7,258,491 hotelsin 60 categories
Accessible, 4-Star Hotels in Puebla
49 HOTELS IN AND AROUND PUEBLARanking can be influenced by the commissions we receive.
$
+4
Info
Summary of reviews
Gamma Puebla Señorial Centro is highly praised for its prime location, situated near Puebla’s historic center with major attractions like the Zocalo, Parian and Santo Domingo Church just a short walk away. The neighborhood is noted for its safety and the convenience of exploring nearby restaurants, museums and shops on foot. Added perks such as free parking further enhance the appeal of staying here, making it an ideal choice for those looking to immerse themselves in downtown Puebla.
Dining at the hotel garners positive reviews, particularly for dinner. The restaurant serves high-quality, delicious food with standout dishes such as Chiles in Nogada frequently mentioned. The cozy atmosphere and central location add to the dining experience. Breakfast, while generally praised for its freshness and taste, receives some mixed feedback with guests appreciating the inclusion of traditional Mexican fare but suggesting more variety.
The rooms at Gamma Puebla Señorial Centro are clean and comfortable with many guests appreciating the comfortable beds and good service. While the view of the nearby church is a pleasant feature for some, others find the room sizes smaller than expected and mention noise issues due to poor soundproofing. Cleanliness is frequently highlighted positively, though there are occasional lapses reported such as dust, mold and bad odors.
The staff's friendliness and attentiveness are notable, contributing significantly to the positive experience of staying at the hotel. The front desk, valet parking and room service come highly recommended for their professionalism and helpfulness. The positive interactions with the staff enhance the welcoming atmosphere of the hotel.
Free Wi-Fi is provided with mixed reviews about its reliability. While some guests enjoy excellent connectivity, others face issues with weak signals in their rooms. However, the Wi-Fi tends to be more reliable in the restaurant area.
Family travelers will find the hotel accommodating with spacious rooms and a safe environment. However, some families mention noise from children in the hallways as a minor disturbance. For those interested in nightlife, the hotel's location is ideal, offering access to vibrant restaurants and bars, although some guests note noise disturbances during the night.
Gamma Puebla Señorial Centro offers a comfortable stay with functional amenities and high standards typical of a four-star hotel. While there are areas for improvement, especially regarding room noise and Wi-Fi consistency, the hotel’s excellent location, commendable staff and overall cleanliness make it a solid choice for visitors to Puebla.
Dining at the hotel garners positive reviews, particularly for dinner. The restaurant serves high-quality, delicious food with standout dishes such as Chiles in Nogada frequently mentioned. The cozy atmosphere and central location add to the dining experience. Breakfast, while generally praised for its freshness and taste, receives some mixed feedback with guests appreciating the inclusion of traditional Mexican fare but suggesting more variety.
The rooms at Gamma Puebla Señorial Centro are clean and comfortable with many guests appreciating the comfortable beds and good service. While the view of the nearby church is a pleasant feature for some, others find the room sizes smaller than expected and mention noise issues due to poor soundproofing. Cleanliness is frequently highlighted positively, though there are occasional lapses reported such as dust, mold and bad odors.
The staff's friendliness and attentiveness are notable, contributing significantly to the positive experience of staying at the hotel. The front desk, valet parking and room service come highly recommended for their professionalism and helpfulness. The positive interactions with the staff enhance the welcoming atmosphere of the hotel.
Free Wi-Fi is provided with mixed reviews about its reliability. While some guests enjoy excellent connectivity, others face issues with weak signals in their rooms. However, the Wi-Fi tends to be more reliable in the restaurant area.
Family travelers will find the hotel accommodating with spacious rooms and a safe environment. However, some families mention noise from children in the hallways as a minor disturbance. For those interested in nightlife, the hotel's location is ideal, offering access to vibrant restaurants and bars, although some guests note noise disturbances during the night.
Gamma Puebla Señorial Centro offers a comfortable stay with functional amenities and high standards typical of a four-star hotel. While there are areas for improvement, especially regarding room noise and Wi-Fi consistency, the hotel’s excellent location, commendable staff and overall cleanliness make it a solid choice for visitors to Puebla.
Categories
4 Star
Accessible
Spa
$
+5
Info
Summary of reviews
Hotel Boutique Casona de Santa Clara is celebrated for its prime location in the heart of Puebla, offering guests a serene yet centrally-situated refuge only minutes away from the vibrant zócalo and Centro Histórico. This advantageous position allows easy access to key historical buildings and enticing culinary spots in a peaceful and tranquil setting, making it an ideal choice for travelers. The hotel features beautifully decorated, spacious, and immaculately clean rooms that blend modern sophistication with historical charm. Guests consistently praise the large and comfortable beds, luxurious bathrooms, and elegant decor, which contribute to an exceptional lodging experience.
The warm and helpful staff are a highlight, consistently enhancing the stay with their friendly and attentive service. The reception and dining staff receive particular mention for their hospitality and professionalism, fostering a welcoming environment. While the breakfast offerings are generally appreciated for their fresh, made-to-order nature, there is some room for improvement in variety and transparency regarding pricing, which could elevate the dining experience further.
The hotel's commitment to cleanliness is evident throughout its premises, with all facilities well-maintained and presenting a pristine appearance. Though the WiFi service has been highlighted as an area needing enhancement, it does not overshadow the otherwise high standards of service and facilities.
Overall, Hotel Boutique Casona de Santa Clara stands out as a notable choice in Puebla for travelers seeking a comfortable, well-located, and charming accommodation with a focus on excellent service and cleanliness.
The warm and helpful staff are a highlight, consistently enhancing the stay with their friendly and attentive service. The reception and dining staff receive particular mention for their hospitality and professionalism, fostering a welcoming environment. While the breakfast offerings are generally appreciated for their fresh, made-to-order nature, there is some room for improvement in variety and transparency regarding pricing, which could elevate the dining experience further.
The hotel's commitment to cleanliness is evident throughout its premises, with all facilities well-maintained and presenting a pristine appearance. Though the WiFi service has been highlighted as an area needing enhancement, it does not overshadow the otherwise high standards of service and facilities.
Overall, Hotel Boutique Casona de Santa Clara stands out as a notable choice in Puebla for travelers seeking a comfortable, well-located, and charming accommodation with a focus on excellent service and cleanliness.
Categories
Accessible
4 Star
Romantic
$
+5
Info
Summary of reviews
Gran Hotel de Puebla by HNF is a luxurious accommodation option in the vibrant city of Puebla, praised for its serene environment, cleanliness, and top-notch facilities. Its strategic location offers a peaceful retreat with quick access to major highways and local attractions, such as the Cuauhtémoc Stadium and a nearby scenic park. The hotel's charm is amplified by its remarkable cleanliness and attention to detail, evident throughout the property, from the pristine rooms to the beautifully maintained communal areas.
Guests enjoy the spacious and comfortable rooms, often highlighting the super comfortable beds and modern décor. The excellent service provided by the attentive and friendly staff significantly enhances the guest experience, offering a warm and welcoming atmosphere. Visitors consistently commend the exceptional bedding, noting it as one of the best features, ensuring restful and serene nights.
Dining at the hotel is largely celebrated, with the dinner offerings receiving particular acclaim for their quality and taste, despite some mixed reviews regarding pricing. The breakfast buffet is similarly well-regarded for its variety and deliciousness, although a few guests have commented on its cost and occasional delays.
The hotel's pool is also a highlight, appreciated for its cleanliness, pleasant atmosphere, and comfort, though some suggest improvements in temperature control and extended pool hours. The combination of inviting facilities, excellent service, and comfortable accommodations marks Gran Hotel de Puebla by HNF as a highly recommended choice for travelers seeking a memorable stay in Puebla. Despite minor critiques, the overall sentiment remains positive, solidifying its reputation as a delightful stay for both solo travelers and families.
Guests enjoy the spacious and comfortable rooms, often highlighting the super comfortable beds and modern décor. The excellent service provided by the attentive and friendly staff significantly enhances the guest experience, offering a warm and welcoming atmosphere. Visitors consistently commend the exceptional bedding, noting it as one of the best features, ensuring restful and serene nights.
Dining at the hotel is largely celebrated, with the dinner offerings receiving particular acclaim for their quality and taste, despite some mixed reviews regarding pricing. The breakfast buffet is similarly well-regarded for its variety and deliciousness, although a few guests have commented on its cost and occasional delays.
The hotel's pool is also a highlight, appreciated for its cleanliness, pleasant atmosphere, and comfort, though some suggest improvements in temperature control and extended pool hours. The combination of inviting facilities, excellent service, and comfortable accommodations marks Gran Hotel de Puebla by HNF as a highly recommended choice for travelers seeking a memorable stay in Puebla. Despite minor critiques, the overall sentiment remains positive, solidifying its reputation as a delightful stay for both solo travelers and families.
Categories
4 Star
Accessible
Golf
$
+9
Info
Summary of reviews
Plaza Poblana enjoys a prime location directly across from the CAPU bus terminal, a feature highly appreciated by travelers using public transportation. The hotel's convenient placement, close to shops and key city points, makes it a popular choice for many, despite some concerns about the surrounding area's safety.
The breakfast at Plaza Poblana receives generally positive feedback for its taste and service with guests appreciating the variety offered at the buffet. Although some find the breakfast somewhat basic and not included in the room rate, the American-style breakfast with fruit, juice, coffee and eggs is considered satisfactory.
Rooms at Plaza Poblana are praised for their spaciousness, comfort and modern facilities. Guests frequently commend the cleanliness and well-thought-out layouts, which include amenities such as coffee makers, minibars and air conditioning. Nevertheless, some guests note discrepancies between their assigned rooms and the advertised photos, citing issues like smaller size, old facilities or maintenance problems. Despite these inconsistencies, the overall feedback suggests a comfortable and pleasant stay for most travelers.
Cleanliness is a standout feature at Plaza Poblana with many guests highlighting the hotel's exceptional upkeep and the cleanliness of rooms and facilities. While a few isolated incidents of subpar cleanliness were reported, the majority of feedback underscores the hotel's commitment to maintaining a clean and inviting environment.
The staff at Plaza Poblana are consistently commended for their friendliness and attentive service, contributing significantly to a pleasant guest experience. Notably, Edgar and other staff members are praised for their helpfulness and efficiency in addressing guest concerns and providing exceptional customer service.
The hotel also offers the convenience of private parking and valet services, appreciated by many guests. However, some challenges include finding parking spots during busy times and the requirement to leave car keys with the valet, which may not be ideal for all guests. Despite these issues, the parking service remains a valued feature.
Finally, the comfort of the beds at Plaza Poblana garners positive feedback with many guests noting the well-kept mattresses and pillows. Although a few reviews mention hard or worn-out mattresses, the overall sentiment is that the beds contribute to a restful and comfortable stay.
In summary, Plaza Poblana is highly recommended for its convenient location, clean and comfortable rooms, friendly staff and satisfactory amenities, making it a wise choice for travelers seeking comfort and top-notch hospitality.
The breakfast at Plaza Poblana receives generally positive feedback for its taste and service with guests appreciating the variety offered at the buffet. Although some find the breakfast somewhat basic and not included in the room rate, the American-style breakfast with fruit, juice, coffee and eggs is considered satisfactory.
Rooms at Plaza Poblana are praised for their spaciousness, comfort and modern facilities. Guests frequently commend the cleanliness and well-thought-out layouts, which include amenities such as coffee makers, minibars and air conditioning. Nevertheless, some guests note discrepancies between their assigned rooms and the advertised photos, citing issues like smaller size, old facilities or maintenance problems. Despite these inconsistencies, the overall feedback suggests a comfortable and pleasant stay for most travelers.
Cleanliness is a standout feature at Plaza Poblana with many guests highlighting the hotel's exceptional upkeep and the cleanliness of rooms and facilities. While a few isolated incidents of subpar cleanliness were reported, the majority of feedback underscores the hotel's commitment to maintaining a clean and inviting environment.
The staff at Plaza Poblana are consistently commended for their friendliness and attentive service, contributing significantly to a pleasant guest experience. Notably, Edgar and other staff members are praised for their helpfulness and efficiency in addressing guest concerns and providing exceptional customer service.
The hotel also offers the convenience of private parking and valet services, appreciated by many guests. However, some challenges include finding parking spots during busy times and the requirement to leave car keys with the valet, which may not be ideal for all guests. Despite these issues, the parking service remains a valued feature.
Finally, the comfort of the beds at Plaza Poblana garners positive feedback with many guests noting the well-kept mattresses and pillows. Although a few reviews mention hard or worn-out mattresses, the overall sentiment is that the beds contribute to a restful and comfortable stay.
In summary, Plaza Poblana is highly recommended for its convenient location, clean and comfortable rooms, friendly staff and satisfactory amenities, making it a wise choice for travelers seeking comfort and top-notch hospitality.
Categories
Accessible
4 Star
Dog Friendly
$
+6
Info
Summary of reviews
Four Points by Sheraton Puebla is frequently commended by guests for its exceptional accommodations and convenient location. The hotel’s strategic positioning near popular attractions, the city center, key restaurants and the Mexico-Puebla highway offers easy access and adds to the overall appeal. Visitors appreciate the tranquil and comfortable environment, enhanced by modern, clean facilities and scenic views, including those of the nearby volcano. Additional amenities such as bike rentals and valet service further contribute to a satisfying stay.
The breakfast offerings at Four Points by Sheraton Puebla are highly praised for their quality and taste with a variety of dishes that cater to most guests' preferences. While some guests suggest the introduction of more options to accommodate specific dietary needs like gluten-free choices, the overall feedback remains positive. The friendly and attentive breakfast staff contribute to a delightful morning experience, although there are occasional remarks about the need for more staff presence during buffet service.
The hotel rooms are lauded for their comfort, cleanliness and modern amenities. Guests frequently highlight the spaciousness and spectacular comfort of the beds, which are equipped with exquisite bedding and pillows. The rooms also boast beautiful city views, excellent technological amenities like intuitive televisions and maintain high standards of cleanliness. Despite minor mentions of smaller room sizes, the overall room experience is described as wonderful with many guests expressing a desire to return.
Cleanliness is a standout feature with guests consistently praising the impeccable condition of the hotel from the rooms to the common areas. The cleaning staff are noted for their friendliness and efficiency, ensuring a pristine environment that enhances guest comfort. The cleanliness, combined with comfortable beds and well-maintained facilities, contributes to the hotel's appeal.
The hotel's staff receive accolades for their exceptional friendliness and attentiveness, making guests feel right at home. The level of customer service is frequently described as excellent with the valet parking and reception staff receiving specific commendations for their courteous and efficient service. Even when isolated instances of less favorable interactions occur, they are significantly outweighed by numerous positive accounts of the staff's professionalism and dedication.
The pool at Four Points by Sheraton Puebla receives mixed reviews. It is well-heated and provides a pleasant environment for relaxation; however, its small size and occasional cleanliness issues are noted drawbacks. Despite these concerns, the heated pool remains a warm and inviting feature of the hotel.
Overall, Four Points by Sheraton Puebla offers a memorable and restful stay characterized by its convenient location, exceptional breakfast offerings, comfortable and clean rooms, friendly and attentive staff and thoughtful amenities. This makes it a highly recommended choice for travelers visiting Puebla.
The breakfast offerings at Four Points by Sheraton Puebla are highly praised for their quality and taste with a variety of dishes that cater to most guests' preferences. While some guests suggest the introduction of more options to accommodate specific dietary needs like gluten-free choices, the overall feedback remains positive. The friendly and attentive breakfast staff contribute to a delightful morning experience, although there are occasional remarks about the need for more staff presence during buffet service.
The hotel rooms are lauded for their comfort, cleanliness and modern amenities. Guests frequently highlight the spaciousness and spectacular comfort of the beds, which are equipped with exquisite bedding and pillows. The rooms also boast beautiful city views, excellent technological amenities like intuitive televisions and maintain high standards of cleanliness. Despite minor mentions of smaller room sizes, the overall room experience is described as wonderful with many guests expressing a desire to return.
Cleanliness is a standout feature with guests consistently praising the impeccable condition of the hotel from the rooms to the common areas. The cleaning staff are noted for their friendliness and efficiency, ensuring a pristine environment that enhances guest comfort. The cleanliness, combined with comfortable beds and well-maintained facilities, contributes to the hotel's appeal.
The hotel's staff receive accolades for their exceptional friendliness and attentiveness, making guests feel right at home. The level of customer service is frequently described as excellent with the valet parking and reception staff receiving specific commendations for their courteous and efficient service. Even when isolated instances of less favorable interactions occur, they are significantly outweighed by numerous positive accounts of the staff's professionalism and dedication.
The pool at Four Points by Sheraton Puebla receives mixed reviews. It is well-heated and provides a pleasant environment for relaxation; however, its small size and occasional cleanliness issues are noted drawbacks. Despite these concerns, the heated pool remains a warm and inviting feature of the hotel.
Overall, Four Points by Sheraton Puebla offers a memorable and restful stay characterized by its convenient location, exceptional breakfast offerings, comfortable and clean rooms, friendly and attentive staff and thoughtful amenities. This makes it a highly recommended choice for travelers visiting Puebla.
Categories
Accessible
4 Star
Dog Friendly
$
Info
Summary of reviews
The Ramada Encore by Wyndham Puebla enjoys largely positive reviews with some standout features frequently mentioned across different categories.
The hotel's strategic location is highly valued by guests for its proximity to Val'Quirico, Cholula and the Premium Outlet Puebla, making it an excellent choice for shopping and quick trips to nearby attractions. Although the distance from Puebla's city center and challenging GPS navigation are minor drawbacks, the convenient roadway access and closeness to Tlaxcala and Mexico City make it favorable for many travelers.
The breakfast experience is another highlight with guests praising the buffet for its delicious variety and quality. The well-maintained dining environment and exceptional staff service enhance the experience, although it could benefit from minor improvements like better organization during busy periods and extending breakfast hours.
Dinner reviews are more mixed. The dinner buffet receives positive feedback for its wide selection and quality, whereas a la carte dishes are criticized for being expensive and bland. Slow service and limited menu options are noted, yet many guests still enjoy delightful dining experiences with the complimentary drinks being a nice touch.
The rooms at Ramada Encore are highly rated for their comfort, spaciousness and cleanliness. Modern décor, comfortable beds and well-kept environments add to a restful stay. There are occasional issues such as external noise and missing amenities, but the overall sentiment remains positive.
Guests frequently commend the hotel’s cleanliness, noting meticulous housekeeping throughout the facility, contributing to a superior and pleasant atmosphere ideal for short stays.
The hotel staff consistently receive accolades for their friendliness and attentiveness, creating a welcoming environment. Although there are isolated incidents of less satisfactory service, the majority of interactions are positive and contribute significantly to guest satisfaction.
WiFi feedback is mixed with both praise for strong signal and reliability and criticism for issues like slow speeds and connectivity problems in certain areas. This suggests that while the internet service meets expectations for some guests, it falls short for others.
The gym is functional, modern and clean with good quality equipment. Despite being small, it meets guests' workout needs, though it could be improved by ensuring 24-hour availability and adding more equipment.
The pool receives mixed reviews. Its indoor, heated setup is appreciated, especially by families with children. However, issues like its small size, overcrowding and inconsistent maintenance detract from the experience.
Parking at the hotel is generally well-received, described as spacious, well-maintained and secure. Though the lot can be tricky to navigate and could use more surveillance, it remains a significant convenience for guests.
The family-friendly environment with amenities like a playroom and kids' entertainment area, makes the hotel an excellent option for those traveling with children. The staff’s readiness and the spacious rooms further enhance the family stay experience.
In summary, Ramada Encore by Wyndham Puebla offers a comfortable, modern stay with exceptional service and convenience, particularly valued for its strategic location, clean environment and family-friendly amenities. Despite minor areas needing improvement, it stands as a recommendable option for both business travelers and vacationing families.
The hotel's strategic location is highly valued by guests for its proximity to Val'Quirico, Cholula and the Premium Outlet Puebla, making it an excellent choice for shopping and quick trips to nearby attractions. Although the distance from Puebla's city center and challenging GPS navigation are minor drawbacks, the convenient roadway access and closeness to Tlaxcala and Mexico City make it favorable for many travelers.
The breakfast experience is another highlight with guests praising the buffet for its delicious variety and quality. The well-maintained dining environment and exceptional staff service enhance the experience, although it could benefit from minor improvements like better organization during busy periods and extending breakfast hours.
Dinner reviews are more mixed. The dinner buffet receives positive feedback for its wide selection and quality, whereas a la carte dishes are criticized for being expensive and bland. Slow service and limited menu options are noted, yet many guests still enjoy delightful dining experiences with the complimentary drinks being a nice touch.
The rooms at Ramada Encore are highly rated for their comfort, spaciousness and cleanliness. Modern décor, comfortable beds and well-kept environments add to a restful stay. There are occasional issues such as external noise and missing amenities, but the overall sentiment remains positive.
Guests frequently commend the hotel’s cleanliness, noting meticulous housekeeping throughout the facility, contributing to a superior and pleasant atmosphere ideal for short stays.
The hotel staff consistently receive accolades for their friendliness and attentiveness, creating a welcoming environment. Although there are isolated incidents of less satisfactory service, the majority of interactions are positive and contribute significantly to guest satisfaction.
WiFi feedback is mixed with both praise for strong signal and reliability and criticism for issues like slow speeds and connectivity problems in certain areas. This suggests that while the internet service meets expectations for some guests, it falls short for others.
The gym is functional, modern and clean with good quality equipment. Despite being small, it meets guests' workout needs, though it could be improved by ensuring 24-hour availability and adding more equipment.
The pool receives mixed reviews. Its indoor, heated setup is appreciated, especially by families with children. However, issues like its small size, overcrowding and inconsistent maintenance detract from the experience.
Parking at the hotel is generally well-received, described as spacious, well-maintained and secure. Though the lot can be tricky to navigate and could use more surveillance, it remains a significant convenience for guests.
The family-friendly environment with amenities like a playroom and kids' entertainment area, makes the hotel an excellent option for those traveling with children. The staff’s readiness and the spacious rooms further enhance the family stay experience.
In summary, Ramada Encore by Wyndham Puebla offers a comfortable, modern stay with exceptional service and convenience, particularly valued for its strategic location, clean environment and family-friendly amenities. Despite minor areas needing improvement, it stands as a recommendable option for both business travelers and vacationing families.
Categories
4 Star
Accessible
Honeymoon
$
Info
Summary of reviews
Hilton Garden Inn Puebla Angelopolis receives overwhelmingly positive feedback from guests across various categories. Its strategic location near key cultural and commercial attractions like the International Museum of Baroque and Tec de Monterrey makes it convenient for both tourists and business travelers. The hotel's proximity to shopping centers, universities and main roads further enhances its appeal, despite being slightly removed from Puebla's historic center.
Guests consistently commend the hotel's facilities for their comfort and cleanliness. The rooms are spacious, modern and well-maintained with many offering stunning views of the city and nearby volcanoes. Comfortable beds and ample space are frequently highlighted, contributing to an overall excellent experience.
The dining experience, particularly breakfast and dinner, is highly praised. The breakfast buffet is often described as varied and well-presented with excellent service enhancing the dining experience. Dinner at the on-site restaurant receives similar acclaim, though room service is occasionally criticized for high prices and slow delivery.
Cleanliness is a standout feature with guests noting immaculate rooms and well-maintained common areas. The hotel's commitment to thorough cleaning and sanitization protocols ensures a safe and inviting environment. The pool, though small and occasionally closed for maintenance, is praised for its warm water and cleanliness.
Staff at the Hilton Garden Inn Puebla Angelopolis are frequently described as exceptionally friendly, attentive and helpful, contributing to a comfortable and welcoming stay. The professional and courteous service received at both reception and the restaurant earns high marks from guests.
The hotel offers practical amenities like complimentary WiFi, although some guests experience intermittent connectivity issues. The gym, while clean and functional, is small and occasionally has operational issues. Parking facilities are generally well-received with the valet service being particularly appreciated.
For families, the hotel offers interconnected rooms and a dedicated kids' area, making it a convenient option for family travel. The pool and attentive service further enhance the family-friendly atmosphere.
Overall, Hilton Garden Inn Puebla Angelopolis is highly recommended for its strategic location, comfort, cleanliness and excellent service, making it a perfect stay for both leisure and business visits to Puebla.
Guests consistently commend the hotel's facilities for their comfort and cleanliness. The rooms are spacious, modern and well-maintained with many offering stunning views of the city and nearby volcanoes. Comfortable beds and ample space are frequently highlighted, contributing to an overall excellent experience.
The dining experience, particularly breakfast and dinner, is highly praised. The breakfast buffet is often described as varied and well-presented with excellent service enhancing the dining experience. Dinner at the on-site restaurant receives similar acclaim, though room service is occasionally criticized for high prices and slow delivery.
Cleanliness is a standout feature with guests noting immaculate rooms and well-maintained common areas. The hotel's commitment to thorough cleaning and sanitization protocols ensures a safe and inviting environment. The pool, though small and occasionally closed for maintenance, is praised for its warm water and cleanliness.
Staff at the Hilton Garden Inn Puebla Angelopolis are frequently described as exceptionally friendly, attentive and helpful, contributing to a comfortable and welcoming stay. The professional and courteous service received at both reception and the restaurant earns high marks from guests.
The hotel offers practical amenities like complimentary WiFi, although some guests experience intermittent connectivity issues. The gym, while clean and functional, is small and occasionally has operational issues. Parking facilities are generally well-received with the valet service being particularly appreciated.
For families, the hotel offers interconnected rooms and a dedicated kids' area, making it a convenient option for family travel. The pool and attentive service further enhance the family-friendly atmosphere.
Overall, Hilton Garden Inn Puebla Angelopolis is highly recommended for its strategic location, comfort, cleanliness and excellent service, making it a perfect stay for both leisure and business visits to Puebla.
Categories
4 Star
Accessible
Sustainability Journey
$
+1
Info
Summary of reviews
The Courtyard by Marriott Puebla Las Animas is highly regarded for its convenient and central location, making it an ideal choice for travelers whether they're visiting for leisure or business. Its proximity to key areas like Juarez Avenue and Angelopolis, as well as shopping centers, restaurants and cinemas, ensures ease of access to many attractions and business sites. This strategic location is complemented by comfortable and clean rooms, contributing to an overall positive experience for guests.
Guests frequently praise the breakfast buffet, noting its variety, taste and value for money. The freshness of the food and the attentive service enhance the dining experience. While there are some calls for more variety and higher quality to meet the hotel's four-star standard, breakfast remains a strong point. Dinner receives mixed reviews with appreciation for the food quality, though comments on limited menu options and occasional service issues suggest some room for improvement.
The hotel’s rooms are described as spacious, clean and comfortable. Guests appreciate the well-maintained condition and cozy beds with some rooms designed to accommodate wheelchair users. Despite isolated issues such as noisy air conditioning and occasional maintenance problems, the overall positive sentiment highlights the hotel's value and comfort.
Cleanliness is a notable feature with most areas and rooms being well-maintained and spotless. The staff's attentiveness and professionalism further enhance the positive experience. However, occasional issues like dirty bathtubs and minor maintenance hiccups are noted.
The hotel staff receives high praise for their exceptional service and friendly demeanor. Reception and housekeeping are particularly commended, contributing to a welcoming environment. While there are minor mentions of parking and maintenance concerns, the staff's helpfulness remains a standout feature.
Wi-Fi connectivity is generally reliable with fast speeds and good access throughout the hotel. Although there are occasional issues and some complaints about the need for membership for access, the service generally meets guests' needs.
The gym, although small, is well-maintained and clean, providing adequate facilities for a decent workout. Some guests mention non-functioning equipment and a need for more dumbbells, but the overall sentiment is positive.
The pool area receives mixed feedback. While appreciated for its peaceful ambiance, maintenance issues like dirty and cold water deter some guests. When well-kept, the pool area is relaxing, but improvements are needed for consistency.
Parking facilities are convenient but have issues with maintenance, space and proximity to the elevator. The hotel offers accessible 24-hour parking, but better management is suggested.
The hotel is family-friendly, offering a pleasant environment and good accommodations for families. Children particularly enjoy the pool area and the staff's excellent service supports a comfortable stay for families.
Bed comfort is frequently highlighted with many guests praising the beds and pillows for ensuring a restful sleep. Some minor inconsistencies in mattress fit are noted, but the overall experience is positive.
Maintaining the standards of a four-star hotel, Courtyard by Marriott Puebla Las Animas provides excellent service and value. The clean, well-maintained rooms and professional staff make it a reliable choice, despite its age. Business travelers benefit from well-equipped rooms and facilities, though some areas could see enhancement.
Overall, the Courtyard by Marriott Puebla Las Animas offers a pleasant stay with a strategic location, comfortable accommodations and excellent service, making it a preferred choice for many visitors to Puebla.
Guests frequently praise the breakfast buffet, noting its variety, taste and value for money. The freshness of the food and the attentive service enhance the dining experience. While there are some calls for more variety and higher quality to meet the hotel's four-star standard, breakfast remains a strong point. Dinner receives mixed reviews with appreciation for the food quality, though comments on limited menu options and occasional service issues suggest some room for improvement.
The hotel’s rooms are described as spacious, clean and comfortable. Guests appreciate the well-maintained condition and cozy beds with some rooms designed to accommodate wheelchair users. Despite isolated issues such as noisy air conditioning and occasional maintenance problems, the overall positive sentiment highlights the hotel's value and comfort.
Cleanliness is a notable feature with most areas and rooms being well-maintained and spotless. The staff's attentiveness and professionalism further enhance the positive experience. However, occasional issues like dirty bathtubs and minor maintenance hiccups are noted.
The hotel staff receives high praise for their exceptional service and friendly demeanor. Reception and housekeeping are particularly commended, contributing to a welcoming environment. While there are minor mentions of parking and maintenance concerns, the staff's helpfulness remains a standout feature.
Wi-Fi connectivity is generally reliable with fast speeds and good access throughout the hotel. Although there are occasional issues and some complaints about the need for membership for access, the service generally meets guests' needs.
The gym, although small, is well-maintained and clean, providing adequate facilities for a decent workout. Some guests mention non-functioning equipment and a need for more dumbbells, but the overall sentiment is positive.
The pool area receives mixed feedback. While appreciated for its peaceful ambiance, maintenance issues like dirty and cold water deter some guests. When well-kept, the pool area is relaxing, but improvements are needed for consistency.
Parking facilities are convenient but have issues with maintenance, space and proximity to the elevator. The hotel offers accessible 24-hour parking, but better management is suggested.
The hotel is family-friendly, offering a pleasant environment and good accommodations for families. Children particularly enjoy the pool area and the staff's excellent service supports a comfortable stay for families.
Bed comfort is frequently highlighted with many guests praising the beds and pillows for ensuring a restful sleep. Some minor inconsistencies in mattress fit are noted, but the overall experience is positive.
Maintaining the standards of a four-star hotel, Courtyard by Marriott Puebla Las Animas provides excellent service and value. The clean, well-maintained rooms and professional staff make it a reliable choice, despite its age. Business travelers benefit from well-equipped rooms and facilities, though some areas could see enhancement.
Overall, the Courtyard by Marriott Puebla Las Animas offers a pleasant stay with a strategic location, comfortable accommodations and excellent service, making it a preferred choice for many visitors to Puebla.
Categories
4 Star
Accessible
Family
$
Info
Summary of reviews
Hotel 5 de Mayo in Puebla receives high praise for its strategic location, offering guests convenient proximity to the historic center, key tourist sites and public transportation options. Its central positioning and easy access to landmarks such as the newly discovered underground tunnels and the scenic cable car station make it an attractive choice for visitors. Despite minor mentions of noise from busy streets and some rough surroundings, the general sentiment is that the hotel's location is excellent and advantageous for exploring Puebla.
The breakfast experience at Hotel 5 de Mayo is highlighted as a standout feature with guests frequently praising its delicious, varied and well-prepared offerings. Traditional Mexican fare adds a local touch and the generous portions ensure a fulfilling start to the day. Though some noted opportunities for improvement in the organization and variety, the overall satisfaction with breakfast significantly contributes to positive reviews.
In terms of dining, breakfast excels, whereas dinner receives mixed feedback. While some guests enjoyed tasty and affordable dinner options with good service, others expressed concerns about limited menu choices and inconsistent food quality. Despite these issues, the dining experience remains a worthwhile option for many.
Guests are consistently impressed by the hotel's rooms, which are noted for their spaciousness, cleanliness and modern amenities. The large, comfortable rooms—with some featuring jacuzzis and king-size beds—feel more like modern apartments, offering a quiet and private environment. Minor criticisms about street noise and lighting do not overshadow the overwhelming positive sentiment towards the room quality.
Cleanliness at Hotel 5 de Mayo is another point of commendation with the hotel receiving high marks for its spotless facilities and well-maintained amenities. Despite occasional isolated cleanliness issues, the hotel's commitment to hygiene is evident and appreciated by guests.
The staff at Hotel 5 de Mayo are frequently praised for their friendliness, professionalism and exceptional service. From the reception to the cleaning personnel, staff members are noted for their attentiveness and willingness to go above and beyond to ensure a pleasant stay. This high level of service significantly enhances the overall guest experience.
Wi-Fi at the hotel presents mixed experiences. While some guests report strong and fast internet service, others face significant connectivity issues, particularly in rooms. The inconsistency in internet quality suggests a need for improvements to ensure reliable and stable access.
The gym facilities also receive mixed reviews. While some appreciate the presence of a gym and basic functional equipment, others note the need for better maintenance and updates. The gym, although advantageous, could benefit from enhancements to meet guest expectations.
The pool area, a popular feature, receives varying opinions. Guests enjoy the heated pool, especially children, valuing the warm and comfortable swimming experience. However, concerns about the pool's size and occasional cleanliness issues are noted. Despite this, the indoor heated pool remains an attractive amenity, particularly for families.
Parking solutions at Hotel 5 de Mayo are highly appreciated. The availability of secure, free and conveniently located parking adds a layer of convenience and peace of mind for guests traveling by car. The well-integrated parking facilities contribute positively to the guest experience.
Overall, Hotel 5 de Mayo is regarded as an excellent choice for families, offering a welcoming environment and spacious accommodations. The family-friendly atmosphere, combined with the hotel's prime location and high standard of service, makes it a desirable destination for visitors to Puebla.
The breakfast experience at Hotel 5 de Mayo is highlighted as a standout feature with guests frequently praising its delicious, varied and well-prepared offerings. Traditional Mexican fare adds a local touch and the generous portions ensure a fulfilling start to the day. Though some noted opportunities for improvement in the organization and variety, the overall satisfaction with breakfast significantly contributes to positive reviews.
In terms of dining, breakfast excels, whereas dinner receives mixed feedback. While some guests enjoyed tasty and affordable dinner options with good service, others expressed concerns about limited menu choices and inconsistent food quality. Despite these issues, the dining experience remains a worthwhile option for many.
Guests are consistently impressed by the hotel's rooms, which are noted for their spaciousness, cleanliness and modern amenities. The large, comfortable rooms—with some featuring jacuzzis and king-size beds—feel more like modern apartments, offering a quiet and private environment. Minor criticisms about street noise and lighting do not overshadow the overwhelming positive sentiment towards the room quality.
Cleanliness at Hotel 5 de Mayo is another point of commendation with the hotel receiving high marks for its spotless facilities and well-maintained amenities. Despite occasional isolated cleanliness issues, the hotel's commitment to hygiene is evident and appreciated by guests.
The staff at Hotel 5 de Mayo are frequently praised for their friendliness, professionalism and exceptional service. From the reception to the cleaning personnel, staff members are noted for their attentiveness and willingness to go above and beyond to ensure a pleasant stay. This high level of service significantly enhances the overall guest experience.
Wi-Fi at the hotel presents mixed experiences. While some guests report strong and fast internet service, others face significant connectivity issues, particularly in rooms. The inconsistency in internet quality suggests a need for improvements to ensure reliable and stable access.
The gym facilities also receive mixed reviews. While some appreciate the presence of a gym and basic functional equipment, others note the need for better maintenance and updates. The gym, although advantageous, could benefit from enhancements to meet guest expectations.
The pool area, a popular feature, receives varying opinions. Guests enjoy the heated pool, especially children, valuing the warm and comfortable swimming experience. However, concerns about the pool's size and occasional cleanliness issues are noted. Despite this, the indoor heated pool remains an attractive amenity, particularly for families.
Parking solutions at Hotel 5 de Mayo are highly appreciated. The availability of secure, free and conveniently located parking adds a layer of convenience and peace of mind for guests traveling by car. The well-integrated parking facilities contribute positively to the guest experience.
Overall, Hotel 5 de Mayo is regarded as an excellent choice for families, offering a welcoming environment and spacious accommodations. The family-friendly atmosphere, combined with the hotel's prime location and high standard of service, makes it a desirable destination for visitors to Puebla.
Categories
4 Star
Accessible
Honeymoon
$
+3
Info
Summary of reviews
Hotel San Pedro Puebla shines with an exceptional location, nestled in the heart of Puebla's historic city center. Guests consistently praise its proximity to key attractions like the Zócalo, making it a convenient base for exploring the vibrant cultural and historical landscape of the city. The hotel's central position, paired with competitive pricing, further enhances its appeal.
Facilities and amenities are well-received with a clean and aesthetically pleasing environment that includes a restaurant, pool and live music on weekends. Guests appreciate the attentive and welcoming staff, which contributes to a delightful stay experience. The hotel's breakfast offerings are generally praised for their quality, particularly the bread and avocado. However, some guests suggested further enhancements in both breakfast and evening drinks service.
Rooms at Hotel San Pedro Puebla receive mixed reviews. Positively, they are often described as very clean and comfortable, featuring well-maintained amenities and, in some cases, balconies that add extra value. However, several guests noted issues such as the rooms feeling small, limited furnishings, noise and occasional maintenance lapses like bad smells and poor bathroom ventilation.
Cleanliness standards are generally high with many guests remarking on the spotless rooms and well-maintained facilities. Though a few isolated incidents of cleanliness lapses and pests were mentioned, the majority of feedback celebrates the hotel's cleanliness.
The staff at Hotel San Pedro Puebla earns significant accolades for their friendly and helpful demeanor. Exceptional reception service and overall commendable customer service are frequently mentioned. Although there were occasional reports of inconsistent service at the reception desk, the overarching sentiment towards the staff remains highly favorable.
The pool is another feature that garners mixed feedback. Its cleanliness and ambiance are praised with many guests appreciating the relaxing environment it provides. Families, in particular, found the pool a delightful addition to their stay. Nonetheless, issues such as closures for renovations, inconsistent heating and limited operational hours were noted by a portion of guests.
Overall, Hotel San Pedro Puebla offers a central and vibrant stay experience with commendable amenities and staff, making it a popular choice for those looking to immerse themselves in Puebla's historic charm.
Facilities and amenities are well-received with a clean and aesthetically pleasing environment that includes a restaurant, pool and live music on weekends. Guests appreciate the attentive and welcoming staff, which contributes to a delightful stay experience. The hotel's breakfast offerings are generally praised for their quality, particularly the bread and avocado. However, some guests suggested further enhancements in both breakfast and evening drinks service.
Rooms at Hotel San Pedro Puebla receive mixed reviews. Positively, they are often described as very clean and comfortable, featuring well-maintained amenities and, in some cases, balconies that add extra value. However, several guests noted issues such as the rooms feeling small, limited furnishings, noise and occasional maintenance lapses like bad smells and poor bathroom ventilation.
Cleanliness standards are generally high with many guests remarking on the spotless rooms and well-maintained facilities. Though a few isolated incidents of cleanliness lapses and pests were mentioned, the majority of feedback celebrates the hotel's cleanliness.
The staff at Hotel San Pedro Puebla earns significant accolades for their friendly and helpful demeanor. Exceptional reception service and overall commendable customer service are frequently mentioned. Although there were occasional reports of inconsistent service at the reception desk, the overarching sentiment towards the staff remains highly favorable.
The pool is another feature that garners mixed feedback. Its cleanliness and ambiance are praised with many guests appreciating the relaxing environment it provides. Families, in particular, found the pool a delightful addition to their stay. Nonetheless, issues such as closures for renovations, inconsistent heating and limited operational hours were noted by a portion of guests.
Overall, Hotel San Pedro Puebla offers a central and vibrant stay experience with commendable amenities and staff, making it a popular choice for those looking to immerse themselves in Puebla's historic charm.
Categories
Accessible
4 Star
Sustainability Journey
$
+2
Info
Summary of reviews
JF Grand Puebla emerges as an exceptional choice for travelers, combining a strategic, central location with luxurious, tranquil surroundings. Guests enjoy its proximity to Avenida Juarez, hosting an array of bars, clubs and diverse dining options and appreciate the ease of access to main highways connecting them to Puebla’s historic center, Cholula and other attractions.
The hotel's rooms consistently receive high marks for their spaciousness, comfort and cleanliness, often described as better than those in many well-known hotel chains. The immaculate standards, coupled with comfortable beds and modern amenities, provide a satisfying stay. Many rooms offer stunning views, enhancing the overall experience.
Guests frequently praise the staff for being friendly, attentive and helpful, contributing significantly to the memorable service. The valet parking service also gets favorable mentions, highlighted for its comfort and effectiveness, despite occasional busyness during peak times.
While the breakfast receives mixed reviews, many rave about the quality and taste of the food, pointing out the American-style dishes and the pleasant service. The need for more variety in the buffet is noted, yet the overall reception remains positive. The dinner experiences mirror this sentiment with the beautiful restaurant setting and delicious food praised, although there's room to improve on the menu variety and service speed.
The hotel's cleanliness stands out as a key strength with guests continuously admiring the spotless condition of the rooms and facilities, supported by meticulous daily cleaning services. The peaceful, beautiful and safe neighborhood further enhances the comfort and appeal.
The WiFi and gym receive mixed feedback, indicating a variability in user experiences. While some find the internet connection perfect for work, others encounter weak signals or connectivity issues. The gym is appreciated for its inviting space and views but noted for limited and somewhat neglected equipment.
For families, JF Grand Puebla is a recommended option, offering a cozy and secure environment suitable for those with kids, though some noise disturbances from other families are mentioned. The nightlife advantage of the location is underscored by easy access to vibrant evening spots, catering well to those enjoying a lively evening scene.
In conclusion, JF Grand Puebla is lauded as a top-tier hotel offering excellent value for money, distinguished by its outstanding service, prime location and high-quality facilities, making it a standout choice for both leisure and business travelers.
The hotel's rooms consistently receive high marks for their spaciousness, comfort and cleanliness, often described as better than those in many well-known hotel chains. The immaculate standards, coupled with comfortable beds and modern amenities, provide a satisfying stay. Many rooms offer stunning views, enhancing the overall experience.
Guests frequently praise the staff for being friendly, attentive and helpful, contributing significantly to the memorable service. The valet parking service also gets favorable mentions, highlighted for its comfort and effectiveness, despite occasional busyness during peak times.
While the breakfast receives mixed reviews, many rave about the quality and taste of the food, pointing out the American-style dishes and the pleasant service. The need for more variety in the buffet is noted, yet the overall reception remains positive. The dinner experiences mirror this sentiment with the beautiful restaurant setting and delicious food praised, although there's room to improve on the menu variety and service speed.
The hotel's cleanliness stands out as a key strength with guests continuously admiring the spotless condition of the rooms and facilities, supported by meticulous daily cleaning services. The peaceful, beautiful and safe neighborhood further enhances the comfort and appeal.
The WiFi and gym receive mixed feedback, indicating a variability in user experiences. While some find the internet connection perfect for work, others encounter weak signals or connectivity issues. The gym is appreciated for its inviting space and views but noted for limited and somewhat neglected equipment.
For families, JF Grand Puebla is a recommended option, offering a cozy and secure environment suitable for those with kids, though some noise disturbances from other families are mentioned. The nightlife advantage of the location is underscored by easy access to vibrant evening spots, catering well to those enjoying a lively evening scene.
In conclusion, JF Grand Puebla is lauded as a top-tier hotel offering excellent value for money, distinguished by its outstanding service, prime location and high-quality facilities, making it a standout choice for both leisure and business travelers.
Categories
4 Star
Accessible
Family
$
+3
Info
Summary of reviews
The Hilton MM Grand Hotel Puebla, Tapestry Collection, consistently impresses visitors with its array of positive attributes, making it a sought-after accommodation choice in Puebla. Situated in a prime location, the hotel offers easy access to major attractions and shopping centers while providing a tranquil respite with its serene garden setting. Guests frequently commend its strategic position and appreciate the balance of accessibility and peaceful ambiance.
Dining experiences at the hotel generally receive positive reviews, particularly for the breakfast buffet that delights with a wide selection of both local and international offerings. Diners also enjoy the stand-out Chile en Nogada during dinner, alongside commendable service that enhances the meal. Although there are occasional challenges with capacity and expectations of service, the hotel's dining options are well-regarded for their quality and service.
Guest rooms are a highlight, celebrated for their spaciousness, cleanliness, and stylish decor, including charming Talavera ceramics. The comfortable beds further provide exceptional rest, underscoring the hotel's commitment to luxury and relaxation. While some guests mention minor layout issues, these are largely overshadowed by the overall positive sentiment regarding the rooms' appeal and comfort.
Cleanliness is a prominent feature, with guests noting the hotel’s impeccable maintenance and the attentive service from the staff, who are recognized throughout the property for their professionalism and friendliness. Families find the hotel’s environment inviting and appreciate the thoughtful amenities and family-friendly atmosphere. Furthermore, the hotel’s pet-friendly policy is highly valued, offering an inclusive experience for those traveling with animals.
Ranked as a four-star establishment, the hotel exceeds typical expectations by offering a nearly five-star experience, supported by well-maintained amenities and welcoming staff. Although there is room to improve certain service areas, notably the business facilities, the hotel remains a highly recommended choice, providing excellent value for business travelers and leisure guests alike.
With its combination of strategic location, exceptional cleanliness, welcoming staff, and quality dining, the Hilton MM Grand Hotel Puebla is an appealing option for travelers seeking comfort, elegance, and convenience in their stay.
Dining experiences at the hotel generally receive positive reviews, particularly for the breakfast buffet that delights with a wide selection of both local and international offerings. Diners also enjoy the stand-out Chile en Nogada during dinner, alongside commendable service that enhances the meal. Although there are occasional challenges with capacity and expectations of service, the hotel's dining options are well-regarded for their quality and service.
Guest rooms are a highlight, celebrated for their spaciousness, cleanliness, and stylish decor, including charming Talavera ceramics. The comfortable beds further provide exceptional rest, underscoring the hotel's commitment to luxury and relaxation. While some guests mention minor layout issues, these are largely overshadowed by the overall positive sentiment regarding the rooms' appeal and comfort.
Cleanliness is a prominent feature, with guests noting the hotel’s impeccable maintenance and the attentive service from the staff, who are recognized throughout the property for their professionalism and friendliness. Families find the hotel’s environment inviting and appreciate the thoughtful amenities and family-friendly atmosphere. Furthermore, the hotel’s pet-friendly policy is highly valued, offering an inclusive experience for those traveling with animals.
Ranked as a four-star establishment, the hotel exceeds typical expectations by offering a nearly five-star experience, supported by well-maintained amenities and welcoming staff. Although there is room to improve certain service areas, notably the business facilities, the hotel remains a highly recommended choice, providing excellent value for business travelers and leisure guests alike.
With its combination of strategic location, exceptional cleanliness, welcoming staff, and quality dining, the Hilton MM Grand Hotel Puebla is an appealing option for travelers seeking comfort, elegance, and convenience in their stay.
Categories
4 Star
Accessible
Family
$
+3
Info
Summary of reviews
NH Puebla Centro Histórico is centrally located in the heart of Puebla's historic center, placing guests within walking distance of key attractions such as the Zócalo, Amparo Museum and Palafoxiana Library. This strategic location is highly praised for its convenience, allowing easy exploration of the city's vibrant culture and colonial charm while still offering a quiet and restful stay.
The breakfast service at the hotel is a major highlight, consistently commended for its delicious and varied options. Guests enjoy a large selection of fresh fruits, juices, yogurt, sweet and savory breads and custom-made egg dishes. Although some find the cost of breakfast somewhat high, the quality, variety and attentive service make it a worthwhile experience.
Dinner service, however, receives mixed reviews. While many appreciate the tasty and reasonably priced dishes, slow service and inattentive staff are recurring issues. Instances of cold or poorly prepared food detract from the overall dining experience.
Guests find the rooms spacious, clean and comfortable, particularly noting the large and cozy beds. Despite occasional remarks about dated decor and minor maintenance issues, the overall impression remains positive. The hotel’s cleanliness is commendable in most areas, although there have been reports of inconsistency, particularly with hallway carpets, pool area cleanliness and some other public spaces.
Staff at NH Puebla Centro Histórico are frequently described as friendly, professional and helpful. The receptionists and housekeeping staff receive particular praise for their efficiency and attentiveness. However, there are occasional mentions of unfriendly or inattentive service by some members.
The hotel's WiFi service is appreciated by many for its reliability and speed, especially in the rooms. Nonetheless, a number of guests experience connectivity issues or find the WiFi slow and unstable.
The gym is generally considered functional and well-maintained, open 24 hours and equipped with the essentials for a basic workout. However, some guests feel that better maintenance and improvements are needed.
The rooftop pool, despite providing stunning views and a pleasant atmosphere, often appears poorly maintained with issues of cleanliness and cold water deterring some guests.
Parking is convenient with onsite secure and valet parking services receiving positive feedback for their efficiency. Some guests, however, express concerns about extra costs and lack of clear communication regarding parking fees.
The family-friendly atmosphere, spacious family rooms and rooftop pool make NH Puebla Centro Histórico a good choice for families. Although some improvements in maintenance and cleanliness in family areas are necessary, the overall experience is positive.
In conclusion, NH Puebla Centro Histórico offers a central and convenient base for exploring Puebla with excellent breakfast service, comfortable rooms and a friendly staff. While there are areas for improvement, particularly in dinner service, WiFi and pool maintenance, the hotel provides good value and a pleasant stay for most visitors.
The breakfast service at the hotel is a major highlight, consistently commended for its delicious and varied options. Guests enjoy a large selection of fresh fruits, juices, yogurt, sweet and savory breads and custom-made egg dishes. Although some find the cost of breakfast somewhat high, the quality, variety and attentive service make it a worthwhile experience.
Dinner service, however, receives mixed reviews. While many appreciate the tasty and reasonably priced dishes, slow service and inattentive staff are recurring issues. Instances of cold or poorly prepared food detract from the overall dining experience.
Guests find the rooms spacious, clean and comfortable, particularly noting the large and cozy beds. Despite occasional remarks about dated decor and minor maintenance issues, the overall impression remains positive. The hotel’s cleanliness is commendable in most areas, although there have been reports of inconsistency, particularly with hallway carpets, pool area cleanliness and some other public spaces.
Staff at NH Puebla Centro Histórico are frequently described as friendly, professional and helpful. The receptionists and housekeeping staff receive particular praise for their efficiency and attentiveness. However, there are occasional mentions of unfriendly or inattentive service by some members.
The hotel's WiFi service is appreciated by many for its reliability and speed, especially in the rooms. Nonetheless, a number of guests experience connectivity issues or find the WiFi slow and unstable.
The gym is generally considered functional and well-maintained, open 24 hours and equipped with the essentials for a basic workout. However, some guests feel that better maintenance and improvements are needed.
The rooftop pool, despite providing stunning views and a pleasant atmosphere, often appears poorly maintained with issues of cleanliness and cold water deterring some guests.
Parking is convenient with onsite secure and valet parking services receiving positive feedback for their efficiency. Some guests, however, express concerns about extra costs and lack of clear communication regarding parking fees.
The family-friendly atmosphere, spacious family rooms and rooftop pool make NH Puebla Centro Histórico a good choice for families. Although some improvements in maintenance and cleanliness in family areas are necessary, the overall experience is positive.
In conclusion, NH Puebla Centro Histórico offers a central and convenient base for exploring Puebla with excellent breakfast service, comfortable rooms and a friendly staff. While there are areas for improvement, particularly in dinner service, WiFi and pool maintenance, the hotel provides good value and a pleasant stay for most visitors.
Categories
4 Star
Accessible
Sustainability Journey
$
+3
Info
Summary of reviews
Holiday Inn Puebla La Noria by IHG, is a great option for travelers looking for a comfortable and convenient stay in Puebla. The hotel's location is excellent with many guests describing it as convenient and practical, yet still close to attractions and the historic center. The breakfast receives mostly positive reviews with guests appreciating the variety of options available and the live music during buffet breakfast. The rooms are comfortable and well-equipped with great amenities and excellent views of the city and Malinche available from some rooms. The hotel is also praised for its cleanliness with many guests describing it as extremely clean and well-maintained. The staff are friendly and provide excellent service with personal attention received from valet parking to receptionists and restaurant staff. The hotel offers convenient and free parking, although some guests have noted issues with the location of the car park. The beds are also highly praised with guests describing them as super comfortable and very good. Overall, Holiday Inn Puebla La Noria by IHG, is highly recommended for its excellent service, affordable prices and comfortable amenities.
Categories
Accessible
4 Star
Sustainability Journey
$
+5
Info
Summary of reviews
Hotel Lastra presents itself as an ideal destination for travelers seeking a blend of convenience, comfort, and relaxation. Its superb location attracts guests who appreciate the proximity to historical sites such as the forts of Loreto and Guadalupe, as well as the scenic Los Fuertes hill. The hotel offers a quiet, peaceful retreat with easy access to various museums, arts centers, and tourist attractions. Known for its clean and spacious accommodations, Hotel Lastra ensures a restful stay with well-maintained facilities and comfortable beds, backed by consistent praise for its high standards of cleanliness.
Guests frequently commend the friendly and attentive staff, whose excellent service enhances the overall guest experience. The team demonstrates a proactive approach, solving issues promptly and creating a welcoming atmosphere. The hotel is also celebrated for its delightful breakfast offerings, providing a varied and satisfying buffet that is both high-quality and affordable. The breakfast experience is further enriched by the attentive service and, occasionally, live music, making mornings enjoyable for guests.
While the hotel offers many strong features, there are areas needing improvement, particularly the WiFi service, which can be unreliable in guest rooms. Despite minor issues with room keys or bathroom maintenance, the hotel remains a favored choice due to its overall value and strategic location.
In summary, Hotel Lastra provides a balance of convenience, comfort, and affordability, supported by exceptional staff and services. Its serene environment, commendable cleanliness, and enjoyable breakfast offerings make it a highly recommended stay, although guests should be prepared for potential connectivity issues.
Guests frequently commend the friendly and attentive staff, whose excellent service enhances the overall guest experience. The team demonstrates a proactive approach, solving issues promptly and creating a welcoming atmosphere. The hotel is also celebrated for its delightful breakfast offerings, providing a varied and satisfying buffet that is both high-quality and affordable. The breakfast experience is further enriched by the attentive service and, occasionally, live music, making mornings enjoyable for guests.
While the hotel offers many strong features, there are areas needing improvement, particularly the WiFi service, which can be unreliable in guest rooms. Despite minor issues with room keys or bathroom maintenance, the hotel remains a favored choice due to its overall value and strategic location.
In summary, Hotel Lastra provides a balance of convenience, comfort, and affordability, supported by exceptional staff and services. Its serene environment, commendable cleanliness, and enjoyable breakfast offerings make it a highly recommended stay, although guests should be prepared for potential connectivity issues.
Categories
Accessible
4 Star
Parking
$
+6
Info
Summary of reviews
Arcángel Puebla is widely praised for its thoughtful accommodation features and well-rounded guest experience. The hotel benefits from a strategic location on a main avenue, offering easy access to transportation and stunning views of nearby volcanoes. It is particularly convenient for those visiting family or exploring local attractions, despite being slightly removed from the city center. Guests appreciate the tranquil atmosphere and attractive design within the hotel premises, complemented by its comfortable facilities and proximity to key transport terminals.
The dining experience at Arcángel Puebla is a standout feature, with the restaurant highly regarded for its fresh, delicious regional dishes and exceptional service. Breakfast options, although somewhat simple in their continental format, are consistently described as warm and satisfying, with a popular Sunday buffet and the option to upgrade for more variety. Dinner continues to impress, highlighting the value and quality of the meals, supported by attentive service from the hotel's friendly staff.
Rooms at Arcángel Puebla are noted for their cleanliness and cozy ambiance, offering thoughtfully furnished spaces despite their smaller size. Guests appreciate the quality bedding and welcoming details that enhance relaxation. The hotel's exceptional cleanliness extends to all areas, with spotless conditions and well-maintained facilities contributing to a serene environment. The staff is consistently praised for their friendliness and attentiveness, ensuring a pleasant and hospitable stay.
Though there are mixed reviews concerning the firmness of the mattresses, the comfort of the bedding and pillows is frequently highlighted. Arcángel Puebla's welcoming atmosphere is enriched by its decor, excellent maintenance, and overall cleanliness, making it an attractive choice for visitors seeking reliability and comfort during their stay in Puebla.
The dining experience at Arcángel Puebla is a standout feature, with the restaurant highly regarded for its fresh, delicious regional dishes and exceptional service. Breakfast options, although somewhat simple in their continental format, are consistently described as warm and satisfying, with a popular Sunday buffet and the option to upgrade for more variety. Dinner continues to impress, highlighting the value and quality of the meals, supported by attentive service from the hotel's friendly staff.
Rooms at Arcángel Puebla are noted for their cleanliness and cozy ambiance, offering thoughtfully furnished spaces despite their smaller size. Guests appreciate the quality bedding and welcoming details that enhance relaxation. The hotel's exceptional cleanliness extends to all areas, with spotless conditions and well-maintained facilities contributing to a serene environment. The staff is consistently praised for their friendliness and attentiveness, ensuring a pleasant and hospitable stay.
Though there are mixed reviews concerning the firmness of the mattresses, the comfort of the bedding and pillows is frequently highlighted. Arcángel Puebla's welcoming atmosphere is enriched by its decor, excellent maintenance, and overall cleanliness, making it an attractive choice for visitors seeking reliability and comfort during their stay in Puebla.
Categories
4 Star
Accessible
Boutique-Style
$
+6
Info
Summary of reviews
Guests highly recommend La Quinta by Wyndham Puebla Palmas Angelopolis for families with children, as the hotel has spacious suites and a family-friendly atmosphere. The location is highly convenient with easy access to the city center, shopping and places of interest. The cleanliness of the rooms and the pool is highly praised by guests and the staff is exceptional with a focus on attentive and friendly service. While the breakfast received mixed reviews, most guests appreciated the included buffet. The beds are comfortable with guests praising the pillows and tranquility of the rooms. Overall, guests highly recommend La Quinta by Wyndham Puebla Palmas Angelopolis for a pleasant and enjoyable stay.
Categories
Accessible
4 Star
Family
$
+2
Info
Summary of reviews
Fiesta Inn Puebla Las Animas is highly regarded by guests for its strategic location, offering convenient access to shopping centers, dining options, and notable landmarks in a quiet and safe area. The hotel directly connects to a shopping plaza and is near Angelopolis, making it ideal for leisure and business travelers alike. Guests consistently express satisfaction with the spacious, comfortable rooms, which are praised for their cleanliness and modern design, alongside impressive city and volcano views. The beds and pillows receive frequent accolades for their exceptional comfort, contributing to a restful stay.
The breakfast experience receives mixed feedback; however, the buffet's quality and variety are often appreciated. The dinner offerings are well-reviewed, highlighting delicious food with very good seasoning and attentive service, whether in the restaurant or via room service. Although some guests find food delivery speed could improve, the overall dining experience is positively noted for taste and fair pricing.
Cleanliness is a standout attribute, with the hotel maintaining spotless facilities and modern rooms. The staff is commended for being friendly, attentive, and efficient, greatly enhancing the welcome and service across all areas, from reception to valet parking. Despite minor concerns about hallway cleanliness and occasional bathroom issues, the feedback indicates a high standard of hospitality.
The pool area provides a tranquil setting for relaxation, with an outdoor location offering limited shade. While the pool is generally appreciated, reports of varying water temperature and maintenance concerns suggest areas for improvement. Family-oriented travelers find the hotel accommodating, with eco-friendly practices and staff going the extra mile to ensure comfort, marking it as an excellent choice for short family stays.
Overall, Fiesta Inn Puebla Las Animas delivers a comfortable and pleasant experience, characterized by its prime location, excellent staff service, clean accommodations, and notable dining options, making it a highly recommendable choice for visitors to Puebla.
The breakfast experience receives mixed feedback; however, the buffet's quality and variety are often appreciated. The dinner offerings are well-reviewed, highlighting delicious food with very good seasoning and attentive service, whether in the restaurant or via room service. Although some guests find food delivery speed could improve, the overall dining experience is positively noted for taste and fair pricing.
Cleanliness is a standout attribute, with the hotel maintaining spotless facilities and modern rooms. The staff is commended for being friendly, attentive, and efficient, greatly enhancing the welcome and service across all areas, from reception to valet parking. Despite minor concerns about hallway cleanliness and occasional bathroom issues, the feedback indicates a high standard of hospitality.
The pool area provides a tranquil setting for relaxation, with an outdoor location offering limited shade. While the pool is generally appreciated, reports of varying water temperature and maintenance concerns suggest areas for improvement. Family-oriented travelers find the hotel accommodating, with eco-friendly practices and staff going the extra mile to ensure comfort, marking it as an excellent choice for short family stays.
Overall, Fiesta Inn Puebla Las Animas delivers a comfortable and pleasant experience, characterized by its prime location, excellent staff service, clean accommodations, and notable dining options, making it a highly recommendable choice for visitors to Puebla.
Categories
Accessible
4 Star
Sustainability Journey
Categories
2
Map