Info
Summary of reviewsThe ibis Sorocaba receives a wealth of positive reviews from guests, particularly highlighting its prime location, friendly staff and commendable breakfast offerings. The hotel is praised for its advantageous positioning, near Shopping Iguatemi and major highways, providing easy access to various parts of Sorocaba and Votorantim. This makes it an ideal choice for both business and leisure travelers who also appreciate the proximity to numerous dining options and a calm surrounding area.
The breakfast at ibis Sorocaba garners high praise for its quality and variety. Guests frequently describe it as excellent with a rich assortment of options that include fresh juices, cakes, cold cuts, fruits and special items like Nutella and delicious apple croissants. Despite some contention over the additional cost of breakfast, the overall consensus points towards a satisfying dining experience.
In terms of accommodations, rooms are generally described as clean, comfortable and practical with spacious bathrooms and comfortable beds. However, some feedback indicates that rooms can be small and could benefit from better soundproofing and updated décor. The cleanliness of the hotel is another positive highlight, thanks to the dedicated cleaning staff and well-maintained common areas, notwithstanding a few isolated concerns regarding bathroom upkeep and air conditioning.
Guests often commend the ibis Sorocaba staff for their friendliness and attentiveness. The team's helpful and courteous demeanor contributes significantly to a pleasant stay. Nonetheless, there are suggestions for improved coordination and training, particularly at the front desk during check-in.
The Wi-Fi, though praised for its functionality in some areas, has received mixed reviews with some guests experiencing issues with connectivity and speed. Parking also features prominently in reviews with a notable point being that it's not included in the room rate and the area being uncovered, though the convenience and efficiency of the valet service were appreciated.
For families, the compact room sizes might be a limitation, yet the provision of amenities like cribs and a well-received breakfast service contribute to an accommodating experience. Bed comfort varies with many guests finding the beds comfortable, though there is feedback on the need for improvement in mattress quality and maintenance.
Ibis Sorocaba is particularly well-regarded by business travelers due to its strategic location, practical amenities and reliable Wi-Fi, making it a convenient option for those with professional commitments.
Overall, ibis Sorocaba offers a commendable three-star experience, delivering good value for money with its service quality and practical accommodations, making it a solid choice for short stays, business trips and easy access to local attractions.
Show moreRead review summaries for all categories
Categories
