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Summary of reviewsHotel Palacio Guevara is admired for its remarkable location in the serene surroundings of Cantabria, providing peace and tranquility for those looking to escape everyday hustle. The hotel’s proximity to attractions and the charming town of Comillas, coupled with convenient parking, enhances the ease of exploration and adds to its appeal. Inside, the hotel exudes a cozy and welcoming ambiance with old-style Cantabrian decor that resonates with guests' desire for authenticity. The in-house restaurant is celebrated for its exceptional cuisine and accommodating service, offering outstanding dining experiences at reasonable prices.
Guests appreciate the spacious and beautifully furnished rooms, which often include balconies with captivating views. These accommodations are generally well-maintained, though some improvements could elevate comfort, particularly concerning the beds, which are noted for needing better support. Cleanliness is mostly commendable, though there are suggestions for more consistent housekeeping efforts to meet the hotel’s aesthetic potential.
The staff at Hotel Palacio Guevara are frequently highlighted for their warmth and attentiveness, transforming stays into pleasant experiences. Particularly notable is Gema, who stands out for her exceptional service and helpfulness. Despite certain needs for renovation, the friendly and accommodating nature of the staff enhances the overall guest experience, creating a familial atmosphere.
Breakfast at the hotel receives mixed reviews. While many guests enjoy the tasty and diverse offerings, the portion size and lack of variety are occasionally critiqued. Nonetheless, the attentiveness of the breakfast service often compensates for these minor shortcomings.
The hotel’s charm and historical ambiance provide a picturesque backdrop, although addressing specific areas like bed comfort and room cleanliness could significantly enhance guest satisfaction. Overall, Hotel Palacio Guevara combines its superb location, delightful dining, and exceptional staff to create a memorable retreat in the heart of Cantabria.
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