Ramada by Wyndham Sacramento offers a conveniently situated stay with its accessible location, particularly close to major freeways, shopping centers and local events. Despite some mixed sentiments about the neighborhood, its central placement and easy access to various points in Sacramento make it a practical choice for many travelers.
Guests have mixed opinions about the hotel's complimentary breakfast. While some appreciate the basic continental offerings, others feel it lacks diversity and quality, indicating room for improvement.
The rooms at the hotel receive praise for their spaciousness and amenities like microwaves, mini-fridges and sometimes even mini kitchens. Many guests find the beds comfortable. However, inconsistent cleanliness, outdated furnishings and maintenance issues are frequent complaints that significantly impact the overall experience.
Cleanliness is a major concern with numerous reports of dirty rooms, hallways and bathrooms. Some guests noted the presence of pests and unclean common areas, overshadowing the few positive remarks about clean and comfortable rooms.
Staff experiences are hit-or-miss. Some employees are highlighted for their friendliness and professionalism, while others are criticized for rude and inattentive behavior, particularly at the front desk. The check-in process can be slow and frustrating, pointing to a need for better training and customer service prioritization.
Wi-Fi services are mixed with some guests finding it reliable and others facing connectivity issues, particularly on higher floors.
The pool area generally receives favorable feedback for its cleanliness and maintenance, making it a popular feature for families. However, occasional closures and the absence of pool towels are noted drawbacks.
Families might find the amenities appealing, especially the pool for children, but should remain cautious about safety after dark. Mixed reviews about the suitability for young children hint at potential concerns.
Overall, while Ramada by Wyndham Sacramento provides some comfortable and practical features, significant improvements are needed in cleanliness, staff training and breakfast variety to enhance the guest experience. The hotel currently meets basic needs but may fall short of expectations for higher-rated accommodations.
Categories
Sustainability Journey
This Ramada is part of the Wyndham brand, which has a focus on green sustainability. Wyndham properties are encouraged to implement practices that reduce environmental impact.
Parking
Offers free parking. Its location on Auburn Blvd in Sacramento provides convenient access to the surrounding area, with complimentary parking.
Outdoor Pool
This hotel features an outdoor pool. Guests can enjoy the swimming facilities on site.
Family
Pool
Outdoor Pool
3 Star
Honeymoon
Business
Accessible
Gym
Room Types
King Room - Non-SmokingFeaturing a flat-screen TV with cable channels, this room includes a microwave, a refrigerator, a coffee machine, ironing facilities, safety deposit boxes, and ironing facilities. The en suite bathroom includes a hairdryer.
King Suite - Non-SmokingFeaturing a flat-screen TV with cable channels, this room includes a microwave, a refrigerator, a coffee machine, ironing facilities, safety deposit boxes, and ironing facilities. The en suite bathroom includes a hairdryer.
Deluxe King Suite - Non-SmokingFeaturing a flat-screen TV with cable channels, this room includes a microwave, a refrigerator, a coffee machine, ironing facilities, safety deposit boxes, and ironing facilities. The en suite bathroom includes a hairdryer.
Deluxe Suite - Disability Access/Non-SmokingFeaturing a flat-screen TV with cable channels, this room includes a microwave, a refrigerator, a coffee machine, ironing facilities, safety deposit boxes, and ironing facilities. The en suite bathroom includes a hairdryer.
Queen Room with Two Queen Beds - Non-SmokingFeaturing a flat-screen TV with cable channels, this room includes a microwave, a refrigerator, a coffee machine, ironing facilities, safety deposit boxes, and ironing facilities. The en suite bathroom includes a hairdryer.
Deluxe Queen Room - Disability Access/Non-SmokingFeaturing a flat-screen TV with cable channels, this room includes a microwave, a refrigerator, a coffee machine, ironing facilities, safety deposit boxes, and ironing facilities. The en suite bathroom includes a hairdryer.
King Room - Hearing AccessibleProviding free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, heating, a flat-screen TV with cable channels, as well as sea views. The unit offers 1 bed.
Queen Room with Two Queen Beds - Hearing AccessibleFeaturing free toiletries, this quadruple room includes a private bathroom with a bath and a hairdryer. The quadruple room features air conditioning, a tea and coffee maker, heating, a flat-screen TV with cable channels, as well as sea views. The unit has 2 beds.
Guest Reviews
5.0
Rated
Review Summaries
Location
Ramada by Wyndham Sacramento offers a conveniently situated stay with numerous guests highlighting its accessible location. The hotel is close to major freeways, making it easy to reach various destinations and quickly get back on the road. Its central placement ensures proximity to a range of activities and local events, including golf courses and festivals like Aftershock. Additionally, the hotel is near shops, fitness centers and entertainment venues, providing convenience for various needs.
The location's ease of access is frequently praised, being just off the freeway and near local stores which are within a 5-10 minute drive. This makes running errands or attending events straightforward. It's an especially suitable choice for those visiting local educational institutions or workplaces with guests noting it was just a short drive from their school or job.
While the area may seem less appealing to some, the trade-off between location and price offers value for budget-conscious travelers. However, guests should be aware of mixed sentiments regarding the surrounding neighborhood, which may not always feel family-friendly at night. Despite these concerns, the overall sentiment is that the hotel's location serves well for practical purposes and quick access to Sacramento’s points of interest.
Breakfast
Ramada by Wyndham Sacramento offers a complimentary breakfast to its guests, but the experience appears to be hit-or-miss based on feedback. While some guests noted the inclusion of basic continental items like bagels, toast, cereal and coffee, others found the offerings to be unsatisfactory or even non-existent. A few guests appreciated some variety and certain name-brand breakfast foods, while others felt the breakfast lacked both diversity and quality. There were mentions of hot items, though these were not consistently highlighted.
Common criticisms included the lack of hot options such as eggs and sausage and a desire for a broader selection. Issues such as no breakfast at all, poor quality coffee, watered-down juice and the absence of food restocking were also frequently mentioned. On the positive side, when available, items like apples, bread for toasting and packaged goods were noted to be fresh. Overall, while the breakfast is a convenience factor, many reviews indicate it does not meet expectations, signaling a need for improvement in variety and consistency.
Rooms
The rooms at Ramada by Wyndham Sacramento received mixed reviews from guests. On the positive side, many guests appreciated the spaciousness of the rooms, noting that they were large and could comfortably accommodate families. Several rooms featured balconies, which enhanced the overall experience by providing good lighting and privacy. The presence of amenities such as microwaves, mini-fridges and even two full mini kitchens in some rooms was also highlighted positively. Guests frequently described the rooms as clean, well-stocked and decorated nicely. The bed and pillows often received compliments for their comfort.
However, there were numerous negative feedback points. Cleanliness seemed inconsistent with several guests finding their rooms dirty upon arrival, encountering issues such as filthy carpets, unclean refrigerators, smoke smells in non-smoking rooms and the presence of cockroaches, ants and spiders. Some rooms had outdated furnishings and fixtures, broken amenities and malfunctioning air conditioning or heating systems, leading to uncomfortable stays for many. The state of the bathrooms was of particular concern with issues like filthy bathtubs, broken sinks and torn shower curtains.
Overall, while the rooms had potential with good size and certain amenities, the inconsistent cleanliness and maintenance issues significantly impacted the guest experience.
Beds
Despite a range of opinions, the beds at the Ramada by Wyndham Sacramento generally received positive feedback for their comfort. Many guests found the beds to be comfortable and met their expectations with several reviews specifically mentioning that the beds were very good. Words like comfy, comfortable, soft and huge were frequently mentioned, highlighting that many guests enjoyed their sleeping arrangements.
However, some negative feedback was also present. Issues such as used and worn-out bedding, dirty blankets and bed sheets with burns and holes were noted. Additionally, isolated incidents such as uncomfortable beds, bed bugs and beds being propped up on makeshift supports added to the concerns. Despite these occasional issues, the overall sentiment leaned towards the beds providing a satisfactory level of comfort for most guests.
Cleanliness
Ramada by Wyndham Sacramento has received strong feedback regarding its cleanliness from guests. Multiple reviews highlight significant concerns about the overall maintenance and sanitation of the property. Guests reported dirty rooms with hair, crumbs, cobwebs and stained linens. The carpets, hallways and common areas were frequently described as filthy and often smelled like smoke or marijuana. Bathrooms were often noted as particularly problematic with many reviews mentioning dirty tubs, bathrooms that hadn't been properly cleaned and unpleasant odors.
Moreover, there were frequent reports of missing towels, broken ice machines and general disrepair such as loose toilet seats, outdated facilities and non-functional electrical outlets. Additional comments included the presence of garbage both indoors and in the parking lot and a lack of proper housekeeping services. Some guests even noted the unsettling presence of roaches and expressed concerns about safety due to the unkempt environment and non-guests roaming the property.
Despite these issues, a few guests did find their rooms to be clean and comfortable, but these remarks were significantly overshadowed by the more prevalent negative experiences.
Staff
The staff experience at Ramada by Wyndham Sacramento presents a mixed picture based on guest reviews. Many guests found the staff to be friendly, helpful and professional with particular appreciation for certain members like the night manager, bellman and some front desk and housekeeping staff. These employees were noted for being accommodating, attentive and courteous, contributing positively to guest experiences.
However, numerous reviews highlight significant shortcomings with repeated mentions of rude, unaccommodating and inattentive behavior from other staff members, particularly at the front desk. Issues ranged from staff ignoring requests and showing disinterest in assisting guests, to more severe complaints about unprofessionalism and poor customer service. The check-in process often appeared slow and frustrating and guests noted instances of staff being overwhelmed or unqualified to handle situations effectively.
Security presence was mentioned as inconsistent and several reviews pointed to a lack of responsiveness to guest needs. While there were standout employees who went above and beyond, the overall sentiment suggests a need for improvement in staff training and customer service prioritization.
Wi-Fi
While staying at the Ramada by Wyndham Sacramento, guests had mixed experiences regarding the Wi-Fi service. Although some encounter issues like slow speeds and poor connections, especially on higher floors, other travelers found the Wi-Fi worked well and adequately supported their needs. For those planning a brief visit, the Wi-Fi service was generally considered satisfactory. However, there were instances where guests needed to physically go to the front desk to retrieve the Wi-Fi password, which can be an inconvenience. In summary, Wi-Fi quality at this hotel might vary with some guests finding it reliable and others facing connectivity challenges.
Pool
The pool area at Ramada by Wyndham Sacramento receives generally favorable feedback from guests. Many visitors found the pool to be very nice, emphasizing its cleanliness and how well it was maintained. Families appreciated the experience, noting that their kids particularly enjoyed the pool. It was described as feeling great, offering a cool respite, even if it wasn't always very warm.
However, there are a few concerns to note. Some guests experienced periodic closures of the pool and a few mentioned issues with cleanliness, though these seemed to be less common. Additionally, there were mentions of the absence of pool towels. Despite these occasional drawbacks, the overall sentiment suggests that the pool at Ramada by Wyndham Sacramento provides a pleasant and enjoyable amenity for most of its visitors.
Family
The Ramada by Wyndham Sacramento features amenities that appeal to families, particularly those with children. Kids and teenagers seem to enjoy the pool, which is a highlight. However, some guests noted concerns regarding the suitability of the place for families, especially those with young children. It's advised to be cautious after dark and there have been mixed reviews about the overall safety and comfort of the hotel for families.
3 Star
Situated in a quiet area, Ramada by Wyndham Sacramento offers a basic accommodation experience. Despite being labeled as a three-star hotel, some guests feel it ranks closer to a 1.5 or 2-star establishment. Visitors noted that the facilities are significantly run-down with outdated and unclean areas, including dirty carpets and a tub that needs reglazing. Some unfortunate incidents such as bedbugs and unclean surfaces were also reported, making it less appealing for those seeking higher standards of cleanliness.
On a positive note, this hotel provides a peaceful environment and is well-patrolled, ensuring a sense of safety. Guests found the location satisfactory when they simply needed a place to stay. The hotel offers comfort with its name-brand items and comfortable beds, meeting the basic needs required for a night's rest, even if some aspects didn't meet the expectations of a higher-rated hotel.
FAQ
Yes, Ramada by Wyndham Sacramento has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Ramada by Wyndham Sacramento.
No, Ramada by Wyndham Sacramento doesn't allow dogs.
Yes, parking facilities are available at Ramada by Wyndham Sacramento.
