The Azoriani Boutique, Ascend Hotel Collection
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Summary of reviewsThe Azoriani Boutique, Ascend Hotel Collection stands out for several key reasons, earning it high praise from guests. Its prime location in the heart of Ponta Delgada is a major draw, offering easy access to the city center, restaurants, shops, the marina and main attractions. This central yet tranquil setting is complemented by convenient private parking, making it ideal for exploring the town and nearby areas on foot or by car.
The hotel boasts exceptional cleanliness with guests frequently highlighting the meticulous daily cleaning services in both rooms and common areas. The high standard of hygiene and organization throughout the hotel is consistently noted, contributing to a comfortable and welcoming environment.
Guests also commend the hotel staff for their exceptional service. The reception team and other employees are described as very helpful, friendly and professional, consistently going above and beyond to ensure a pleasant stay. This warm and attentive hospitality leaves a lasting impression, making the hotel highly recommended for travelers seeking excellent customer service.
The rooms provide a blend of comfort and cleanliness with spacious and modern decor. Comfortable beds and good mattresses contribute to restful stays and while some rooms face internal walls or have occasional noise issues, the overall consensus is positive. The hotel ensures a pleasant environment with modern amenities and adequate bedding.
Breakfast offerings receive mixed reviews. While many guests appreciate the freshness, cleanliness and availability of local products, others feel the options are somewhat limited and repetitive. The breakfast area, though pleasant, can be small and less functional during peak times, affecting the overall experience.
For families, the hotel is well-suited with a friendly and accommodating atmosphere, thoughtful gestures like birthday celebrations and a family-friendly neighborhood. Free Wi-Fi and parking are also appreciated, though Wi-Fi connectivity can be inconsistent, particularly in rooms.
Overall, The Azoriani Boutique, Ascend Hotel Collection excels as a three-star hotel, providing essential amenities and excellent value for money. It offers a practical and comfortable stay, particularly for families and travelers seeking to explore Ponta Delgada with ease.
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The hotel boasts exceptional cleanliness with guests frequently highlighting the meticulous daily cleaning services in both rooms and common areas. The high standard of hygiene and organization throughout the hotel is consistently noted, contributing to a comfortable and welcoming environment.
Guests also commend the hotel staff for their exceptional service. The reception team and other employees are described as very helpful, friendly and professional, consistently going above and beyond to ensure a pleasant stay. This warm and attentive hospitality leaves a lasting impression, making the hotel highly recommended for travelers seeking excellent customer service.
The rooms provide a blend of comfort and cleanliness with spacious and modern decor. Comfortable beds and good mattresses contribute to restful stays and while some rooms face internal walls or have occasional noise issues, the overall consensus is positive. The hotel ensures a pleasant environment with modern amenities and adequate bedding.
Breakfast offerings receive mixed reviews. While many guests appreciate the freshness, cleanliness and availability of local products, others feel the options are somewhat limited and repetitive. The breakfast area, though pleasant, can be small and less functional during peak times, affecting the overall experience.
For families, the hotel is well-suited with a friendly and accommodating atmosphere, thoughtful gestures like birthday celebrations and a family-friendly neighborhood. Free Wi-Fi and parking are also appreciated, though Wi-Fi connectivity can be inconsistent, particularly in rooms.
Overall, The Azoriani Boutique, Ascend Hotel Collection excels as a three-star hotel, providing essential amenities and excellent value for money. It offers a practical and comfortable stay, particularly for families and travelers seeking to explore Ponta Delgada with ease.
Hotel with Free Wi-Fi
The Azoriani Boutique offers a range of experiences when it comes to Wi-Fi connectivity. Many guests have noted a positive experience with phrases like very good Wi-Fi and excellent Wi-Fi, indicating reliability in various parts of the hotel.
Hotel with Parking
Situated in the city center, this hotel provides free self parking on site, offering a convenient and cost-effective parking solution for guests.
Accessible Hotel
This hotel offers wheelchair access to common and public areas, including wheelchair-accessible parking and a wheelchair-accessible path of travel. Facilities for disabled guests and an elevator are available.
3-Star Hotel
This hotel offers comfortable rooms and is located near the Palace Of The Presidency Regional Government National Reserve. It is a good option for those looking for a convenient and well-located hotel. The hotel is known for its excellent service and stylish accommodations.
Family Friendly Hotel
About The Azoriani Boutique, Ascend Hotel Collection
License: 7127/RNET
Guest Reviews
Location
The location is not only central but also provides a quiet and tranquil environment despite being in the bustling downtown area. Additionally, guests appreciate the hotel's included private parking, albeit limited and in a busy area, offering a significant advantage for those traveling by car. The combination of a superb location, friendly staff and high cleanliness standards contributes to the overall satisfaction of staying at this hotel. Whether for a short visit or an extended stay, the hotel’s position right in the middle of Ponta Delgada offers excellent value for money and the perfect jumping-off point for island adventures.
Breakfast
However, there are numerous comments about the limited variety and lack of diversity in the breakfast options. Multiple reviews suggest that the breakfast menu tends to be repetitive with little change from day to day. Some guests noted the absence of certain items such as fresh fruits, vegetables and natural juices with many calling for more variety in pastries and healthier options.
While the breakfast area is described as pleasant, it is also often noted as being somewhat small and not very functional, creating an experience less enjoyable, especially during peak times and under COVID-19 restrictions. Despite these critiques, the overall sentiment leans towards the breakfast being satisfactory for a short stay with fresh ingredients and essentials covered.
Rooms
Despite the cozy and enjoyable interior, some rooms have issues with views, often facing internal walls or having windows that do not open. Additionally, sound insulation is a recurring concern, as guests have reported hearing external noises and machinery sounds. Certain rooms also required minor maintenance and there were occasional complaints about room odors and dated decor.
Nevertheless, the general consensus is positive with many visitors appreciating the spacious and comfortable environment. The hotel provides ample room space, adequate bedding and modern amenities, ensuring a pleasant stay for its guests.
Beds
Cleanliness
The hotel's cleanliness extends beyond the rooms with common areas and the surrounding neighborhood also kept in top-notch condition. Additionally, the cleaning staff and housekeeping team receive high praise for their dedication and perfection in maintaining hygiene and organization throughout the hotel.
Visitors commend the hotel not only for its spotlessly cleaned rooms but also for the thorough sanitization measures implemented in communal spaces such as the breakfast area, ensuring a safe and hygienic stay. Despite minor isolated concerns, the overall sentiment remains overwhelmingly positive, establishing The Azoriani Boutique, Ascend Hotel Collection as an exemplar of cleanliness in hospitality.
Staff
Reviewers highlight the super friendly and attentive nature of the staff, often mentioning their professional demeanor and impeccable service quality. Many guests refer to the staff as lovely, cheerful and always available, creating a welcoming atmosphere throughout the hotel.
Frequent comments about the staff's readiness to fulfill requests and provide assistance underscore their dedication to excellent customer service. Whether it's the front desk, housekeeping or waitstaff, the consistent friendliness and helpfulness of the employees leave a lasting impression on those who stay here.
Overall, the hospitality at The Azoriani Boutique, Ascend Hotel Collection stands out as a key feature of the guest experience, making it a highly recommended choice for travelers seeking warm and attentive service.
Wi-Fi
Family
3 Star
Accessible
No, The Azoriani Boutique, Ascend Hotel Collection doesn't have any pool.
No, a spa isn't available at The Azoriani Boutique, Ascend Hotel Collection.
No, The Azoriani Boutique, Ascend Hotel Collection doesn't allow dogs.
Yes, parking facilities are available at The Azoriani Boutique, Ascend Hotel Collection.
No, The Azoriani Boutique, Ascend Hotel Collection doesn't have a gym.
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