The Hub Urban Hotel
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Summary of reviewsThe Hub Urban Hotel enjoys a highly favorable reputation for its central location, which is convenient for accessing shopping centers, the airport and business areas. Guests appreciate the quiet, private atmosphere and the secure off-street parking. The area is considered safe, making it especially comforting for travelers and the friendly, helpful staff significantly enhance the overall experience.
The hotel's breakfast receives mostly positive feedback for being nicely prepared and tasty with some guests even describing it as excellent. However, a common critique is the lack of variety and occasional issues with freshness. Despite this, many found the breakfast to offer good value for money and satisfactory overall.
Rooms at The Hub Urban Hotel are frequently praised for their spaciousness, cleanliness and comfort, featuring large, comfortable beds and amenities like large showers and fridges. Minor issues such as dampness, unusual smells and temperature inconsistencies were noted, along with occasional noise from the main road and the absence of drinking water in the rooms. Nonetheless, the positive attributes, along with friendly staff and secure premises, contribute to a predominantly pleasant experience.
The hotel's cleanliness is widely commended with guests often mentioning the well-maintained and tidy nature of the venue, which enhances the homely and inviting atmosphere. Though a few guests noted issues like dirty carpets and occasional poor cleaning in specific areas, the overall satisfaction with cleanliness is high.
The staff's friendliness and professionalism consistently receive positive remarks. Guests feel well-cared for from arrival, appreciating the team's willingness to accommodate requests and provide assistance. This enhances the reputation of excellent service, despite sporadic mentions of unfriendliness.
The wifi service at The Hub Urban Hotel has mixed reviews with some guests experiencing slow and unstable connections, while others commended its excellent speed. Connectivity issues and inconsistent signals were reported, indicating room for improvement in this area.
Finally, the beds' comfort receives mixed feedback. Many guests found them clean and very comfortable, but a significant number also cited discomfort due to hard mattresses, hollows and unsatisfactory pillows.
Overall, The Hub Urban Hotel is valued for its central, safe location, cleanliness, helpful staff and comfortable rooms with minor areas for improvement noted in breakfast variety, wifi consistency and bed comfort.
Categories
The hotel's breakfast receives mostly positive feedback for being nicely prepared and tasty with some guests even describing it as excellent. However, a common critique is the lack of variety and occasional issues with freshness. Despite this, many found the breakfast to offer good value for money and satisfactory overall.
Rooms at The Hub Urban Hotel are frequently praised for their spaciousness, cleanliness and comfort, featuring large, comfortable beds and amenities like large showers and fridges. Minor issues such as dampness, unusual smells and temperature inconsistencies were noted, along with occasional noise from the main road and the absence of drinking water in the rooms. Nonetheless, the positive attributes, along with friendly staff and secure premises, contribute to a predominantly pleasant experience.
The hotel's cleanliness is widely commended with guests often mentioning the well-maintained and tidy nature of the venue, which enhances the homely and inviting atmosphere. Though a few guests noted issues like dirty carpets and occasional poor cleaning in specific areas, the overall satisfaction with cleanliness is high.
The staff's friendliness and professionalism consistently receive positive remarks. Guests feel well-cared for from arrival, appreciating the team's willingness to accommodate requests and provide assistance. This enhances the reputation of excellent service, despite sporadic mentions of unfriendliness.
The wifi service at The Hub Urban Hotel has mixed reviews with some guests experiencing slow and unstable connections, while others commended its excellent speed. Connectivity issues and inconsistent signals were reported, indicating room for improvement in this area.
Finally, the beds' comfort receives mixed feedback. Many guests found them clean and very comfortable, but a significant number also cited discomfort due to hard mattresses, hollows and unsatisfactory pillows.
Overall, The Hub Urban Hotel is valued for its central, safe location, cleanliness, helpful staff and comfortable rooms with minor areas for improvement noted in breakfast variety, wifi consistency and bed comfort.
Boutique-style Hotel
A stylish boutique hotel in Walmer, Port Elizabeth, offering modern and comfortable accommodations. The central location and personalized service make it a convenient base for exploring the city. The contemporary design and attention to detail create a unique and welcoming atmosphere.
Hotel near Golf Courses
Located in Walmer, this hotel is in an area known for golf, including Walmer Golf Club and Walmer Country Club. It is also listed near Port Elizabeth Golf Club and Humewood Golf Club.
Hotel for Honeymoon
Located in Walmer, this boutique hotel offers stylish rooms and a convenient location. Its modern amenities and personalized service provide a comfortable and enjoyable stay for honeymooners exploring the area.
Romantic Hotel
As a boutique hotel, it is expected to offer a more personalized and intimate experience compared to larger establishments, which is ideal for couples seeking a romantic atmosphere.
Hotel with Parking
The Hub Boutique Hotel provides secure parking facilities for its guests. Parking is available on the property.
Hotel with Outdoor Pool
This boutique hotel is listed as having an outdoor pool.
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Location of the pool: Outdoor pool
Is it a pool of special type?
standard, chlorine
When is the pool open? All year
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Guest Reviews
The Hub Urban Hotel boasts a central location that guests find highly convenient and accessible. Its proximity to shopping centers, the airport and business areas makes it an ideal choice for travelers. Reviewers repeatedly highlight the hotel's quiet and private atmosphere despite its central position. Guests appreciate the easy access to nearby amenities and the secured, off-street parking. The area is considered safe, adding an extra layer of comfort for those staying. With its well-positioned location near the Walmer Mall and essential roadways, the hotel meets the needs of both leisure and business travelers. Friendly and helpful staff further enhance the positive experience with many guests noting the great and safe location as a standout feature.
The breakfast offerings at The Hub Urban Hotel generally receive positive feedback from guests, who often describe it as good, nicely prepared and tasty. Some guests found the breakfast excellent, delicious and even amazing, noting that it met or exceeded their expectations in terms of quality and presentation. The breakfast was often accompanied by comments about the pleasantness of the rooms and the overall enjoyable experience.
However, there are also several critiques. Many guests noted a lack of variety in the breakfast menu with the same options being served daily. This lack of variability was pointed out by multiple reviews with some guests expressing disappointment over the limited choices and repetitive nature. Additionally, there were sporadic remarks about specific items not being fresh or satisfactory and some guests felt the breakfast didn't start early enough.
Despite these criticisms, the value for money aspect of breakfast received acknowledgment and the overall sentiment leaned toward a satisfactory and pleasant experience, albeit with room for improvement in terms of variety and freshness.
Guest reviews of The Hub Urban Hotel generally highlight the spaciousness and cleanliness of the rooms as key positive attributes. Many guests appreciated the comfortable, large beds which facilitated restful sleep. The rooms were frequently described as cosy and well-equipped with some guests noting the presence of convenient amenities like large showers and fridges.
While the overall cleanliness and comfort of the rooms received consistent praise, some guests did report minor issues such as dampness near the bathroom and unusual smells. Additionally, a few reviews mentioned that the rooms could be too warm or, conversely, a bit cold. Noise from the main road and the absence of drinking water in the rooms were other occasional concerns.
Despite these few drawbacks, the general sentiment towards the rooms remained positive with many guests complementing the friendly staff and the security of the premises. The Hub Urban Hotel's rooms are predominantly seen as clean, beautiful and offering a good level of comfort for a pleasant stay.
The Hub Urban Hotel offers a mixed experience when it comes to the comfort of their beds. Several guests praised the bedding for being clean and comfortable with some describing the beds as very big and comfortable. Terms like comfortable bed and very comfortable appeared frequently in positive feedback. However, a significant number of reviews also mentioned discomfort, specifically noting that the beds were hard, the mattresses had hollows and the pillows were very uncomfortable. While some guests loved the bed, others found the beds and pillows uncomfortable or reported that the bed wasn't comfortable overall.
The Hub Urban Hotel in general receives positive remarks regarding its cleanliness. Guests often find the rooms clean, spacious and well-presented. The space is described as comfortable and homely with a well-maintained venue that feels neat and inviting. The positive reviews highlight detailed cleanliness throughout the hotel, including the bathrooms, which guests appreciated seeing clean and tidy.
Additionally, multiple reviews mention the hotel as being clean, comfortable and centrally located with some noting its proximity to the airport as a convenient aspect. The overall atmosphere is described as very clean and well-maintained, giving guests a comfortable experience in a clean setting.
However, there were a few critiques regarding cleanliness to note. Some guests pointed out issues such as dampness in the rooms, dirty carpets and hair on the sheets. A few reviews also mentioned specific incidents of poor cleaning, like the presence of flies in the kitchen area and dirty towels and sheets. Despite these criticisms, the general consensus among most guests is positive about the hotel's cleanliness.
The Hub Urban Hotel boasts a team of exceptionally friendly, helpful and professional staff, consistently praised for their customer care. From the moment of arrival, guests are met with warm and welcoming reception with several mentioning the manager's particularly friendly demeanor. Throughout their stay, visitors noted the staff's willingness to accommodate requests and provide informative assistance, enhancing the overall experience. Professionalism and a positive attitude were frequently highlighted, contributing to a pleasant and smooth stay. Despite a few mentions of unfriendliness, the overall sentiment emphasizes the staff's amiability and supportive nature, enhancing the hotel's reputation for excellent service.
The Hub Urban Hotel's wifi receives mixed feedback from guests. Many found it to be slow and unstable, especially for business use with some experiencing weak signals or lack of coverage in their rooms. However, a number of guests did praise the wifi for its excellent speed. Issues with connectivity included non-working pins and not being offered the wifi password upon check-in. Overall, while there are instances of commendable speed, the hotel's wifi service could benefit from improved consistency and broader coverage.
Location Show Map
Location
Breakfast
However, there are also several critiques. Many guests noted a lack of variety in the breakfast menu with the same options being served daily. This lack of variability was pointed out by multiple reviews with some guests expressing disappointment over the limited choices and repetitive nature. Additionally, there were sporadic remarks about specific items not being fresh or satisfactory and some guests felt the breakfast didn't start early enough.
Despite these criticisms, the value for money aspect of breakfast received acknowledgment and the overall sentiment leaned toward a satisfactory and pleasant experience, albeit with room for improvement in terms of variety and freshness.
Rooms
While the overall cleanliness and comfort of the rooms received consistent praise, some guests did report minor issues such as dampness near the bathroom and unusual smells. Additionally, a few reviews mentioned that the rooms could be too warm or, conversely, a bit cold. Noise from the main road and the absence of drinking water in the rooms were other occasional concerns.
Despite these few drawbacks, the general sentiment towards the rooms remained positive with many guests complementing the friendly staff and the security of the premises. The Hub Urban Hotel's rooms are predominantly seen as clean, beautiful and offering a good level of comfort for a pleasant stay.
Beds
Cleanliness
Additionally, multiple reviews mention the hotel as being clean, comfortable and centrally located with some noting its proximity to the airport as a convenient aspect. The overall atmosphere is described as very clean and well-maintained, giving guests a comfortable experience in a clean setting.
However, there were a few critiques regarding cleanliness to note. Some guests pointed out issues such as dampness in the rooms, dirty carpets and hair on the sheets. A few reviews also mentioned specific incidents of poor cleaning, like the presence of flies in the kitchen area and dirty towels and sheets. Despite these criticisms, the general consensus among most guests is positive about the hotel's cleanliness.
Staff
Wi-Fi
Yes, The Hub Urban Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at The Hub Urban Hotel.
No, The Hub Urban Hotel doesn't allow dogs.
Yes, parking facilities are available at The Hub Urban Hotel.
No, The Hub Urban Hotel doesn't have a gym.
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