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Summary of reviewsAloft Chicago O'Hare boasts an outstanding location that is frequently lauded by guests for its convenience and proximity to Chicago O'Hare Airport, with the added benefit of a complimentary shuttle service. Ideal for business travelers and tourists alike, the hotel is situated near the Donald Stephens Convention Center and surrounded by a vibrant area teeming with dining, shopping, and entertainment options. Visitors can easily explore nearby attractions, adding to the dynamic experiences available in Rosemont, all within a safe and lively environment.
Guests consistently praise the hotel for its modern and clean aesthetics, with rooms highlighted as spacious, comfortable, and elegantly appointed. The beds are a particular standout, offering a restful sleep and ample comfort. Despite being near the airport, the rooms are quiet, contributing to a pleasant stay. The property's cleanliness is a point of pride, with visitors often describing it as exceptionally clean and organized, further enhanced by the friendly and attentive staff who go above and beyond to ensure guests feel welcome and accommodated.
The hotel's commitment to guest satisfaction is evident in the positive interactions with staff members, many of whom receive personal commendations for their exceptional service. A dog-friendly environment adds to the charm, making it a suitable choice for travelers with pets. Although the breakfast offerings receive mixed reviews, guests appreciate the variety of dining options nearby.
The indoor pool area is a favored feature among families, despite occasional closures and maintenance issues. The pool complements an inviting ambiance supported by an enjoyable indoor bar and pool table. Parking at Aloft Chicago O'Hare is convenient for many, with covered garage options providing safety and accessibility, though some guests mention concerns about organization and pricing.
Overall, Aloft Chicago O'Hare is a well-recommended choice for travelers seeking proximity to the airport, clean and comfortable accommodations, and excellent service. Its location, amenities, and welcoming staff ensure a satisfying experience for those visiting the area. Show more
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Categories
Accessible Hotel
Offers hearing accessible rooms and kits, lever handles on guest room doors, and lowered deadbolts and electrical outlets. Provides mobility accessible rooms with non-slip grab rails and roll-in showers.
Hotel with Gym
This hotel has fitness amenities.
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Dogs Stay Free
Hotel near Nightlife Spots
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
3-Star Hotel
Hotel where Dogs Stay Free
Hotel with Indoor Pool
Room Types
King RoomThe spacious double room features air conditioning, a coffee machine, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.
Queen Room with Two Queen BedsThe spacious double room provides air conditioning, a coffee machine, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a flat-screen TV with cable channels, a safe deposit box, a carpeted floor and heating. The unit offers 2 beds.
King Room with Roll-in Shower - Mobility AccessibleThe unit has 1 bed.
Queen Room with Two Queen Beds and Roll-in Shower - Mobility AccessibleThe unit offers 2 beds.
Guest Reviews
8.2
Very Good
Location
Aloft Chicago O'Hare offers an outstanding location that is frequently praised by guests for its convenience and proximity to key attractions. Situated just minutes from the airport, the hotel provides easy access with a complimentary shuttle service that is particularly beneficial for travelers flying in and out of Chicago O'Hare. The hotel's location is ideal for business trips and trade fairs, owing to its proximity to the Donald Stephens Convention Center.
Guests can enjoy a vibrant area brimming with dining and entertainment options; numerous restaurants and bars are within walking distance, making it a lively choice for a night out. The Fashion Outlet Mall Chicago, directly across the street, offers fantastic shopping opportunities. The hotel's close position to Rosemont's entertainment district ensures that visitors can immerse themselves in local attractions, including concerts, theaters, and a movie theater.
The surrounding area is not only fun and bustling but also regarded as safe for solo travelers and families alike. The hotel is noted for its modern and trendy art style, providing a clean and quiet retreat after a busy day. For those interested in exploring further, the location affords easy walking access to venues like Zanies and Sugar Factory, adding to the dynamic experiences available in Rosemont. With comfortable amenities and exceptional service, Aloft Chicago O'Hare is a well-positioned choice for visitors seeking proximity to O'Hare Airport along with convenient access to dining, shopping, and entertainment.
Breakfast
When staying at Aloft Chicago O'Hare, guests can expect a mixed experience with breakfast. While the hotel offers a selection of items such as oatmeal with fruit, fresh fruit, sandwiches, and pastries for purchase, many visitors found the options somewhat limited and expensive. Some guests appreciated the breakfast sandwiches available in the lobby, but others felt the cost-benefit ratio was unsatisfactory. The lack of a complimentary breakfast led several travelers to explore nearby establishments for more appealing alternatives. Despite offers on site, the overall consensus is that the breakfast experience could be more inspiring and affordable.
Rooms
Aloft Chicago O'Hare receives numerous accolades for its room qualities from satisfied guests. The rooms are consistently highlighted as spacious and clean, with comfortable beds that ensure a restful sleep. Guests appreciate the modern decor and note that the room layouts are unique, providing a touch of elegance. The strong showers and lovely hot water are often mentioned as a refreshing amenity. While the inclusion of amenities such as mini-fridges is appreciated, some guests wish for an in-room microwave. Despite being located near the airport, many find the rooms to be quiet and cozy, although a few have noted that the soundproofing could be improved.
The hotel's location is situated perfectly for travelers, with convenient access to the Blue Line Station and nearby restaurants and shopping outlets. Overall, Aloft Chicago O'Hare impresses with its comfortable, clean, and nicely decorated rooms, coupled with helpful staff, making it an appealing choice for those visiting the area.
Beds
At Aloft Chicago O'Hare, guests have consistently praised the comfort and quality of the beds, contributing to a restful and satisfying stay. The beds are described as very clean and equipped with ample pillows, ensuring a cozy experience. Many guests emphasize how the comfort of the beds allowed them to sleep soundly, with some even likening the experience to sleeping like a baby. Despite a few remarks about the bed movement, the overall consensus highlights the beds' comfort as a standout feature of the hotel. Complementing the comfortable accommodations is the hotel's helpful and friendly staff, enhancing the overall guest experience. With spacious, clean rooms and fantastic bedding, Aloft Chicago O'Hare proves to be a reliable choice for those seeking a comfortable retreat near the airport.
Cleanliness
Located conveniently near Chicago O'Hare Airport and just across from the Fashion Outlet, Aloft Chicago O'Hare is a modern hotel that consistently impresses guests with its cleanliness and organization. The rooms are frequently described as exceptionally clean, comfortable, and updated, contributing to an overall sense of safety and comfort during a stay. The property boasts a trendy, crisp design that appeals to a younger crowd, while the friendly and helpful staff enhance the welcoming atmosphere.
Despite a minor issue with the pool's cleanliness, the hotel is widely praised for its immaculate conditions, often being described as one of the cleanest hotels experienced by visitors. The convenient location coupled with excellent service makes it a highly recommendable choice for travelers needing proximity to the airport and local venues. Overall, Aloft Chicago O'Hare stands out for its consistent emphasis on maintaining a clean, modern environment that leaves guests satisfied and eager to return.
Staff
Visitors to Aloft Chicago O'Hare have consistently praised the hotel staff for their exceptional service and friendly demeanor. Guests noted that the staff went above and beyond to accommodate their needs, creating a welcoming and comfortable environment. The shuttle service from the hotel to the airport provided by attentive drivers was a particular highlight. Various staff members, including Adrian Briseno and Mireya Rodriguez, received specific commendations for their positive impact on guest experiences. The hotel’s commitment to cleanliness and spacious accommodations is evident, with beds described as comfortable and facilities well-maintained.
Guests appreciate the hotel’s convenient location, which offers easy access to nearby restaurants and outlets, as well as entertainment options. The customer service consistently received high marks, with staff interactions described as friendly, helpful, and accommodating. The property is dog-friendly, and the staff's thoughtful treatment of pets was noted as a distinct advantage by travelers. Although there was a negative mention about the staff making the place unwelcoming for some, the prevailing sentiment among guests is one of satisfaction and gratitude for the staff's efforts to ensure a pleasant stay.
Pool
While staying at Aloft Chicago O'Hare, guests have had mixed experiences with the hotel's pool facilities. Many reviewers appreciated the indoor setting, noting that it complemented their stay with the nice rooms and the enjoyable indoor bar and pool table. Families especially highlighted the pool area as a favorite feature, with children enjoying their time there. Some guests enjoyed the outdoor seating area as a pleasant spot to relax, even if the pool doors occasionally remained closed on inviting days.
However, there have been several instances where the pool was unavailable due to temporary closures or maintenance issues. Some guests mentioned the pool water appearing cloudy or off-color, which left children disappointed and dissuaded some from taking a dip. Additionally, a few guests felt the pool could be larger, and they expressed a preference for an outdoor option or open-door access for a more enjoyable experience. Despite these drawbacks, the hotel's staff consistently received praise for their attentive service, mitigating some of the disappointment with the pool situation.
Parking
The parking experience at Aloft Chicago O'Hare appears to be a mixed bag, with some guests praising its convenience and safety while others note areas for improvement. Positive feedback highlights the hotel's safe and convenient covered garage parking, which offers a long-term option for guests needing extended stays. Several guests appreciated the ease of parking and found it an added advantage for the hotel's location. However, others mention the parking can be somewhat disorganized, leading to difficulties and limited spots, especially when relying on the reserved Aloft area.
Some guests have encountered issues such as being charged twice for parking or needing assistance from the front desk to resolve concerns. Pricing for parking seems to draw varied reactions, with fees ranging from $23 to $35 per day depending on the location within the hotel premises or across the street. While some find the price reasonable for the convenience offered, others consider it steep compared to nearby options.
Despite some parking challenges, guests found the shuttle service to O'Hare Airport to be perfect, adding convenience for travelers. Aloft Chicago O'Hare aims to address any inconveniences, reflecting a commitment to guest satisfaction. This willingness to make amends indicates a responsive approach to guest feedback regarding the parking situation.
Yes, Aloft Chicago O'Hare has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Aloft Chicago O'Hare.
Yes, Aloft Chicago O'Hare welcomes dogs.
Yes, parking facilities are available at Aloft Chicago O'Hare.