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Hotel Ponta Delgada

Ponta Delgada , Rua Joao Francisco Cabral, 49 (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Ponta Delgada impresses with its prime location, offering easy access to the airport, city center and key attractions while maintaining a tranquil ambiance. Guests appreciate its proximity to restaurants, bars and the waterfront, making it an ideal base for exploring Ponta Delgada on foot. The convenience of parking options and highway access further enhances its appeal.

Breakfast at the hotel is highly praised for its variety and quality, featuring fresh fruits, local products and a range of options to suit different tastes. Despite some minor critiques, the breakfast experience is considered ample and delightful, often highlighted as a key benefit of the stay. Dinner at the hotel's O Baco restaurant is also well-regarded for its excellent local cuisine, though some guests noted occasional inconsistencies in the menu and booking challenges.

The rooms are described as spacious, clean and comfortable with many offering ocean views from private balconies. Guests enjoy well-maintained amenities, comfortable beds and thoughtful decor, contributing to an overall pleasant stay. Although there are minor mentions of outdated fittings, the cleanliness and comfort of the rooms are consistently highlighted.

The hotel's commitment to cleanliness extends to its facilities and common areas, including the pool, wellness area and breakfast space, all of which are meticulously maintained. The staff at Hotel Ponta Delgada receive widespread acclaim for their friendliness, helpfulness and attentiveness, positively impacting the guest experience across all areas of the hotel.

The WiFi service is generally well-received with good connectivity throughout the hotel. Guests also appreciate the inviting indoor pool, cozy jacuzzi and sauna, which provide a relaxing retreat. However, while the mixed parking options are convenient, some guests noted additional costs for hotel parking.

Families find the hotel accommodating and comfortable with spacious family rooms and thoughtful amenities for children. However, opinions on the beds vary with many guests finding them comfortable and spacious, but some noting issues with mattress and pillow quality.

Regarding accessibility, the hotel offers good features but struggles with certain areas, such as elevator size and the presence of stairs, making it less ideal for guests with reduced mobility.

Overall, Hotel Ponta Delgada is a favored choice for travelers seeking a well-located, clean and comfortable stay with excellent service and amenities.
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Hotel for Honeymoon

Provides comfortable rooms and a central location. Its convenient amenities and service ensure an enjoyable honeymoon.

Family Friendly Hotel

The hotel is often praised for its suitability for families, offering a friendly and accommodating atmosphere that appeals to guests traveling with children. The family rooms are consistently mentioned as spacious and comfortable.

Hotel with Swimming Pool

Recently remodeled, this hotel features a heated swimming pool and spa facilities. It is centrally located, providing easy access to shops, museums, restaurants, and bars.

Heated Pool Indoor Pool

Business Hotel

This hotel is centrally located and may offer basic business amenities such as Wi-Fi. It could provide meeting rooms and event space. The hotel provides a convenient location for business travelers.

Hotel with Parking

This hotel offers parking, which is beneficial for guests planning to drive around Ponta Delgada. The hotel’s accessibility and parking make it a practical base for exploring the city.

Accessible Hotel

Hotel Ponta Delgada is centrally located and listed as an accessible hotel, offering a comfortable environment for all guests.

3-Star Hotel

This hotel provides decent accommodation, including breakfast and dinner. It is within easy reach of most tourist attractions and business addresses in Ponta Delgada. The hotel offers comfortable rooms and good service, making it a convenient choice for travelers.

Hotel with Indoor Pool

Hotel Ponta Delgada offers a heated indoor swimming pool. Spa facilities include a jacuzzi, Turkish bath, and sauna. The indoor pool is described as elevated.

Hotel with Heated Pool

This recently remodeled hotel provides a heated indoor swimming pool. Guests can also enjoy the hotel's spa facilities, offering a comfortable and convenient option for relaxation in the city center.

Room Types

Comfort Double or Twin Room Including a balcony, this air-conditioned room has a cable TV, free WiFi and a private bathroom with a hairdryer. It also has a wardrobe with a safety deposit box.

Superior Double or Twin Room This air-conditioned twin/double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with mountain views.

About Hotel Ponta Delgada

License: 6591/RNET

Guest Reviews

8.3

Very Good

Location

Hotel Ponta Delgada boasts a prime location that garners positive feedback from its guests. The hotel is conveniently close to the airport, ensuring a smooth arrival and departure process, while still being a quiet retreat from the hustle and bustle. Its proximity to the city center is one of its most lauded features with many guests highlighting the short walking distance to key attractions like the marina, port area and notable landmarks such as Forte São Brás and the City Gates.

Guests appreciate the easy access to numerous restaurants, bars and the waterfront, making it an ideal base for exploring Ponta Delgada on foot. Despite being centrally located, the hotel is situated in a calmer street, providing peace and quiet at night, which many visitors found appealing. The easy parking options and quick highway access are additional conveniences noted by travelers.

Overall, the central yet tranquil location, combined with the functional and comfortable amenities, makes Hotel Ponta Delgada a favored choice for those wishing to explore the city while enjoying a serene stay.

Breakfast

Hotel Ponta Delgada offers a highly praised breakfast experience that garners positive feedback for its variety and quality. Guests appreciate the extensive and varied buffet, which features a wide selection of fresh fruits such as pineapple, melon and berries, along with assorted local products and multiple coffee options. Many reviews highlight the breakfast as delicious and above average with numerous options to accommodate different tastes, including sweet and savory choices, an array of cakes, fruit, yogurt and even local delicacies like island cheese tarts.

Despite some mentions of average or basic quality and occasional critiques about limited variety or specific items like pastries and a slow pancake machine, the overall sentiment remains favorable. The breakfast is considered hearty, plentiful and well-supplied, ensuring that it meets the essentials and sometimes goes beyond expectations with elements like chef's daily suggestions.

The dedicated and friendly staff also contribute to a positive dining experience. The breakfast is often described as a key highlight of staying at the hotel, making it a worthwhile inclusion in the room rate.

Dinner

Hotel Ponta Delgada offers dinner experiences through its restaurant, O Baco, which stands out for serving excellent local cuisine and is often considered the best feature of the hotel. The gastronomy comes highly recommended and diners have praised the hotel restaurant as fantastic, noting it even saved their day after a canceled flight. Yet, the dinner service, while offering reasonable quality, has mixed reviews with some finding it hit or miss.

Guests have reported the menu is being changed, suggesting a potential room for more variety in evening meals. Despite these menu updates, the quality of table service during dinner was noted as an area that could use improvement. An occasional limitation was the availability of dinner reservations with the restaurant and bar appearing frequently booked, forcing some guests either to dine early or seek alternatives outside.

While the O Baco restaurant enjoys high praise, the hotel's bar did not fare as well with food quality described as poor. Additional aspects like limited tea, coffee and milk provide room for enhancement in the overall dining experience.

In summary, guests can generally expect very good local food from the O Baco restaurant but may encounter some inconsistencies and logistical challenges in securing a table and variety in meals.

Rooms

Hotel Ponta Delgada provides a delightful stay with its spacious and comfortable rooms, many of which come with balconies offering ocean views. Guests frequently appreciate the large, clean and well-kept rooms. The rooms are equipped with comfortable beds, air conditioning, tea and coffee-making facilities and solid room amenities. The daily cleaning service, including fresh towels, helped maintain a high level of cleanliness throughout guests' stays.

Some rooms have modern designs with nature references, while others exhibit simple yet satisfactory decor. Guests also noted a pleasant ambiance, tastefully decorated spaces and adequate facilities. The views from the higher floors and terraces add a special touch to the experience, enhancing the overall comfort and relaxation provided by the hotel.

However, there were occasional mentions of outdated bathroom fittings and minor issues like non-functioning air conditioners or bedside lamps. Despite these small drawbacks, the majority of guests reported a positive experience, valuing the balance between comfort, cleanliness and room size. For a three-star hotel, it seems to offer great value, making it a commendable choice for travelers seeking a comfortable stay in Ponta Delgada.

Beds

Guests at Hotel Ponta Delgada have varied opinions about the beds, although the feedback leans more towards the positive. Many guests appreciated the spaciousness of the beds, frequently mentioning "huge bed", "big double bed" and "king-size bed". Comfort is also highlighted often with phrases like "super comfortable beds", "comfortable beds" and "very comfortable". Some reviews mention the bed and pillows contributing to an excellent sleeping quality with a few noting the "comfortable bedding" and "luxury bed and sheets".

On the flip side, there were consistent concerns raised about the comfort of the mattresses and pillows. Phrases such as "very uncomfortable beds", "mattresses in poor condition" and "pillows uncomfortable" were noted. A few guests found the beds too narrow or small and reported issues with firmness and creakiness. There were also mentions of beds being pushed together, making them less ideal for certain preferences.

Overall, while many guests found the beds to be comfortable and spacious, there were notable criticisms regarding the condition and comfort of the mattresses and pillows, suggesting a somewhat mixed experience.

Cleanliness

Hotel Ponta Delgada receives commendations for its cleanliness from numerous guests. The rooms, facilities and common areas consistently impress with their spotless condition. The hotel's commitment to cleanliness is evident in the impeccable room upkeep with guests frequently noting clean rooms, clean linens and fresh towels. The swimming pool and wellness area, including the jacuzzi and sauna, are also maintained to a high standard, contributing to the overall pleasant experience.

Guests appreciate the modern and beautifully decorated rooms that are not only clean but also comfortable. The staff's dedication to daily cleaning ensures that each corner of the hotel remains neat and tidy. Even the breakfast area receives praise for its cleanliness, offering a great start to each day.

Despite a few mentions of insufficient room cleaning on some occasions, the general feedback indicates that the hotel maintains a high standard of hygiene and comfort. For travelers seeking a clean and serene environment, along with helpful staff and well-maintained facilities, Hotel Ponta Delgada stands out as a reliable and satisfying choice.

Staff

Hotel Ponta Delgada is widely praised for its exceptional staff, who are consistently described as friendly, helpful and attentive. Guests have repeatedly highlighted the kindness and efficiency of the employees across all areas of the hotel, from the reception desk to the room service team. The management's commitment to service excellence resonates through the numerous positive mentions of the staff's accommodating and professional demeanor.

Visitors note the superb friendliness and cheerful attitude of the staff with the receptionists particularly standing out for their helpfulness in facilitating various guest requests, such as finding local restaurants. The staff’s willingness to go above and beyond has left a lasting impression on many, contributing to pleasant and memorable stays.

Guests frequently emphasize the attentive nature of the team with many reviews commending the staff for being responsive to all requests and needs. The cleaning service staff also garners high praise for their diligent and helpful approach, enhancing the overall stay experience.

Moreover, the bar and breakfast staff, though occasionally mentioned as needing minor improvements in politeness, are generally regarded as super friendly and efficient. Overall, the consistency in positive feedback regarding the staff underscores their role as a key strength of Hotel Ponta Delgada, making it a standout choice for those who value excellent service and warm hospitality.

Wi-Fi

The guest reviews for 'Hotel Ponta Delgada' suggest that the WiFi service is generally well-received. Many guests found the WiFi to be good and reliable with several noting that it worked excellently in their rooms and was free of charge. While the connection is often described as decent or sufficient, some did mention that it can be slow at times and that the signal could be stronger in the rooms. Overall, the internet service is praised for being free and offering a good connection at a reasonable price with some rooms even benefiting from a dedicated router.

Pool

Hotel Ponta Delgada offers an inviting pool area that has garnered many positive reviews from its guests. The indoor pool is often highlighted as a wonderful feature of the hotel, highly appreciated for its heated water, cozy atmosphere and additional amenities like a jacuzzi and sauna. This setup provides a serene and private environment, ideal for unwinding after a day of activities.

Guests frequently mention the cleanliness and pleasant nature of the pool with many expressing that it is a major plus of their stay. The pool area, while described as small by some, is also characterized as cozy and perfect for relaxation. There's also a bonus of a reasonably sized jacuzzi which pairs well with the pool, offering further relaxation.

The indoor pool, operating from 9.00 am to 7.00 pm, while somewhat limited in hours, is satisfactory for most guests and contributes to the overall perception of the hotel as a relaxing retreat. With amenities that include a sauna and a spa area, the pool delivers a satisfying and enjoyable experience, enhancing the stay for visitors of Hotel Ponta Delgada.

Parking

Hotel Ponta Delgada offers a mix of parking options with several guests highlighting the availability of both public and street parking nearby. Many found the public parking on adjacent streets to be very affordable and convenient with ample free roadside parking adding to the ease. However, some noted that parking at the hotel itself incurs additional costs and these fees can be higher compared to parking meters nearby. The hotel's paid parking wasn’t included in the stay, which was a concern for some visitors, especially considering the availability of cheaper alternatives just outside the property. While the area provides plenty of parking options, a few guests mentioned that the local police do monitor the streets, indicating that fines are possible if parking rules are not adhered to. Despite the occasional mention of a lack of dedicated parking spots, many travelers found overall parking facilities to be adequate and appreciated the convenience of nearby free and low-cost options.

Family

Hotel Ponta Delgada is often praised for its suitability for families, offering a friendly and accommodating atmosphere that appeals to guests traveling with children. The family rooms are consistently mentioned as spacious and comfortable, enhancing the overall experience. Many guests highlight the family-friendly amenities that cater to both parents and kids, such as the provision of drawing cards and pencils for the younger guests, which adds a thoughtful touch. The hotel is frequently recommended for family stays with some guests noting it provides a sense of family feel during their stay. Despite one dissenting opinion, the majority of feedback suggests that Hotel Ponta Delgada is a strong choice for families seeking a pleasant and convenient place to stay.

Accessible

Hotel Ponta Delgada offers a mixed experience for guests with disabilities. While the hotel facilities and amenities are generally quite accessible and considered suitable for many, there are notable limitations. Despite having good accessible features, the hotel struggles with certain areas, such as the elevator, which barely fits a wheelchair. Additionally, the presence of too many stairs and the absence of specifically accessible rooms make it less ideal for those with reduced mobility. Overall, while the hotel has made efforts to cater to accessibility needs, there are significant areas that require improvement to better accommodate all guests.

Heated Pool

The heated pool at Hotel Ponta Delgada receives generally positive reviews with guests highlighting it as very nice and enjoyable. Many found the pool to be comfortable and spacious with plenty of room to relax. The pool area includes a jacuzzi, which was also described as very hot and satisfactory, complementing the overall experience. Although a few guests noted the water could be a bit cold, the relaxing area around the pool added to the comfort and enjoyment of their stay. Overall, the heated pool and accompanying jacuzzi provide a pleasant amenity for guests seeking relaxation.

Indoor Pool

The indoor pool at Hotel Ponta Delgada receives commendations for its pleasurable environment and additional amenities, such as a jacuzzi. The pool is described as wonderful, well-designed and a great option for guests seeking relaxation. Although the pool area can sometimes be humid due to the lack of air conditioning, it remains a satisfactory feature appreciated for its overall design and pleasant atmosphere. The indoor pool operates from 9.00 am to 7.00 pm, making it a convenient and enjoyable facility during a stay at the hotel.

Yes, Hotel Ponta Delgada has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Hotel Ponta Delgada.

No, Hotel Ponta Delgada doesn't allow dogs.

Yes, parking facilities are available at Hotel Ponta Delgada.

No, Hotel Ponta Delgada doesn't have a gym.

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