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Summary of reviewsHotel Elisa Cole receives predominantly positive feedback from guests, particularly in its key areas of location, breakfast offerings, room quality, cleanliness, staff service, and bedding comfort.
Located in an ideal spot for exploring Santiago, the hotel offers easy access to public transport and local attractions. Its setting on a quiet, dead-end street ensures peace and privacy, while the close proximity to restaurants, shops, and cultural sites enhances guests' experiences. The absence of an elevator is occasionally noted, but guests generally praise the hotel's cleanliness and friendly staff as significant benefits, making it a cost-effective choice for travelers.
The breakfast service at Hotel Elisa Cole is well-regarded, with guests enjoying the variety and quality of food presented. The offerings range from eggs and meats to pastries and breads, satisfying diverse preferences. While some find the breakfast simple, others describe it as plentiful and delicious. Attentive staff further enhance the breakfast experience, though a few note room for improvement in terms of variety and value.
Rooms at the hotel are consistently portrayed as spacious, clean, and true to their photos, with comfortable beds and modern decor. Large windows and balconies provide pleasant views and natural light. The bathrooms are spacious and well-maintained, contributing to the overall high standards of cleanliness. The cozy ambiance and attentive staff complement the accommodations, making many guests return for future stays.
Hotel Elisa Cole is lauded for its exceptional cleanliness, from the spotless rooms and fragrant linens to the pristine common areas. Staff maintain high hygiene standards, creating a welcoming environment. The importance placed on security adds to guests' peace of mind. Though there may be occasional disparities in room comfort, the overall cleanliness and staff friendliness make it a favorable choice.
The staff is a standout feature, consistently praised for their friendliness, professionalism, and helpfulness. Noteworthy mentions include the morning receptionist and attendants who provide excellent service, ensuring guests feel valued and supported. This level of genuine hospitality enhances the overall experience, making it memorable for visitors.
The beds at Hotel Elisa Cole contribute significantly to guest satisfaction, providing comfortable, clean bedding conducive to a restful night's sleep. The large bed size and impeccable cleanliness are frequently highlighted, although external noise is occasionally mentioned. Overall, the cozy bedding adds positively to the guest experience.
In summary, Hotel Elisa Cole offers a welcoming and well-rounded stay in Santiago, marked by excellent service, comfortable accommodations, and a superb location. The dedication to cleanliness and guest satisfaction creates a highly favorable environment for travelers. Show more
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Categories
Hotel near Ski Resorts
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Accessible Hotel
Room Types
Single RoomProviding free toiletries, this single room includes a private bathroom with a walk-in shower. The single room provides a wardrobe, a safe deposit box, parquet floors, a flat-screen TV with cable channels, as well as a quiet street view. The unit offers 1 bed.
Standard Double RoomThe double room offers air conditioning, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.
Twin RoomOffering free toiletries, this twin room includes a private bathroom with a walk-in shower. The air-conditioned twin room offers a flat-screen TV with cable channels, a wardrobe, a safe deposit box, parquet floors as well as a quiet street view. The unit offers 2 beds.
Deluxe RoomThis air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with a quiet street view. The unit offers 1 bed.
Standard Triple RoomOffering free toiletries, this triple room includes a private bathroom with a walk-in shower. The air-conditioned triple room offers a flat-screen TV with cable channels, a wardrobe, a safe deposit box, parquet floors as well as a quiet street view. The unit has 3 beds.
Guest Reviews
8.4
Very Good
Location
Hotel Elisa Cole sits in an enviable location that makes exploring Santiago seamless and enjoyable. Situated a short stroll from the nearest metro station, guests can easily navigate the city. The hotel is strategically positioned between downtown and Providencia, providing convenient access to the historical center and popular tourist spots. Visitors will find a variety of restaurants, markets, and shops within walking distance, transforming everyday outings into delightful adventures.
The quiet, dead-end street on which the hotel is located not only offers a sense of privacy but also ensures a peaceful stay. With just a ten-minute walk to the vibrant Barrio Italia and a convenient distance to several parks and public transport, guests are well-placed to uncover Santiago’s gems on foot. The hotel's proximity to local facilities such as bakeries, pharmacies, and even a hospital adds to its appeal for travelers seeking comfort and convenience without the premium price tag.
Despite a few minor setbacks, such as the absence of an elevator, guests generally feel positive about the hotel’s cleanliness and the kindness of the staff, which complements the cost-effective nature of this well-located lodging choice. Whether keen to explore urban attractions or dive into local culinary experiences, Hotel Elisa Cole’s location provides a superb starting point for an authentic Santiago adventure.
Breakfast
Hotel Elisa Cole appears to offer a breakfast experience that generally delights guests with its variety and quality. Many reviews commend the breakfast as being good, with an emphasis on adequate variety that caters to different preferences. Descriptors like plentiful, rich, and very good are frequently used, suggesting that the breakfast service is both satisfying and fills guests' appetites. For those who enjoy a hearty start to their day, the breakfast is often described as very tasty and even sensational, with options ranging from eggs, meat, and cheese to a selection of breads and pastries.
Some guests have found the breakfast to be simple or basic, yet still of good quality. Despite this simplicity, there are reports of a plentiful and even buffet-style offering, ensuring that guests can find something to their liking. The breakfast setting is further improved by attentive and helpful staff, contributing to a welcoming atmosphere. However, a few reviews note that the breakfast can be scarce or a bit expensive, indicating room for improvement in terms of variety and value.
Overall, despite minor criticisms, the breakfast at Hotel Elisa Cole is generally well-received, effectively complementing its good location and impeccable cleanliness.
Rooms
Hotel Elisa Cole offers a welcoming stay characterized by spacious and clean rooms that are true to their booking photos. Guests consistently praise the comfortable and well-maintained beds, which contribute to a restful experience. Many rooms boast appealing features like large bay windows and balconies, providing both natural light and pleasant views. The hotel's cleanliness extends from the rooms to the spacious bathrooms, featuring quality showers. Additionally, the hotel’s location offers proximity to various points of interest, enhancing its convenience for visitors. Guests appreciate the cozy and modern decor that contributes to the overall ambiance. The hotel’s attentive and friendly staff, coupled with a complete and pleasing breakfast, add to the positive guest experience. While some find the location less ideal, the overall quality of the accommodations and service remains a highlight for many returning visitors.
Beds
Hotel Elisa Cole offers a consistently comfortable bed experience for its guests. The majority of reviews highlight the comfort and cleanliness of the beds, ensuring a restful night's sleep. Guests appreciate the large and super comfortable beds, often describing the bedding as impeccable and spotless. The beds are praised not only for their comfort but also for their good size, providing ample space for relaxation. The hotel’s commitment to cleanliness is evident, with reviews emphasizing the spotless condition of the sheets. Though there are occasional mentions of external noise affecting sleep, the hotel largely succeeds in providing cozy and inviting beds that contribute positively to the overall guest experience.
Cleanliness
Hotel Elisa Cole stands out for its exceptional cleanliness and overall tidiness. Guests frequently note that the hotel and its common areas are immaculate, creating a welcoming and comfortable environment. From clean and fragrant bed linens to spotless bathrooms, the attention to maintaining high hygiene standards is evident. Rooms are well-maintained, always clean, and often have a pleasant scent, contributing to a pleasant stay.
Apart from cleanliness, the hotel is characterized by kind and attentive staff who enhance the guest experience with their service. The breakfast, described as good and sometimes exquisite, complements the overall experience. The hotel also emphasizes security, providing guests with peace of mind during their stay.
Though there might be occasional feedback about comfort variances in room assignments, the positive attributes, especially in terms of cleanliness and staff friendliness, make Hotel Elisa Cole a favorable choice for travelers seeking a clean and well-organized accommodation option.
Staff
Hotel Elisa Cole stands out for its exceptional service, thanks to a team of staff who consistently impress guests with their friendliness and willingness to help. Visitors frequently highlight the positive interactions they have with the welcoming and attentive team, underscoring a problem-solving attitude present among the staff members. Special mentions recur for the morning receptionist and attendants like Kevin and Régis, who are particularly noted for their friendliness and attentiveness. The hotel staff are described as courteous and accommodating, adept at handling requests and queries with warmth and professionalism. The overall experience is marked by kind attention and excellent service, leaving guests feeling supported and valued throughout their stay. The combination of genuine hospitality and efficient service makes Hotel Elisa Cole a notable destination for travelers seeking a pleasant and comfortable stay in the city.
No, Hotel Elisa Cole doesn't have any pool.
No, a spa isn't available at Hotel Elisa Cole.
No, Hotel Elisa Cole doesn't allow dogs.
No, parking facilities aren't available at Hotel Elisa Cole.