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Summary of reviewsHotel & Restaurant Chärnsmatt is highly regarded for its prime location, impeccable cleanliness, family-friendly amenities and exceptional staff. Conveniently positioned near main roads and just a short bus ride from Lucerne and Lake Lucerne, it serves as an ideal stopover for travelers en route to destinations like Italy. Guests appreciate the quiet surroundings, though rooms facing the main road may experience some traffic noise. The hotel’s plentiful parking spaces and easy accessibility enhance the overall convenience.
The breakfast receives mixed reviews with guests praising its freshness and taste, especially the sausages, cheese, fruit and croissants. However, some noted the limited variety and lack of hot items such as scrambled eggs. Despite these minor critiques, the breakfast is often seen as adequate, fresh and tasty, fitting well with the family-friendly atmosphere of the restaurant.
The dining experience at the hotel is positively reviewed, especially for families. The restaurant offers delicious meals, including the favored cordon bleus and à la carte options. While some guests find the meals a bit pricey, others consider them reasonably priced. Service at the restaurant is excellent with staff members like Giuseppe and Stephanie receiving specific commendations for their accommodating nature.
Rooms at Hotel & Restaurant Chärnsmatt are described as clean, spacious and comfortably suited for families. The family rooms are especially appreciated for their size and thoughtful layout, despite some areas of outdated decor and lack of air conditioning. The cleanliness is consistently highlighted as a standout feature with rooms and premises maintained to high standards.
The hotel staff is lauded for their friendliness and helpfulness, contributing significantly to a positive guest experience. They are particularly noted for their child-friendly approach and for being responsive to special requests. Though language barriers are mentioned, the staff's efforts to accommodate guests in various languages are appreciated.
Families find the hotel especially appealing due to its extensive play areas and child-friendly amenities. The playground and indoor play spaces are a hit with the kids, making it an ideal destination for family stays. The spacious family rooms and well-thought-out facilities ensure that guests with children have a pleasant and stress-free experience.
Parking is easy and convenient with ample free spaces available right in front of the hotel. Cyclists also benefit from bike storage options, adding to the hotel’s accessibility.
In summary, Hotel & Restaurant Chärnsmatt offers a comfortable, clean and welcoming environment, making it a preferred choice for families and travelers seeking convenience, friendly service and a variety of amenities. Show more
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Categories
Family Friendly Hotel
Hotel with Parking
Accessible Hotel
Room Types
Modern Quadruple RoomLocated on the 1st floor, these rooms come with a flat-screen TV and a spacious bathroom. They offer views of the valley or of Mount Pilatus, and some units are fitted with a balcony, as well.
Modern Double RoomThese rooms are located on the 1st floor and come with a spacious bathroom and a flat-screen TV. They offer views of the valley or of Mount Pilatus and some units feature a balcony, as well.
Comfort Double RoomThese rooms are located on the 1st floor and come with a flat-screen TV and a spacious bathroom. They provide views of the valley or of Mount Pilatus.
Comfort Triple RoomThese rooms are located on the 1st floor and come with a flat-screen TV and a spacious bathroom. In addition, they feature a balcony, offering views of the children´s playground.
Comfort Quadruple RoomThese rooms are located on the first floor and come with a flat-screen TV and a spacious bathroom. They offer views of the valley or of Mount Pilatus, and some units are fitted with a balcony, as well.
Classic Single RoomThese rustic rooms are fitted with wood panelling and come with a bathroom. They feature views of the valley or of Mount Pilatus, and some units provide a balcony, as well.
Classic Double RoomThese rustic rooms are fitted with wood panelling and come with a work desk. They provide views of the valley or of Mount Pilatus and some units feature a balcony
Classic Quadruple RoomThese rustic rooms are fitted with wood panelling and come with private bathroom facilities. They provide views of the valley or of Mount Pilatus, and some units feature a balcony, as well.
Guest Reviews
8.0
Very Good
Location
Hotel & Restaurant Chärnsmatt boasts a prime location with easy access to the motorway, making it an ideal stopover point for travelers. It's conveniently situated just 10-15 minutes by bus from the center of Lucerne and Lake Lucerne, offering close proximity to many tourist attractions and the charming city of Lucerne. This central location is practical for those en route to destinations like Italy and is well-suited for road trips.
Families, especially those with young children, will appreciate the hotel's extensive play facilities and large playground, making it an excellent choice for guests with kids or grandchildren. The surrounding area is quiet, providing a peaceful stay, though some rooms facing the busy main road may experience traffic noise.
The hotel features a spacious parking area and is easily accessible from main roads and local bus routes. Breakfast is simple but satisfying, complementing the overall convenience and comfort of the hotel's offerings. Despite its location in a small town, Chärnsmatt provides ample amenities and activities, ensuring an enjoyable stay for all guests.
Breakfast
The breakfast at Hotel & Restaurant Chärnsmatt has received mixed reviews, primarily highlighting the quality but noting limited variety. Many guests praised the breakfast as tasty, fresh and very good with specific mentions of delicious sausages, cheese, fruit and croissants. The continental breakfast included was often described as nice with good coffee and sometimes excellent or fantastic.
However, a recurring theme is the limited selection and lack of more diverse options. Some guests pointed out the absence of hot items like scrambled eggs and sparkling water, while others mentioned that the buffet could be more extensive to cater to a wider range of preferences. Despite this, many found the breakfast adequate, ample for a coffee breakfast eater and fully sufficient for their needs, especially considering its fresh and delicious components.
Overall, while some felt that the price didn't quite match the offerings and hoped for more variety, the breakfast was generally well-received with many noting it as a positive aspect of their stay. The family-friendly amenities and the pleasant restaurant atmosphere further complement the breakfast experience.
Dinner
Hotel & Restaurant Chärnsmatt is recognized for its overall pleasant dining experience, particularly for families. Guests frequently note that the restaurant is very welcoming to children, making it an attractive option for those traveling with kids. The menu, though described as small by some, is praised for offering delicious meals with specific mentions of great cordon bleus and good à la carte options. Many found the food to be very good or even exceptional with several guests appreciating the quality of both dinner and breakfast.
However, the pricing seems to be a point of contention, as several guests mentioned that meals can be quite expensive, especially for families. Despite this, there are also mentions that the restaurant offers mid-range prices and is reasonably priced, indicating a possible variation in guests' perceptions or dining choices.
Service at the restaurant is highlighted as top-notch with staff members like Giuseppe and Stephanie receiving specific praise for their helpfulness and accommodating nature. While there were a few mentions of the kitchen being closed on certain evenings or the food not meeting expectations on occasion, the general consensus remains positive with many guests enjoying their dining experiences at the hotel.
Rooms
Hotel & Restaurant Chärnsmatt boasts clean and spacious rooms that are well suited for families and larger groups. Travelers frequently highlight the comfort and cleanliness of the accommodations, emphasizing spacious family rooms that often include separate sleeping areas and generously sized bedrooms. Many rooms are noted to be modernly furnished, although some may still feature outdated furniture and decor with bathrooms occasionally being described as worn out. Despite the old-fashioned elements, guests appreciate the well-maintained facilities and find the rooms comfortable for their stays.
The hotel is particularly praised for its family-friendly environment with plenty of activities available for kids, including an indoor playground. The spacious family rooms accommodate various configurations, often with bunk beds and additional space for baby beds.
However, some reviews mention that the rooms lack air conditioning, which can make them quite warm during hot weather. Additionally, guests who stayed in rooms located near noisy roads or those on the top floor of the attic suggest that soundproofing could be improved. Overall, while some aspects of the decor might benefit from renovation, the comfort, cleanliness and family-oriented amenities make this a pleasant stay for many travelers.
Beds
Hotel & Restaurant Chärnsmatt consistently provides guests with a comfortable sleeping experience, highlighted by their soft and very comfortable beds. Many guests appreciate the light comforters and clean bedding, which enhance the restful quality of the well-maintained rooms. The family rooms are noted as spacious and accommodating, even for larger families with multiple children. While a few guests found the mattresses too soft, the consensus is overwhelmingly positive, emphasizing the overall comfort of the beds. With clean facilities, a fantastic breakfast and a family-friendly atmosphere, the hotel ensures a delightful stay for all guests.
Cleanliness
Nestled in a quaint area, Hotel & Restaurant Chärnsmatt consistently receives praise for its high standards of cleanliness. Guests frequently highlight its clean and well-maintained rooms and premises. The rooms, although noted to be somewhat outdated with a 70's style decor and furnishings, are kept in spotless condition. Numerous reviews commend the tidy and functional arrangement of the accommodations, making it a practical choice for short stays.
The hotel stands out for its exceptional cleaning standards and the friendly, courteous staff who contribute to the pleasant environment. Guests can count on cleanliness in both the rooms and bathrooms, ensuring a comfortable stay. Additionally, the establishment is noted for being child-friendly with both indoor and outdoor play areas, making it an ideal choice for families.
While some critiques mention outdated decor and too much carpet, the overall sentiment is positive with consistent remarks about its cleanliness, comfort and convenience. The property is well-maintained both inside and outside, adding to its appeal. For travelers looking for a clean, quiet and comfortable stay, Hotel & Restaurant Chärnsmatt proves to be a reliable option.
Staff
The reviews for Hotel & Restaurant Chärnsmatt overwhelmingly highlight the exceptionally friendly and accommodating nature of the staff. Guests frequently laud the hotel's personnel for their extraordinary willingness to help and their warm, hospitable demeanor. The staff's friendliness extends across all areas with reception, service and management garnering specific mentions for their positive attitudes and helpfulness.
The team is noted for being very child-friendly and responsive to special requests, making the hotel particularly suitable for families. While there are some mentions of language barriers, indicating that not all staff members speak English, guests did recognize that some personnel are fluent in Italian and English, contributing to an overall accessible atmosphere.
The attentive and supportive behavior of the staff makes guests feel welcome from the moment they arrive with some reviews pointing out their successful efforts to accommodate late arrivals and suggest good dining spots. All in all, the welcoming, helpful and friendly demeanor of the staff stands out as a significant factor contributing to a positive guest experience at Hotel & Restaurant Chärnsmatt.
Parking
Hotel & Restaurant Chärnsmatt features an impressive parking setup that stands out among its many amenities. Guests repeatedly highlight the convenience of free parking, which is both private and readily available right in front of the hotel. The ample parking space ensures that even at peak times, there's usually no trouble finding a spot, contributing to the hotel's spacious and accommodating atmosphere. Additionally, options for storing bikes in the garage provide added convenience for cycling enthusiasts. Whether parking a car or bicycle, guests find the parking facilities to be easy, well-located and a stress-free experience.
Family
Hotel & Restaurant Chärnsmatt is highly acclaimed as an idyllic destination for families, particularly those with young children. Guests repeatedly highlight the extensive play areas, both indoor and outdoor, as a major attraction. The playground adjacent to the hotel is described as super fun, offering endless enjoyment for kids. The hotel is hailed as a paradise for children with an array of child-friendly facilities ensuring that little ones are never short of activities.
The accommodations cater significantly to family needs, evident in the spacious family rooms and thoughtfully planned spaces geared towards young guests. The restaurant also attends to children by offering appealing options like soft bread rolls. Attention to family needs is prioritized across the property, making it exceptional for a stay with kids.
Guests appreciate the warm and attentive staff who go out of their way to make families feel welcome. The hotel's charm is noted for evoking the comforting feel of visiting grandparents, adding to its overall pleasant ambiance. The hotel is easily accessible from the highway, which adds to its convenience for families in transit.
In summary, Hotel & Restaurant Chärnsmatt stands out as a child-oriented haven. With its well-thought-out facilities for children, including vibrant play areas and family-friendly rooms, it provides an ideal setting for families looking to enjoy a stress-free and enjoyable stay.
Accessible
Hotel & Restaurant Chärnsmatt is situated in an easily accessible location, making it convenient for guests with disabilities. The hotel offers easy access to main roads and motorways, allowing for seamless travel by car. For those utilizing public transport, a bus line connecting directly to Lucerne is available, complemented by free public transport provisions that are valid for bus travel. The vicinity to Lucerne ensures that guests can enjoy both a peaceful village atmosphere and the vibrant city center with minimal hassle.
The hotel's proximity to a nearby supermarket and private parking adds further convenience. Cyclists will appreciate the ease of access by bike, enhancing the overall flexibility in exploring the surroundings. However, it’s important to note the absence of a lift to the top floor, which may pose a challenge for some. While the entry to the parking area might be initially tricky to locate, the hotel's overall location mitigates many accessibility concerns, offering a generally cohesive experience for guests seeking uncomplicated travel options.
No, Hotel & Restaurant Chärnsmatt doesn't have any pool.
No, a spa isn't available at Hotel & Restaurant Chärnsmatt.
No, Hotel & Restaurant Chärnsmatt doesn't allow dogs.
Yes, parking facilities are available at Hotel & Restaurant Chärnsmatt.
No, Hotel & Restaurant Chärnsmatt doesn't have a gym.