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Summary of reviewsHotel Ozzy's reviews highlight an array of positive attributes that make it a popular choice among travelers. The hotel's prime location receives considerable acclaim for its proximity to key attractions like Hacienda Nápoles and the Colombian Santorini, as well as its closeness to Doradal's town center. The peaceful setting away from main road noise ensures a restful environment, further enhanced by private and secure parking, a rare advantage given the town's narrow streets.
The hotel garners high marks for cleanliness with both rooms and common areas being meticulously maintained. Guests appreciate the daily cleaning services which contribute to a consistently pristine environment. The rooms themselves are noted for their comfort, featuring air conditioning, private bathrooms and cozy beds with quality linens. While there are occasional remarks about room size and storage limitations, the positive aspects significantly outweigh these concerns.
Staff at Hotel Ozzy are frequently praised for their exceptional service and friendliness. The team, including the cordial reception staff and the considerate owners, Carlos and Angela, create a welcoming atmosphere that makes visitors feel at home. The personalized attention and helpful local suggestions enhance the overall guest experience.
Families particularly find the hotel ideal, thanks to the dedicated children's play area, which ensures that both adults and children can enjoy their stay. The hotel's accessibility features also receive positive feedback, making it a convenient choice for guests with disabilities.
Parking facilities stand out as a major plus with ample and secure private parking available for cars and motorcycles, adding a layer of convenience for those traveling by vehicle. Although the hotel does not offer breakfast, the cleanliness, comfort and overall guest satisfaction contribute to a high recommendation.
While the WiFi service has room for improvement with reports of weak and intermittent signals, this does not overshadow the generally positive sentiment towards the hotel. Guests consistently describe Hotel Ozzy as a clean, comfortable and strategically located haven, perfect for both short stays and longer leisure visits.
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