Hotel Las Águilas Tenerife Affiliated by Meliá, boasts a prime location perched atop a hill in Puerto de la Cruz, offering breathtaking panoramic views of the ocean, mountains and the charming town below. Its strategic location makes it an ideal hub for exploring both the northern and southern parts of Tenerife with easy access to main highways and local attractions such as Loro Parque and Teide National Park. Guests greatly appreciate the tranquility, stunning scenery and serene ambiance facilitated by this setting. While the hilltop location requires the use of a car, the hotel compensates with ample parking and a convenient shuttle service to the city center.
The breakfast offerings at the hotel receive high praise for their abundance, variety and quality. Guests enjoy a wide selection of hot and cold dishes, fresh fruit, pastries and even champagne, all complemented by the attentive and friendly staff. The breakfast experience is further enhanced by the beautiful views from the dining area and the pleasant atmosphere.
Dinner reviews are more mixed; while many guests commend the variety and taste of many dishes, including sushi and seafood, there are mentions of repetitiveness and occasionally lukewarm food. The Italian restaurant within the hotel receives special commendation. Overall, dinner provides a satisfactory experience, though there is room for improvement in variety and food temperature.
The spaciousness and comfort of the rooms are major highlights with large suites offering separate living areas and balconies with stunning views. Guests appreciate the cleanliness and upkeep, though there is a desire for more modern furnishings and décor. The hotel’s commitment to cleanliness extends across all areas with the pool and garden areas well-maintained and praised for their beauty.
Staff service stands out as a defining feature, frequently described as attentive, friendly and professional. Guests highly value the exceptional customer service and the way staff members go out of their way to accommodate special requests and ensure a pleasant stay.
The pool facilities are a major attraction with clean, large pools set in beautifully landscaped areas offering spectacular views. There are separate zones for children and adults, contributing to a relaxing experience for all. However, some guests note that the pool temperature can be quite cold.
Family-friendly amenities are abundant, making the hotel a great option for those traveling with children. The hotel provides spacious family rooms, a mini club, children's shows and a variety of activities that keep both children and adults entertained. The animation team is praised for ensuring there’s never a dull moment.
Wi-Fi connectivity appears to be a bit inconsistent with many guests reporting issues with stability and signal strength, especially in the rooms. Improvements in this area would enhance the guest experience significantly.
Lastly, the tennis facilities are appreciated by those looking for active recreation, although there is some feedback about the condition of the equipment and courts. Despite these minor issues, the overall range of activities, including tennis and other sports options, adds positively to the guest experience.
In summary, Hotel Las Águilas Tenerife Affiliated by Meliá, is lauded for its breathtaking location, excellent breakfast, spacious rooms, cleanliness, outstanding staff and family-friendly amenities. Some areas, such as dinner variety, Wi-Fi connectivity and room decor, have room for improvement. Overall, it offers a comfortable and enjoyable stay for various types of travelers.
Parque Vacacional Eden is a charming hotel located up a steep hill overlooking Puerto de la Cruz, offering a peaceful and tranquil atmosphere with beautiful gardens. The breakfast is well-prepared and organized with a wide variety of fresh and delicious options, impressing guests with its quality and variety. The dinner receives mixed reviews, but most guests express positive feedback, appreciating the kindness and professionalism of the waiters and chefs. The hotel boasts spacious and comfortable rooms with some guests highlighting the nice balconies and well-equipped kitchens. The staff is described as very friendly, helpful and accommodating, always addressing guest requests with speed and efficiency. The hotel's swimming pools, Padel courts, sauna, massages and tennis court are well-maintained and clean, providing a range of facilities for active vacationers. Families with kids will also appreciate the beautiful garden area and dedicated children's playground. While some guests experienced minor issues such as intermittent wifi connectivity or uncomfortable beds, the majority of reviews mention high levels of cleanliness and a welcoming environment provided by the staff. Overall, Parque Vacacional Eden appears to be a lovely hotel with a focus on cleanliness and a tranquil atmosphere that is largely appreciated by its guests.
Hotel Marte is highly praised for its prime location, centrally situated in Puerto de la Cruz, making it convenient for exploring the city on foot. Its proximity to popular attractions, bus stations, restaurants and beaches is frequently highlighted by guests. The neighborhood is both vibrant and practical, offering nearby supermarkets and quiet streets for a tranquil stay.
The breakfast at Hotel Marte receives commendation for its variety, quality and service. Guests appreciate the extensive buffet selections and the freshness of the food. Attentive service, particularly from a friendly waitress named Beatriz, enhances the breakfast experience despite occasional minor issues such as slow refills and a small dining area that can become crowded.
Dinner at the hotel offers a mixed experience. For a reasonable price, the buffet-style dinner provides convenience and fresh, tasty options. However, the quality and variety could be improved, especially for vegetarians. Despite these drawbacks, the dining room's cleanliness and the staff's kindness contribute positively to the overall experience.
Cleanliness at Hotel Marte is a strong point with guests frequently noting the well-maintained rooms and common areas, such as the pool. Daily room cleaning and replacement of linens and towels are appreciated, although some guests mentioned outdated rooms that need renovation and better maintenance.
The staff is a significant highlight, consistently described as friendly, helpful and professional. Members like Belén, Beatriz, Luis and Miguel receive special mentions for their exceptional service, creating a welcoming and pleasant atmosphere throughout the hotel.
While the Wi-Fi is generally reliable in common areas and suitable for basic tasks, it can be inconsistent in the rooms with some guests experiencing weak signals and disconnections. Enhancing the Wi-Fi coverage and stability in all rooms could improve this aspect.
The gym facility, although clean, features outdated and sometimes broken equipment. Better signage and updates to the equipment would improve the guest experience. Similarly, the rooftop pool, praised for its views and cleanliness, could benefit from more comfortable chairs and extended hours, as it currently closes at 6 pm.
Hotel Marte's proximity to clean, accessible beaches is a boon for beach lovers with numerous beaches just a short walk away. However, parking can be challenging, especially during busy times. While free and affordable parking options are available nearby, the lack of a dedicated hotel parking area may require guests to plan ahead.
Families will find Hotel Marte to be accommodating with attentive and friendly service, particularly from staff members who go above and beyond to ensure a pleasant stay. This family-oriented approach, combined with its convenient location, cleanliness and welcoming staff, makes Hotel Marte a favorable choice for visitors to Puerto de la Cruz.
Hotel Marquesa, nestled in the heart of Puerto de la Cruz, offers a delightful blend of central convenience and tranquil charm. Its enviable location places guests within easy access to the vibrant city center, historic district, scenic beachfront and a variety of shops and restaurants, creating an ideal base for exploring the northern part of the island. The hotel's beautiful architecture and inviting atmosphere further enhance the appeal of its prime position.
Guests generally have high praise for the breakfast offerings, highlighting the ample, varied selection of fresh and tasty buffet options that cater to both continental and local palates. Despite some criticisms regarding repetition and quality of specific items, many guests find the breakfast experience satisfying. Dinner at the hotel's buffet restaurant also receives mixed feedback. While appreciated for its taste, reasonable pricing and the enjoyable live music that enhances the evening ambiance, there are consistent remarks about the dishes often being served cold and the need for greater variety and improved service.
The rooms at Hotel Marquesa are noted for their spaciousness, comfort and cleanliness with many guests enjoying stunning views of the sea, port or old town. However, the hotel does show signs of aging with some guests pointing out dated furnishings and occasional maintenance issues such as non-functional air conditioning and noise disturbances. Despite these drawbacks, the central location and overall value for money are frequently mentioned as significant positives.
Cleanliness throughout the hotel is generally commendable with many guests highlighting the efforts of the meticulous cleaning staff. Public areas such as the lobby are well-maintained, contributing to a positive first impression. Nonetheless, some guests have flagged areas in need of more thorough cleaning and updates to older facilities.
The staff at Hotel Marquesa consistently receive high marks for their professional, friendly and helpful demeanor. From the reception desk to the housekeeping and restaurant teams, the staff's dedication significantly enhances the guest experience, making visitors feel genuinely welcomed and well cared for during their stay.
The rooftop pool is a standout feature, offering stunning panoramic views and a pleasant atmosphere for relaxation. While appreciated for its scenic charm, some guests note that the pool area could benefit from more frequent maintenance and updating.
Beachgoers will appreciate the hotel's proximity to the beachfront, described as within walking distance and very convenient. The location is also favorable for nightlife enthusiasts with easy access to vibrant restaurants, cafes, bars and live music performances, making it an ideal spot for immersing in local culture.
Despite some variability in the comfort of the beds with mixed reviews on mattress firmness, many guests find the beds supportive and conducive to a restful sleep. The three-star establishment manages to deliver good value for money, making it an attractive option for those seeking moderate accommodations without compromising on essential comforts.
In summary, Hotel Marquesa stands out for its exceptional location, friendly staff and overall value, offering a mostly positive experience with room for improvement in certain areas to refine the guest experience further.
Hotel Vallemar is a great choice for guests who are looking for a centrally located hotel in Puerto de la Cruz. The hotel offers both underground and nearby free car park options for guests with a self-drive car, which is commendable for a hotel in this area. Although the hotel's own parking facilities are limited, the price for parking is reasonable. Some guests mentioned that the garage entry is difficult or the spaces are small, but it's suggested to ask for directions from the reception on arrival. While finding the hotel's underground parking can be complicated, the hotel's central location may benefit guests who don't need to travel by car. Overall, Hotel Vallemar is a great choice for guests who are looking for a comfortable stay in Puerto de la Cruz.
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