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Accessible, Casino Hotels in Puerto Rico
19 HOTELS IN PUERTO RICOMost popular user searches in Puerto Rico: hotels with all inclusive packages, hotels with swim up bar, family friendly hotels, hotels with infinity pool, 5-star hotels, small hotels, hotels for adults only, hotels for honeymoon, casino hotels, luxury hotels, hotels near the beach, boutique-style hotels, hotels with private pool rooms, hotels with pool water slide, romantic hotels, hotels near golf courses, 4-star hotels and 3-star hotels.
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Summary of reviews
Ponce Plaza Hotel & Casino stands out as a highly recommended destination in the heart of Ponce, thanks to its prime location near key attractions, nightlife spots and the central square. The hotel’s colonial architecture and recently remodeled rooms add to its charm, while the friendly and attentive staff enhance the overall guest experience. The cleanliness of the hotel is frequently praised with rooms described as clean, updated and well-maintained, contributing to a comfortable stay.
The breakfast offerings, particularly at the Melao restaurant, receive high acclaim for their quality and service, featuring delicious coffee and a variety of excellent options. Guests appreciate the cozy and modern room decor, the comfort of the beds and essential amenities like mini-fridges and microwaves. However, there are suggestions for more queen or king-sized beds and improved vegan breakfast choices to cater to a wider audience.
While the hotel is generally noted for its outstanding cleanliness and excellent staff service, some improvement areas include occasional issues with elevators and minor room concerns such as dampness or cigarette odors. The pool area, although clean and providing a peaceful atmosphere, also faces some criticism for its small size and occasional maintenance issues.
Parking at the hotel is another mixed point with many guests finding it convenient and secure, though some experience difficulties with navigation and accessibility from the parking area to their rooms. The casino on the premises is a significant highlight, offering a good variety of gaming machines and enhancing the entertainment experience.
Overall, Ponce Plaza Hotel & Casino excels in providing a comfortable and enjoyable stay, thanks to its central location, modern amenities and the welcoming attitude of its staff.
The breakfast offerings, particularly at the Melao restaurant, receive high acclaim for their quality and service, featuring delicious coffee and a variety of excellent options. Guests appreciate the cozy and modern room decor, the comfort of the beds and essential amenities like mini-fridges and microwaves. However, there are suggestions for more queen or king-sized beds and improved vegan breakfast choices to cater to a wider audience.
While the hotel is generally noted for its outstanding cleanliness and excellent staff service, some improvement areas include occasional issues with elevators and minor room concerns such as dampness or cigarette odors. The pool area, although clean and providing a peaceful atmosphere, also faces some criticism for its small size and occasional maintenance issues.
Parking at the hotel is another mixed point with many guests finding it convenient and secure, though some experience difficulties with navigation and accessibility from the parking area to their rooms. The casino on the premises is a significant highlight, offering a good variety of gaming machines and enhancing the entertainment experience.
Overall, Ponce Plaza Hotel & Casino excels in providing a comfortable and enjoyable stay, thanks to its central location, modern amenities and the welcoming attitude of its staff.
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Casino
Accessible
Pool
Outdoor Pool
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Summary of reviews
Embassy Suites by Hilton San Juan - Hotel & Casino is a great choice for travelers who want a convenient location with easy access to the airport and local attractions. The hotel serves a delicious and varied complimentary breakfast buffet that is highly rated by guests. Rooms are spacious and clean, although some need updating. The hotel is maintained spotless and has a great pool area with friendly staff. Guests can access the beach with provided amenities like chairs and umbrellas. Families are welcome at the hotel, which is also great for a solo or work trip. While some reviews mentioned issues with cleanliness and outdated amenities, the majority of guests enjoyed their stay at Embassy Suites by Hilton San Juan - Hotel & Casino with excellent service from the friendly and accommodating staff.
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Casino
Accessible
Pool
Outdoor Pool
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Summary of reviews
Mayaguez Resort & Casino, situated in a prime and accessible location near shops, restaurants and key landmarks in Mayaguez, provides a blend of convenience and tranquility for its guests. This makes it appealing for both leisure and business travelers. The resort is considered an oasis of relaxation, offering spacious rooms with stunning views and thoughtful amenities, which are particularly appreciated by families and those seeking a peaceful getaway.
The breakfast experience at the resort garners mixed feedback. While many find the offerings delicious and varied, others feel that the cost is high and the service sometimes slow. The lack of inclusion of breakfast in the room rate and early closing hours have also been points of contention for some guests. Dinner experiences, though praised for certain dishes and the overall dining service, also face critiques regarding menu variety, slow service and high prices, indicating a need for improvement in these areas.
Rooms at the resort receive a variety of feedback; certain rooms, especially in newer sections, are noted for being spacious, clean and comfortable. However, there are significant calls for updates and better maintenance, particularly in older rooms which suffer from issues like musty smells, outdated furniture and inconsistent cleanliness. Providing essential amenities and improving air conditioning and lighting are also suggested improvements.
Cleanliness throughout the resort is another mixed area with some guests praising the well-maintained public spaces and rooms, while others highlight issues like dirty carpets, mold and pest problems. Ensuring consistent housekeeping and enhancing room maintenance are seen as necessary steps to meet higher standards of cleanliness.
Despite some criticisms, the staff generally leaves a positive impression, particularly in the bar, restaurant and casino areas. However, issues at the reception such as slow check-ins and unhelpful attitudes do detract from the overall experience for some guests.
Internet and TV services have faced mixed reviews too with recent improvements noted, but still occasional inconsistencies in signal strength and functionality. The tech staff, however, are often praised for being responsive and helpful.
The wellness facilities, particularly the Jacuzzi and spa, require better maintenance and clearer communication regarding their availability. Issues in cleanliness and operational consistency have been noted, indicating room for enhancement in these areas.
The extensive pool facilities, including a famous river pool and water park, are major highlights, receiving high praise for their design and suitability for all ages. However, maintenance issues such as murky water and debris, along with relatively early closing times, need addressing to optimize guest satisfaction.
Parking remains a critical area needing improvement, as guests frequently mention poorly lit and marked parking areas, inconvenient locations and faulty access cards. The cost of parking and non-functional valet services are also significant drawbacks.
Despite these challenges, the resort is particularly family-friendly, highly valued for its safe and pleasant environment. The pool areas and water park are favorite features among children, making the resort a sought-after destination for family vacations. Enhancing overall maintenance, cleanliness and service efficiency could significantly elevate the guest experience at Mayaguez Resort & Casino, making it an even more compelling choice for travelers in Puerto Rico.
The breakfast experience at the resort garners mixed feedback. While many find the offerings delicious and varied, others feel that the cost is high and the service sometimes slow. The lack of inclusion of breakfast in the room rate and early closing hours have also been points of contention for some guests. Dinner experiences, though praised for certain dishes and the overall dining service, also face critiques regarding menu variety, slow service and high prices, indicating a need for improvement in these areas.
Rooms at the resort receive a variety of feedback; certain rooms, especially in newer sections, are noted for being spacious, clean and comfortable. However, there are significant calls for updates and better maintenance, particularly in older rooms which suffer from issues like musty smells, outdated furniture and inconsistent cleanliness. Providing essential amenities and improving air conditioning and lighting are also suggested improvements.
Cleanliness throughout the resort is another mixed area with some guests praising the well-maintained public spaces and rooms, while others highlight issues like dirty carpets, mold and pest problems. Ensuring consistent housekeeping and enhancing room maintenance are seen as necessary steps to meet higher standards of cleanliness.
Despite some criticisms, the staff generally leaves a positive impression, particularly in the bar, restaurant and casino areas. However, issues at the reception such as slow check-ins and unhelpful attitudes do detract from the overall experience for some guests.
Internet and TV services have faced mixed reviews too with recent improvements noted, but still occasional inconsistencies in signal strength and functionality. The tech staff, however, are often praised for being responsive and helpful.
The wellness facilities, particularly the Jacuzzi and spa, require better maintenance and clearer communication regarding their availability. Issues in cleanliness and operational consistency have been noted, indicating room for enhancement in these areas.
The extensive pool facilities, including a famous river pool and water park, are major highlights, receiving high praise for their design and suitability for all ages. However, maintenance issues such as murky water and debris, along with relatively early closing times, need addressing to optimize guest satisfaction.
Parking remains a critical area needing improvement, as guests frequently mention poorly lit and marked parking areas, inconvenient locations and faulty access cards. The cost of parking and non-functional valet services are also significant drawbacks.
Despite these challenges, the resort is particularly family-friendly, highly valued for its safe and pleasant environment. The pool areas and water park are favorite features among children, making the resort a sought-after destination for family vacations. Enhancing overall maintenance, cleanliness and service efficiency could significantly elevate the guest experience at Mayaguez Resort & Casino, making it an even more compelling choice for travelers in Puerto Rico.
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Accessible
Casino
Honeymoon
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Summary of reviews
The Condado Plaza Hotel is a luxurious hotel in Puerto Rico with stunning pools and beaches that make for an unforgettable experience. Guests rave about the beauty of the facility and the impressiveness of the lobby. The accommodations are pristine and make guests feel like royalty. While some may find it pricey, it's worth every penny for a four-star experience. The hotel surpasses Ponce Hilton Golf & Casino and booking a stay here will allow you to bask in luxury.
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Casino
Accessible
Luxury
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Summary of reviews
Costa Bahia Hotel, Convention Center and Casino is a commendable choice for various types of travelers, offering an array of attractive features. The hotel boasts an excellent location with easy access to Ponce and nearby towns, making it a prime spot for exploring tourist areas, restaurants and historical sites. The property's central yet tranquil setting, combined with its cleanliness and friendly staff, significantly enhances the overall guest experience.
Guests frequently praise the hotel's breakfast offerings, describing them as delicious and served with excellent, attentive service – although some variability in quality and variety is noted. Dinner is often highlighted for its delicious food and reasonable prices, despite early closing hours and occasionally limited menu options.
The rooms at Costa Bahia are largely appreciated for their comfort, spaciousness and cleanliness with modern décor and excellent air conditioning contributing to a restful stay. Some minor maintenance issues do arise, yet the general ambiance remains positive with guests enjoying a peaceful and quiet environment.
Cleanliness is a standout feature across the hotel with consistently well-maintained facilities and a fresh, pleasant smell throughout. The staff is frequently lauded for their friendliness, professionalism and attentiveness, ensuring that guests feel welcomed and well-served.
Family travelers find the hotel particularly accommodating with a variety of activities and facilities for children, including a dedicated children's pool and arcade games. The family-friendly atmosphere and helpful staff make it a popular choice for those with children.
Despite some challenges with the WiFi service and occasional maintenance issues in the pool area, Costa Bahia Hotel offers inviting amenities such as comfortable beds, clean rooms and a welcoming lobby. The hotel also delivers great value for its three-star rating, making it a cost-effective option for various travelers, including business guests who appreciate the convenient location and suitable business facilities.
In summary, Costa Bahia Hotel, Convention Center and Casino stands out for its excellent location, clean and comfortable rooms, friendly staff and family-friendly amenities. While some areas require improvement, the overall guest experience remains highly positive, making it a desirable destination for many.
Guests frequently praise the hotel's breakfast offerings, describing them as delicious and served with excellent, attentive service – although some variability in quality and variety is noted. Dinner is often highlighted for its delicious food and reasonable prices, despite early closing hours and occasionally limited menu options.
The rooms at Costa Bahia are largely appreciated for their comfort, spaciousness and cleanliness with modern décor and excellent air conditioning contributing to a restful stay. Some minor maintenance issues do arise, yet the general ambiance remains positive with guests enjoying a peaceful and quiet environment.
Cleanliness is a standout feature across the hotel with consistently well-maintained facilities and a fresh, pleasant smell throughout. The staff is frequently lauded for their friendliness, professionalism and attentiveness, ensuring that guests feel welcomed and well-served.
Family travelers find the hotel particularly accommodating with a variety of activities and facilities for children, including a dedicated children's pool and arcade games. The family-friendly atmosphere and helpful staff make it a popular choice for those with children.
Despite some challenges with the WiFi service and occasional maintenance issues in the pool area, Costa Bahia Hotel offers inviting amenities such as comfortable beds, clean rooms and a welcoming lobby. The hotel also delivers great value for its three-star rating, making it a cost-effective option for various travelers, including business guests who appreciate the convenient location and suitable business facilities.
In summary, Costa Bahia Hotel, Convention Center and Casino stands out for its excellent location, clean and comfortable rooms, friendly staff and family-friendly amenities. While some areas require improvement, the overall guest experience remains highly positive, making it a desirable destination for many.
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Accessible
Casino
Family
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Summary of reviews
Aloft Ponce Hotel & Casino enjoys a favorable location, central to main streets, shopping centers, restaurants and major attractions like Plaza del Caribe and La Guancha. This strategic position, coupled with modern amenities such as a rooftop bar, infinity pool and free parking, makes it an attractive choice for guests. Despite some concerns about the location's walkability and proximity to highways, the hotel's modern ambiance, cleanliness and exceptional service stand out.
Guests frequently praise the breakfast for its quality and variety, though improvements could be made in terms of temperature control and more inclusive options for vegetarians and vegans. Dinner, particularly at the Hard Rock Cafe, is highly appreciated for its exceptional food, vibrant atmosphere and live music. However, the Mexican restaurant and the overall selection of meal options could use enhancement.
Rooms are described as spacious, clean and well-decorated, offering comfort and a modern aesthetic. Some maintenance issues were noted, but the staff's kindness and responsiveness mitigate these concerns. Cleanliness generally receives positive remarks, although some areas, like the pool and carpets, show room for improvement.
The staff at Aloft Ponce Hotel & Casino is consistently commended for their friendliness, attentiveness and excellent service, enhancing the overall guest experience. The pool area, though visually appealing and offering fantastic views, faces criticism for cleanliness and the comfort of its amenities.
Beds are often highlighted for their comfort, contributing to restful sleep for many visitors. The hotel's three-star rating is evident in its decent overall offerings with room for enhancement in areas like breakfast variety and pool accessibility after checkout. Being a dog-friendly property, the hotel earns positive feedback for accommodating pets, although noise from barking dogs can be an issue.
In summary, Aloft Ponce Hotel & Casino provides a largely positive experience with its central location, modern amenities, friendly staff and comfortable accommodations, making it a solid choice for travelers.
Guests frequently praise the breakfast for its quality and variety, though improvements could be made in terms of temperature control and more inclusive options for vegetarians and vegans. Dinner, particularly at the Hard Rock Cafe, is highly appreciated for its exceptional food, vibrant atmosphere and live music. However, the Mexican restaurant and the overall selection of meal options could use enhancement.
Rooms are described as spacious, clean and well-decorated, offering comfort and a modern aesthetic. Some maintenance issues were noted, but the staff's kindness and responsiveness mitigate these concerns. Cleanliness generally receives positive remarks, although some areas, like the pool and carpets, show room for improvement.
The staff at Aloft Ponce Hotel & Casino is consistently commended for their friendliness, attentiveness and excellent service, enhancing the overall guest experience. The pool area, though visually appealing and offering fantastic views, faces criticism for cleanliness and the comfort of its amenities.
Beds are often highlighted for their comfort, contributing to restful sleep for many visitors. The hotel's three-star rating is evident in its decent overall offerings with room for enhancement in areas like breakfast variety and pool accessibility after checkout. Being a dog-friendly property, the hotel earns positive feedback for accommodating pets, although noise from barking dogs can be an issue.
In summary, Aloft Ponce Hotel & Casino provides a largely positive experience with its central location, modern amenities, friendly staff and comfortable accommodations, making it a solid choice for travelers.
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Casino
Accessible
Dog Friendly
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Summary of reviews
The Hilton Ponce Golf & Casino Resort is highly recommended by guests for its stunning ocean views and convenient access to the beach. The location is also ideal for exploring downtown Ponce and the area's numerous activities. While some guests found breakfast to be overpriced, the quality and variety of options received positive reviews. The hotel's staff consistently went above and beyond to provide exceptional service, including the excellent service received from housekeeping, valet and room service. The rooms received mixed reviews, but many praised the size, comfort and cleanliness with others raving about the beautiful ocean views. Guests who enjoy golf will appreciate the convenience of the nearby golf course. Families will love the atmosphere and the resort's amenities, including the dedicated areas for kids and a mini-golf course. The outdoor pool area is a highlight with guests praising the fun water features, sun deck and activities available for children. Overall, the Hilton Ponce Golf & Casino Resort is a fantastic option for those seeking a clean, well-maintained hotel with friendly staff, beautiful surroundings and numerous attractions nearby.
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Casino
Accessible
Golf
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Summary of reviews
The AC Hotel by Marriott San Juan Condado receives high praise from guests for its strategic and convenient location, nestled in a vibrant area along a bustling main street. It offers easy access to Condado Beach, restaurants, bars, shops and various local attractions, making it an excellent base for exploring both the old and modern city. The neighborhood's walkability and calm ambience, coupled with the hotel’s clean, contemporary design, enhance the overall guest experience.
Guest opinions on breakfast at the hotel are mixed, although many appreciate the quality and taste of the offerings, especially the fresh juices and selection available at the buffet. While some find the breakfast to be "really good" with friendly restaurant staff, others mention a lack of variety and high costs. Nearby venues like Sobao are recommended for better breakfast experiences.
Dinner at the hotel receives similarly mixed feedback. While the rooftop bar’s ambiance and views are appreciated, the food quality and high prices often disappoint. Guests suggest nearby restaurants like "La Bodeguita de Manolo" for better dining options. Despite some negatives, the food service staff receives positive mentions.
Rooms at the hotel are generally appreciated for their spaciousness, cleanliness and modern design. Comfortable beds and balconies add to the appeal. However, issues such as dampness, insufficient lighting, minimal storage and noisy AC units are sometimes reported. Nevertheless, the rooms’ cleanliness and the modern facilities contribute to an overall positive impression.
Cleanliness is a notable strong point of the hotel with many guests praising it as clean, well-maintained and modern. However, occasional negative remarks about housekeeping practices indicate room for improvement.
The staff is frequently highlighted for being friendly, helpful and welcoming. Despite some reports of slow and frustrating reception processes, the positive interactions with staff members like Gabriel and Daniel leave a good impression on guests.
The free WiFi at the hotel receives mixed reviews with some guests praising its speed and availability, while others report inconsistent connections.
The rooftop pool is a standout feature, frequently praised for its stunning views and inviting atmosphere. Despite its smaller size and occasional cleanliness issues, the ambiance created by the rooftop bar and music sessions, especially during holiday weekends, provides a delightful spot for relaxation and socializing.
The beach is another key highlight, appreciated for its close proximity and the hotel’s complimentary beach amenities like chairs, towels and umbrellas. Although some guests anticipated direct beach access, the overall sentiment regarding the beach’s convenience and the complementary services is positive.
The hotel is also noted for its family-friendly atmosphere, offering big rooms that comfortably accommodate families and various activities for all ages. The staff's efforts, particularly from individuals like Jaime and Francisco, contribute significantly to a positive family experience.
Finally, the hotel’s location is ideal for those interested in San Juan's nightlife with easy access to a variety of restaurants, bars and cultural activities. The rooftop bar adds to the lively atmosphere, although some guests mention bars close early.
Overall, the AC Hotel by Marriott San Juan Condado provides a pleasant stay with its strategic location, cleanliness, friendly staff and attractive amenities such as the rooftop pool and proximity to the beach. Some areas for improvement include the breakfast variety, dinner quality and reception processes.
Guest opinions on breakfast at the hotel are mixed, although many appreciate the quality and taste of the offerings, especially the fresh juices and selection available at the buffet. While some find the breakfast to be "really good" with friendly restaurant staff, others mention a lack of variety and high costs. Nearby venues like Sobao are recommended for better breakfast experiences.
Dinner at the hotel receives similarly mixed feedback. While the rooftop bar’s ambiance and views are appreciated, the food quality and high prices often disappoint. Guests suggest nearby restaurants like "La Bodeguita de Manolo" for better dining options. Despite some negatives, the food service staff receives positive mentions.
Rooms at the hotel are generally appreciated for their spaciousness, cleanliness and modern design. Comfortable beds and balconies add to the appeal. However, issues such as dampness, insufficient lighting, minimal storage and noisy AC units are sometimes reported. Nevertheless, the rooms’ cleanliness and the modern facilities contribute to an overall positive impression.
Cleanliness is a notable strong point of the hotel with many guests praising it as clean, well-maintained and modern. However, occasional negative remarks about housekeeping practices indicate room for improvement.
The staff is frequently highlighted for being friendly, helpful and welcoming. Despite some reports of slow and frustrating reception processes, the positive interactions with staff members like Gabriel and Daniel leave a good impression on guests.
The free WiFi at the hotel receives mixed reviews with some guests praising its speed and availability, while others report inconsistent connections.
The rooftop pool is a standout feature, frequently praised for its stunning views and inviting atmosphere. Despite its smaller size and occasional cleanliness issues, the ambiance created by the rooftop bar and music sessions, especially during holiday weekends, provides a delightful spot for relaxation and socializing.
The beach is another key highlight, appreciated for its close proximity and the hotel’s complimentary beach amenities like chairs, towels and umbrellas. Although some guests anticipated direct beach access, the overall sentiment regarding the beach’s convenience and the complementary services is positive.
The hotel is also noted for its family-friendly atmosphere, offering big rooms that comfortably accommodate families and various activities for all ages. The staff's efforts, particularly from individuals like Jaime and Francisco, contribute significantly to a positive family experience.
Finally, the hotel’s location is ideal for those interested in San Juan's nightlife with easy access to a variety of restaurants, bars and cultural activities. The rooftop bar adds to the lively atmosphere, although some guests mention bars close early.
Overall, the AC Hotel by Marriott San Juan Condado provides a pleasant stay with its strategic location, cleanliness, friendly staff and attractive amenities such as the rooftop pool and proximity to the beach. Some areas for improvement include the breakfast variety, dinner quality and reception processes.
Categories
Casino
Accessible
Luxury
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Summary of reviews
The Holiday Inn Mayaguez & Tropical Casino by IHG, is widely praised for its strategic and central location, making it highly accessible and convenient for guests. Its proximity to major amenities such as restaurants, pharmacies, shopping malls and the Mayagüez Medical Center adds to its appeal. The hotel serves as an excellent base for exploring the west coast's attractions, including beaches and La Parguera’s bio-luminescent bay.
Guests commend the hotel's security features, including parking availability and elevator access requiring room keys. The hotel's cleanliness and the welcoming nature of the staff receive consistent praise, contributing to a comfortable and safe environment. On-site amenities like the casino and pool also add to guests' enjoyment, making it a favored choice for many repeat visitors.
The breakfast offerings receive favorable remarks for quality, taste and the staff's adherence to food safety rules. While there are some areas for improvement regarding variety and price, the general sentiment remains positive. Similarly, the hotel's dinner options garner appreciation for the delicious and well-presented food, albeit with intermittent criticisms about pricing and menu limitations.
Reviewers consistently highlight the rooms' comfort, cleanliness and spaciousness, often noting the modern amenities and pleasant views. The bathrooms are also complimented for their hygiene and adequate space. Occasional minor issues are swiftly addressed by the attentive staff, maintaining a strong overall impression.
Cleanliness is a standout aspect with guests frequently mentioning the spotless conditions of both rooms and common areas. The hotel's adherence to stringent cleaning protocols, including those for COVID-19, is particularly appreciated.
The staff's friendliness and attentiveness significantly enhance the guest experience with numerous reviewers commending specific staff members for their exceptional service. This personalized attention contributes to the hotel's welcoming atmosphere.
Free wifi is available, though some guests experience occasional connectivity issues. The pool area is another highlight, appreciated for its cleanliness, relaxing ambiance and suitability for both children and adults. Some suggestions include extending pool hours and adding poolside services.
Parking is generally seen as convenient despite occasional overcrowding due to the casino. The provision of free parking is a positive feature, though security enhancements are suggested.
Families find the hotel particularly accommodating with family-friendly amenities and excellent staff contributing to positive experiences. The pool and comfortable beds are especially noted, making the hotel a preferred option for family getaways.
Overall, the Holiday Inn Mayaguez & Tropical Casino excels in providing a comfortable, clean and enjoyable stay with outstanding service. Its strategic location, combined with excellent amenities and friendly staff, make it highly recommended for travelers.
Guests commend the hotel's security features, including parking availability and elevator access requiring room keys. The hotel's cleanliness and the welcoming nature of the staff receive consistent praise, contributing to a comfortable and safe environment. On-site amenities like the casino and pool also add to guests' enjoyment, making it a favored choice for many repeat visitors.
The breakfast offerings receive favorable remarks for quality, taste and the staff's adherence to food safety rules. While there are some areas for improvement regarding variety and price, the general sentiment remains positive. Similarly, the hotel's dinner options garner appreciation for the delicious and well-presented food, albeit with intermittent criticisms about pricing and menu limitations.
Reviewers consistently highlight the rooms' comfort, cleanliness and spaciousness, often noting the modern amenities and pleasant views. The bathrooms are also complimented for their hygiene and adequate space. Occasional minor issues are swiftly addressed by the attentive staff, maintaining a strong overall impression.
Cleanliness is a standout aspect with guests frequently mentioning the spotless conditions of both rooms and common areas. The hotel's adherence to stringent cleaning protocols, including those for COVID-19, is particularly appreciated.
The staff's friendliness and attentiveness significantly enhance the guest experience with numerous reviewers commending specific staff members for their exceptional service. This personalized attention contributes to the hotel's welcoming atmosphere.
Free wifi is available, though some guests experience occasional connectivity issues. The pool area is another highlight, appreciated for its cleanliness, relaxing ambiance and suitability for both children and adults. Some suggestions include extending pool hours and adding poolside services.
Parking is generally seen as convenient despite occasional overcrowding due to the casino. The provision of free parking is a positive feature, though security enhancements are suggested.
Families find the hotel particularly accommodating with family-friendly amenities and excellent staff contributing to positive experiences. The pool and comfortable beds are especially noted, making the hotel a preferred option for family getaways.
Overall, the Holiday Inn Mayaguez & Tropical Casino excels in providing a comfortable, clean and enjoyable stay with outstanding service. Its strategic location, combined with excellent amenities and friendly staff, make it highly recommended for travelers.
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Accessible
Casino
Family
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Summary of reviews
Holiday Inn Ponce & El Tropical Casino by IHG presents a compelling destination in Ponce, accentuated by its idyllic location near the Caribbean Sea, providing breathtaking views and easy access to local attractions and amenities. Guests consistently acknowledge the tranquil surroundings alongside the convenience of nearby shops and restaurants, making it an excellent base for exploring Ponce. The hotel's staff is frequently applauded for their friendliness, helpfulness, and dedication to providing excellent service, which greatly enhances the overall guest experience.
Breakfast offerings receive high praise, with guests appreciating the quality and variety available through the buffet. The attentive breakfast staff and welcoming ambiance further heighten satisfaction, despite occasional concerns over menu repetitiveness and cost. While the dinner experience yields mixed reviews, improvements in menu offerings and restaurant ambiance could enhance the evening highlight.
Rooms are notably recognized for their cleanliness and comfort, featuring plush beds and pillows that contribute to a restful stay. Guests appreciate the recent renovations, including new furniture, and efficient service from staff, ensuring a smooth and pleasant accommodation experience. The pool area, when available, provides a delightful space with beautiful views, though ongoing renovations intermittently affect its accessibility.
Maintaining high standards of cleanliness throughout the hotel, including common areas like the pool, reinforces the serene atmosphere valued by visitors. The staff contributes positively with their professionalism, welcoming guests to a clean and comfortable environment. Unique to the hotel, the casino offers an attractive leisure option, complete with nightly music and a vibrant atmosphere. It serves as a significant entertainment feature amidst limited nearby activities.
Overall, the Holiday Inn Ponce & El Tropical Casino by IHG stands out as a reliable choice for visitors seeking comfort, excellent service, and an inviting base to explore the charm of Ponce.
Breakfast offerings receive high praise, with guests appreciating the quality and variety available through the buffet. The attentive breakfast staff and welcoming ambiance further heighten satisfaction, despite occasional concerns over menu repetitiveness and cost. While the dinner experience yields mixed reviews, improvements in menu offerings and restaurant ambiance could enhance the evening highlight.
Rooms are notably recognized for their cleanliness and comfort, featuring plush beds and pillows that contribute to a restful stay. Guests appreciate the recent renovations, including new furniture, and efficient service from staff, ensuring a smooth and pleasant accommodation experience. The pool area, when available, provides a delightful space with beautiful views, though ongoing renovations intermittently affect its accessibility.
Maintaining high standards of cleanliness throughout the hotel, including common areas like the pool, reinforces the serene atmosphere valued by visitors. The staff contributes positively with their professionalism, welcoming guests to a clean and comfortable environment. Unique to the hotel, the casino offers an attractive leisure option, complete with nightly music and a vibrant atmosphere. It serves as a significant entertainment feature amidst limited nearby activities.
Overall, the Holiday Inn Ponce & El Tropical Casino by IHG stands out as a reliable choice for visitors seeking comfort, excellent service, and an inviting base to explore the charm of Ponce.
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Casino
Accessible
Pool
Children's Pool
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Info
Set right in front of the crystal blue sea, La Concha Renaissance San Juan Resort is the ideal place to enjoy the most relaxing and unforgettable beach vacation in Puerto Rico. It features an outdoor pool with an infinity edge right in front of the beach and surrounded by palm trees, wonderful culinary delights, as well as a wellness program that will help you feel connected with your surroundings and yourself.
Summary of reviews
La Concha Resort, Puerto Rico, Autograph Collection impresses guests with its excellent location, easy walking distance to sites and beautiful panoramic views of the beach and ocean from the suites. The hotel offers a variety of dining options with some guests raving about the breakfast buffet, delicious food and outstanding customer service. The resort has a beautiful and clean property with spacious rooms, comfortable beds and attentive staff. Guests also enjoy the pool options with 24/7 access and the excellent beach location with direct access to the beach. The nightlife and casino scene are popular with younger guests, while the romantic ocean tower rooms make for a luxurious stay. Although some guests have encountered issues with cleanliness, maintenance and noise levels, general reviews recommend considering La Concha Resort, Puerto Rico, Autograph Collection for a relaxing, fun-filled and unforgettable experience.
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Casino
Accessible
Luxury
$
Info
Summary of reviews
Accommodations: The rooms at The Royal Sonesta San Juan are incredibly spacious and comfortable. Guests were impressed by the stylish and elegant décor with many describing the rooms as "luxurious" and "opulent". The amenities provided were also top-notch, including high-quality bedding, plush towels and modern technology such as flat-screen TVs and free Wi-Fi. Overall, guests were extremely satisfied with the quality of the accommodations.
Food and Beverage: The food and beverage offerings at The Royal Sonesta San Juan were consistently praised by guests. The on-site restaurant received high marks for its delicious cuisine with many compliments directed towards the fresh seafood and fantastic cocktails. The breakfast buffet was also a highlight with guests enjoying the wide variety of options available. The quality of the food and beverage offerings was consistently described as excellent.
Location: The Royal Sonesta San Juan is situated in a prime location with easy access to both the airport and many popular attractions. Guests appreciated the convenience of being able to explore the local area, which includes numerous restaurants, shops and cultural landmarks. Additionally, the hotel is located right on the beach, allowing for plenty of fun in the sun. Overall, guests found the location to be ideal for both leisure and business travelers.
Service: The service at The Royal Sonesta San Juan was widely praised by guests, who described the staff as friendly, helpful and efficient. Many guests noted that the staff went above and beyond to ensure that their stay was as comfortable and enjoyable as possible. The level of service was consistently described as exceptional with guests feeling valued and appreciated throughout their stay.
Activities: The Royal Sonesta San Juan offers a wide range of activities and amenities for guests to enjoy. From the expansive swimming pool to the on-site spa, there is something for everyone at this luxurious resort. Guests praised the variety of activities on offer with many enjoying the opportunity to relax and unwind in beautiful surroundings. Overall, guests were impressed by the range of options available for both leisure and business travelers.
Food and Beverage: The food and beverage offerings at The Royal Sonesta San Juan were consistently praised by guests. The on-site restaurant received high marks for its delicious cuisine with many compliments directed towards the fresh seafood and fantastic cocktails. The breakfast buffet was also a highlight with guests enjoying the wide variety of options available. The quality of the food and beverage offerings was consistently described as excellent.
Location: The Royal Sonesta San Juan is situated in a prime location with easy access to both the airport and many popular attractions. Guests appreciated the convenience of being able to explore the local area, which includes numerous restaurants, shops and cultural landmarks. Additionally, the hotel is located right on the beach, allowing for plenty of fun in the sun. Overall, guests found the location to be ideal for both leisure and business travelers.
Service: The service at The Royal Sonesta San Juan was widely praised by guests, who described the staff as friendly, helpful and efficient. Many guests noted that the staff went above and beyond to ensure that their stay was as comfortable and enjoyable as possible. The level of service was consistently described as exceptional with guests feeling valued and appreciated throughout their stay.
Activities: The Royal Sonesta San Juan offers a wide range of activities and amenities for guests to enjoy. From the expansive swimming pool to the on-site spa, there is something for everyone at this luxurious resort. Guests praised the variety of activities on offer with many enjoying the opportunity to relax and unwind in beautiful surroundings. Overall, guests were impressed by the range of options available for both leisure and business travelers.
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The Fairmont El San Juan Hotel is a luxurious and stunning property located right on the beach. The lobby is lively and the rooms are spotlessly clean, making it a perfect choice for couples looking for a romantic escape. The bar and casino are stunning and the hotel's mature and opulent plantings make it a lovely resort for those who appreciate nature. Despite being an older hotel, it's still in great shape and decorated exceptionally well. Overall, it's a truly beautiful upscale hotel that guests won't want to leave.
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The San Juan Marriott Resort and Stellaris Casino provides an ideal location for guests seeking a relaxing and fun-filled vacation. The resort boasts a fantastic pool, along with a casino where guests receive $30 in casino money, which most found to be enjoyable and lucky. The Noodle house located in the casino stood out for its excellent food. Guests appreciated the oceanfront view from their room, overlooking the casino and praised the friendly staff, from check-in to cleaning and Zumba instructors. Despite one negative comment about the casino staff, the San Juan Marriott Resort and Stellaris Casino is an excellent vacation spot with the added convenience of having a casino on-site.
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The Courtyard by Marriott Isla Verde Beach Resort is the ultimate family vacation spot in San Juan. With easy access to main highways, exploring the city is a breeze. Families with children will love the resort's family-friendly atmosphere and plethora of activities for the little ones. Room service is a big hit with the grandkids and large groups have plenty of room to gather together. We met many kind and friendly guests during our stay and thoroughly enjoyed everything the resort had to offer. We can't wait to come back with our family in tow!
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Summary of reviews
Four Points by Sheraton Caguas Real is a fantastic choice for travelers looking for a comfortable and clean place to stay in Caguas. The hotel boasts of an excellent location that combines the serenity of the countryside with the conveniences of a metropolitan area. Reviewers repeatedly praise the staff for their kindness, professionalism and helpfulness. The facilities are kept in excellent condition and the rooms are spacious, clean and decorated tastefully. The pool area, which is described as family-friendly, is also highly commended by guests. Some guests have criticized the price of the hotel, but overall, the hotel provides an excellent experience for those who don't mind paying a premium.
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Summary of reviews
The Sheraton Puerto Rico Resort & Casino is a top-notch hotel with an excellent location that provides easy accessibility to all attractions in San Juan. The staff is friendly and accommodating, providing exceptional service with Hennessy, the receptionist, particularly standing out. The breakfast options are diverse and delicious with the Egg Benedikt being recommended by many guests. The hotel is also praised for its cleanliness and beautiful decor. The pool area is amazing with guests noting the cleanliness and great service they received there. The casino is a must-visit with people describing it as fabulous and full of activity. Guests also appreciated the hotel's shuttle service to Old San Juan. The hotel's beds are incredibly comfortable with guests praising their comfort levels. While some guests had issues with the lack of dining options and activities for guests, the hotel's location, facilities and services make it a great place to stay.
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Summary of reviews
Hotel Rumbao, a Tribute Portfolio Hotel, stands out for its exceptional location in the heart of Old San Juan, which offers guests unrivaled access to historic sites, shopping and dining options. Its proximity to the cruise terminal further simplifies pre- and post-cruise arrangements while the scenic views of the harbor add to the visual appeal. Guests consistently commend the friendly and helpful staff for creating a welcoming atmosphere, contributing significantly to the overall positive experience.
Breakfast at the hotel garners mixed feedback. While many guests appreciate the varied and delicious offerings, including the high-quality breakfast buffet, some find the cost prohibitive and the selection limited, especially for those with specific dietary needs. Despite these drawbacks, the breakfast remains a highlight for many travelers.
Onsite dining experiences are also mixed, receiving praise for well-prepared and tasty food and courteous staff. However, the restaurant's limited hours and inconsistency in service availability can be a setback for those needing more flexible dining options.
Accommodation at Hotel Rumbao features spacious, modern rooms that are generally clean and comfortable. However, some guests have highlighted inconsistencies such as outdated furniture, poor lighting and occasional non-functional amenities. While most reviews are positive about the cleanliness, ongoing renovations have led to some issues like dusty conditions and housekeeping lapses.
The hotel staff is frequently praised for their friendly, helpful and accommodating nature, enhancing many guests' experiences despite occasional reports of inattentive service from a minority of employees.
WiFi service at the hotel receives mixed reviews with guests noting strong coverage in areas where it is available but pointing out issues with slow and inconsistent connectivity. Improvements in coverage and reliability are needed to meet modern expectations better.
The gym at the hotel, though small, is well-equipped and well-maintained, meeting most guests' fitness needs despite some minor issues like the absence of towels and cups.
The rooftop pool offers stunning views and a pleasant ambiance, though it suffers from being small, sometimes overcrowded and needing better maintenance. Cleanliness and renovation improvements could further enhance this facility.
Parking options are affordable and nearby, but not adjacent to the hotel, requiring a short walk that can be inconvenient. While valet parking is available and appreciated, it can be pricey and its availability inconsistent.
Family-friendliness at the hotel is somewhat mixed. While the staff's friendliness and the hotel's location add to the appeal for families, the facilities and amenities specific to family needs are not always adequate and more attention to family-friendly offerings could improve the experience.
For nightlife, Hotel Rumbao’s location is ideal, placing guests near vibrant entertainment spots and popular venues, appealing to those seeking an active nightlife experience in San Juan.
In summary, Hotel Rumbao offers a highly favorable location, friendly staff and comfortable accommodations with some areas, particularly breakfast costs, room updates, WiFi and pool maintenance needing attention to meet all guests' expectations fully.
Breakfast at the hotel garners mixed feedback. While many guests appreciate the varied and delicious offerings, including the high-quality breakfast buffet, some find the cost prohibitive and the selection limited, especially for those with specific dietary needs. Despite these drawbacks, the breakfast remains a highlight for many travelers.
Onsite dining experiences are also mixed, receiving praise for well-prepared and tasty food and courteous staff. However, the restaurant's limited hours and inconsistency in service availability can be a setback for those needing more flexible dining options.
Accommodation at Hotel Rumbao features spacious, modern rooms that are generally clean and comfortable. However, some guests have highlighted inconsistencies such as outdated furniture, poor lighting and occasional non-functional amenities. While most reviews are positive about the cleanliness, ongoing renovations have led to some issues like dusty conditions and housekeeping lapses.
The hotel staff is frequently praised for their friendly, helpful and accommodating nature, enhancing many guests' experiences despite occasional reports of inattentive service from a minority of employees.
WiFi service at the hotel receives mixed reviews with guests noting strong coverage in areas where it is available but pointing out issues with slow and inconsistent connectivity. Improvements in coverage and reliability are needed to meet modern expectations better.
The gym at the hotel, though small, is well-equipped and well-maintained, meeting most guests' fitness needs despite some minor issues like the absence of towels and cups.
The rooftop pool offers stunning views and a pleasant ambiance, though it suffers from being small, sometimes overcrowded and needing better maintenance. Cleanliness and renovation improvements could further enhance this facility.
Parking options are affordable and nearby, but not adjacent to the hotel, requiring a short walk that can be inconvenient. While valet parking is available and appreciated, it can be pricey and its availability inconsistent.
Family-friendliness at the hotel is somewhat mixed. While the staff's friendliness and the hotel's location add to the appeal for families, the facilities and amenities specific to family needs are not always adequate and more attention to family-friendly offerings could improve the experience.
For nightlife, Hotel Rumbao’s location is ideal, placing guests near vibrant entertainment spots and popular venues, appealing to those seeking an active nightlife experience in San Juan.
In summary, Hotel Rumbao offers a highly favorable location, friendly staff and comfortable accommodations with some areas, particularly breakfast costs, room updates, WiFi and pool maintenance needing attention to meet all guests' expectations fully.
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