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Summary of reviewsThe Richmond Marriott, strategically located in downtown Richmond, is highly regarded for its convenience and comfort, appealing to both leisure and business travelers. Its proximity to the Richmond Convention Center and various local attractions makes it incredibly advantageous for guests attending events or wishing to explore the vibrant surroundings. The addition of a Starbucks in the lobby further enhances its accessibility and convenience.
Guest reviews highlight the hotel's exceptional dining experience, particularly for dinner at the onsite restaurant, Fall/Line, which is praised for its superb food and excellent service. Despite mixed opinions about the breakfast offerings, the presence of a Starbucks provides a reliable alternative for those on the go.
The accommodations at Richmond Marriott are described as beautifully maintained and comfortable, with guests appreciating the upscale decor, spacious rooms, and modern amenities. The beds, in particular, are frequently noted for their exceptional comfort, contributing to a restful and tranquil stay. Cleanliness is a standout aspect, consistently emphasized by guests who describe the hotel as immaculate and well-maintained.
The staff at the Richmond Marriott receive widespread acclaim for their friendliness and professionalism. Guests commend the attentive service provided across various roles, with particular mentions of individuals who go above and beyond to enhance the guest experience. This high level of hospitality complements the hotel's clean rooms and prime location, cementing the Richmond Marriott's reputation as a top choice for visitors.
While parking is mentioned as a consideration, the hotel offers a range of options, from convenient valet service to more budget-friendly alternatives in nearby public parking. Guests generally find parking accessible, benefiting from its connection to the convention center.
Overall, the Richmond Marriott stands out for its exceptional location, comfortable accommodations, and dedicated staff, making it a preferred option for those visiting Richmond. Show more
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Business Hotel
As a Marriott hotel, the Richmond Marriott likely offers comprehensive business amenities such as meeting rooms, business center, and high-speed internet access. Its location in Richmond also makes it a convenient option for business travelers.
Hotel with Parking
This prominent downtown hotel is listed as providing parking facilities for guests.
Accessible Hotel
This hotel offers extensive accessibility features including accessible on-site parking, elevators, and routes to all major public areas like the business center, fitness center, and restaurants. Guest rooms provide accessible vanities, adjustable height shower wands, grab rails, roll-in showers, TTY/TTD compatibility, and lowered fixtures.
3-Star Hotel
Located in downtown Richmond, this hotel provides a comfortable and convenient stay. Guests appreciate the amenities and proximity to local attractions.
Hotel near Nightlife Spots
Hotel with Gym
Room Types
King or Double Room with City ViewThis room features cable TV and a work desk.
Concierge Room with King or Two Double BedsProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, executive lounge access, a seating area, as well as a flat-screen TV with streaming services. The unit offers 1 bed.
Premium Room with King or Two Single BedsFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with streaming services. The unit has 2 beds.
Guest Room with 2 Double BedsProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with streaming services. The unit offers 2 beds.
Standard Double RoomOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with streaming services. The unit offers 2 beds.
Double Room with 2 Double Beds - Skyline ViewOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 1 bed.
Standard Double Room - Concierge LevelProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, executive lounge access, a seating area, as well as a flat-screen TV with streaming services. The unit offers 1 bed.
High Floor with 1 Bed, Guest room, 1 King, High floorProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a seating area and a wardrobe. The unit offers 1 bed.
Standard King Room with Sofa Bed and Adapted Tub - Mobility AccessibleFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a seating area and a wardrobe. The unit has 2 beds.
Guest Reviews
8.3
Very Good
Location
Nestled in the heart of downtown Richmond, the Richmond Marriott is a prime choice for both leisure and business travelers. The hotel is strategically positioned right next to the Richmond Convention Center, making it exceptionally convenient for attendees of conferences and events. Its location offers superb access to Virginia Commonwealth University, as well as a multitude of dining, shopping, and entertainment options that are just a short stroll away. Travelers appreciate the proximity to historic monuments and local attractions, which are easily reachable on foot. The presence of a Starbucks in the lobby further enhances its appeal for guests seeking daily conveniences. The hotel's location shines for those attending events at The National or enjoying the vibrant nightlife at nearby bars and the river walk. With easy access from Interstate 95, Richmond Marriott ensures a seamless connection to the rest of the city, consolidating its reputation as an excellent choice for a downtown stay.
Breakfast
Breakfast at the Richmond Marriott offers a mixed experience according to guest reviews. The hotel's restaurant is noted for having a delicious breakfast, with some guests highlighting a beautifully arranged and attended hospitality breakfast. The hot buffet breakfast stands out as particularly delicious, contributing to positive dining experiences. However, guests also expressed dissatisfaction due to the lack of breakfast inclusivity with room bookings, and some found the available breakfast to be expensive and not worth the price. Service issues, such as cold eggs and dry toast, were also noted, with some guests recommending alternative breakfast options elsewhere. On the plus side, guests have the convenience of a Starbucks in the lobby for a quick breakfast option. Overall, the breakfast offerings at Richmond Marriott seem to split opinions, suggesting potential room for improvement in service and value.
Dinner
The dining experience at the Richmond Marriott generally receives high praise from guests. The hotel's restaurant stands out for its excellent and fabulous food, with dishes such as fried chicken and hamburgers being particularly noteworthy. Diners seem genuinely impressed by the quality and taste of the meals. The service is another highlight, characterized by attentive and professional staff who strive to enhance the dinner experience. Guests appreciate the pleasant ambiance and the restaurant's ability to complement the hotel's overall offerings when room service falls short. Whether enjoying breakfast or dinner, the Richmond Marriott's onsite restaurant, Fall/Line, captures the essence of good dining with terrific food and great service from skillful bartenders. Despite mixed reviews on room service, the restaurant proves to be a reliable choice for those seeking a rewarding dining experience during their stay.
Rooms
The Richmond Marriott offers a memorable stay with its beautifully maintained and comfortable accommodations. Guests often highlight the hotel's appealing decor and cleanliness, noting that the rooms are spacious and feature modern fixtures. The upscale ambiance is evident throughout the property, inside and out. The beds receive particular praise for their exceptional comfort, accompanied by high-quality amenities such as excellent showers and nice TVs. Despite being located on a bustling city street, the rooms are described as remarkably quiet, providing a relaxing retreat. The hotel’s convenient location allows easy access to a variety of nearby dining options. Overall, the combination of attentive staff, spotless rooms, and thoughtful design makes Richmond Marriott a highly recommended choice for travelers.
Beds
Nestled in the heart of RVA, the Richmond Marriott promises a restful retreat for its guests, particularly with its commendable bedding. Visitors repeatedly highlight the exceptional comfort of the hotel’s beds, attributing a sense of coziness akin to sleeping on a cloud. The quality linens paired with soft, supportive mattresses offer a restful sleep experience that many find remarkable. Noteworthy is the general consensus on the beds being super comfortable, contributing significantly to an enjoyable stay. Additionally, rooms are described as extraordinarily clean and quiet, enhancing the overall tranquility of the accommodation. While one guest remarked on a smaller bed lacking back support, the prevailing sentiment is that the beds and accompanying amenities are a standout feature, providing warmth and relaxation to weary travelers.
Cleanliness
Richmond Marriott shines as a beacon of cleanliness and comfort, according to guest reviews. Visitors consistently praise the hotel for its immaculate condition, describing it as both beautiful and well-maintained. Rooms are highlighted for their superlative cleanliness and comfort, creating a welcoming atmosphere for all who stay. The staff garners commendation for their friendliness and helpfulness, ensuring a pleasant experience from check-in to check-out.
The hotel's location is another advantage, providing convenient access to the nearby convention center and a variety of local restaurants, allowing guests to explore Richmond with ease. Guests appreciate the updated and chic vibe of the property, which is consistently clean and in great shape, both inside and out. The Marriott's combination of cleanliness and courteous service leaves a lasting impression, making it a preferred choice for travelers seeking a tranquil and satisfying stay in Richmond.
Staff
The Richmond Marriott boasts an impeccable staff, widely praised by guests for their exceptional friendliness and professionalism. Across various roles, from the front desk to the valet and waitstaff, the team consistently delivers helpful and attentive service, enhancing guests' overall experience. Staff members exhibit a high level of hospitality, often going above and beyond to ensure a seamless and pleasant stay. Notably, individuals like Letti and Ladonna have left a lasting impression with their outstanding service. Whether assisting with directions or providing efficient service at the bar, the staff maintains a welcoming and accommodating demeanor. Their efforts ensure that the reputation of the Richmond Marriott remains stellar, complemented by clean rooms and a convenient downtown location close to the Richmond Convention Center. Guests repeatedly highlight their satisfaction with the staff's courteous and professional approach, making the hotel a go-to choice for those visiting the area.
Parking
Richmond Marriott offers a range of parking options to accommodate its guests, each with its own set of advantages and considerations. For those seeking convenience, valet parking is available, providing an easy solution with helpful staff who ensure quick retrieval of vehicles when needed. Though this service is sometimes described as crowded, guests often appreciate the ease it provides, particularly with its connection to the hotel and the convention center.
For more budget-friendly alternatives, public parking is readily accessible nearby and includes an adjacent parking lot and an enclosed walkway directly to the hotel. Weekend self-parking in the adjoining parking deck comes at a reasonable price, offering flexibility for guests who prefer to manage their vehicle storage independently. Some visitors found parking rates to be high, especially if opting to leave frequently, but the ease of access and multiple options make it relatively simple to find and utilize parking at the Richmond Marriott.
Overall, whether using valet or self-parking, guests generally find parking convenient, with some noting the benefit of being connected to the convention center, which adds to the appeal of the location. Despite occasional challenges, Richmond Marriott ensures that guests have varied choices to suit their preferences and plans during their stay.
No, Richmond Marriott doesn't have any pool.
No, a spa isn't available at Richmond Marriott.
No, Richmond Marriott doesn't allow dogs.
Yes, parking facilities are available at Richmond Marriott.