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Summary of reviewsMondrian Santiago, located in the heart of Providencia, is highly praised for its strategic location, offering guests easy access to supermarkets, restaurants, bars, and public transport within a safe and tranquil neighborhood. The hotel's setting invites relaxation and a restful night's sleep, even amidst Santiago's vibrant nightlife. Families and work travelers alike appreciate the peaceful atmosphere and convenient access to local attractions.
The hotel is notable for its exceptional cleanliness, with guests frequently commenting on the spotless condition of the rooms, communal areas, and shared bathrooms. The fresh, clean smell of towels and bedding enhances the overall pleasant atmosphere. Guests also appreciate the well-maintained kitchen facilities, allowing for self-catering—a popular feature given the absence of breakfast service.
Mondrian Santiago's rooms are recognized for their comfort and spaciousness, offering thoughtful amenities such as toiletries, competitive pricing, and easy access to attractions. Although some guests noted areas for improvement, such as room maintenance and bathroom upgrades, the overall experience remains positive.
The friendly and attentive staff contribute significantly to guest satisfaction, with individual team members like Catalina and Carlos receiving special commendations. Their commitment to ensuring a clean and welcoming environment, combined with proactive service, leaves a lasting positive impression.
The hotel's pool area, set within lush gardens, offers guests a refreshing oasis to relax. Despite occasional concerns about cleanliness, the pool is consistently regarded as a highlight, complementing Mondrian Santiago's cozy atmosphere.
Parking facilities are generally well-received, with guests finding security and attentive service advantageous, despite limitations requiring advance reservations. Lastly, the beds receive positive remarks, praised for their comfort, cleanliness, and quality, contributing to a restful stay.
Overall, Mondrian Santiago presents a well-rounded hospitality experience marked by exceptional staff, cleanliness, and an outstanding location, making it a favored choice for visitors to Santiago. Show more
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Categories
Cheap Guest House
Despite a potentially upscale name, this property is listed as a guesthouse, often indicating more affordable lodging than a full-service hotel. Guesthouses provide a comfortable, less formal stay.
Guest House near Ski Resorts
Guest House with Swimming Pool
Outdoor Pool
Guest House with Parking
Small Guest House
Guest House with Outdoor Pool
Room Types
Double Room with Private BathroomGuests will find a refrigerator, kitchenware, an oven and a microwave in the kitchen. The double room also provides guests with a barbecue. This double room includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with mountain views. The unit offers 1 bed.
Twin RoomGuests will find kitchenware, an oven, a microwave and a toaster in the well-fitted kitchen. The twin room also includes a barbecue. This twin room is comprised of a flat-screen TV with streaming services, a shared bathroom as well as a terrace with a quiet street view. The unit has 2 beds.
Budget Single RoomGuests will find kitchenware, an oven, a microwave and a toaster in the fully equipped kitchen. The single room also provides guests with a barbecue. This single room includes a flat-screen TV with streaming services, a shared bathroom as well as a terrace with garden views. The unit offers 1 bed.
Family Room with Private BathroomGuests will find a refrigerator, kitchenware, an oven and a microwave in the well-equipped kitchen. The family room also comes with a barbecue. This family room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a terrace with garden views. The unit has 2 beds.
Double Room with Private BathroomGuests will find kitchenware, an oven, a microwave and a toaster in the kitchen. The double room also provides guests with a barbecue. This double room includes a flat-screen TV with streaming services, a private bathroom as well as a terrace. The unit offers 1 bed.
Standard Double RoomGuests will find kitchenware, an oven, a microwave and a toaster in the well-fitted kitchen. The double room also features a barbecue. This double room is comprised of a flat-screen TV with streaming services, a shared bathroom as well as a terrace with a quiet street view. The unit has 1 bed.
Large Double RoomGuests will find kitchenware, an oven, a microwave and a toaster in the well-equipped kitchen. The double room also includes a barbecue. This double room is comprised of a flat-screen TV with streaming services, a shared bathroom as well as a terrace with garden views. The unit has 1 bed.
Small Single RoomGuests will find kitchenware, an oven, a microwave and a toaster in the well-equipped kitchen. The single room also has a barbecue. This single room includes a flat-screen TV with streaming services, a shared bathroom as well as a terrace with mountain views. The unit offers 1 bed.
Standard Double Room with Shared BathroomGuests will find kitchenware, an oven, a microwave and a toaster in the fully equipped kitchen. The double room also features a barbecue. This double room is comprised of a flat-screen TV with streaming services, a shared bathroom as well as a terrace with garden views. The unit has 1 bed.
Guest Reviews
8.4
Very Good
Location
Located in the heart of Providencia, Mondrian Santiago boasts an exceptional location that draws praise from its guests. Nestled in a safe and tranquil neighborhood, the hotel is a convenient hub for exploring Santiago. Surrounded by supermarkets, restaurants, bars, and public transport options, visitors find it easy to access all the local amenities. The peaceful atmosphere of Mondrian Santiago offers guests a relaxing retreat, whether they are making Skype calls on the terrace or enjoying the spacious, comfortable rooms.
The hotel's surroundings are particularly cherished for their quiet charm, enabling a restful night's sleep even on bustling Saturday nights. Additionally, the strategic positioning near Avenida Manuel Montt allows guests to enjoy vibrant nightlife and local culinary delights. Families appreciate the family-friendly feel and the safety of walking around at night.
Compliments extend beyond location to include the attentive, welcoming staff and the cleanliness and coziness of the rooms and facilities. The balance of affordability with quality service in a top-notch locale makes Mondrian Santiago highly recommended among travelers seeking a well-rounded stay in the city. Whether visiting for work or leisure, the combination of accessibility, serenity, and personal touch makes Mondrian Santiago a favored destination for those venturing into the capital of Chile.
Breakfast
The Mondrian Santiago offers accommodations that cater well to guests who prefer self-sufficiency during their stay. The facilities include a well-equipped kitchen, complete with a refrigerator and a pantry stocked with basic supplies, enhancing the convenience for travelers who wish to prepare their own meals. While the absence of an included breakfast might be surprising to some, the comprehensive kitchen setup makes it easy for guests to create their own morning meals or snacks. This arrangement tends to suit those who appreciate the flexibility of self-catering options, especially given the understandable price point for accommodations without breakfast service.
Rooms
Mondrian Santiago provides guests with a variety of room experiences, most of which highlight comfort and cleanliness. Many visitors appreciated the spaciousness of their accommodations, praising the rooms for being clean, well-lit, and offering pleasant views. Details such as the inclusion of toiletries like towels, shampoo, and bars of soap were noted as thoughtful touches that added to their stay. Guests found the rooms comfortable, with several mentioning the competitive pricing, making it an attractive option for budget-conscious travelers. The hotel's excellent location also stood out, allowing easy access to nearby attractions and offering additional conveniences like parking.
However, some reviews pointed out areas of improvement, like inadequate storage options and the need for better maintenance in certain rooms. Issues such as small shower spaces, worn-out mattresses, and malfunctioning outlets were mentioned. Some guests noted that a more regulated shower temperature and updates to room furnishings would improve their experience. Overall, Mondrian Santiago seems to offer a generally pleasant stay, highlighted by friendly staff and a welcoming atmosphere, but with room for enhancements in certain aspects of room facilities.
Beds
The beds at Mondrian Santiago generally receive positive remarks from guests, often praised for their comfort and cleanliness. Many reviews highlight the beds as very good, with several guests noting the pleasantly comfortable mattresses, describing the beds as providing a cozy and restful sleep. Additional bedding is also highlighted as a thoughtful touch for colder nights. The spaciousness of the rooms, combined with quality pillows and fragrant, impeccable bedding, contribute to a welcoming environment for relaxation. However, some guests experienced issues with the condition of the mattresses, indicating occasional wear and tear. Despite such instances, the overall feedback suggests that the hotel maintains a high standard for bed comfort and room arrangement.
Cleanliness
Mondrian Santiago has garnered appreciation for its impressive cleanliness standards, with guests frequently highlighting the spotless condition of the rooms. The clean environment of the hotel is complemented by the comfort and spaciousness of the accommodations. Towels and beds have a fresh, clean smell, adding to the overall pleasant atmosphere. Guests report that the communal areas, including the kitchen, are generally tidy and well-maintained, contributing to a satisfying stay for those who prioritize hygiene. Furthermore, the shared bathrooms, often a concern for many travelers, are notably clean, offering a surprising level of privacy and comfort.
Despite recurring praise for cleanliness, some guests have pointed out issues — mainly revolving around outdated and somewhat dirty bathrooms, with instances of mold noted. The garden and pool area, while visually inviting, could benefit from better upkeep to match the pristine standards seen inside the hotel. Additionally, improvements in bathroom facilities would enhance the experience for discerning guests.
The friendly and attentive staff at Mondrian Santiago further enhance the overall experience. Their commitment to ensuring a clean and welcoming environment is recognized and appreciated by guests, aligning well with the hotel's emphasis on hygiene and comfort. Overall, Mondrian Santiago maintains a commendable level of cleanliness that positively impacts guests' experiences, with minor shortcomings that, if addressed, would elevate their hospitality to even greater heights.
Staff
Mondrian Santiago is highly praised for its exceptional staff, who consistently impress guests with their friendliness and attentiveness. Reviewers frequently highlight the kindness and helpful nature of the team, including both the general staff and the owners, who ensure guests feel at home. The receptionists, particularly Catalina, receive commendations for their warm welcome and proactive service, making sure guests are comfortable and well-informed. Carlos, a standout member of the team, is often mentioned for his remarkable service and attentiveness. Guests appreciate the staff’s readiness to meet their needs, even accommodating early morning arrivals. The crew maintains excellent communication and exhibits a willingness to swiftly resolve any issues, leaving a lasting positive impression. Overall, the courteous and dedicated staff, combined with the hotel’s great location, contribute to an outstanding guest experience at Mondrian Santiago.
Pool
The Mondrian Santiago offers a pleasant retreat for visitors seeking tranquility, boasting a charming pool area nestled within a serene environment. The pool, complemented by lush gardens filled with plants and trees, creates a refreshing oasis that encourages relaxation. Guests appreciate the outdoor patio, which provides a versatile space for dining, working, or unwinding under the Chilean sun. Despite occasional concerns about cleanliness and seasonal limitations, the pool is consistently regarded as a highlight of the stay, enhancing the overall experience. The cozy atmosphere is further enriched by friendly service and well-equipped facilities, making the Mondrian Santiago a favorable choice for travelers.
Parking
The Mondrian Santiago provides a generally positive parking experience for its guests, with a few key highlights. The hotel offers a secure, fenced parking area, ensuring that vehicles, whether cars or motorcycles, are well-protected. Guests have expressed appreciation for the friendly and attentive staff who are committed to guests' well-being, even accommodating early arrivals with ease. Though the parking area is somewhat limited—requiring advance reservation—it remains a convenient option for those traveling with smaller cars. Its practical location and cost-effective service enhance the overall guest experience. However, it's worth noting that availability might be restricted, so prior arrangement is advisable to ensure a hassle-free parking experience.
Yes, Mondrian Santiago has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Mondrian Santiago.
No, Mondrian Santiago doesn't allow dogs.
Yes, parking facilities are available at Mondrian Santiago.