Holiday Inn O'Hare Area by IHG
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Summary of reviewsThe Holiday Inn O'Hare Area by IHG, is well-regarded for its convenient location near O'Hare Airport, making it a prime choice for travelers needing quick access to early flights or public transportation. Guests benefit from the hotel's proximity to the blue line metro station, nearby restaurants and the availability of free parking and a shuttle service, all contributing to a hassle-free and comfortable stay.
Breakfast at the hotel receives generally positive feedback with many guests praising the quality and variety of the breakfast buffet, as well as the friendly and attentive staff. However, the need to pay for breakfast separately or request prepaid vouchers was a minor point of contention for some. Suggestions for more daily variety and improvements in quality were noted, but overall, the breakfast experience is commendable.
The on-site dining, particularly at the Bar Louie, adds value to the guest experience with its pleasant atmosphere and live music. While some guests pointed out limited dining options nearby and early closing times, the high quality of food and drinks, along with excellent service, are standout features.
Guest rooms are described as spacious, clean and comfortable with many appreciating the soft beds and pillows. Despite a few issues related to outdated decor, inconsistent cleanliness and minor maintenance problems, the general sentiment remains positive, highlighting the rooms' coziness and practicality.
Cleanliness across the hotel is mostly praised, especially in communal areas like the lobby. While some rooms and hallways could benefit from updates and deeper cleaning, the overall level of cleanliness and the helpfulness of housekeeping staff contribute to a pleasant environment.
The hotel's staff receives consistent acclaim for their friendliness, professionalism and helpfulness with many guests experiencing smooth check-ins and excellent customer service across various roles. Though there were occasional negative comments regarding reception and management, the majority of interactions are positive and welcoming.
Parking is frequently noted as a significant advantage with complimentary parking being a standout feature, especially in the Chicago area where it's typically expensive. The addition of breakfast and shuttle service enhances the overall value.
Lastly, the comfort of the beds stands out as a key highlight with most guests enjoying restful sleep and noting the cleanliness and quality of the bedding. Despite isolated complaints about bed conditions, the majority find the accommodation comfortable and clean.
In summary, the Holiday Inn O'Hare Area by IHG, offers a convenient, comfortable and value-for-money stay with its strategic location, friendly staff and commendable amenities. Minor areas for improvement do exist, but the overall experience is largely positive, making it a preferred choice for travelers in the O'Hare area.
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Breakfast at the hotel receives generally positive feedback with many guests praising the quality and variety of the breakfast buffet, as well as the friendly and attentive staff. However, the need to pay for breakfast separately or request prepaid vouchers was a minor point of contention for some. Suggestions for more daily variety and improvements in quality were noted, but overall, the breakfast experience is commendable.
The on-site dining, particularly at the Bar Louie, adds value to the guest experience with its pleasant atmosphere and live music. While some guests pointed out limited dining options nearby and early closing times, the high quality of food and drinks, along with excellent service, are standout features.
Guest rooms are described as spacious, clean and comfortable with many appreciating the soft beds and pillows. Despite a few issues related to outdated decor, inconsistent cleanliness and minor maintenance problems, the general sentiment remains positive, highlighting the rooms' coziness and practicality.
Cleanliness across the hotel is mostly praised, especially in communal areas like the lobby. While some rooms and hallways could benefit from updates and deeper cleaning, the overall level of cleanliness and the helpfulness of housekeeping staff contribute to a pleasant environment.
The hotel's staff receives consistent acclaim for their friendliness, professionalism and helpfulness with many guests experiencing smooth check-ins and excellent customer service across various roles. Though there were occasional negative comments regarding reception and management, the majority of interactions are positive and welcoming.
Parking is frequently noted as a significant advantage with complimentary parking being a standout feature, especially in the Chicago area where it's typically expensive. The addition of breakfast and shuttle service enhances the overall value.
Lastly, the comfort of the beds stands out as a key highlight with most guests enjoying restful sleep and noting the cleanliness and quality of the bedding. Despite isolated complaints about bed conditions, the majority find the accommodation comfortable and clean.
In summary, the Holiday Inn O'Hare Area by IHG, offers a convenient, comfortable and value-for-money stay with its strategic location, friendly staff and commendable amenities. Minor areas for improvement do exist, but the overall experience is largely positive, making it a preferred choice for travelers in the O'Hare area.
Hotel Taking Steps Towards Sustainability
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Hotel with Parking
Accessible Hotel
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3-Star Hotel
Guest Reviews
Conveniently located near O'Hare Airport, the Holiday Inn O'Hare Area by IHG, has received positive guest feedback for its excellent location. With the airport just a short distance away, guests find it especially convenient for catching early flights or managing travel disruptions. The hotel is also close to the blue line metro station, making it easy to get into Chicago or back to the airport. The proximity to public transportation and free parking adds to the convenience. Guests appreciate the nearby restaurants and the clean, comfortable rooms. The hotel shuttle service to the airport is another notable feature that adds ease to travel plans. The ambience and environment of the hotel garner favorable mentions, contributing to an overall satisfying stay for travelers.
Guests at the Holiday Inn O'Hare Area by IHG, have shared diverse opinions on the breakfast experience. Many reviews highlight that the breakfast is generally good with phrases such as great breakfast, very good breakfast and delicious being recurrent. The breakfast buffet, in particular, receives praise for its variety and the absence of plastic utensils, adding to a pleasant dining atmosphere. Guests also appreciate the helpful and smiling staff at breakfast, which enhances the overall positive experience.
However, there are mixed sentiments regarding the breakfast policy. Several guests mentioned that breakfast is not included in the room price and some had to request prepaid breakfast vouchers. A few reviews noted that they had to pay for breakfast and some found the nearly $15 price tag not justifiable. Despite this, there were instances where complimentary breakfast was offered due to booking issues, which some guests appreciated.
While the majority of feedback is positive, there were suggestions for improvement. Some guests would like to see more daily variety and better quality options in the breakfast offerings. Overall, the breakfast experience at the hotel is mostly commendable, but there's room for enhancements to meet all guest expectations.
The Holiday Inn O'Hare Area offers a satisfactory dining experience with guests frequently noting the great bar/restaurant on-site. The restaurant ambiance is enhanced by live music during dinner at Bar Louie. While the menu at the Sports Bar restaurant has room for improvement, the quality of the food and drinks is generally praised with some describing the restaurant as awesome. The service in the attached restaurant is also highlighted as very good. However, a few inconveniences are noted, such as the limited dining options in the surrounding area and early restaurant closing times, which can restrict food availability later in the evening. Despite these minor drawbacks, the dining experience at the hotel is largely positive.
The Holiday Inn O'Hare Area by IHG, receives mixed reviews regarding its rooms. On the positive side, guests frequently noted that the rooms are spacious, clean and comfortable with soft beds and pillows. Many found the rooms to offer a nice view and appreciated the cleanliness and coziness, highlighting that they had everything needed for a pleasant stay. The spacious bathrooms and the quality of the towels also garnered positive feedback.
However, some guests reported negative aspects such as outdated decor and issues with cleanliness, including dirty window sills and beds with stains from previous occupants. A few rooms had problems with airflow and unpleasant odors, while others faced maintenance issues with appliances like microwaves. Concerns were also raised about inconsistent housekeeping and the lack of certain amenities such as coffee makers. Despite some areas in need of an update, many visitors still found the rooms and beds comfortable overall.
At the Holiday Inn O'Hare Area by IHG, guests consistently highlight the comfort of the beds. Many reviews praise the super comfortable and very comfy beds, noting the extra soft pillows as a standout feature. Clean bedding and overall cleanliness of the facility further enhance the positive experience. However, a few guests did mention issues with the beds, including one instance of blood stains and others finding the mattresses too soft or uncomfortable. Despite these isolated concerns, the majority of visitors seem to enjoy a restful night's sleep, emphasizing the hotel's comfortable and clean accommodation.
Holiday Inn O'Hare Area by IHG, offers some commendable features in terms of cleanliness, notably in its communal areas like the lobby, which is consistently described as clean and well-lit. Guests often highlight the cleanliness and comfort of the rooms with phrases such as super clean and clean and cozy. However, reviews also indicate variability in room cleanliness. While some guests found their rooms to be very clean, others reported issues like dust, dirt and outdated furnishings.
The hotel’s bathrooms generally receive positive comments about cleanliness, but certain rooms have been criticized for dirty floors, musty carpets and occasional maintenance issues like dripping A/C units. The public areas, particularly the hallways, are frequently mentioned for being dark, smelly and in need of upgrades and deep cleaning.
Overall, the housekeeping staff is complimented for their kindness and helpfulness, but the hotel's older building and inconsistent room cleanliness might leave some guests desiring a more uniform standard. Despite these issues, the hotel's proximity to the airport and level of comfort make it a convenient option for travelers.
The staff at Holiday Inn O'Hare Area by IHG, consistently impresses guests with their friendly and helpful demeanor. Many reviews highlight a seamless and quick check-in process, underscored by the professionalism and kindness of the front desk personnel. Guests often mention specific employees by name, noting their exceptional customer service skills and positive attitudes. Across various roles, from receptionists to bar and restaurant staff, the level of friendliness and assistance remains high. Despite a few negative mentions regarding reception experiences and management behavior, the general consensus reveals an overall professional and welcoming environment, complemented by the hotel's convenient location near the airport.
The parking situation at Holiday Inn O'Hare Area by IHG, has been positively highlighted by guests. Many have appreciated the complimentary parking offered, noting it as a significant advantage compared to other locations in the Chicago area where parking can be a costly affair. The convenience of free parking has been a decisive factor for guests choosing to stay at this hotel. Reviews have described the parking lot as nice and hassle-free. Furthermore, the inclusion of breakfast and a free shuttle service adds more value to the stay. However, there were mentions of an additional parking deposit and costs associated with extended parking for the park, sleep and ride service. Despite this, the overall sentiment towards the parking facilities remains positive with free parking frequently mentioned as a standout feature.
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Location
Breakfast
However, there are mixed sentiments regarding the breakfast policy. Several guests mentioned that breakfast is not included in the room price and some had to request prepaid breakfast vouchers. A few reviews noted that they had to pay for breakfast and some found the nearly $15 price tag not justifiable. Despite this, there were instances where complimentary breakfast was offered due to booking issues, which some guests appreciated.
While the majority of feedback is positive, there were suggestions for improvement. Some guests would like to see more daily variety and better quality options in the breakfast offerings. Overall, the breakfast experience at the hotel is mostly commendable, but there's room for enhancements to meet all guest expectations.
Dinner
Rooms
However, some guests reported negative aspects such as outdated decor and issues with cleanliness, including dirty window sills and beds with stains from previous occupants. A few rooms had problems with airflow and unpleasant odors, while others faced maintenance issues with appliances like microwaves. Concerns were also raised about inconsistent housekeeping and the lack of certain amenities such as coffee makers. Despite some areas in need of an update, many visitors still found the rooms and beds comfortable overall.
Beds
Cleanliness
The hotel’s bathrooms generally receive positive comments about cleanliness, but certain rooms have been criticized for dirty floors, musty carpets and occasional maintenance issues like dripping A/C units. The public areas, particularly the hallways, are frequently mentioned for being dark, smelly and in need of upgrades and deep cleaning.
Overall, the housekeeping staff is complimented for their kindness and helpfulness, but the hotel's older building and inconsistent room cleanliness might leave some guests desiring a more uniform standard. Despite these issues, the hotel's proximity to the airport and level of comfort make it a convenient option for travelers.
Staff
Parking
No, Holiday Inn O'Hare Area by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn O'Hare Area by IHG.
No, Holiday Inn O'Hare Area by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn O'Hare Area by IHG.
Yes, Holiday Inn O'Hare Area by IHG has a gym.
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