Country Inn & Suites by Radisson, Richmond West at I-64, VA
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Summary of reviewsCountry Inn & Suites by Radisson, Richmond West at I-64, VA, enjoys a prime location praised for its convenience and centrality. It offers easy access to Richmond International Airport, the Richmond International Raceway, Shenandoah National Park and major highways like I-95 and I-64. Proximity to numerous restaurants, stores and gas stations further enhances its attractiveness, making it an excellent base for travelers and event attendees.
The general atmosphere of cleanliness and well-maintained rooms complements the friendly and polite staff, creating a peaceful stay environment. Guests frequently commend the spacious, well-equipped rooms, especially the generous room sizes and separate living areas in suites that contribute to comfort. Despite some occasional maintenance issues and dated furniture, the positive aspects of room cleanliness and comfortable beds generally outweigh the negatives.
The complimentary breakfast receives mixed reviews. While many guests appreciate the variety and quality, including items such as eggs, yogurt and fruit, others find it lacking, especially in terms of replenishment and variety for those with dietary restrictions. Despite this, the convenience of a breakfast offering remains a valued feature.
The hotel also offers a range of amenities, each with its own set of mixed reviews. The indoor pool and jacuzzi are generally appreciated by families, although some guests note issues with cleanliness and maintenance. The fitness center is another appreciated feature, even though it sometimes lacks necessary amenities and better upkeep.
WiFi service is complimentary and while it is generally appreciated, the connection quality can be inconsistent. For business travelers, the location is convenient, although the functionality of the business center can be unreliable at times.
The staff at the hotel generally receives high praise for their friendly and efficient service, particularly at the front desk and housekeeping. There are occasional mentions of less satisfactory interactions, but these seem to be exceptions rather than the rule.
Accessibility is another strong point with features like walk-in showers in accessible rooms, making it convenient for guests with mobility issues.
Overall, the Country Inn & Suites by Radisson, Richmond West at I-64, VA offers a comfortable stay with reasonable rates, a great location and friendly service, making it a reliable choice for many travelers visiting the Richmond area. While there’s room for improvement in some areas, the overall positive experiences of guests highlight the hotel's strengths in providing a satisfactory stay.
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The general atmosphere of cleanliness and well-maintained rooms complements the friendly and polite staff, creating a peaceful stay environment. Guests frequently commend the spacious, well-equipped rooms, especially the generous room sizes and separate living areas in suites that contribute to comfort. Despite some occasional maintenance issues and dated furniture, the positive aspects of room cleanliness and comfortable beds generally outweigh the negatives.
The complimentary breakfast receives mixed reviews. While many guests appreciate the variety and quality, including items such as eggs, yogurt and fruit, others find it lacking, especially in terms of replenishment and variety for those with dietary restrictions. Despite this, the convenience of a breakfast offering remains a valued feature.
The hotel also offers a range of amenities, each with its own set of mixed reviews. The indoor pool and jacuzzi are generally appreciated by families, although some guests note issues with cleanliness and maintenance. The fitness center is another appreciated feature, even though it sometimes lacks necessary amenities and better upkeep.
WiFi service is complimentary and while it is generally appreciated, the connection quality can be inconsistent. For business travelers, the location is convenient, although the functionality of the business center can be unreliable at times.
The staff at the hotel generally receives high praise for their friendly and efficient service, particularly at the front desk and housekeeping. There are occasional mentions of less satisfactory interactions, but these seem to be exceptions rather than the rule.
Accessibility is another strong point with features like walk-in showers in accessible rooms, making it convenient for guests with mobility issues.
Overall, the Country Inn & Suites by Radisson, Richmond West at I-64, VA offers a comfortable stay with reasonable rates, a great location and friendly service, making it a reliable choice for many travelers visiting the Richmond area. While there’s room for improvement in some areas, the overall positive experiences of guests highlight the hotel's strengths in providing a satisfactory stay.
Hotel with EV Charging Stations
This hotel offers EV charging stations for guests. This provides an added convenience for those traveling with electric vehicles.
3-Star Hotel
Features an indoor heated pool, jacuzzi, and gym, with spacious rooms offering flat-screen TVs and free Wi-Fi. It is located close to the University of Richmond.
Hotel with Indoor Pool
This hotel features an indoor heated pool and a jacuzzi. These amenities contribute to a comfortable and enjoyable aquatic experience for guests.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Heated Pool
Guest Reviews
This Country Inn & Suites by Radisson in Richmond West at I-64, VA enjoys a prime location that guests repeatedly praise for its convenience and centrality. Positioned near Richmond International Airport and close to the Richmond International Raceway, the hotel offers easy access for travelers and event attendees alike. Many reviews highlight its proximity to a plethora of restaurants, stores and gas stations, making it a favorable choice for those who appreciate having amenities nearby. Additionally, the hotel is conveniently situated for reaching the Shenandoah National Park and major highways like I-95 and I-64, facilitating smooth travel plans.
Guests often remark on the cleanliness and maintenance of the property, including well-kept rooms and bathrooms, which complement the friendly and polite staff. The quiet environment enhances the appeal, allowing for a peaceful stay despite being close to various conveniences. Some pointed out the slightly outdated furniture and old carpet, yet the balance between price and quality is satisfactory for most visitors.
Overall, the hotel stands out for its great location, reasonable rates and accommodating service, making it a reliable choice for travelers visiting the Richmond area.
Country Inn & Suites by Radisson, Richmond West at I-64, VA, receives mixed feedback regarding its breakfast offerings. While there are a number of guests who praise the breakfast for its variety and quality, highlighting the delicious and well-stocked items including eggs, yogurt, fruit and bagels and describing it as practical with good selection, other reviews tell a different story.
Several guests found the breakfast to range from just okay to disappointing with some experiencing issues such as cold food, poor replenishment and a lack of variety, especially for those with dietary restrictions such as vegans or healthy eaters. Comments on the buffet include instances of food being undercooked or otherwise unappetizing with specific mentions of soggy waffles and powdered eggs swimming in water.
Despite the criticism, there's appreciation for the complimentary breakfast aspect and the convenience it provides. Given the current adjustments due to Covid-19, some guests mentioned that the grab-and-go options were adequate, though limited. However, others were let down by the offerings, pointing out that they did not meet their expectations and suggesting an improvement is necessary, perhaps to better align with the hotel's advertising of its breakfast services.
The rooms at Country Inn & Suites by Radisson, Richmond West at I-64, VA receive generally positive feedback from guests. Many reviewers highlight the cleanliness and comfort of the rooms, noting that they are spacious, well-equipped and often larger than expected. Room sizes, particularly suites, are praised for being generous with plenty of space and separate living areas. Many guests find the rooms clean with fresh towels and amenities and some have mentioned updates and modern furnishings that add to the comfort.
Comfortable beds are frequently mentioned, contributing to a good night's sleep. The overall room setup, including cleanliness and coziness, seems to meet the needs of travelers, whether staying for one night or a few days. Despite some comments about outdated furniture and occasional maintenance issues like broken TVs or air conditioning problems, the positive remarks about room comfort, size and cleanliness often outweigh the negatives.
However, it’s not all perfect; some rooms have had issues such as unpleasant odors, stained carpets and occasionally rooms not being ready upon arrival. A few guests also mentioned specific shortcomings such as a lack of daily cleaning service, small beds and minor cosmetic repairs needed. These critiques suggest there's room for improvement in maintaining and updating the facilities. Nonetheless, the friendly staff and overall room experience leave many guests satisfied with their stay.
The beds at 'Country Inn & Suites by Radisson, Richmond West at I-64, VA' receive mixed reviews. Many guests find the beds to be comfortable, clean and even very comfortable. Several reviews highlight the beds as being clean and comfy with soft hotel sheets and nice bedspreads. The positive experiences extend to descriptions of beds being so comfortable that guests mentioned their stays were delightful due to restful sleep.
However, some guests report less satisfactory experiences, mentioning that some beds were uncomfortable or had issues such as being too hard or having a dented mattress. There are mentions of pillows being uncomfortable and instances of dirty pillowcases. A few reviewers noted that blankets were just sheets and mentioned issues with mattress quality, including ripped mattress protectors.
Overall, while there are many positive remarks about the comfort and cleanliness of the beds, some guests did encounter issues that affected their stay.
The cleanliness of 'Country Inn & Suites by Radisson, Richmond West at I-64, VA' has received mixed feedback from guests. Many reviews highlight the hotel's positive aspects, noting that rooms are clean, bright and well-maintained. Guests frequently mentioned that both the rooms and bathrooms were exceptionally clean and comfortable. The property itself is often described as clean and tidy with a clean and comfortable atmosphere.
However, there are also several criticisms concerning cleanliness. Guests reported unclean areas such as dirty carpets, neglected vents, ceilings and walls, as well as furniture with stains. Common areas, such as the hallways and elevators, were sometimes noted to have unpleasant odors and debris. Issues with the pool's maintenance and cleanliness were also mentioned with some visitors finding it in poor condition.
Overall, while many guests found the hotel to be clean and well-kept, there were enough reports of cleanliness issues to suggest inconsistencies in housekeeping standards.
The staff at 'Country Inn & Suites by Radisson, Richmond West at I-64, VA' has generally received commendable feedback from guests. Many visitors appreciated the pleasant and very friendly demeanor of the staff, describing them as welcoming and helpful. The front desk often stood out with notable mentions of being particularly friendly and efficient, contributing to a smooth check-in experience. Additionally, housekeeping staff also garnered praise for their amiability and professional service.
However, the feedback does contain some criticisms. A few guests mentioned instances of rudeness and unhelpfulness, particularly highlighting some encounters with the front desk and management. Despite these occasional negative remarks, the overall sentiment towards the hotel's staff remains positive, underscoring a generally attentive and friendly service experience.
Guests staying at the Country Inn & Suites by Radisson, Richmond West at I-64, VA have varying experiences with the hotel's WiFi. Some guests appreciated the secure WiFi login and mentioned that there were no problems connecting to the internet with availability throughout the entire hotel. The WiFi was free, which is a positive note for many travelers.
However, several reviews pointed out that the WiFi could be slow or spotty and in some cases, it would drop out altogether. Despite these drawbacks, there were comments indicating that the WiFi quality appeared good at times, although it wasn’t the easiest to connect to.
In summary, while there are mixed reviews on the hotel's WiFi with some guests encountering issues, others found it reliable and appreciated the secure and complimentary access.
The fitness facilities at the Country Inn & Suites by Radisson, Richmond West at I-64, VA, generally received positive feedback. Guests appreciated the availability of an exercise room and described the gym as nice or good. However, some pointed out that the gym area could benefit from additional space and better maintenance, as certain equipment appeared worn or broken. Additionally, the gym lacked some amenities such as a water cooler and hand sanitizer. Despite these minor issues, the presence of a gym on-site was a valued feature for many guests.
The indoor pool and jacuzzi at Country Inn & Suites by Radisson, Richmond West at I-64, VA have garnered a mix of feedback from guests. On the positive side, many guests noted that the pool and hot tub were enjoyable with several highlighting that their kids especially loved the facilities. Descriptions like fantastic indoor pool and wonderful pool indicate that when in good condition, the pool area can be a significant asset to the hotel. The pool and fitness center were also mentioned as a convenience and the hot tub and gym received positive remarks.
However, there are several recurring issues that guests have pointed out. The cleanliness of the pool area appears inconsistent with reports of a very enclosed and dirty pool, instances of concentrated chlorine causing irritation and cloudy or freezing pool water. Some visitors found the pool water cold or the area musty. There were also multiple instances where guests were disappointed to find the pool closed, sometimes unexpectedly or for extended periods.
While the pool’s condition and availability can vary, it is clear that the experiences hinge significantly on maintenance efforts at the time of stay. When operational and clean, the pool seems to be a delightful feature for guests and their families.
The Country Inn & Suites by Radisson, Richmond West at I-64, VA is highly recommended for families seeking enjoyable and comfortable stays. Numerous reviews highlight its suitability for family vacations, noting that it is an excellent spot for families with children. Guests describe the hotel as family-oriented with many families choosing to stay during their visit. Children, in particular, seem to enjoy their stay at the hotel, making it a great choice for a perfect family experience. The hotel's convenience is further emphasized by families who booked multiple rooms and found the overall stay very satisfying. Furthermore, the environment appears to foster a sense of community with friendly spaces available for both families and adults. This makes it a delightful and dependable destination for a memorable family trip.
The Country Inn & Suites by Radisson, Richmond West at I-64, VA offers a compelling stay for those seeking affordable and centrally-located accommodations. Guests frequently noted the cleanliness of the hotel, remarking that the property was very clean or extremely clean, which contributed to a feeling of confidence in the value provided. The hotel is categorized as a three-star establishment and meets expectations for this level, often described as a great hotel or a typical three-star.
Many guests appreciated the friendly, quick and accommodating staff, enhancing the overall experience. The hotel is described as an older property and somewhat plain, but its affordability makes up for the lack of additional services and modern updates.
Breakfast was noted as a good feature in some reviews, though it was also mentioned that it was not consistently provided. Despite the mixed opinions about the amenities, the value for money and the quiet central location left a positive impression on many visitors.
Country Inn & Suites by Radisson, Richmond West at I-64, VA, offers a mix of experiences for business travelers. Positively, guests appreciate the hotel's proximity to various business destinations and several restaurants, making it a convenient choice for those working in the area. The facilities, when operational, are highlighted as great for business travelers and the business center, although not always functional, is mentioned as a helpful feature when available. The staff is described as helpful and motivated in customer service, ensuring that guest needs are generally met. However, there are some concerns about unavailable amenities, like shampoo in rooms and instances of slow front desk service and an unhelpful cleaning lady. Although the lack of operational business services and certain facilities may cause inconvenience, it still remains a decent option for those on business trips, particularly for its location and supportive staff.
The Country Inn & Suites by Radisson, Richmond West at I-64, VA, receives favorable feedback for its accessibility features. Guests appreciate the accessible rooms and the convenience of walk-in showers, which are particularly beneficial for those with mobility issues. The hotel's strategic location is frequently highlighted as accessible and near various stores, providing added convenience. Free parking options also contribute to the overall accessibility. However, some guests noted areas for improvement, such as the lack of decaf coffee at breakfast and limited room-change options. Despite these minor concerns, the accessible amenities and location make it a solid choice for travelers with disabilities.
The Country Inn & Suites by Radisson, Richmond West at I-64, VA features a heated pool that has received mixed reviews from guests. Some visitors appreciated the fact that the pool water was heated, describing it as clean and comfortable. However, others found issues with the temperature, noting that it was often too cold or barely heated, despite being advertised as a heated pool. There were also comments indicating that the pool seemed old. Overall, while there are positive aspects such as cleanliness and the comfort of the pool area, temperature consistency appears to be an area needing improvement.
The indoor pool at the Country Inn & Suites by Radisson, Richmond West at I-64, VA, generally receives positive feedback from guests. Descriptions often highlight the pool as great, warm, heated and comfortable, providing a welcoming experience. It is frequently praised for its cleanliness, including the pool liner, making it an inviting space for relaxation and fun, particularly with the addition of a waterslide.
The pool area also features a hot tub and jacuzzi, adding to the appeal for those seeking a more relaxing environment. Families appreciate the pool as a good option for kids, contributing to an enjoyable stay. Despite some mentioning the pool being out of order or the water being cold occasionally, the positive aspects make the indoor pool a valuable amenity at the hotel.
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Location
Guests often remark on the cleanliness and maintenance of the property, including well-kept rooms and bathrooms, which complement the friendly and polite staff. The quiet environment enhances the appeal, allowing for a peaceful stay despite being close to various conveniences. Some pointed out the slightly outdated furniture and old carpet, yet the balance between price and quality is satisfactory for most visitors.
Overall, the hotel stands out for its great location, reasonable rates and accommodating service, making it a reliable choice for travelers visiting the Richmond area.
Breakfast
Several guests found the breakfast to range from just okay to disappointing with some experiencing issues such as cold food, poor replenishment and a lack of variety, especially for those with dietary restrictions such as vegans or healthy eaters. Comments on the buffet include instances of food being undercooked or otherwise unappetizing with specific mentions of soggy waffles and powdered eggs swimming in water.
Despite the criticism, there's appreciation for the complimentary breakfast aspect and the convenience it provides. Given the current adjustments due to Covid-19, some guests mentioned that the grab-and-go options were adequate, though limited. However, others were let down by the offerings, pointing out that they did not meet their expectations and suggesting an improvement is necessary, perhaps to better align with the hotel's advertising of its breakfast services.
Rooms
Comfortable beds are frequently mentioned, contributing to a good night's sleep. The overall room setup, including cleanliness and coziness, seems to meet the needs of travelers, whether staying for one night or a few days. Despite some comments about outdated furniture and occasional maintenance issues like broken TVs or air conditioning problems, the positive remarks about room comfort, size and cleanliness often outweigh the negatives.
However, it’s not all perfect; some rooms have had issues such as unpleasant odors, stained carpets and occasionally rooms not being ready upon arrival. A few guests also mentioned specific shortcomings such as a lack of daily cleaning service, small beds and minor cosmetic repairs needed. These critiques suggest there's room for improvement in maintaining and updating the facilities. Nonetheless, the friendly staff and overall room experience leave many guests satisfied with their stay.
Beds
However, some guests report less satisfactory experiences, mentioning that some beds were uncomfortable or had issues such as being too hard or having a dented mattress. There are mentions of pillows being uncomfortable and instances of dirty pillowcases. A few reviewers noted that blankets were just sheets and mentioned issues with mattress quality, including ripped mattress protectors.
Overall, while there are many positive remarks about the comfort and cleanliness of the beds, some guests did encounter issues that affected their stay.
Cleanliness
However, there are also several criticisms concerning cleanliness. Guests reported unclean areas such as dirty carpets, neglected vents, ceilings and walls, as well as furniture with stains. Common areas, such as the hallways and elevators, were sometimes noted to have unpleasant odors and debris. Issues with the pool's maintenance and cleanliness were also mentioned with some visitors finding it in poor condition.
Overall, while many guests found the hotel to be clean and well-kept, there were enough reports of cleanliness issues to suggest inconsistencies in housekeeping standards.
Staff
However, the feedback does contain some criticisms. A few guests mentioned instances of rudeness and unhelpfulness, particularly highlighting some encounters with the front desk and management. Despite these occasional negative remarks, the overall sentiment towards the hotel's staff remains positive, underscoring a generally attentive and friendly service experience.
Wi-Fi
However, several reviews pointed out that the WiFi could be slow or spotty and in some cases, it would drop out altogether. Despite these drawbacks, there were comments indicating that the WiFi quality appeared good at times, although it wasn’t the easiest to connect to.
In summary, while there are mixed reviews on the hotel's WiFi with some guests encountering issues, others found it reliable and appreciated the secure and complimentary access.
Gym
Pool
However, there are several recurring issues that guests have pointed out. The cleanliness of the pool area appears inconsistent with reports of a very enclosed and dirty pool, instances of concentrated chlorine causing irritation and cloudy or freezing pool water. Some visitors found the pool water cold or the area musty. There were also multiple instances where guests were disappointed to find the pool closed, sometimes unexpectedly or for extended periods.
While the pool’s condition and availability can vary, it is clear that the experiences hinge significantly on maintenance efforts at the time of stay. When operational and clean, the pool seems to be a delightful feature for guests and their families.
Family
3 Star
Many guests appreciated the friendly, quick and accommodating staff, enhancing the overall experience. The hotel is described as an older property and somewhat plain, but its affordability makes up for the lack of additional services and modern updates.
Breakfast was noted as a good feature in some reviews, though it was also mentioned that it was not consistently provided. Despite the mixed opinions about the amenities, the value for money and the quiet central location left a positive impression on many visitors.
Business
Accessible
Heated Pool
Indoor Pool
The pool area also features a hot tub and jacuzzi, adding to the appeal for those seeking a more relaxing environment. Families appreciate the pool as a good option for kids, contributing to an enjoyable stay. Despite some mentioning the pool being out of order or the water being cold occasionally, the positive aspects make the indoor pool a valuable amenity at the hotel.
Yes, Country Inn & Suites by Radisson, Richmond West at I-64, VA has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Country Inn & Suites by Radisson, Richmond West at I-64, VA.
No, Country Inn & Suites by Radisson, Richmond West at I-64, VA doesn't allow dogs.
No, parking facilities aren't available at Country Inn & Suites by Radisson, Richmond West at I-64, VA.
Yes, Country Inn & Suites by Radisson, Richmond West at I-64, VA has a gym.
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