Four Points by Sheraton Saltillo
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Summary of reviewsFour Points by Sheraton Saltillo offers a comfortable and strategic location for travelers, especially those on road trips or business visits, thanks to its proximity to the main road, toll roads, and industrial areas. The hotel provides secure parking, pets are warmly welcomed, and the staff is consistently praised for their friendliness and excellent service. Guests appreciate the spacious and comfortable rooms equipped with large fridges, microwaves, and coffee makers, making them ideal for longer stays.
The breakfast experience is highlighted for its quality and variety, with guests enjoying fresh fruit and custom omelets, all enhanced by attentive service. While dinner receives mixed reviews, it still provides several delicious options, including Arabic cuisine. The heated indoor pool offers a relaxing, spa-like atmosphere, and while the gym complements the guest experience, some areas need better maintenance.
Despite its older infrastructure, the hotel maintains a cozy aesthetic, contributing to an enjoyable stay. However, areas like cleanliness and WiFi connectivity occasionally receive critiques, indicating the need for improvement. The hotel stands out for its pet-friendly policies, accommodating large dogs and offering ample space for them to play.
Overall, Four Points by Sheraton Saltillo delivers a satisfying experience for visitors, offering strong amenities and a welcoming environment for both humans and their furry companions.
Categories
The breakfast experience is highlighted for its quality and variety, with guests enjoying fresh fruit and custom omelets, all enhanced by attentive service. While dinner receives mixed reviews, it still provides several delicious options, including Arabic cuisine. The heated indoor pool offers a relaxing, spa-like atmosphere, and while the gym complements the guest experience, some areas need better maintenance.
Despite its older infrastructure, the hotel maintains a cozy aesthetic, contributing to an enjoyable stay. However, areas like cleanliness and WiFi connectivity occasionally receive critiques, indicating the need for improvement. The hotel stands out for its pet-friendly policies, accommodating large dogs and offering ample space for them to play.
Overall, Four Points by Sheraton Saltillo delivers a satisfying experience for visitors, offering strong amenities and a welcoming environment for both humans and their furry companions.
Hotel near Golf Courses
This hotel provides access to a golf course located within 2 miles, making it a convenient choice for golf lovers. It is also situated near local golf courses offering lessons.
Hotel Taking Steps Towards Sustainability
This hotel provides sustainability information, including data on carbon and water footprints. It implements guest room recycling and participates in Marriott's sustainability strategy.
Family Friendly Hotel
The hotel features a modern aesthetic and offers amenities suitable for families. It provides versatile spaces for social events and comfortable accommodations.
Dog Friendly Hotel
This hotel welcomes two pets of any size in designated rooms, making it suitable for larger dogs or multiple pets. There is an additional fee of MXN 400 per pet, per night, and both dogs and cats are welcome. Additional pets may be allowed with prior approval.
Hotel with Swimming Pool
This hotel provides a comfortable and convenient stay with a focus on essential amenities. The outdoor pool is surrounded by landscaping, offering a tranquil setting for guests to unwind.
Heated Pool Indoor Pool
Business Hotel
Provides essential amenities and services for business travelers. The hotel features comfortable rooms, meeting spaces, and business facilities. Its location on the Saltillo-Monterrey highway offers convenient access for those traveling between cities.
Accessible Hotel
This hotel is wheelchair accessible throughout its grounds and offers accessible on-site parking, including van accessible parking. Service animals are welcome without a fee. Accessible routes are provided from the public entrance to the on-site pool, business center, fitness center, main entrance, meeting spaces, and restaurants, with rooms and suites accessible through interior corridors.
Hotel with Gym
This hotel has a fitness center with up-to-date equipment, catering to different exercise preferences. Guests can access treadmills, elliptical machines, and free weights for a complete workout.
3-Star Hotel
This hotel offers secure parking, a good restaurant, and is available at a good price. It is a popular choice and is known for its quality and service.
Hotel with Indoor Pool
This hotel has an indoor pool. It also features a restaurant and a bar/lounge.
Hotel for Honeymoon
Hotel with Tennis Courts
Hotel with Heated Pool
Guest Reviews
Four Points by Sheraton Saltillo enjoys a prime location that's highly appreciated by travelers. Nestled conveniently on the main road and close to the highway, it offers quick access for those just passing through or traveling by car. This makes it an ideal stop for road trips, particularly for those heading toward Monterrey. Guests have mentioned the ease of access to toll roads and proximity to industrial areas, making it suitable for both leisure and business travelers. While some mentioned the noise from the main road, the tranquility of the area still receives praise.
The parking facilities are noted as safe and secure, providing peace of mind, especially for those carrying valuables. The hotel's pet-friendly policy is an added bonus, making it a comfortable stay for guests with furry companions. The staff receives high marks for their friendliness and excellent service, enhancing the overall experience.
Though the property is described as somewhat dated, the comfort of the rooms, including large spaces and very comfortable beds, helps maintain a relaxing atmosphere. The on-site restaurant and facilities like a heated covered pool add convenience, while the cleanliness and upkeep of the hotel contribute positively to guest satisfaction. All in all, Four Points by Sheraton Saltillo provides a strategic and comfortable resting place for visitors to the city.
At Four Points by Sheraton Saltillo, the breakfast experience is generally well-received by guests, with many highlighting it as a notable aspect of their stay. Most reviews speak positively about the quality and taste of the breakfast offerings, often described as delicious, rich, and very good. The breakfast buffet receives particular praise for its variety, especially its fresh fruit and well-prepared dishes such as chilaquiles and gorditas. Guests appreciate the option of freshly cooked meals, often mentioning that a chef is available to prepare custom omelets.
The attentive and friendly staff further enhances the breakfast experience, providing excellent service that complements the meal. However, some reviews suggest areas for improvement, such as increasing the variety and addressing occasional issues with cold or bland food. Despite these occasional critiques, the overall sentiment is that the included breakfast offers good value and adds positively to the guest experience at Four Points by Sheraton Saltillo.
Dining at the Four Points by Sheraton Saltillo offers a mixed experience with several positive highlights. The on-site restaurant is known for fantastic meals and serves delicious food, with the dinner service being particularly well-regarded. Guests appreciate the variety, including the option to enjoy Arabic cuisine. Lunches are described as very tasty, and dinner is reasonably priced, adding to the overall appeal. However, some visitors find the buffet selection too simple and suggest room for improvement. Despite a few criticisms about the cost and a couple of negative dining experiences, the restaurant generally provides a satisfying culinary experience to complement a comfortable stay.
Four Points by Sheraton Saltillo offers a mix of comfort and practicality in its guest rooms, with several positive points highlighted by visitors. Many reviews praise the rooms for being spacious and well-equipped, featuring amenities like large fridges, microwaves, and coffee makers, making them convenient for longer stays. The beds and pillows are frequently noted for their comfort, contributing to a restful night's sleep. Guests appreciate the overall cleanliness of the rooms, despite occasional remarks about musty odors or minor maintenance issues. The hotel rooms are described as attractively decorated, with some being newly renovated, adding to the comfort and aesthetic appeal.
Pet owners can find suitable accommodations as the hotel caters well to those traveling with pets, designating specific areas to ensure a peaceful stay for all guests. Although the hotel is older, it has undergone some renovations, resulting in a property that satisfies the needs of guests looking for a straightforward and functional stay. The staff's friendliness and the hotel's overall pet-friendly atmosphere further add to its appeal.
Though there are mixed opinions about the state of some facilities and occasional noise issues, the hotel's comfortable ambiance and attentive service generally leave a positive impression on its guests. With secure parking and a location that minimizes traffic noise, Four Points by Sheraton Saltillo positions itself as a convenient option for travelers seeking a relaxing and accommodating experience.
Visitors to Four Points by Sheraton Saltillo frequently praise the comfort of the hotel's beds, highlighting them as a significant aspect of their stay. The beds are often described as very comfortable, with guests noting the excellent quality of both the mattresses and the pillows. There are multiple remarks about their impressive firmness, contributing to a restful experience for many. Several reviews mention the bed being super comfortable, allowing guests to wake up refreshed and ready to explore Saltillo.
Despite the generally positive feedback, there are occasional mentions of beds being less comfortable or smaller than expected, particularly in double rooms where they are described as marriage size. Additionally, a few guests have commented on bed issues, such as uncomfortable sheets or worn-out bedding. However, these comments are sparse compared to the overwhelming admiration for the bed comfort and cleanliness.
Overall, guests find the beds at Four Points by Sheraton Saltillo to be a highlight of their stay, providing a cozy and refreshing retreat after a day of activities.
When considering a stay at Four Points by Sheraton Saltillo in terms of cleanliness, it's clear that there are mixed impressions from past guests. On the positive side, many have noted the hotel as very clean, with a modern and attractive decor that enhances its peaceful ambiance. Some rooms and facilities were described as clean and well-kept, offering guests a pleasant overall environment. Additionally, guests appreciated the helpfulness of the staff, which contributed to a more comfortable stay. The clean and warm pool and easy access to the highway are often highlighted as positive features of the hotel.
However, several reviews revealed notable areas needing improvement. Certain hallways and rooms have shown signs of wear and age, particularly with old or damaged carpets and furniture. Complaints about insufficient cleanliness in areas like bathrooms and bedrooms were frequent, with some guests citing unpleasant odors and remnants of previous occupants. This lack of thorough cleaning appears to be a recurring issue, as does the outdated condition of the facilities. Problems such as worn-out carpets, neglected exteriors, and insufficient soundproofing have been mentioned, indicating a need for an upgrade or deeper maintenance efforts to meet guests' expectations. While some aspects of the hotel remain satisfactory, the cleanliness and upkeep of common areas and rooms seem to be a consistent concern among guests.
Visitors to Four Points by Sheraton Saltillo consistently highlight the outstanding service provided by the hotel's staff. Guests are met with warmth and professionalism from the moment they arrive, with many noting the staff's exceptional friendliness and attentiveness. The front desk and reception staff receive particular commendations for their courteous demeanor and proficiency in English, enhancing the overall guest experience. Named staff members like Gaston, Marco, Mary, and Nadia have been specifically praised for their helpful and accommodating nature, often going above and beyond to meet guests' needs. The restaurant staff are also applauded for their efficiency and kindness, contributing to a pleasant dining experience. Although there were minor areas perceived as needing improvement, such as staffing during breakfast, the general consensus reflects a well-coordinated and genuinely welcoming team that leaves a lasting impression on visitors.
The Four Points by Sheraton Saltillo offers a mixed experience when it comes to WiFi connectivity. Some guests have appreciated a good WiFi connection during their stay, though others have experienced slow speeds and difficulties with the internet reaching their rooms. There are instances where the internet was reportedly down, and some guests faced issues such as non-functioning ethernet ports. Reviews suggest variability in the WiFi performance, with a notable number of guests finding the internet service lacking in reliability.
The gym at Four Points by Sheraton Saltillo receives mixed feedback from guests. On the positive side, many visitors appreciate the cleanliness and pleasant ambiance of the fitness room, describing the gym area as very clean and well-maintained. Guests enjoy having access to the gym as an added amenity during their stay, complementing the hotel's overall nice facilities that include a praised swimming pool and excellent meal service. However, some reviews mention issues such as neglect in maintenance and occasional service outages, which highlight areas for potential improvement in ensuring that all facilities are consistently operational and safe for all users. Despite these challenges, the presence of both the gym and the pool adds value to the guest experience when fully functional.
Guests at Four Points by Sheraton Saltillo are particularly appreciative of the hotel's pool facilities, frequently mentioning its excellent temperature and heating system as a standout feature. The pool provides a comfortable, warm experience, making it an enticing option especially during hot weather. This covered and heated indoor pool has been described as resembling a spa, offering a relaxing atmosphere for families and individuals alike. The presence of specific regulations governing pool use is noted, suggesting a commitment to safety and order.
However, reviews also express dissatisfaction with certain aspects of the pool area. At times it has been dirty or poorly maintained, with issues including leaking and a flooded floor. Some guests have reported not being able to access the pool due to repairs or events, which was disappointing for those who considered it a key reason for choosing the hotel. Additionally, the pool's size can lead to overcrowding, and seating options are limited in the enclosed pool area.
Despite these drawbacks, the hotel guests seem to largely appreciate the pool, with the warmth and indoor setting highlighted as considerable advantages, particularly for families with children.
Four Points by Sheraton Saltillo offers some conveniences for travelers, particularly those proceeding by car due to its easy access to and from the highway. Despite being a three-star hotel, the establishment has faced criticism for its aging infrastructure and lack of maintenance. Guests have noted that the property feels old, and attention to cleanliness has been an issue. While basic amenities are available, the condition of facilities such as the pool has not met expectations, leading to some dissatisfaction. The hotel's classification may not align with the typical Sheraton standards, indicating room for improvement in maintaining the property.
Four Points by Sheraton Saltillo stands out as a haven for pet lovers traveling with their furry companions. Boasting a welcoming atmosphere, this hotel embraces pets with open arms, offering a level of comfort and convenience that is hard to find elsewhere. It is one of the few hotels in Saltillo that accommodates large dogs, and they make it easy for guests to bring along multiple pets, including cats. Pets can accompany their owners in various areas of the hotel, making the experience enjoyable and stress-free.
The hotel prides itself on being extremely pet-friendly, evident in the freedom guests have to bring their pets into places like the restaurant. The staff receive high praise for their kindness and understanding, ensuring both pets and their owners feel welcome and at ease.
Guests appreciate the spacious rooms and the abundance of open spaces with grass, ideal for dogs to roam and play. While the rooms may come with a slightly higher price tag, they offer a cozy and safe retreat for both humans and pets. Newly renovated accommodations add to the charm, complemented by thoughtful amenities such as quality shampoos to make the stay even more comfortable.
Overall, Four Points by Sheraton Saltillo delivers a gratifying experience for pet owners. Whether stopping over or staying longer, this hotel sets a high standard for hospitality, ensuring that furry friends are not just tolerated but genuinely welcome and cherished.
Location Show Map
Location
The parking facilities are noted as safe and secure, providing peace of mind, especially for those carrying valuables. The hotel's pet-friendly policy is an added bonus, making it a comfortable stay for guests with furry companions. The staff receives high marks for their friendliness and excellent service, enhancing the overall experience.
Though the property is described as somewhat dated, the comfort of the rooms, including large spaces and very comfortable beds, helps maintain a relaxing atmosphere. The on-site restaurant and facilities like a heated covered pool add convenience, while the cleanliness and upkeep of the hotel contribute positively to guest satisfaction. All in all, Four Points by Sheraton Saltillo provides a strategic and comfortable resting place for visitors to the city.
Breakfast
The attentive and friendly staff further enhances the breakfast experience, providing excellent service that complements the meal. However, some reviews suggest areas for improvement, such as increasing the variety and addressing occasional issues with cold or bland food. Despite these occasional critiques, the overall sentiment is that the included breakfast offers good value and adds positively to the guest experience at Four Points by Sheraton Saltillo.
Dinner
Rooms
Pet owners can find suitable accommodations as the hotel caters well to those traveling with pets, designating specific areas to ensure a peaceful stay for all guests. Although the hotel is older, it has undergone some renovations, resulting in a property that satisfies the needs of guests looking for a straightforward and functional stay. The staff's friendliness and the hotel's overall pet-friendly atmosphere further add to its appeal.
Though there are mixed opinions about the state of some facilities and occasional noise issues, the hotel's comfortable ambiance and attentive service generally leave a positive impression on its guests. With secure parking and a location that minimizes traffic noise, Four Points by Sheraton Saltillo positions itself as a convenient option for travelers seeking a relaxing and accommodating experience.
Beds
Despite the generally positive feedback, there are occasional mentions of beds being less comfortable or smaller than expected, particularly in double rooms where they are described as marriage size. Additionally, a few guests have commented on bed issues, such as uncomfortable sheets or worn-out bedding. However, these comments are sparse compared to the overwhelming admiration for the bed comfort and cleanliness.
Overall, guests find the beds at Four Points by Sheraton Saltillo to be a highlight of their stay, providing a cozy and refreshing retreat after a day of activities.
Cleanliness
However, several reviews revealed notable areas needing improvement. Certain hallways and rooms have shown signs of wear and age, particularly with old or damaged carpets and furniture. Complaints about insufficient cleanliness in areas like bathrooms and bedrooms were frequent, with some guests citing unpleasant odors and remnants of previous occupants. This lack of thorough cleaning appears to be a recurring issue, as does the outdated condition of the facilities. Problems such as worn-out carpets, neglected exteriors, and insufficient soundproofing have been mentioned, indicating a need for an upgrade or deeper maintenance efforts to meet guests' expectations. While some aspects of the hotel remain satisfactory, the cleanliness and upkeep of common areas and rooms seem to be a consistent concern among guests.
Staff
Wi-Fi
Gym
Pool
However, reviews also express dissatisfaction with certain aspects of the pool area. At times it has been dirty or poorly maintained, with issues including leaking and a flooded floor. Some guests have reported not being able to access the pool due to repairs or events, which was disappointing for those who considered it a key reason for choosing the hotel. Additionally, the pool's size can lead to overcrowding, and seating options are limited in the enclosed pool area.
Despite these drawbacks, the hotel guests seem to largely appreciate the pool, with the warmth and indoor setting highlighted as considerable advantages, particularly for families with children.
3 Star
Dog Friendly
The hotel prides itself on being extremely pet-friendly, evident in the freedom guests have to bring their pets into places like the restaurant. The staff receive high praise for their kindness and understanding, ensuring both pets and their owners feel welcome and at ease.
Guests appreciate the spacious rooms and the abundance of open spaces with grass, ideal for dogs to roam and play. While the rooms may come with a slightly higher price tag, they offer a cozy and safe retreat for both humans and pets. Newly renovated accommodations add to the charm, complemented by thoughtful amenities such as quality shampoos to make the stay even more comfortable.
Overall, Four Points by Sheraton Saltillo delivers a gratifying experience for pet owners. Whether stopping over or staying longer, this hotel sets a high standard for hospitality, ensuring that furry friends are not just tolerated but genuinely welcome and cherished.
Yes, Four Points by Sheraton Saltillo has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Four Points by Sheraton Saltillo.
Yes, Four Points by Sheraton Saltillo welcomes dogs.
No, parking facilities aren't available at Four Points by Sheraton Saltillo.
Yes, Four Points by Sheraton Saltillo has a gym.
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