Peppers Beacon

Queenstown -45.03483400, 168.65289300 , 34 Lake Esplanade (Show on Map)
7.7
Good


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Summary of reviewsPeppers Beacon in Queenstown largely enjoys favorable reviews, drawing acclaim primarily for its exceptional location, stunning lake and mountain views and convenient access to the town's bustling CBD. Visitors are particularly pleased with its lakefront position, affording beautiful vistas of Lake Wakatipu and the Remarkables, along with the proximity to shopping, dining and main attractions, which allows effortless exploration on foot.

Guests frequently highlight the picturesque surroundings and quiet ambiance despite the hotel's central location. Many appreciate the comfortable and spacious rooms with some pointing out modern touches and well-thought-out designs in larger accommodations, making it an ideal choice for families and groups.

Staff at Peppers Beacon receive consistent praise for their friendliness, professionalism and helpful nature. Specific team members are often commended for going above and beyond to ensure a pleasant stay, adding to the overall positive atmosphere and guest satisfaction. The cleanliness of the hotel also garners mixed but generally positive reviews with many finding the rooms and common areas neat and well-maintained.

Peppers Beacon's breakfast offerings are celebrated for their quality and taste, though there are occasional criticisms regarding cost, variety and dining ambiance. The absence of an on-site restaurant for dinner is noted, although the spacious setting for family meals and gatherings is appreciated. Comfortable beds add to the overall appeal, though opinions vary on their firmness.

Parking at the hotel is secure and convenient, though not free with some guests finding the cost high. Mixed reviews also extend to the WiFi service with issues of stability and coverage being frequently mentioned.

While Peppers Beacon is seen as a solid four-star establishment with some luxurious touches, there are areas where improvement is needed. This includes updates to dated rooms, better housekeeping consistency and enhancements to overall service quality to fully justify its pricing and star rating.

In summary, Peppers Beacon stands out for its unbeatable location, excellent views and accommodating staff, making it a popular choice for travelers seeking both convenience and natural beauty. With some enhancements, it has the potential to elevate its guest experience significantly.
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Aparthotel near Nightlife Spots
Located on Lake Esplanade, Peppers Beacon offers a location close to the town center, providing access to Queenstown's nightlife. Its position allows for easy enjoyment of the evening scene.

Aparthotel with Free Wi-Fi
Peppers Beacon offers free Wi-Fi. The hotel provides enhanced digital experience for guests.

Aparthotel with Parking
This aparthotel lists parking as an amenity.

Luxury Aparthotel

Aparthotel near Ski Resorts

Aparthotel for Honeymoon

Romantic Aparthotel

Accessible Aparthotel

5-Star Aparthotel

Room Types
Standard King Room This stylish hotel room offers a king size bed or 2 singles., and an en-suite bathroom. The rooms are equipped with a satellite LCD TV and tea and coffee making facilities. The Hotel Room design has the ability to interconnect to an adjoining apartment via an internal door. Please note that the bedding configuration will remain as KING size unless Twin bedding is requested at time of reservation. If you require a change of bedding after arrival at the property a fee of NZ $40 will apply. Please note images are indicative only.

Two-Bedroom Lake View Apartment with Two Bathrooms This apartment features a private balcony with panoramic lake and mountain views. Each bedroom has 1 king bed or 2 single beds. It offers a lounge area with a gas fireplace and a fully equipped kitchen. It also has a dining area and each bedroom has an en suite bathroom. A private laundry is featured. Please note that the bedding configuration will remain as KING in bedroom one and TWIN in bedroom two unless otherwise requested. If you require a change of bedding configuration on the day of arrival or on arrival at the property, a fee of NZ $40 will apply. Please note images are indicative only.

Two-Bedroom Garden View Suite with One Bathroom Two Bedroom Garden Suites, set in the garden courtyard, have one bathroom and a kitchenette and are in an idyllic setting with plenty of room to move. With the bedrooms set at the back of the suite, please note that the bedrooms do not have any windows. Bedding in one room is a fixed queen, but the other bedroom can be configured with a king bed or two single beds. Please note that the bedding configuration will remain as a QUEEN in bedroom one and TWIN in bedroom two, unless otherwise requested. If you require a change in your bedding configuration on the day of arrival or on arrival at the property, a fee of NZ $40 will apply.

Two-Bedroom Lake View Suite with Two Bathrooms Located on the highest floor, with stunning panoramic views from a private balcony, this suite features a kitchenette and a lounge/dining room that overlooks the lake. Each room includes a king bed or two single beds. There are two en-suite bathrooms, one with a bath. Please note this room has stair access only. Please note that the bedding configuration will remain as KING in bedroom one and TWIN in bedroom two unless otherwise requested. If you require a change of bedding configuration on the day of arrival or on arrival at the property, a fee of NZ $40 will apply.

Three-Bedroom Lake View Apartment with Three Bathrooms This apartment boasts views of Lake Wakatipu and The Remarkables from the balcony. You can stay warm with the gas fireplace or cook a meal in the fully equipped, designer kitchen. There are 3 bathrooms with a bath or shower. Laundry facilities are available. Please note that the bedding configuration will remain as KING in bedrooms one and two, and TWIN in bedroom three unless otherwise requested. If you require a change in your bedding configuration on the day of arrival or on arrival at the property, a fee of NZ $40 will apply.

One-Bedroom Apartment with Lake View The fireplace is the standout feature of this apartment. The air-conditioned apartment has 1 bedroom and 1 bathroom with a bath and a shower. Guests can make meals in the kitchen that features a stovetop, a refrigerator, an oven and a microwave. The apartment features a washing machine, a tea and coffee maker, a seating area as well as a balcony with lake views. The unit has 1 bed.

Four-Bedroom Apartment with Lake View This apartment offers a fireplace. It comprises 2 living rooms, 4 separate bedrooms, and 4 bathrooms with a walk-in shower and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher, and kitchenware. The apartment provides a washing machine, a private entrance, a tea and coffee maker, a flat-screen TV with cable channels, and lake views. The unit offers 6 beds. This room is on a split level between the 10th and 11th floors.

Guest Reviews
7.7
Good
Location
Peppers Beacon enjoys a wealth of praise for its outstanding location in Queenstown. The hotel's prime position on the lakefront affords guests stunning views of Lake Wakatipu and the Remarkables. It is exceptionally convenient, offering a short and easy walk to the town center, shopping, restaurants and main attractions, making it unnecessary for those on foot to worry about transportation. The central location provides easy access to Queenstown's vibrant CBD, enhancing the overall convenience and experience for visitors.

Guests frequently noted the proximity to both the lake and town as a significant benefit, enabling them to explore the area effortlessly. The location also offers a quieter ambiance despite being near downtown, which is appreciated by those seeking peaceful stays without sacrificing accessibility.

Reviewers commend the beautiful lake views, which contribute to the hotel's appealing aesthetic. The rooms and facilities are described as spacious, clean and accommodating with some pointing out modern touches and comfort.

In summary, Peppers Beacon stands out primarily for its unbeatable location in Queenstown, making it a favored choice for travelers seeking both convenience and picturesque surroundings.

Breakfast
Peppers Beacon offers a mixed breakfast experience according to guest reviews with many highlighting the quality and taste as very good or even perfect. Guests frequently used positive phrases such as "great breakfast," "perfect breakfast," and "breakfast to die for," noting the delightful start to their day. Others appreciated the option of a complimentary breakfast at a neighboring hotel, mentioning it as a good alternative with a decent selection.

However, some guests were less impressed, pointing out that the breakfast could be quite pricey, especially for families and others felt it was not worth the cost. There were comments about the breakfast room being dull and unappealing with a few guests describing the choice as very limited, outdated and lacking in variety. The availability of breakfast at certain times also seemed inconsistent with some guests being provided with vouchers to use a nearby facility.

Overall, while many found the breakfast to be very good and satisfying, there were notable criticisms regarding cost, variety and the ambiance of the dining area.

Dinner
Peppers Beacon is a fantastic venue for gatherings, as highlighted by guests who have enjoyed family dinners and meals with friends in a spacious setting perfect for intimate groups. The food and service have received praise, offering a delightful dining experience for those staying at the hotel. However, prospective guests should note that the hotel no longer has an on-site restaurant, which some found inconvenient, especially for those nights when they preferred not to venture into town. While the hotel has many positives, there are mentions of the need for upgrades in rooms and kitchen amenities, such as a more comprehensive kitchen setup and modernized furniture. Overall, Peppers Beacon provides a lovely space for shared meals and gatherings, despite some areas needing improvement.

Rooms
Peppers Beacon offers a mix of experiences for guests, primarily highlighted by its stunning views, excellent location and spacious accommodations. Many guests appreciated the superb views of the lake and mountains, as well as the proximity to the town, making it an excellent choice for those looking to explore the area. The rooms are often described as comfortable, warm and spacious with some being large enough to accommodate families comfortably. In particular, the two and three-bedroom apartments stand out for their roominess and well-thought-out designs.

However, there are several areas where the hotel falls short. Many reviews pointed out that parts of the hotel feel dated and could use significant renovations. Issues like broken fittings, old furniture and a lack of air conditioning were common concerns. Cleanliness also varied with some rooms being spotless while others were dusty or had mold in the shower. Additionally, several guests noted that the rooms can get quite hot, especially in the summer and that the natural lighting could be improved in certain areas.

Service-related issues were also brought up frequently. Many guests mentioned that their rooms were not serviced daily and that amenities like towels and toiletries had to be specifically requested. Some rooms lacked basics like a dressing gown, slippers or even proper towel rails.

Despite these drawbacks, Peppers Beacon remains a popular choice, especially for families and groups, due to its large, comfortable spaces and unbeatable views. With a bit of refurbishment and improved service, this property could significantly elevate its guest experience.

Beds
Peppers Beacon receives varied opinions about its beds from guests. Many visitors remarked positively on the comfortable and soft nature of the beds, often describing them as comfy and even cloud-like. Words such as "extremely comfortable" and "super comfortable" reflect the generally favorable view on sleep quality. Some guests found the beds to be of perfect size and comfort, making their stay quite pleasant.

In terms of bedding arrangements, double beds were noted as large and the separation of twin beds convenient for certain needs. A few remarks praised not only the beds but also the overall comfort in the rooms, inclusive of comfortable furniture and clean conditions.

However, there were less favorable comments as well. Certain guests experienced beds that were too soft, too firm or even rock hard. A portion of reviews mentioned issues with twin beds being narrow and uncomfortable and some beds being likened to small couches. Issues regarding cleanliness under the beds, unsupportive pillows and beds that hadn’t been vacuumed also surfaced.

Overall, Peppers Beacon offers a generally comfortable sleep experience, though opinions on bed firmness and room settings vary among guests.

Cleanliness
Peppers Beacon in Queenstown presents a mix of feedback regarding its cleanliness. Guests frequently laud the hotel for its impressive standards—rooms and common areas are often described as very clean, super clean and spotless. The hotel is well-maintained with many finding both the property and the rooms tidy, neat and superb in terms of cleanliness.

However, not all reviews are glowing. Some guests have encountered issues such as dirty carpets, stained furniture and mouldy bathrooms. In certain instances, cleaning was not up to standard with reports of dust, dirt on balconies and rubbish from previous guests being left behind. Maintenance issues such as torn carpets, noisy balconies and malfunctioning elevators also detracted from the experience for some.

While the housekeeping team has received praise for their efforts, there have been repeated complaints about inconsistent cleaning schedules with some rooms not being serviced daily unless specifically requested. Despite these drawbacks, the breathtaking view from the hotel and the clean, well-arranged rooms have left a positive impression on many visitors.

In summary, Peppers Beacon offers a generally clean and comfortable stay, though guests should be mindful of occasional lapses in housekeeping and ongoing maintenance issues. Its proximity to Queenstown’s center and impressive views are significant positives that add to its appeal.

Staff
The reviews for Peppers Beacon consistently highlight the exceptional quality of the hotel's staff. Many guests describe the team as friendly, professional and helpful, consistently going out of their way to ensure a pleasant stay. Specific staff members, such as Pippa, Tory and Lana from the front desk, were frequently praised for their excellent customer service. Receptionists were noted for being accommodating and maintaining a positive and welcoming demeanor, even helping with specific requests like providing extra towels promptly.

Housekeeping received commendations for their thoroughness, while gym attendants were remarked upon for their friendliness. The efficient handling of check-ins and check-outs also stood out. Despite some isolated instances of poor communication and occasional unavailability of staff, most interactions were marked by pleasantness and a high level of support.

Overall, the friendly and accommodating nature of Peppers Beacon's team left a positive impression on many guests, contributing significantly to the enjoyable atmosphere and overall guest satisfaction at the hotel.

Wi-Fi
Peppers Beacon receives mixed reviews regarding its WiFi service. On a positive note, some guests appreciate the fairly good speeds and excellent concierge WiFi, describing the overall connection as fast and great in certain areas. However, a significant number of guests report issues with the stability and reach of the WiFi. Many note that the WiFi doesn’t reach the bedrooms and the signal can be weak or intermittent. Some guests also experience slow connection speeds and find the network connectivity poor. Additionally, there are concerns about the WiFi not being secure. Overall, while there are commendable aspects of the WiFi service at Peppers Beacon, improvements in stability and coverage are necessary to satisfy all guests.

Parking
Peppers Beacon offers various parking options but they come with mixed reviews. Many guests found the on-site parking to be convenient, close and secure with some mentioning its advantage of being private and covered. There's ample parking availability and even mention of it being plentiful and easy to get. However, it's important to note that parking is not free and costs $24 per night, which some guests felt was high and not always clearly communicated.

Parking spaces are available on-site, but they can be congested and occasionally difficult to navigate with comments pointing out that the car park is tight and sometimes full, necessitating parking elsewhere. Additionally, there's no pull-in area for vehicles and the walk from the car park to reception can be tedious. For guests with accessibility needs, it's worth noting that the designated parking for disabled visitors was occasionally blocked off.

In summary, while parking at Peppers Beacon is convenient and secure, the high cost and occasional difficulty finding a spot could be points to consider when planning a stay.

Nightlife
Peppers Beacon enjoys a prime location near the picturesque lake, placing guests right at the heart of Queenstown's vibrant nightlife. Visitors can easily access an array of bars, pubs and restaurants, all within walking distance. The hotel's central position ensures guests can fully immerse themselves in the city's lively evening scene. However, it's worth noting that neighboring parties can linger into the early hours, suggesting that the bustling nightlife is always just footsteps away. Peppers Beacon is ideal for those looking to experience Queenstown's dynamic social atmosphere, making any stay there truly memorable.

4 Star
Peppers Beacon offers a fabulous location and comfortable beds, making it a venue many consider worthy of its four-star ranking. The wonderful staff and amazing cleaning crew ensure a pleasant stay. However, it seems the hotel struggles to meet the high expectations set by its pricing and star rating. Reviews indicate that while the amenities could classify as four-star, the overall service and room quality often fall short, leading some to describe it as more akin to a three-star experience. The lack of extras like dressing gowns, slippers and even basic condiments disappoints guests, especially given the high cost. Breakfast and room prices are seen as overpriced and some guests feel the value for money is not met. Despite its promising aspects, such as an excellent location and comfortable accommodations, Peppers Beacon is perceived by some to need improvement to fully justify its expense.

Luxury
Peppers Beacon offers a mix of experiences with varying opinions on its luxury status. Some guests appreciated elements such as the spa services and champagne in their room, which contributed to a feeling of being pampered. The property's luxurious interior and overall lovely ambiance were highlights for many.

However, there are notable areas for improvement. Complaints about poor soundproofing, rooms being too hot, old and smelly rooms and tired decor suggest that certain aspects do not meet the luxury standards advertised. Some guests felt that the accommodation was hardly private and overall, the place seems in need of a facelift to align with its luxury branding. Despite these issues, it remains a popular choice among those seeking luxury, albeit with room for enhancement.

Romantic
Peppers Beacon offers an exceptionally romantic setting, ideal for couples looking to escape and unwind. Guests often highlight the dreamy and awesome views that create a perfect backdrop for relaxation. The accommodations exude warmth and coziness, making it an inviting retreat. Champagne waiting in the room adds a touch of luxury and celebration, especially for honeymooners. Moreover, its close proximity to town allows couples to explore local attractions without hassle. Overall, Peppers Beacon stands out as a very romantic place for a memorable stay.


No, Peppers Beacon doesn't have any pool.

No, a spa isn't available at Peppers Beacon.

No, Peppers Beacon doesn't allow dogs.

Yes, parking facilities are available at Peppers Beacon.

No, Peppers Beacon doesn't have a gym.

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