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Summary of reviewsHotel Stanford in Santiago’s Providencia neighborhood garners substantial praise for its superior location, situated near the Los Leones metro station and the Costanera Center. The proximity to shopping, dining and public transportation makes it a convenient spot for travelers, who value the quiet and safe neighborhood while having essential amenities within walking distance.
Guests consistently appreciate the cleanliness and comfort of the hotel. The rooms are noted for being spacious, well-maintained and equipped with comfortable beds and clean furnishings. The excellent housekeeping service further enhances the overall guest experience. However, minor issues like occasional inconsistencies in room amenities and occasional musty smells are noted.
The breakfast receives mixed reviews. Many guests find it delicious and abundant with a variety of options, especially the availability of fresh fruit and a comprehensive buffet. Nevertheless, some guests express a desire for more variety and improvements in accommodating dietary restrictions.
The staff at Hotel Stanford is another significant highlight. Guests frequently commend the employees for their friendliness, attentiveness and willingness to assist. Individuals like Jorge and María Isabel receive special mentions for their exceptional service, enhancing the guest experience despite a few isolated instances of less helpful interactions.
Overall, Hotel Stanford stands out for its strategic location, excellent cleanliness and friendly staff, making it a preferred choice for anyone visiting Santiago. While the breakfast and bed quality have room for improvement, the positive aspects of the hotel contribute significantly to a pleasant stay. Show more
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Hotel with Free Wi-Fi
Hotel Stanford provides complimentary Wi-Fi, ensuring guests can stay connected. This is a standard amenity for hotels in this category.
Hotel near Ski Resorts
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Accessible Hotel
Hotel with Gym
Room Types
Deluxe Double RoomThe double room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a hairdryer. This double room has a safe deposit box, an electric kettle, a flat-screen TV and a quiet street view. The unit has 1 bed.
Executive Twin RoomThe twin room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a hairdryer. This twin room features a safe deposit box and a flat-screen TV. The unit offers 2 beds.
Executive Triple RoomThe triple room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a hairdryer. This triple room provides a safe deposit box and a flat-screen TV. The unit has 3 beds.
Single RoomThe unit offers 1 bed.
Guest Reviews
8.3
Very Good
Location
Hotel Stanford boasts an unbeatable location in the heart of Santiago's Providencia neighborhood, making it an ideal choice for any traveler. Guests consistently praise its proximity to the Los Leones metro station and the Costanera Center, ensuring easy access to shopping, dining and various points of interest. The neighborhood is described as both quiet and safe, providing a peaceful retreat from the bustling city while still being close to essential amenities.
Reviewers highlight the convenience of having everything they need within walking distance, including restaurants, bars, shops and public transport links. The hotel offers clean, comfortable rooms and attentive service with additional facilities such as a gym and parking adding to its appeal. The varied breakfast and friendly staff also receive positive mentions, contributing to a pleasant overall experience.
Whether for business or leisure, Hotel Stanford’s strategic location and excellent services make it a preferred choice for visitors looking to explore Santiago de Chile.
Breakfast
Hotel Stanford offers a breakfast that seems to elicit mixed opinions from its guests. Many reviewers appreciated the breakfast for being delicious, abundant and complete. Descriptors such as "exquisite," "tasty," and "very varied" repeatedly appeared, suggesting that for some, the breakfast experience was quite enjoyable. Guests found the breakfast well-presented and highlighted the good quality of the service provided by the attentive and caring staff.
Several positive points included the variety of breakfast options, particularly the availability of fresh fruit and a comprehensive self-service buffet. The breakfast's convenience was also mentioned favorably with some guests appreciating its location and abundance.
However, a notable portion of reviews indicated that more variety could be introduced to the breakfast offerings. There were comments about the lack of diversity, repetitive menu items and insufficient replenishment. Some guests specifically requested a more extensive selection of pastries, the inclusion of options like oatmeal and accommodations for dietary restrictions such as gluten-free alternatives.
Several reviews mentioned that while the breakfast was good, it could have improvements in terms of variety and the quality of certain items. There were also a few critical remarks about the breakfast being very basic with some guests feeling that it did not meet their expectations or justify its cost.
In summary, while the breakfast at Hotel Stanford receives praise for its taste, quality and service, there is clearly room for enhancing variety and catering to specific dietary needs to improve the overall guest experience.
Rooms
Hotel Stanford's rooms garner primarily positive feedback from guests, highlighting their comfort, cleanliness and ample space. Many reviews praise the rooms as comfortable with well-equipped bathrooms and cozy furnishings. Beds receive frequent commendations for their comfort, accompanied by mentions of soft pillows and well-maintained bedding. The rooms often stand out for cleanliness and being well-maintained, providing everything needed for a pleasant stay.
Guests also appreciate the spaciousness, particularly in rooms accommodating up to three people, allowing for relaxation and ample movement. The air conditioning, heating and additional amenities like cable television contribute to a comfortable and convenient guest experience. Moreover, the tranquility of the rooms and pleasing views enhance the restful ambiance.
However, some critiques note the occasional small size of rooms and issues like key card malfunctions or a lack of specific amenities such as a minibar and full-length mirror. Despite these, the overall sentiment remains highly positive, emphasizing Hotel Stanford as a well-located, quality accommodation offering great value.
Beds
Hotel Stanford, situated in a prime location in Santiago, offers a blend of affordability and friendly service. The general sentiment among guests is that the beds are a mix of comfortable and hard with several guests highlighting new and clean bedding. Many appreciated the comfortable beds and found the hotel notably clean with attentive staff. However, a recurring theme in the reviews is the varying quality of the mattresses; some guests reported hard beds, while others found the mattresses uncomfortable or noisy.
Though some visitors praised the comfort and found the beds very accommodating, others noted issues such as old mattresses, insufficient pillows and instances where the double bed was simply two beds pushed together. There were also reports of extra beds being broken and pillows not having covers, which raised concerns about sanitation. Despite these issues, the hotel's excellent facilities and overall positive guest service seem to redeem its reputation to an extent.
Cleanliness
Hotel Stanford impresses with its emphasis on cleanliness and organization, providing guests with a consistently tidy and well-maintained environment. Many reviews highlight the excellent daily cleaning service and spotless facilities. The rooms are frequently described as very clean, tidy and well-equipped, ensuring comfort for guests. The hotel's staff receives praise for their attentiveness and excellent treatment, enhancing the overall experience.
The location is another significant advantage, being convenient and close to key amenities such as the mall and subway station. Despite being an older building, the hotel is well-maintained, preserving its clean and pleasant atmosphere. However, there are occasional mentions of minor issues such as stained curtains, musty bathrooms and traces of old papers in rooms, which suggest that while the general standard of cleanliness is high, there may be variances.
Overall, for those prioritizing cleanliness and comfort in a well-located hotel, Stanford presents a strong option. While it may have a few areas for improvement, the positive aspects of its cleanliness and excellent staff make it a commendable choice.
Staff
Hotel Stanford boasts an impressive reputation for its exceptional staff, frequently praised for their friendliness, kindness and attentiveness. Guests consistently highlight the excellent service provided by the hotel employees with specific mentions of their willingness to assist with any inquiries or concerns. The reception team is noted as particularly welcoming and helpful with standout mentions of individuals such as Jorge and María Isabel, who went above and beyond to enhance guests' stays. Despite a few instances of perceived unhelpfulness regarding local recommendations, the overwhelming majority of reviews reflect a positive and accommodating team that contributes significantly to the overall guest experience. The hotel’s prime location, coupled with its attentive and courteous staff, makes it a favored choice for many visitors.
No, Hotel Stanford doesn't have any pool.
No, a spa isn't available at Hotel Stanford.
No, Hotel Stanford doesn't allow dogs.
No, parking facilities aren't available at Hotel Stanford.