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Summary of reviewsCrashpalace Backpackers in Rotorua presents itself as an excellent choice for travelers seeking convenience, comfort, and a welcoming atmosphere. Its prime location allows guests easy access to Rotorua's main attractions, eateries, supermarkets, and public transport, making it an ideal base for exploration. The hostel is frequently praised for its cleanliness, with well-maintained rooms and communal areas. Guests appreciate the tidy showers and the organized kitchen space, all contributing to a pleasant stay. The attentive and friendly staff are a cornerstone of Crashpalace's charm, consistently receiving accolades for their helpfulness and contribution to a welcoming social atmosphere. Notable staff members, such as Bastian and Adela, further enhance the guest experience by going above and beyond in ensuring a comfortable stay.
Accommodation at Crashpalace is varied and appreciated for its spaciousness, comfort, and practicality. Many guests highlight the clean and comfortable beds, the provision of lockers, desks, and ample power points as conducive to relaxation. The hot tub is a notable feature for unwinding after a long day. While some guests have mentioned room temperature issues or quirky layouts, the overall feedback remains positive.
The hostel's WiFi service is another important aspect, providing reliable connectivity for most, although there are occasional reports of spotty connections in some areas. The bedding is generally comfortable, although a few guests have expressed a desire for improvements in the bunk beds' stability.
In summary, Crashpalace Backpackers offers a clean, comfortable, and conveniently located experience, with a dedicated staff that ensures guests feel welcomed and well cared for. Despite minor issues such as some unstable bunks and occasional WiFi inconsistencies, the hostel remains a popular choice for travelers exploring Rotorua. Show more
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Categories
Cheap Hostel
Crashpalace Backpackers offers budget accommodation with a social atmosphere in Rotorua. This is a cheap place to stay for backpackers that want to be close to the city.
Accessible Hostel
Small Hostel
Room Types
Budget Double RoomThe unit has 1 bed.
Budget Twin RoomThe unit has 2 beds.
Bed in 6-Bed Mixed Dormitory Room
Bed in 10-Bed Mixed Dormitory Room
Bed in 4-Bed Mixed Dormitory Room
Bed in 4-Bed Mixed Dormitory Room
Bed in 8-Bed Mixed Dormitory Room
Double Room with Private BathroomThe double room has a private bathroom fitted with a shower and a hairdryer. The unit has 1 bed.
Bed in 10-Bed Mixed Dormitory Room
Economy Single RoomThe unit offers 1 bed.
Bed in 6-Bed Female Dormitory Room
Guest Reviews
8.6
Very Good
Location
Crashpalace Backpackers in Rotorua boasts an exceptionally strategic location that caters to travelers seeking convenience in exploring the city's attractions. Nestled within walking distance of must-visit spots, the hostel is close to the Polynesian Spa, Government Gardens, and a myriad of dining options, making it ideal for guests eager to unwind and explore. Its proximity to supermarkets, public transport, and the central business district means that guests can effortlessly navigate Rotorua and access everything they need. The hostel is reported to be clean and offers well-maintained facilities, contributing to guest satisfaction. While some reviews mention that the area might feel less safe at night, the overall consensus is positive, highlighting the hostel as an excellent base with spacious common areas and comfort that enhances the travel experience in Rotorua.
Rooms
Crashpalace Backpackers offers a range of accommodations praised for their spaciousness and cleanliness. Many guests found the rooms sufficiently large for comfortable stays, with several reviewers highlighting their comfort and cleanliness. The rooms come with practical amenities such as lockers and desks, and offer enough power points for charging devices, making them suitable for relaxation. Guests generally appreciated the neat and well-maintained environment, with rooms featuring private and shared bathrooms that are kept clean. The double rooms are particularly noted for their comfort and the presence of necessary amenities.
However, some reviews mentioned minor issues, such as room temperature concerns and quirky layouts. While fans are available to address the heat, effectiveness varies, and a few guests noted noise disturbances when situated near kitchen areas. Privacy was occasionally compromised in some bathroom setups.
An attractive feature for many visitors is the hot tub, praised for its perfect temperature and ability to offer relaxation after a long day. Overall, the location is central, providing convenience, and guests can enjoy shared spaces and a well-equipped kitchen, enhancing the communal backpacker experience.
Beds
Crashpalace Backpackers stands out for its comfortable bedding, which is frequently praised by guests for providing a restful night's sleep. Many reviewers note the beds as being clean and extremely comfortable, adding to the overall positive experience at this establishment. Individual pods offer privacy and ample space for personal belongings, enhancing the dormitory experience.
However, there are some mixed feelings regarding the bunks. While they are often described as comfy, certain reviews mention the bunk beds as unstable and prone to shaking or creaking. Guests have pointed out issues like thin, saggy mattresses and worn-out bedding, which detract from the comfort for some.
The rooms are small, yet frequently noted for cleanliness, a testament to the attentive staff who maintain the premises. In conclusion, Crashpalace Backpackers offers a generally comfortable stay with its bedding, although some guests would prefer improvements to the bunk beds' stability.
Cleanliness
Crashpalace Backpackers is widely praised for its commitment to cleanliness, making it an ideal choice for travelers seeking a tidy and well-maintained accommodation experience. Guests consistently note the clean facilities, emphasizing well-kept rooms, spotless showers, and regularly serviced toilets. The attention to maintaining cleanliness extends to the communal areas, with guests appreciating a well-organized and tidy kitchen space.
The hostel’s attentive and friendly staff plays a vital role in ensuring that the cleanliness standards are consistently met, contributing to a pleasant atmosphere for guests. The staff’s helpfulness is frequently mentioned, enhancing the overall experience with cleanliness as a top priority.
While guests generally applaud the clean and comfortable environment, there are occasional remarks about areas needing improvement, such as the showers and the kitchen's refrigerator. However, these comments are few when compared to the overwhelming positive feedback. Overall, Crashpalace Backpackers provides a clean, welcoming, and comfortable stay with good facilities and a central location.
Staff
Crashpalace Backpackers enjoys a stellar reputation for its exceptional staff, receiving consistent praise for being friendly, helpful, and attentive. Guests frequently highlight the team's willingness to assist with directions, local recommendations, and booking tours. The staff, including noted members Bastian and Adela, are described as warm and welcoming, perfectly addressing guests' requests and ensuring a comfortable stay. The reception personnel stand out for their professionalism and hospitality, often making guests feel at ease with a very friendly check-in process. Many reviewers appreciate the social atmosphere fostered by the staff, who not only take great care of their guests but also help create a pleasant vibe throughout the hostel. Whether providing valuable travel advice or simply ensuring a sense of warmth and hospitality, the staff at Crashpalace Backpackers consistently enhance the guest experience by going above and beyond.
Wi-Fi
Crashpalace Backpackers offers a generally positive experience when it comes to WiFi access. Many guests found the connection to be friendly and great, with some describing it as excellent and very efficient. For those needing to stay connected while traveling, the working WiFi can be a significant advantage. However, the experience is not uniformly perfect throughout the property. There are a few noted areas for improvement, such as WiFi not reaching room number 14 and reports of spotty or slow connections at times, especially upstairs and downstairs. Despite these occasional inconsistencies, many guests have appreciated the overall convenience and reliability of the WiFi service at this backpacker destination.
No, Crashpalace Backpackers doesn't have any pool.
No, a spa isn't available at Crashpalace Backpackers.
No, Crashpalace Backpackers doesn't allow dogs.
No, parking facilities aren't available at Crashpalace Backpackers.