The red brick property offer stunning views over the River Thames. Business and leisure facilities available on-site.
Summary of reviews
Summarized by AI
The Crowne Plaza Reading is a great choice for both business and leisure travellers due to its excellent location along the river Thames, which provides lovely views and easy access to restaurants, shops and the train station. While the breakfast received mixed reviews, the breakfast room overlooking the river was a highlight. The rooms were clean and comfortable, although some were in need of refurbishment. The hotel staff consistently provided exceptional customer service, although there were occasional negative encounters. The spa facilities were praised extensively, while the gym received mixed reviews. The leisure facilities, including the pool, sauna and steam room, were great for relaxation. Guests appreciated the comfort of the beds, although some wished they were larger or came with extra pillows. Overall, the Crowne Plaza Reading is a great choice for those looking for a comfortable stay in a convenient location.
The Best Western Reading Calcot Hotel offers a well-balanced experience, particularly for travelers who appreciate a strategic location and warm hospitality. Conveniently situated near the M4 motorway and close to Reading, this hotel is a great option for those on road trips or visiting family. The location provides a quiet escape from city bustle, offering ample parking and nearby dining options, including a popular Mexican street food restaurant. The friendly and accommodating staff consistently enhance the stay, contributing to a welcoming atmosphere and resolving issues efficiently, leaving a lasting positive impression.
The breakfast service is another high point, with many guests praising the variety and quality of the Full English breakfast. The staff in the dining area have been commended for their excellent service, ensuring a pleasant start to the day. However, there is room to improve the breakfast experience related to food temperature, catering to dietary needs, and logistical aspects.
Guests find the rooms clean and cozy, with comfortable beds that are often highlighted as a key feature. Despite some reports of outdated decor and maintenance issues like worn carpets and unpleasant odors, the overall comfort of the accommodations is appreciated. The hotel does receive suggestions for improvements in room upkeep and amenities to enhance guest satisfaction.
Cleanliness receives mixed feedback, with many areas well-maintained, although certain parts, like the bathrooms and carpeting, could benefit from more attention. Despite these challenges, the general ambience remains pleasant, complemented by the staff's commitment to exceptional service.
Overall, the Best Western Reading Calcot Hotel is a solid choice for travelers seeking convenience, comfort, and exceptional staff service, although attention to detail in room maintenance and breakfast offerings could further elevate the guest experience.
The Emmbrook Inn Hotel is a hidden gem that offers great value for money and an ideal location for many travelers. Guests rave about the attached pub with a pleasant outdoor seating area and the convenience of car parking right outside the rooms. The breakfast is fantastic with plenty of choices and quality ingredients and the Thai food in the onsite restaurant is phenomenal. While some rooms were basic or a bit old-fashioned, they were all clean and tidy. The standard of cleanliness throughout the accommodation is impressive and the staff is friendly, accommodating and polite. However, some guests had mixed reviews about the beds with some finding them uncomfortable and in need of updating. Overall, The Emmbrook Inn Hotel offers good value for money and a very enjoyable stay.
Categories
Accessible
Free Wi-Fi
4 Star
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