Apart hotel Fraga
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Summary of reviewsApart Hotel Fraga, located in Santiago's Providencia district, stands out for its excellent location, making it an ideal base for exploring the city. Guests find the area to be safe and conveniently positioned close to various attractions, shopping centers like the Costanera Center and an array of restaurants and bars. The hotel's proximity to a nearby subway station further enhances its appeal.
The hotel excels in cleanliness with numerous compliments on the spotless condition of the apartments and communal areas, including the well-maintained rooftop pool. Guests consistently describe the environment as very clean and comfortable. Although there are occasional minor issues like dirty switches, the overall impression remains highly positive.
The apartments receive praise for their comfort and functionality. Guests appreciate the well-equipped amenities, which include a kitchen, dining area and excellent views from balconies. Beds are generally comfortable, although there are a few mentions of some needing replacement and the occasional requirement for more blankets. The bathrooms are noted for their cleanliness and add to the overall positive experience.
The hospitality team at Apart Hotel Fraga, particularly the owner Francisco, garners high praise for their attentiveness and helpfulness. Francisco's excellent communication and willingness to assist with any needs earn him exceptional reviews. The rest of the staff also receives commendations for their friendly demeanor and effective service, contributing to a positive customer experience. Occasionally, there are less favorable interactions, but these are outweighed by the many positive remarks.
In summary, Apart Hotel Fraga is highly regarded for its prime location, immaculate cleanliness, comfortable accommodations and attentive service, making it a favored choice for both leisure and business travelers seeking a pleasant stay in Santiago.
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The hotel excels in cleanliness with numerous compliments on the spotless condition of the apartments and communal areas, including the well-maintained rooftop pool. Guests consistently describe the environment as very clean and comfortable. Although there are occasional minor issues like dirty switches, the overall impression remains highly positive.
The apartments receive praise for their comfort and functionality. Guests appreciate the well-equipped amenities, which include a kitchen, dining area and excellent views from balconies. Beds are generally comfortable, although there are a few mentions of some needing replacement and the occasional requirement for more blankets. The bathrooms are noted for their cleanliness and add to the overall positive experience.
The hospitality team at Apart Hotel Fraga, particularly the owner Francisco, garners high praise for their attentiveness and helpfulness. Francisco's excellent communication and willingness to assist with any needs earn him exceptional reviews. The rest of the staff also receives commendations for their friendly demeanor and effective service, contributing to a positive customer experience. Occasionally, there are less favorable interactions, but these are outweighed by the many positive remarks.
In summary, Apart Hotel Fraga is highly regarded for its prime location, immaculate cleanliness, comfortable accommodations and attentive service, making it a favored choice for both leisure and business travelers seeking a pleasant stay in Santiago.
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Guest Reviews
Apart Hotel Fraga in Santiago's Providencia district consistently garners positive feedback for its excellent location. The area is widely regarded as safe and conveniently situated, allowing guests to reach various attractions, shopping malls like the Costanera Center, restaurants and bars with ease. The hotel's proximity to public transportation, including a nearby subway station, further enhances its appeal, making it an ideal base for exploring the city.
Guests appreciate the comfort and cleanliness of the apartments, as well as the amenities such as a rooftop pool, lounge areas and balconies offering excellent views. The 24-hour concierge service and attentive staff contribute to a sense of security and hospitality, ensuring a pleasant stay. Overall, the combination of a prime location, well-maintained facilities and attentive service makes Apart Hotel Fraga a favored choice for both leisure and business travelers.
Apart hotel Fraga offers a variety of rooms that are highly praised for their cleanliness and comfort. Many guests have found the beds to be particularly comfortable, contributing to a restful night's sleep. The apartments are noted for being well-equipped with essential amenities, making them convenient for a short stay. Despite some comments about the rooms being small, they are appreciated for their functionality, often combining a bedroom, dining area and kitchen into a single space. The bathrooms are consistently well-cleaned, adding to the overall positive experience. Additionally, guests have mentioned enjoying beautiful views from their rooms, further enhancing their stay.
Guests of Apart Hotel Fraga have shared mixed feedback regarding the beds. Many reviews highlight the beds as comfortable with some mentioning that the comfort level stands out. The size of the beds also receives positive remarks with descriptions of them being quite large. However, there are also comments suggesting that some beds are in need of replacement due to discomfort. Additionally, a few guests noted the necessity for more blankets and occasional issues with bed availability when traveling in larger groups. Despite these concerns, the overall arrangement of beds alongside amenities like air conditioning has been generally well-received.
Apart hotel Fraga shines when it comes to cleanliness, garnering numerous positive remarks about the immaculate state of its accommodations. Guests frequently describe the place as super clean and comfortable, praising both the apartments and the communal facilities. Visitors are impressed with the clean and organized bathrooms and the overall pleasant and hygienic environment. The pool area also stands out for its cleanliness and maintenance.
The hotel staff receives accolades for their friendly demeanor and their evident concern for maintaining high standards of cleanliness throughout the property. While there are some mentions of minor issues like dirty switches and worn-out mirrors, these are overshadowed by the general appreciation for the spotless conditions.
However, not all feedback is glowing. Some guests have complained about the lingering smell of cigarettes in the rooms and bathrooms, which detracts from the overall experience. Bedding quality occasionally comes up as a concern with mentions of hard pillows and sheets that didn't smell fresh.
In summary, Apart hotel Fraga is highly commended for its cleanliness and comfort, although there's a room for improvement in addressing occasional cigarette odors and minor maintenance issues.
At Apart Hotel Fraga, the hospitality team receives high praise, especially the owner, Francisco, who is consistently described as very attentive, kind and incredibly helpful. Guests commend his excellent communication skills, quick responses and unwavering willingness to assist with any need, such as arranging transportation or addressing Wi-Fi issues promptly. Reviews highlight exceptional service and attentive care from the entire staff, including Franco Morales with many guests noting their friendly demeanor and relaxed approach.
While the team mostly garners positive feedback for their kindness and excellent customer service, there are mentions of areas that could use improvement. Some guests encountered less favorable experiences, such as a non-responsive owner at times, reception staff that seemed annoyed and cleaning staff attempting to enter without prior notification. Despite these occasional shortcomings, the positive interactions with Francisco and his team are predominant with guests appreciating their concern and helpfulness throughout their stay.
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Location
Guests appreciate the comfort and cleanliness of the apartments, as well as the amenities such as a rooftop pool, lounge areas and balconies offering excellent views. The 24-hour concierge service and attentive staff contribute to a sense of security and hospitality, ensuring a pleasant stay. Overall, the combination of a prime location, well-maintained facilities and attentive service makes Apart Hotel Fraga a favored choice for both leisure and business travelers.
Rooms
Beds
Cleanliness
The hotel staff receives accolades for their friendly demeanor and their evident concern for maintaining high standards of cleanliness throughout the property. While there are some mentions of minor issues like dirty switches and worn-out mirrors, these are overshadowed by the general appreciation for the spotless conditions.
However, not all feedback is glowing. Some guests have complained about the lingering smell of cigarettes in the rooms and bathrooms, which detracts from the overall experience. Bedding quality occasionally comes up as a concern with mentions of hard pillows and sheets that didn't smell fresh.
In summary, Apart hotel Fraga is highly commended for its cleanliness and comfort, although there's a room for improvement in addressing occasional cigarette odors and minor maintenance issues.
Staff
While the team mostly garners positive feedback for their kindness and excellent customer service, there are mentions of areas that could use improvement. Some guests encountered less favorable experiences, such as a non-responsive owner at times, reception staff that seemed annoyed and cleaning staff attempting to enter without prior notification. Despite these occasional shortcomings, the positive interactions with Francisco and his team are predominant with guests appreciating their concern and helpfulness throughout their stay.
Yes, Apart hotel Fraga has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Apart hotel Fraga.
No, Apart hotel Fraga doesn't allow dogs.
No, parking facilities aren't available at Apart hotel Fraga.
Yes, Apart hotel Fraga has a gym.
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