Holiday Inn Express Richmond - Midtown by IHG

Richmond 37.58372300, -77.49228300 , 2000 Staples Mill Road (Show on Map)
7.9
Good


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Summary of reviewsHoliday Inn Express Richmond - Midtown by IHG, enjoys a strategic location, making it an excellent choice for both business and leisure travelers. Situated conveniently close to downtown Richmond and Short Pump, the hotel offers easy access to essential destinations such as work venues, hospitals and shopping complexes. Its proximity to the West End, VCU and various restaurants further enhances its appeal. The area is noted for great event convenience and easy commuting, bolstered by nearby public transport options. Despite some night-time noise, guests appreciate the clean, quiet accommodations, comprehensive breakfast selection and very close parking, making it a favored spot in Richmond.

The hotel’s breakfast receives high praise for its variety and quality. Guests describe the offerings as excellent and outstanding with numerous hot and cold options ensuring something for everyone. The food is fresh, ample, tasty and filling. The buffet includes a large selection of items and the coffee machine is exceptional. Although minor issues such as occasional delays in food service are noted, the breakfast experience consistently meets and often exceeds guests' expectations, standing out as a highlight of their stay.

Cleanliness is a standout feature at Holiday Inn Express Richmond - Midtown. Guests repeatedly emphasize the spotless condition of rooms and common areas, contributing to a comfortable and modern ambiance. The spacious rooms are clean and inviting, serving as a comfortable retreat. The hotel's overall cleanliness, combined with a clean dining room and a free healthy breakfast each morning, creates a positive impression. Friendly and helpful staff further enhance this experience, maintaining the hotel's neat and tidy appearance despite occasional mentions of worn-out furnishings.

The staff at Holiday Inn Express Richmond - Midtown are consistently praised for their friendliness, kindness and professionalism. The front desk personnel are outstanding and always ready to assist with guests frequently mentioning their politeness and helpfulness. The breakfast service, particularly the exceptional service provided by Tresa, is highlighted for contributing significantly to the positive experiences of visitors. The staff's welcoming demeanor and dedication to making guests feel at home stand out in numerous reviews.

Guests consistently praise the comfort and cleanliness of the beds at the hotel. The high quality of mattresses and bedding contributes to a pleasant and restful sleeping experience with most guests describing the beds as very comfortable. Despite a single mention of variability in individual experiences regarding sleeping arrangements, the overall feedback suggests that the beds provide reliable comfort, enhancing the overall stay.

In summary, Holiday Inn Express Richmond - Midtown by IHG, excels in location, cleanliness, breakfast offerings, staff service and bed comfort, making it a highly recommended choice for travelers seeking a comfortable and convenient stay in Richmond.
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Categories
3-Star Hotel
This hotel offers a convenient location and comfortable accommodations. Guests appreciate the complimentary breakfast and other amenities.

Hotel with Outdoor Pool
The Holiday Inn Express Richmond - Midtown offers an outdoor pool. It is a frequently mentioned option for hotels with pool facilities.

Hotel for Honeymoon

Hotel with Swimming Pool

  Outdoor Pool  


Business Hotel

Accessible Hotel

Hotel with Gym

Room Types
Standard Room Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

Standard King Room The double room provides a safe deposit box, a sofa, as well as a private bathroom boasting a bath or a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit has 2 beds.

Standard Queen Room with Two Queen Beds The double room provides a safe deposit box, a tiled floor, as well as a private bathroom boasting a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Guest Reviews
7.9
Good
Location
Holiday Inn Express Richmond - Midtown by IHG, impresses with its strategic location, making it an excellent choice for both business and leisure travelers. Situated conveniently close to downtown Richmond and Short Pump, guests have praised its proximity to essential destinations, such as work venues, hospitals and shopping complexes. The hotel's location is appealing for those needing easy access to the West End, VCU and various restaurants. While some have noted the night-time noise, many agree that the area is great for events and easy commuting, enhanced by nearby public transport options. With clean and quiet accommodations, a comprehensive breakfast selection and very close parking, it serves practical purposes effectively, making it a favored spot in Richmond.

Breakfast
Holiday Inn Express Richmond - Midtown by IHG, receives high praise for its breakfast offerings. Guests consistently describe it as very good, excellent and even outstanding. The breakfast menu is appreciated for its variety with numerous hot and cold options available, ensuring there's something for everyone. The quality of the food is frequently highlighted as great with selections that are fresh, ample, tasty and filling.

The breakfast setup includes a buffet with a large selection of items and guests appreciate the inclusion of a hot breakfast in the mix. Some reviews point out that while everything is served on disposable items, it doesn't detract from the overall positive experience. Additionally, the coffee machine has been noted as exceptional, adding a nice touch to the morning routine.

While there is some mention of the breakfast not being ready on time and the process of bringing out food being slow, these issues appear to be minor compared to the overwhelming positive feedback. Overall, the breakfast experience at this hotel meets and often exceeds guests' expectations, making it a highlight of their stay.

Beds
Guests consistently praise the beds at the Holiday Inn Express Richmond - Midtown, highlighting their comfort and cleanliness. The beds are often described as comfortable and very comfortable with several reviewers noting the high quality of the mattresses and bedding. The hotel features modern, clean and comfy beds that contribute to a pleasant stay. However, there is a single mention of a need to sleep on the sofa, implying some variability in individual experiences. Overall, the beds at this hotel appear to offer a reliably restful and enjoyable sleeping experience.

Cleanliness
Holiday Inn Express Richmond - Midtown by IHG, consistently impresses guests with its high standards of cleanliness. Reviewers repeatedly emphasize the spotless condition of both rooms and common areas, contributing to an overall clean environment. Guests appreciate the hotel's modern and comfortable ambiance, finding the cleanliness to be a standout feature. The spacious rooms are highlighted as both clean and inviting, providing a comfortable retreat after a day of activities.

Additionally, the hotel's location is noted for its convenience with easy access to nearby stores. Visitors also enjoy a clean dining room and a free healthy breakfast each morning. Friendly and helpful staff further enhance the experience, consistently maintaining the hotel's neat and tidy appearance. Despite the occasional mention of worn-out furnishings, the commitment to cleanliness leaves a lasting positive impression on guests, making it a recommended choice for travelers prioritizing a clean and comfortable stay.

Staff
The Holiday Inn Express Richmond - Midtown stands out for its exceptional staff, as reflected in numerous guest reviews. The team is consistently praised for being friendly, kind and professional. Guests frequently mention the politeness and helpful nature of the staff with special recognition for the front desk personnel who are described as outstanding and always ready to assist. Particularly noteworthy is the breakfast service, where Tresa, the lady serving, has been highlighted as exceptionally nice. Overall, the staff's dedication to making guests feel welcomed and their pleasant demeanor contribute significantly to the positive experiences of visitors.


Yes, Holiday Inn Express Richmond - Midtown by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Holiday Inn Express Richmond - Midtown by IHG.

No, Holiday Inn Express Richmond - Midtown by IHG doesn't allow dogs.

No, parking facilities aren't available at Holiday Inn Express Richmond - Midtown by IHG.

Yes, Holiday Inn Express Richmond - Midtown by IHG has a gym.

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