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Summary of reviewsHotel Ursulețul Predeal is widely appreciated for its serene location, offering guests a tranquil atmosphere with stunning mountain views and the convenience of being close to transportation. The rooms, which are spacious, modern and meticulously clean, receive high marks for their stylish, recently refurbished interiors. They come equipped with essential amenities for a comfortable stay and the comfort of the modern beds is especially noted for enhancing the guests' rest.
The hotel staff is frequently praised for their politeness and friendliness, particularly the reception staff who are recognized for their professionalism and willingness to assist. This positive interaction significantly contributes to the overall guest experience.
The breakfast service, although beginning at a later time and occasionally experiencing minor issues with replenishing items, is largely celebrated for its variety, richness and quality. The breakfast setting itself adds to the pleasant dining atmosphere. Dinner also garners positive feedback for its delicious and high-quality offerings, although the menu could benefit from more variety.
Cleanliness across the hotel, including rooms and common areas, is often highlighted as a strong point. However, the spa area receives mixed reviews despite its aesthetic appeal and some appreciated services like the sauna and therapeutic massages. There are noted areas for improvement within the spa, particularly regarding the pool size, cleanliness and better maintenance of the jacuzzi and hammam.
Overall, 'Ursulețul Predeal' presents a largely positive experience for guests seeking a peaceful retreat with quality accommodations and friendly service. Some minor areas, including spa services and breakfast logistics, could benefit from enhancement to fully meet the high expectations the hotel sets.
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