The Leverage Business Hotel in Rawang is consistently praised for its advantageous location, making it an ideal choice for both business travelers and overnight visitors. Situated near the Lotus hypermarket, guests find convenience in accessing local dining options and amenities, all within easy walking distance. The hotel’s strategic and quiet setting enhances its appeal, with straightforward navigation and convenient parking available.
Room experiences at the hotel are typically positive, despite some feedback about smaller room sizes. Guests recognize the cleanliness and appealing design of the rooms, noting the comfortable accommodations and necessary facilities for a brief stay. Nonetheless, comments on room facilities suggest a need for attention and occasional renovations to maintain and enhance guest satisfaction.
Cleanliness at the hotel receives mixed reviews, with many guests praising the tidy environment, clean bedsheets, and welcoming aromas. The cleaning staff is commended for their service, yet improvement is noted in areas such as floor stickiness, dust, and bathroom maintenance. Although some issues persist, the overall cleanliness experience remains satisfactory for numerous guests.
The hotel staff earns commendation for their friendly and helpful demeanor, enhancing the guest experience with polite interactions and proficient English. While there are mentions of inconsistent service and minor oversights, guests generally enjoy a cozy and restful stay supported by attentive and welcoming staff.
Overall, The Leverage Business Hotel offers a convenient and pleasant stay, with opportunities for enhancement in room facilities and cleanliness to ensure consistent guest satisfaction.
HOTEL SAHARA SDN BHD offers a strategic and convenient location in the heart of Rawang city, making it a top choice for its accessibility to essential amenities such as markets, restaurants, convenience stores and gas stations. The vibrant surrounding neighborhood provides easy access to a variety of dining options and shopping centers, enhancing the overall attractiveness of the hotel. The proximity to a mosque is an added convenience for guests. Despite minor noise complaints, the location remains a significant highlight for the hotel.
The rooms at HOTEL SAHARA SDN BHD are generally spacious, particularly the family deluxe rooms, which are noted for their comfort and cleanliness. The hotel's favorable location near a wet market is another plus point for many guests. However, there are significant concerns regarding cleanliness and maintenance with multiple reports of dirty bathrooms, malfunctioning amenities and the presence of pests. Improvements are necessary to address these issues and ensure a consistently pleasant experience.
Cleanliness throughout the hotel has garnered mixed reviews. While there are praises for clean toilets and some well-maintained rooms, numerous complaints highlight dirty bedsheets and towels, dusty surfaces and smelly pillows. These issues point to a need for stricter housekeeping protocols to meet acceptable standards.
The hotel staff at HOTEL SAHARA SDN BHD receive high marks for their friendliness, kindness and helpfulness. Guests have particularly appreciated the customer service provided by front desk staff members like Salma and Ravin. These positive interactions significantly enhance the overall guest experience, even though there are occasional mentions of inefficiencies at the reception.
The bedding receives varied feedback. While some guests find the beds comfortable, there are widespread reports of discomfort due to hard pillows and mattresses, presence of bed bugs and stained sheets. Improvements in bed cleanliness and comfort are crucial to elevate the guest experience.
In summary, while HOTEL SAHARA SDN BHD excels in location and staff friendliness, efforts are needed in room maintenance, cleanliness and bedding quality to meet the expectations of all guests consistently.