ASURE Cleveland Rotorua
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Summary of reviewsASURE Cleveland Rotorua offers an inviting and convenient stay in Rotorua, delighting guests with its prime central location. Situated within walking distance to the lake, park and city center, it provides easy access to a range of attractions and activities. Families especially appreciate the child-friendly amenities, including heated pools, trampolines and swings. The proximity to a supermarket and other necessities enhances its appeal.
The motel's rooms receive praise for being spacious and comfortable, equipped with kitchenettes that make them ideal for family stays. Guests highlight the cleanliness and tidiness of the rooms, even though some note that certain areas show signs of age and could benefit from updates. Recent refurbishments have left many units looking modern and well-maintained. Beds are a standout feature with many visitors finding them exceptionally comfortable, ensuring a restful night's sleep.
The pool facilities are a significant draw with guests enjoying both the outdoor heated swimming pool and the indoor mineral pools. The thermal properties provide a soothing and relaxing experience and the pools' cleanliness and warmth are frequently commended. Families enjoy the pools as they stay open until late, making them perfect for unwinding after a day of sightseeing.
Staff at ASURE Cleveland Rotorua are frequently highlighted for their friendliness and helpfulness. Guests feel welcomed by the warm and accommodating nature of the team, who are always ready to assist and ensure a pleasant stay. The exemplary customer service significantly boosts overall guest satisfaction.
While breakfast experiences vary with some guests appreciating the diverse and delicious options and others finding them limited, the convenience and enjoyment of in-room breakfast packages are noted by many.
Despite some inconsistencies in cleanliness and occasional maintenance issues, the overall experience at ASURE Cleveland Rotorua tends to be positive. The friendly staff, comfortable beds, convenient location and excellent pool facilities make it a preferred choice for visitors seeking a relaxing and enjoyable stay in Rotorua.
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The motel's rooms receive praise for being spacious and comfortable, equipped with kitchenettes that make them ideal for family stays. Guests highlight the cleanliness and tidiness of the rooms, even though some note that certain areas show signs of age and could benefit from updates. Recent refurbishments have left many units looking modern and well-maintained. Beds are a standout feature with many visitors finding them exceptionally comfortable, ensuring a restful night's sleep.
The pool facilities are a significant draw with guests enjoying both the outdoor heated swimming pool and the indoor mineral pools. The thermal properties provide a soothing and relaxing experience and the pools' cleanliness and warmth are frequently commended. Families enjoy the pools as they stay open until late, making them perfect for unwinding after a day of sightseeing.
Staff at ASURE Cleveland Rotorua are frequently highlighted for their friendliness and helpfulness. Guests feel welcomed by the warm and accommodating nature of the team, who are always ready to assist and ensure a pleasant stay. The exemplary customer service significantly boosts overall guest satisfaction.
While breakfast experiences vary with some guests appreciating the diverse and delicious options and others finding them limited, the convenience and enjoyment of in-room breakfast packages are noted by many.
Despite some inconsistencies in cleanliness and occasional maintenance issues, the overall experience at ASURE Cleveland Rotorua tends to be positive. The friendly staff, comfortable beds, convenient location and excellent pool facilities make it a preferred choice for visitors seeking a relaxing and enjoyable stay in Rotorua.
Motel with Swimming Pool
Cleveland Thermal Motel offers a thermal mineral pool. It is a popular choice with good reviews.
Outdoor Pool
Cheap Motel
Cleveland Thermal Motel offers budget-friendly accommodation in Rotorua and has thermal pools. It provides essential amenities for travelers seeking affordable lodging while exploring the geothermal attractions.
3-Star Motel
Situated in Rotorua, this motel offers thermal pools for a unique experience. The location is central and convenient, close to many tourist spots. It has well-equipped rooms and is known for its good value.
Motel Taking Steps Towards Sustainability
Motel with Free Wi-Fi
Motel with Parking
Motel with Outdoor Pool
Guest Reviews
ASURE Cleveland Rotorua boasts a stellar location that makes it a prime choice for visitors to Rotorua. Centrally situated, the motel is within walking distance to the lake, park and the city center, providing easy access to a multitude of attractions and activities. Guests frequently commented on its convenience, being close to the hospital, town center and various tourist draws such as Skyline. The proximity to a supermarket and other amenities also adds to its appeal. Families particularly appreciated the child-friendly facilities, including heated pools, trampolines and swings, ensuring a pleasurable stay for both adults and kids. The friendly and helpful staff further enhance the experience, making ASURE Cleveland Rotorua a welcoming and convenient accommodation option for travelers.
The breakfast experience at the ASURE Cleveland Rotorua has received a variety of opinions from guests. Some guests found the offerings to be amazing with plenty of options that made the meal very good and even outstanding. The breakfast packages, which were prepared for the room, were described as delicious and not the usual standard fare, adding a pleasant touch to the stay. However, others felt the breakfast was limited, minimal or meager with only a basic selection of items such as toast, butter, jam, honey, cereal, yogurt and canned fruit. Additionally, there were comments indicating that sometimes no breakfast service was available at all. These impressions suggest that the breakfast experience at this hotel can vary, leaving room for differing guest expectations and experiences.
ASURE Cleveland Rotorua offers spacious and comfortable accommodations with well-equipped kitchenettes, making it an ideal choice for families and travelers seeking convenience. Guests frequently praise the cleanliness and tidiness of the rooms, highlighting the comfortable beds and modern bathrooms. The rooms are described as spacious, functional and equipped with everything needed for a pleasant stay. Despite some remarks about the rooms being slightly outdated or in need of a refresh, recent refurbishments have left many units looking lovely and well-maintained. The motel's strategic location adds to its appeal, providing easy access to various attractions. The friendly and helpful staff further enhance the overall experience, ensuring that guests feel welcomed and well-cared for during their stay.
At ASURE Cleveland Rotorua, guests frequently rave about the exceptional comfort of the beds. Many describe the mattresses as very soft and report that they offer a particularly restful night's sleep. The beds are often noted to be so comfortable that some guests declare them the best they've ever experienced. The pillows and bedding also receive praise for their comfort, contributing to an overall positive sleeping experience. While a few guests found the beds too soft for their liking, the predominant feedback highlights the beds as a standout feature of the motel with multiple reviews emphasizing their delightful comfort and the quality of the sleep it provides.
Guest reviews of the ASURE Cleveland Rotorua offer a mixed bag when it comes to cleanliness. On the positive side, many guests praised the motel as clean and well-maintained, describing the rooms as spacious, comfortable and immaculately tidy. Several reviews mentioned that the units were spotless with excellent facilities and warm, clean accommodations. Guests appreciated the friendly and helpful staff as well, who were noted for their welcoming nature and willingness to go the extra mile.
However, the reviews also highlighted significant inconsistencies in cleanliness. Numerous guests reported areas that needed attention, such as stained carpets, dirty kitchen utensils and bathrooms that lacked thorough cleaning. Some found cobwebs, dusty areas and poorly cleaned bathrooms and toilets, which detracted from their overall experience. Concerns were raised about the hygiene of the kitchen and poor ventilation in some rooms.
In summary, while many guests found the ASURE Cleveland Rotorua to be clean, comfortable and well-maintained, others experienced lapses in cleanliness that impacted their stay.
Visitors of the ASURE Cleveland Rotorua consistently highlight the exemplary hospitality offered by its staff. Guests praised the staff for being incredibly friendly, warm and helpful, creating a welcoming atmosphere from the moment they arrived. The manager and owners also received high marks for their approachable and kind demeanor, often going out of their way to ensure guests had an enjoyable stay. The receptionist’s courteous and lovely nature stood out to many, making check-in and queries a pleasant experience.
The consistent friendliness and helpfulness of the staff have been a noted feature, leaving guests feeling valued and cared for. Notably, several reviews commended the prompt and efficient response to any issues raised, ensuring a smooth and comfortable stay.
The overall service was described as straightforward, cooperative and accommodating with the staff’s efforts contributing significantly to the positive experiences of the guests. The cleanliness of the property and the amenities, particularly the heated pool, added to the appeal, supported by a tight ship run by the staff to guarantee a restful environment.
In summary, the ASURE Cleveland Rotorua’s team plays a crucial role in enhancing guest satisfaction, making it a highly recommended destination for those seeking friendly and attentive service.
ASURE Cleveland Rotorua offers guests a delightful pool experience, ideal for both relaxation and fun. The heated outdoor swimming pool receives consistent praise for its warm, bath-like temperature, making it a fantastic choice, especially during colder months. Families particularly appreciate the kids' enjoyment of the thermal pool and many highlight the mineral hot tubs and baths as exceptional.
The geothermal private pools and mineral pools are frequently mentioned with guests noting their soothing properties and convenience. Open until 10 PM, these pools provide a perfect end to a busy day exploring the area. The outdoor pool's warmth is a noted perk with many guests finding it both cozy and rejuvenating.
Several reviews emphasize the pool's excellent maintenance and inviting warmth, describing it as amazing, fantastic and beautiful. The pool's extended hours and the well-maintained playground offer additional appeal for families with children.
Located conveniently close to local activities, the motel's pool facilities contribute significantly to its positive reviews. The mineral pools, in particular, are loved for their therapeutic benefits. Overall, the combination of heated swimming pools and mineral baths makes ASURE Cleveland Rotorua a standout choice for those seeking a relaxing and enjoyable stay.
ASURE Cleveland Rotorua offers a reliable stay, fitting well within its three-star rating. Guests find the motel generally passable to very good with notable mentions of its thermal pools being a standout feature, well-maintained with no discernible sulphur smell thanks to air purifiers. The location is convenient and the spacious two-bedroom units receive high marks for comfort, complete with heat pumps in all rooms. Cleanliness is somewhat inconsistent, though some guests report very clean and comfortable rooms. The motel shows signs of wear and could benefit from a facelift with some areas appearing dated or shabby. Despite this, the helpful staff and renovations in some rooms add to the overall positive experience. Occasional issues, such as excess water in the pools causing discomfort, were noted but did not overshadow the generally favorable reviews.
The outdoor heated swimming pool at ASURE Cleveland Rotorua consistently receives high praise from guests. The pool is described as amazing, fantastic and like a warm bath, providing a delightful experience for swimmers. Guests also appreciate the indoor mineral pool, which is noted to be magnificent. The availability of both pools makes the stay even more enjoyable, especially as the outdoor pool stays warm, making it perfect for an evening swim. However, it is worth noting that the outdoor pool was occasionally unavailable for a few hours during the day. Overall, the outdoor and indoor pools are standout amenities that contribute to a memorable stay at the motel.
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Location
Breakfast
Rooms
Beds
Cleanliness
However, the reviews also highlighted significant inconsistencies in cleanliness. Numerous guests reported areas that needed attention, such as stained carpets, dirty kitchen utensils and bathrooms that lacked thorough cleaning. Some found cobwebs, dusty areas and poorly cleaned bathrooms and toilets, which detracted from their overall experience. Concerns were raised about the hygiene of the kitchen and poor ventilation in some rooms.
In summary, while many guests found the ASURE Cleveland Rotorua to be clean, comfortable and well-maintained, others experienced lapses in cleanliness that impacted their stay.
Staff
The consistent friendliness and helpfulness of the staff have been a noted feature, leaving guests feeling valued and cared for. Notably, several reviews commended the prompt and efficient response to any issues raised, ensuring a smooth and comfortable stay.
The overall service was described as straightforward, cooperative and accommodating with the staff’s efforts contributing significantly to the positive experiences of the guests. The cleanliness of the property and the amenities, particularly the heated pool, added to the appeal, supported by a tight ship run by the staff to guarantee a restful environment.
In summary, the ASURE Cleveland Rotorua’s team plays a crucial role in enhancing guest satisfaction, making it a highly recommended destination for those seeking friendly and attentive service.
Pool
The geothermal private pools and mineral pools are frequently mentioned with guests noting their soothing properties and convenience. Open until 10 PM, these pools provide a perfect end to a busy day exploring the area. The outdoor pool's warmth is a noted perk with many guests finding it both cozy and rejuvenating.
Several reviews emphasize the pool's excellent maintenance and inviting warmth, describing it as amazing, fantastic and beautiful. The pool's extended hours and the well-maintained playground offer additional appeal for families with children.
Located conveniently close to local activities, the motel's pool facilities contribute significantly to its positive reviews. The mineral pools, in particular, are loved for their therapeutic benefits. Overall, the combination of heated swimming pools and mineral baths makes ASURE Cleveland Rotorua a standout choice for those seeking a relaxing and enjoyable stay.
3 Star
Outdoor Pool
Yes, ASURE Cleveland Rotorua has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at ASURE Cleveland Rotorua.
No, ASURE Cleveland Rotorua doesn't allow dogs.
Yes, parking facilities are available at ASURE Cleveland Rotorua.
No, ASURE Cleveland Rotorua doesn't have a gym.
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