Heidelberg Haus Apart Hotel
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Summary of reviewsHeidelberg Haus Apart Hotel, located in the picturesque neighborhood of Providencia in Santiago, is a highly praised establishment that offers a perfect blend of tranquility and accessibility. The hotel's location in a safe, residential area provides a peaceful environment, while being a short walk from essential attractions like the Los Leones metro station, Costanera Center shopping mall and numerous cafes, restaurants and bars. This strategic location is ideal for exploring Santiago’s vibrant city life and nearby points of interest.
The accommodations at Heidelberg Haus Apart Hotel are frequently lauded for their comfort, cleanliness and functionality. Guests appreciate the airy, modern décor and the well-equipped kitchens in the spacious apartments, which include all necessary utensils and appliances such as microwaves, stoves and refrigerators. The comfort of the rooms, featuring quality bedding and effective heating, is often mentioned along with the exceptional cleanliness and daily cleaning services, which contribute significantly to the positive experience.
The staff at Heidelberg Haus Apart Hotel garner extensive commendations for their exceptional service and dedication. The team is described as friendly, attentive and consistently helpful with special mentions of individuals who go above and beyond to ensure guests' comfort. The professionalism and thoroughness of the cleaning staff also stand out, maintaining high standards of cleanliness and orderliness throughout the hotel.
While the hotel's breakfast options and the absence of a dedicated breakfast area receive mixed reviews, the availability of well-equipped kitchen facilities in each room allows guests to prepare meals independently, a feature that is highly appreciated. Furthermore, the ample nearby cafes and restaurants offer alternative dining options.
Heidelberg Haus Apart Hotel provides satisfactory Wi-Fi, though there are occasional reports of connectivity issues. The boutique-style hotel features beautifully decorated common areas, leveraging unique and modern decor with thoughtful touches such as lemon trees and blackout curtains to enhance the ambiance.
The parking facility at the hotel, while secure, poses some challenges due to its narrowness and limited capacity. Nearby parking options are available to compensate for this.
Overall, Heidelberg Haus Apart Hotel excels in providing a warm, comfortable and clean environment with excellent service, making it a highly recommended choice for travelers looking for a serene yet accessible base to explore Santiago.
Categories
The accommodations at Heidelberg Haus Apart Hotel are frequently lauded for their comfort, cleanliness and functionality. Guests appreciate the airy, modern décor and the well-equipped kitchens in the spacious apartments, which include all necessary utensils and appliances such as microwaves, stoves and refrigerators. The comfort of the rooms, featuring quality bedding and effective heating, is often mentioned along with the exceptional cleanliness and daily cleaning services, which contribute significantly to the positive experience.
The staff at Heidelberg Haus Apart Hotel garner extensive commendations for their exceptional service and dedication. The team is described as friendly, attentive and consistently helpful with special mentions of individuals who go above and beyond to ensure guests' comfort. The professionalism and thoroughness of the cleaning staff also stand out, maintaining high standards of cleanliness and orderliness throughout the hotel.
While the hotel's breakfast options and the absence of a dedicated breakfast area receive mixed reviews, the availability of well-equipped kitchen facilities in each room allows guests to prepare meals independently, a feature that is highly appreciated. Furthermore, the ample nearby cafes and restaurants offer alternative dining options.
Heidelberg Haus Apart Hotel provides satisfactory Wi-Fi, though there are occasional reports of connectivity issues. The boutique-style hotel features beautifully decorated common areas, leveraging unique and modern decor with thoughtful touches such as lemon trees and blackout curtains to enhance the ambiance.
The parking facility at the hotel, while secure, poses some challenges due to its narrowness and limited capacity. Nearby parking options are available to compensate for this.
Overall, Heidelberg Haus Apart Hotel excels in providing a warm, comfortable and clean environment with excellent service, making it a highly recommended choice for travelers looking for a serene yet accessible base to explore Santiago.
Boutique-style Aparthotel
Aparthotel near Ski Resorts
Aparthotel near Nightlife Spots
Aparthotel with Parking
Guest Reviews
Heidelberg Haus Apart Hotel, nestled in the charming neighborhood of Providencia, Santiago, consistently garners praise for its excellent location. Guests appreciate the peaceful and safe residential area, which offers tranquility while still being conveniently close to key attractions. Within a 10 to 20-minute walk, visitors can reach the Los Leones metro station, making explorations around Santiago seamless.
The proximity to the Costanera Center shopping mall, Sky Costanera and Mercado Urbano Tobalaba provides ample shopping and dining opportunities. Cafes, restaurants, bars and markets are also easy to access, contributing to the appeal of strolling through this calm and leafy neighborhood. Additionally, the area’s safety and pleasant ambiance make it an inviting place for leisurely walks.
The hotel’s strategic location affords guests the dual benefits of a serene residential setting coupled with easy access to Santiago's bustling downtown and attractions. The combination of quiet, beauty, safety and proximity to major points of interest provides an ideal base for exploring the vibrant city of Santiago.
Heidelberg Haus Apart Hotel presents a mixed bag when it comes to breakfast offerings, highlighted by both perks and areas needing improvement. Guests have noted that while breakfast is available, it comes at an additional cost that some found high and not justified by the quality provided. Critiques include a lack of a dedicated breakfast restaurant and the absence of an inclusive breakfast option. Some found the breakfast sparse and differing from expectations set by the hotel's advertisements.
However, for those who prefer self-catering, the hotel provides a well-equipped kitchen in each room with utensils, stovetop, microwave and fridge, making it easy to prepare meals independently. Guests have found having a kitchen beneficial for their day-to-day needs, enhancing their overall stay.
Additionally, staff are praised for their helpfulness and there is a shared kitchen offering 24-hour access to water. Some guests also highlighted that there are plenty of nearby cafes, although their late opening times were a drawback for early risers.
Despite some shortcomings, guests generally enjoyed their stay, finding the amenities adequate for preparing an excellent breakfast in the room. The hotel's location and additional kitchen facilities often compensated for the lack of an on-site breakfast service.
The rooms at Heidelberg Haus Apart Hotel receive high praise for their comfort and cleanliness. They are described as airy, well-ventilated and featuring modern decoration. Guests frequently mention that the apartments are spacious and well-equipped with fully functional kitchens that include essentials like microwaves, stoves, kettles and refrigerators, making them ideal for preparing simple meals.
The comfort of the rooms is often highlighted with guests enjoying good-quality bedding, effective heating systems and comfortable furniture. The apartments are noted as being especially warm during cold days, creating a cozy atmosphere. Additionally, the hotel's daily cleaning service and new sheets and towels contribute to the overall pleasant experience.
While many guests find the rooms to be spacious and perfect for short stays, some mention that certain aspects could be improved. The absence of an elevator is noted as a drawback, as is the lack of air conditioning, which can make the rooms hot during summer. Some bathrooms are described as small and there are mentions of water leakage issues and noisy garbage pickup in the early mornings.
Despite these minor inconveniences, the overall feedback emphasizes the hotel's excellent value for money, attentive staff and a peaceful atmosphere. Heidelberg Haus Apart Hotel is particularly well-suited for those looking for a comfortable, functional space to rest while exploring Santiago.
The beds at Heidelberg Haus Apart Hotel garner noteworthy praise for their comfort with guests frequently describing them as very comfortable, spacious and well-kept. The bedding is highlighted for its cleanliness and quality, providing a delightful and restful experience. Several guests found the mattresses to be soft and the pillows particularly accommodating, ensuring a good night's sleep. The rooms are noted for being spacious and safe, adding to the overall sense of comfort.
However, there are some mixed opinions regarding the firmness of the mattresses and the suitability of the pillows. A number of guests found the mattresses too soft for their liking, causing discomfort and back issues for a few. Some mentioned the pillows were too high and hard, leading to difficulty sleeping. Despite these critiques, the general consensus leans heavily towards the positive, emphasizing the overall comfort and high standard of the beds and bedding at the hotel. The clean sheets and good-quality bedding further enhance the sleeping experience, making it a reliable choice for a comfortable stay.
Guests at Heidelberg Haus Apart Hotel frequently praised the exceptional cleanliness and meticulous organization of the establishment. Reviews often highlighted the daily cleaning services, noted for their thoroughness and consistency. Many guests found the apartments not only very clean but also bright and comfortable. The professionalism and friendliness of the cleaning staff were recurrent themes, reflecting the high standards maintained throughout the hotel. Impeccable cleanliness extended to both rooms and common areas with special mentions of spotless rooms and well-kept facilities. Guests appreciated the clean and well-stocked apartments, adding to the overall pleasant and comfortable experience.
Despite a few isolated instances of missed areas, the overwhelming consensus is that the cleanliness at Heidelberg Haus Apart Hotel is of a high standard, contributing significantly to guests' positive experiences. The location and facilities were also well-received, enhancing the appeal of staying at this meticulously maintained hotel. Overall, the cleanliness, coupled with attentive staff and excellent facilities, makes Heidelberg Haus Apart Hotel a highly recommended choice for travelers seeking a pristine and comfortable environment.
The staff at Heidelberg Haus Apart Hotel receive high praise for their outstanding service and dedication. Guests frequently describe the team as very friendly, attentive and exceptionally helpful. The reception staff, particularly individuals like Javier, Luciano and José, are highlighted for their excellent service, kindness and attentiveness.
From check-in to check-out, the service provided is consistently good with staff always ready to assist with any queries or concerns. The 24-hour reception ensures that help is always available and the polite, cheerful demeanor of the employees enhances the guest experience.
Attention to detailed requests, such as preserving baby food machines, also showcases their commitment to guest satisfaction. The cleaning staff is noted for being very thorough and attentive. Overall, the team's empathy, friendliness and willingness to go above and beyond make for a welcoming and pleasant stay at the hotel.
Heidelberg Haus Apart Hotel's Wi-Fi receives mixed reviews from its guests. Many reviewers praise the Wi-Fi, noting that it works well throughout their rooms with some describing it as "impeccable" and "very good." There are positive remarks about the internet having improved a lot and working perfectly in some cases. On the other hand, several guests have reported issues with the Wi-Fi. They mention problems like slow speeds, weak signals and instability with some even finding the internet to be unreliable and hardly working at times. Despite some occasional connectivity problems, there are enough positive comments to suggest that many guests experience satisfactory Wi-Fi during their stay.
Heidelberg Haus Apart Hotel offers a parking facility with some challenges that travelers should be aware of. The parking area is notably narrow, which can make maneuvering a bit challenging, especially for larger vehicles. There are only a few available spots and they cannot be reserved in advance, so availability is not guaranteed. Several reviews mention that the parking spaces are too small and not sufficient in number.
However, there are a few positives, such as the parking being in a secured area with locked access, which provides peace of mind. Additionally, there are garage spots for some cars. For those who find the on-site parking too tight or unavailable, there are several nearby parking options close to the hotel. Despite its limited capacity, the parking facility offers a secured environment, though it may require guests to request entry or exit each time they use it.
Heidelberg Haus Apart Hotel is located in a peaceful and quiet neighborhood, making it ideal for those seeking a calm part of the city. Despite the tranquil surroundings, the hotel benefits from its proximity to various restaurants, cafes and entertainment spots, offering guests convenient access to dining and nightlife options. Many visitors appreciate that there are numerous bars nearby, as well as several places for people to walk and socialize. However, some have noted that noise from people partying in nearby apartments can be an issue. Overall, the area strikes a balance between tranquility and accessibility to local dining and entertainment venues.
Heidelberg Haus Apart Hotel offers a trendy and charming boutique experience with a cozy environment. It features unique and modern decor, accented by tasteful and quirky aesthetic touches. The hotel is beautifully decorated with interesting and unusual items peppered throughout the premises. Guests can enjoy a beautiful view of the Andes from the modern and clean apartments. The ambiance is enhanced by decorating lemon trees at the entrance and on the balcony, contributing to the pleasant atmosphere. Blackout curtains on all windows ensure a restful stay.
Location Show Map
Location
The proximity to the Costanera Center shopping mall, Sky Costanera and Mercado Urbano Tobalaba provides ample shopping and dining opportunities. Cafes, restaurants, bars and markets are also easy to access, contributing to the appeal of strolling through this calm and leafy neighborhood. Additionally, the area’s safety and pleasant ambiance make it an inviting place for leisurely walks.
The hotel’s strategic location affords guests the dual benefits of a serene residential setting coupled with easy access to Santiago's bustling downtown and attractions. The combination of quiet, beauty, safety and proximity to major points of interest provides an ideal base for exploring the vibrant city of Santiago.
Breakfast
However, for those who prefer self-catering, the hotel provides a well-equipped kitchen in each room with utensils, stovetop, microwave and fridge, making it easy to prepare meals independently. Guests have found having a kitchen beneficial for their day-to-day needs, enhancing their overall stay.
Additionally, staff are praised for their helpfulness and there is a shared kitchen offering 24-hour access to water. Some guests also highlighted that there are plenty of nearby cafes, although their late opening times were a drawback for early risers.
Despite some shortcomings, guests generally enjoyed their stay, finding the amenities adequate for preparing an excellent breakfast in the room. The hotel's location and additional kitchen facilities often compensated for the lack of an on-site breakfast service.
Rooms
The comfort of the rooms is often highlighted with guests enjoying good-quality bedding, effective heating systems and comfortable furniture. The apartments are noted as being especially warm during cold days, creating a cozy atmosphere. Additionally, the hotel's daily cleaning service and new sheets and towels contribute to the overall pleasant experience.
While many guests find the rooms to be spacious and perfect for short stays, some mention that certain aspects could be improved. The absence of an elevator is noted as a drawback, as is the lack of air conditioning, which can make the rooms hot during summer. Some bathrooms are described as small and there are mentions of water leakage issues and noisy garbage pickup in the early mornings.
Despite these minor inconveniences, the overall feedback emphasizes the hotel's excellent value for money, attentive staff and a peaceful atmosphere. Heidelberg Haus Apart Hotel is particularly well-suited for those looking for a comfortable, functional space to rest while exploring Santiago.
Beds
However, there are some mixed opinions regarding the firmness of the mattresses and the suitability of the pillows. A number of guests found the mattresses too soft for their liking, causing discomfort and back issues for a few. Some mentioned the pillows were too high and hard, leading to difficulty sleeping. Despite these critiques, the general consensus leans heavily towards the positive, emphasizing the overall comfort and high standard of the beds and bedding at the hotel. The clean sheets and good-quality bedding further enhance the sleeping experience, making it a reliable choice for a comfortable stay.
Cleanliness
Despite a few isolated instances of missed areas, the overwhelming consensus is that the cleanliness at Heidelberg Haus Apart Hotel is of a high standard, contributing significantly to guests' positive experiences. The location and facilities were also well-received, enhancing the appeal of staying at this meticulously maintained hotel. Overall, the cleanliness, coupled with attentive staff and excellent facilities, makes Heidelberg Haus Apart Hotel a highly recommended choice for travelers seeking a pristine and comfortable environment.
Staff
From check-in to check-out, the service provided is consistently good with staff always ready to assist with any queries or concerns. The 24-hour reception ensures that help is always available and the polite, cheerful demeanor of the employees enhances the guest experience.
Attention to detailed requests, such as preserving baby food machines, also showcases their commitment to guest satisfaction. The cleaning staff is noted for being very thorough and attentive. Overall, the team's empathy, friendliness and willingness to go above and beyond make for a welcoming and pleasant stay at the hotel.
Wi-Fi
Parking
However, there are a few positives, such as the parking being in a secured area with locked access, which provides peace of mind. Additionally, there are garage spots for some cars. For those who find the on-site parking too tight or unavailable, there are several nearby parking options close to the hotel. Despite its limited capacity, the parking facility offers a secured environment, though it may require guests to request entry or exit each time they use it.
Nightlife
Boutique-Style
No, Heidelberg Haus Apart Hotel doesn't have any pool.
No, a spa isn't available at Heidelberg Haus Apart Hotel.
No, Heidelberg Haus Apart Hotel doesn't allow dogs.
Yes, parking facilities are available at Heidelberg Haus Apart Hotel.
No, Heidelberg Haus Apart Hotel doesn't have a gym.
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