Hotel Plaza Ñuñoa
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Summary of reviewsHotel Plaza Ñuñoa is highly praised for its prime location in the heart of Ñuñoa, which offers guests excellent access to public transportation, particularly the Chile España metro station. The area is vibrant with numerous dining options, shopping areas, parks and leisure spots, making it convenient for both leisure and business travelers. Its proximity to the national stadium is an additional advantage for event attendees.
The hotel staff consistently receives commendations for their exceptional service with particular praise for individuals like Marcos, Steffi and Fabián. Guests value the staff’s kindness, friendliness and attentiveness, which significantly enhance the overall experience. The breakfast service, while receiving mixed reviews, is often noted for its delicious variety and the high quality and attention provided by the breakfast staff.
Rooms at Hotel Plaza Ñuñoa are generally described as spacious, comfortable and clean with some featuring kitchenettes that add a homey touch. However, there are notable concerns regarding room amenities with complaints about the lack of essentials like closets, safes and adequate bedding. The quality of the mattresses is a recurring issue with many guests finding them uncomfortable and outdated. Cleanliness receives mixed feedback with some guests highlighting impeccable conditions while others report significant lapses in housekeeping standards.
The WiFi service at the hotel is another area with varied feedback; while some guests find it reliable, others experience weak signals and frequent disconnections. Despite these issues, the hotel's positives, including the excellent location, courteous staff and spacious rooms, ensure a balanced and generally pleasant experience for many visitors.
In summary, Hotel Plaza Ñuñoa is recommended for its central location and accommodating staff, although there is room for improvement in terms of room amenities, cleanliness and bed quality to ensure a consistently enjoyable stay.
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The hotel staff consistently receives commendations for their exceptional service with particular praise for individuals like Marcos, Steffi and Fabián. Guests value the staff’s kindness, friendliness and attentiveness, which significantly enhance the overall experience. The breakfast service, while receiving mixed reviews, is often noted for its delicious variety and the high quality and attention provided by the breakfast staff.
Rooms at Hotel Plaza Ñuñoa are generally described as spacious, comfortable and clean with some featuring kitchenettes that add a homey touch. However, there are notable concerns regarding room amenities with complaints about the lack of essentials like closets, safes and adequate bedding. The quality of the mattresses is a recurring issue with many guests finding them uncomfortable and outdated. Cleanliness receives mixed feedback with some guests highlighting impeccable conditions while others report significant lapses in housekeeping standards.
The WiFi service at the hotel is another area with varied feedback; while some guests find it reliable, others experience weak signals and frequent disconnections. Despite these issues, the hotel's positives, including the excellent location, courteous staff and spacious rooms, ensure a balanced and generally pleasant experience for many visitors.
In summary, Hotel Plaza Ñuñoa is recommended for its central location and accommodating staff, although there is room for improvement in terms of room amenities, cleanliness and bed quality to ensure a consistently enjoyable stay.
3-Star Hotel
Located in the Ñuñoa district of Santiago, this hotel offers a comfortable stay with easy access to local attractions and amenities. Guests appreciate its convenient location and value.
Hotel near Ski Resorts
Hotel for Honeymoon
Family Friendly Hotel
Accessible Hotel
Guest Reviews
Hotel Plaza Ñuñoa's standout feature is undoubtedly its prime location. Nestled in the heart of Ñuñoa, guests frequently praise its exceptional proximity to public transportation, including the nearby Chile España metro station, making it incredibly convenient for exploring the city. The area surrounding the hotel is bustling with a variety of eateries, bars and restaurants, ensuring that visitors have ample dining options. Additionally, the location offers good access to shopping areas, parks and other leisure spots, creating a vibrant environment both day and night.
While the location receives overwhelmingly positive feedback, it’s worth noting that the hotel’s value for money and the absence of breakfast services were minor points of contention among some guests. However, the friendly and helpful staff often mitigates these issues, enhancing the overall experience. For those attending events at the national stadium, the hotel's close proximity is another advantage. Despite some external noise and basic room facilities, many guests acknowledge the cleanliness and comfort of the rooms.
In conclusion, Hotel Plaza Ñuñoa is highly recommended for its central location that offers convenience and abundant nearby amenities, making it ideal for both leisure and business travelers.
Hotel Plaza Ñuñoa's breakfast receives a range of reviews from guests, highlighting both its strengths and areas for improvement. Many guests praise the breakfast for being delicious and complete, often mentioning the variety and quality of the fresh products, including coffee from beans, bread and seasonal fruits. The breakfast staff consistently receive high marks for their exceptional service, always being attentive and willing to help.
However, there are some criticisms regarding the breakfast. A few guests found it to be average or basic, though still sufficient. The timing of the breakfast service also drew some negative feedback with some guests finding the schedule too early and the duration too short for their liking. Additionally, some reviews mention the lack of breakfast altogether, indicating that it was not included in their stay or that the hotel does not offer a breakfast service.
A couple of reviews suggested that the hotel could improve by ensuring that breakfast is included, considering the price paid by guests. Furthermore, some guests felt misled by the hotel's advertising regarding breakfast availability. Despite these criticisms, many guests enjoyed the breakfast experience, appreciating the variety and quality of the options provided.
The guest reviews of 'Hotel Plaza Ñuñoa' highlight a mixed experience with the hotel's rooms. On a positive note, the rooms are consistently noted as spacious, comfortable and clean, making them ideal for accommodation in Santiago, whether for families or solo travelers. The inclusion of kitchens in some rooms adds a layer of convenience, making it feel like a mini-apartment complete with modern amenities like air conditioning and functional bathrooms. Guests appreciate the location of the hotel, being close to restaurants, cafes and the metro and generally find the area safe.
However, there are notable concerns that guests have raised. Many rooms lack essential features such as closets, safes and sometimes even basics like kettles and adequate towels. The bedding seems to be a recurring issue with multiple mentions of uncomfortable, hard and outdated mattresses that need urgent replacement. Cleanliness can be inconsistent with reports of dirty rooms upon arrival and lingering issues like stained sheets or inadequate housekeeping.
Some guests faced issues with noise, either due to thin walls or rooms facing busy streets. There were also scattered complaints about the lack of hot water and insufficient bathroom amenities. While some interactions with staff were positive, there were instances of poor customer service, adding to the uneven experience.
In summary, while the 'Hotel Plaza Ñuñoa' offers spacious and well-located rooms with some comforts of home, there is room for improvement in terms of bedding quality, cleanliness and room amenities to ensure a consistently pleasant stay.
Hotel Plaza Ñuñoa receives a mixed response regarding its beds. Guests frequently highlight the comfortable beds and commend the hotel for its excellent service and friendly staff. However, there are several criticisms concerning the condition and quality of the mattresses with many describing them as old, worn and in urgent need of renewal. Some guests find the beds hard and uncomfortable, mentioning issues like insufficient bedding and beds that separate from the headboard. Additionally, there are remarks about the beds being small or basic, which, along with infrastructural concerns like noisy surroundings and potentially hazardous room conditions, contribute to a less than ideal sleeping experience for some visitors. Despite these issues, the hotel’s positives include good-sized rooms and courteous service, balancing the overall experience for many guests.
Hotel Plaza Ñuñoa receives mixed reviews concerning its cleanliness. Many guests laud the hotel for its cleanliness, describing the rooms and facilities as clean and hygienic with organized spaces and attentive housekeeping. Several reviewers mention the clean and comfortable rooms with some highlighting the exceptional, impeccable or very good level of cleanliness. Positive comments also highlight the clean and orderly nature of the rooms, the clean facilities and the excellent service provided by the staff.
However, there are numerous complaints about cleanliness that cannot be overlooked. Some guests report arriving to rooms that had not been thoroughly cleaned, finding dust and leftover items from previous occupants such as used soap bars, condom wrappers and uncleaned fridges. There are mentions of poor cleaning in bathrooms, dirty sheets, clogged shower drains, dirt in showers and a generally neglected condition. A few guests even describe the cleanliness as deficient or terrible, emphasizing that the cleaning service claimed before entry was non-existent in their experience.
In conclusion, while many guests appreciate the cleanliness and comfort of the hotel, others have encountered significant issues that suggest inconsistency in the cleaning standards.
Hotel Plaza Ñuñoa boasts a commendable reputation for its exceptional staff service, as highlighted in numerous guest reviews. Visitors frequently mention the remarkable willingness and attentiveness at check-in, particularly praising individuals like Marcos, Steffi and Fabián for their excellent service. The breakfast staff consistently stands out for their exceptional service, contributing significantly to guests' positive dining experiences.
Kindness and friendliness seem to be the hallmarks of the hotel's team with many reviews emphasizing these qualities. Guests appreciate the respectful and accommodating nature of the staff, who strive to make everyone feel comfortable and valued during their stay. The hotel's commitment to cleanliness and attentive service further enhances the guest experience, creating an inviting and pleasant atmosphere.
Though a few negative remarks about staff availability and attention are noted, the overwhelming majority of feedback celebrates the accommodating and friendly nature of the staff. The consistent praise for individual team members and the overall professionalism of the staff underscores their dedication to high-quality customer service.
Hotel Plaza Ñuñoa offers complimentary WiFi, which some guests have found to be reliable and functional. However, experiences with the connectivity vary. While a few mention good connectivity, others report issues such as weak signals, frequent disconnections and an inability to connect from certain rooms. The WiFi service might be inconsistent, potentially affecting those who rely heavily on a stable internet connection.
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Location
While the location receives overwhelmingly positive feedback, it’s worth noting that the hotel’s value for money and the absence of breakfast services were minor points of contention among some guests. However, the friendly and helpful staff often mitigates these issues, enhancing the overall experience. For those attending events at the national stadium, the hotel's close proximity is another advantage. Despite some external noise and basic room facilities, many guests acknowledge the cleanliness and comfort of the rooms.
In conclusion, Hotel Plaza Ñuñoa is highly recommended for its central location that offers convenience and abundant nearby amenities, making it ideal for both leisure and business travelers.
Breakfast
However, there are some criticisms regarding the breakfast. A few guests found it to be average or basic, though still sufficient. The timing of the breakfast service also drew some negative feedback with some guests finding the schedule too early and the duration too short for their liking. Additionally, some reviews mention the lack of breakfast altogether, indicating that it was not included in their stay or that the hotel does not offer a breakfast service.
A couple of reviews suggested that the hotel could improve by ensuring that breakfast is included, considering the price paid by guests. Furthermore, some guests felt misled by the hotel's advertising regarding breakfast availability. Despite these criticisms, many guests enjoyed the breakfast experience, appreciating the variety and quality of the options provided.
Rooms
However, there are notable concerns that guests have raised. Many rooms lack essential features such as closets, safes and sometimes even basics like kettles and adequate towels. The bedding seems to be a recurring issue with multiple mentions of uncomfortable, hard and outdated mattresses that need urgent replacement. Cleanliness can be inconsistent with reports of dirty rooms upon arrival and lingering issues like stained sheets or inadequate housekeeping.
Some guests faced issues with noise, either due to thin walls or rooms facing busy streets. There were also scattered complaints about the lack of hot water and insufficient bathroom amenities. While some interactions with staff were positive, there were instances of poor customer service, adding to the uneven experience.
In summary, while the 'Hotel Plaza Ñuñoa' offers spacious and well-located rooms with some comforts of home, there is room for improvement in terms of bedding quality, cleanliness and room amenities to ensure a consistently pleasant stay.
Beds
Cleanliness
However, there are numerous complaints about cleanliness that cannot be overlooked. Some guests report arriving to rooms that had not been thoroughly cleaned, finding dust and leftover items from previous occupants such as used soap bars, condom wrappers and uncleaned fridges. There are mentions of poor cleaning in bathrooms, dirty sheets, clogged shower drains, dirt in showers and a generally neglected condition. A few guests even describe the cleanliness as deficient or terrible, emphasizing that the cleaning service claimed before entry was non-existent in their experience.
In conclusion, while many guests appreciate the cleanliness and comfort of the hotel, others have encountered significant issues that suggest inconsistency in the cleaning standards.
Staff
Kindness and friendliness seem to be the hallmarks of the hotel's team with many reviews emphasizing these qualities. Guests appreciate the respectful and accommodating nature of the staff, who strive to make everyone feel comfortable and valued during their stay. The hotel's commitment to cleanliness and attentive service further enhances the guest experience, creating an inviting and pleasant atmosphere.
Though a few negative remarks about staff availability and attention are noted, the overwhelming majority of feedback celebrates the accommodating and friendly nature of the staff. The consistent praise for individual team members and the overall professionalism of the staff underscores their dedication to high-quality customer service.
Wi-Fi
No, Hotel Plaza Ñuñoa doesn't have any pool.
No, a spa isn't available at Hotel Plaza Ñuñoa.
No, Hotel Plaza Ñuñoa doesn't allow dogs.
No, parking facilities aren't available at Hotel Plaza Ñuñoa.
No, Hotel Plaza Ñuñoa doesn't have a gym.
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