Park Plaza Apart Hotel

Santiago -33.43904300, -70.64474300 , Huerfanos 545 (Show on Map)
8.7
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsPark Plaza Apart Hotel in Santiago receives glowing reviews for its prime central location, making it an ideal base for exploring the city's historical and cultural landmarks. The hotel is within walking distance to key attractions such as Cerro Santa Lucía, Lastarria neighborhood, Plaza de Armas, museums and Santa Lucia Hill. Its proximity to metro stations further enhances accessibility to other parts of the city. Guests frequently mention the convenience of having supermarkets, money exchange houses and pharmacies nearby. Despite its bustling urban environment, the hotel provides a tranquil and comfortable retreat.

The rooms at the hotel are praised for being spacious, clean and well-equipped, resembling mini apartments with full kitchens. Daily cleaning services ensure a high standard of cleanliness, contributing to a restful stay. While some minor complaints about outdated decor and occasional maintenance issues are noted, the overall sentiment towards the rooms remains positive.

The staff at Park Plaza Apart Hotel stand out for their exceptional service. Guests consistently commend the helpfulness, friendliness and professionalism of the reception team. The fluency in English and the staff's readiness to assist with various needs enhance the welcoming atmosphere.

The breakfast service, although not traditional, is appreciated for its convenience. Guests receive a complimentary snack box the evening before, which includes essentials like sandwiches, juice and coffee. While some guests wish for more variety, this thoughtful gesture is generally well-received.

WiFi connectivity at the hotel sees mixed reviews; many guests praise it as fast and reliable, while others experience intermittent issues. For those relying on stable internet for work, this presents a potential concern.

Parking at the hotel is another area with mixed feedback. Although guests appreciate the availability of secure parking, the directions and accessibility could be improved. Clearer signage and easier access between the hotel and parking areas would enhance the experience.

The hotel's location offers easy access to Santiago’s vibrant nightlife with numerous bars, restaurants and clubs nearby. However, the area may feel less safe after dark and street noise can be an issue at night.

Overall, Park Plaza Apart Hotel offers a delightful stay with comfortable accommodations, excellent service and a superb location, making it a solid choice for travelers looking to explore Santiago.
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Aparthotel with Free Wi-Fi
Park Plaza Apart Hotel offers free Wi-Fi access to guests. This service is a standard offering, ensuring connectivity for all visitors.

Aparthotel with Parking
Parking is available subject to availability and is described as private. Some information suggests it may be located nearby, indicating it might not always be on-site or guaranteed.

Aparthotel near Ski Resorts

Aparthotel near Nightlife Spots

3-Star Aparthotel

Room Types
Standard Apartment Modern apartment featuring private bathroom, air conditioning, kitchenette, free Wi-Fi, and plasma TV.

Loft This apartment features a cable TV, microwave and kitchenware. Please note that maid services are not available for this unit.

Guest Reviews
8.7
Very Good
Location
Nestled in the heart of Santiago, the Park Plaza Apart Hotel boasts an unbeatable location, making it a prime choice for travelers keen on exploring the city's historical and cultural landmarks. This centrally located gem is steps away from the picturesque Cerro Santa Lucía and the vibrant Lastarria neighborhood, known for its bustling restaurant scene and lively nightlife. Guests appreciate the hotel’s proximity to key attractions like Plaza de Armas, museums and Santa Lucia Hill, all within easy walking distance.

The convenience of having metro stations nearby enhances accessibility, offering seamless connectivity to the rest of the city. Guests frequently highlight the ease of visiting popular sites such as the Bellas Artes area, San Cristobal Hill and a variety of parks and cafes. The area around the hotel is not only rich in history but also well-equipped with essential services including supermarkets, money exchange houses and pharmacies.

The hotel's spacious, clean and comfortable apartments provide a restful retreat after a day of sightseeing. Coupled with courteous and helpful staff, these amenities contribute to an enjoyable and convenient stay. Guests consistently praise the tranquility and comfort of their rooms despite the hotel's central location in a bustling urban environment.

For those looking to immerse themselves in the essence of Santiago, the Park Plaza Apart Hotel's superb location, combined with its excellent facilities and attentive service, offers a delightful and practical base for their adventure.

Breakfast
Park Plaza Apart Hotel offers a unique approach to breakfast, often surprising guests with a complimentary snack box delivered to their rooms the evening before. This thoughtful touch includes a ham and cheese sandwich, milk, juice, yogurt, coffee and tea, which many guests found satisfactory and convenient. The complimentary breakfast is appreciated by many, providing an unexpected yet welcome addition to their stay.

While some guests praise the complimentary offerings, acknowledging it as a pleasant surprise and a good start to the day, others feel the breakfast could be improved in variety and presentation. The delivered meal is basic and often repetitive, featuring the same items daily. Some guests have expressed a desire for a more diverse selection, including more sweet items and low-calorie options.

Overall, the hotel's breakfast service has mixed reviews. Although it does not feature a traditional breakfast buffet, the complimentary snack box is a thoughtful gesture that many guests appreciate. However, there is room for improvement in terms of variety and quality to better meet all guests' expectations.

Rooms
The rooms at Park Plaza Apart Hotel are highly praised for their spaciousness and comfort. Many guests found the lofts to be particularly roomy and well-equipped, featuring full kitchens with all necessary utensils, making them feel like mini apartments. The apartments are described as clean, cozy and comfortable with daily cleaning service available. Additionally, several reviewers appreciated the inclusion of convenient amenities such as cable TV and air conditioning.

Guests also highlighted the excellent location of the hotel, which is close to various restaurants and tourist areas. Many rooms offer beautiful views, especially those overlooking Cerro Santa Lucía. The sound insulation is generally good, which adds to the overall comfort.

However, some reviewers pointed out inconsistencies in the room appearances compared to the photos online, as well as issues with lighting and outdated decor. A few mentioned the need for repairs, particularly in the bathrooms and certain fixtures. Despite some noise from street traffic and occasional mustiness, the overall sentiment towards the rooms remains positive.

In summary, Park Plaza Apart Hotel provides spacious, well-equipped and comfortable accommodations ideal for both short and extended stays. The location is excellent and the cleanliness and amenities make it a solid choice for travelers.

Beds
Park Plaza Apart Hotel's beds receive mixed feedback from guests with a notable emphasis on comfort. Many find the beds to be comfortable, spacious and offering a home-like feeling with high-quality sheets and good bedding. Descriptions often highlight comfortable, clean and beautiful rooms, suggesting an overall pleasant stay. Some visitors mention soft mattresses and extra comfy pillows, adding to their comfort. However, not all experiences are positive. A few guests report the beds as being too soft with some even calling them uncomfortable and noting issues such as worn-out mattresses and old pillows. Noise complaints from the city center location are mentioned, but this is expected in a bustling urban area. Despite some critical points, the general consensus leans towards satisfaction, particularly appreciating the comfort and cleanliness of the accommodation.

Cleanliness
The reviews for 'Park Plaza Apart Hotel' primarily highlight the exemplary cleanliness of the establishment. Numerous guests describe their accommodations as clean, tidy and well-maintained with terms such as spotless, impeccable and very clean frequently used to characterize the overall condition of the rooms and common areas. The daily cleaning service is noted by many, ensuring fresh towels and clean bed linens regularly, contributing to an atmosphere of comfort and order.

Although a few guests pointed out occasional cleaning oversights such as dirty dishes, dusty furniture or less than perfect conditions in some bathrooms, these issues appear to be isolated incidents rather than the norm. The hotel's facilities and the rooms themselves are generally praised for being clean and organized, lending to a pleasant stay.

In addition to the cleanliness, the hotel's location and tranquility also receive positive feedback, making it a convenient and peaceful choice for travelers. The staff's friendliness and helpfulness further enhance the welcoming environment. Overall, 'Park Plaza Apart Hotel' appears to maintain a high standard of cleanliness and service, ensuring a comfortable and enjoyable experience for its guests.

Staff
The guest reviews of 'Park Plaza Apart Hotel' consistently highlight the exceptional quality of the staff. Many guests commend the reception staff for being welcoming, very kind and professional with special mentions of specific employees like Mattias, Daniel, Claudia and Mariana for their outstanding service. The staff's fluency in English and their ability to assist with various needs—from arranging taxis to providing directions—are frequently appreciated. Guests also note the overall friendliness, helpfulness and attentiveness of the staff, contributing to a pleasant and secure stay. Furthermore, the attention to cleanliness and efficient management is praised, reinforcing the positive experiences shared by visitors. The emphasis on cordiality and readiness to help makes the team at Park Plaza Apart Hotel stand out as a key component of the hotel’s appeal.

Wi-Fi
The WiFi experience at the Park Plaza Apart Hotel varies widely according to guest reviews. On the positive side, many guests praised the internet service, describing it as great, impeccable, fast and excellent. Several mentioned that the WiFi worked well in all rooms and areas and some highlighted the strong WiFi signal along with quick internet speeds, even citing a good wireless connection throughout their stay. Conversely, there are several instances where guests faced issues with the WiFi, including frequent drops, unsecured connections and no WiFi reception in some rooms. For those planning a working trip, caution is advised as some found the internet unreliable with no effective solution from the hotel. Overall, while many guests experienced satisfactory to excellent internet service, there are notable exceptions requiring consideration.

Parking
Park Plaza Apart Hotel offers various parking options, though some aspects could benefit from better direction and convenience. Guests appreciated the availability of complimentary secure parking—both above ground and underground—highlighting that the parking is included in the price. Many noted that parking is available on-site or within close proximity, albeit in another building or tower, sometimes requiring guests to navigate a bit.

Despite these positives, there were recurring mentions of the parking being somewhat cumbersome to access and locate with multiple guests highlighting the need for clearer signage and improved directions. While the secure nature of the parking was reassuring to many, the lack of a direct connection between the hotel and the parking area presented a minor inconvenience. Overall, the parking provisions are safe and comprehensive, offering peace of mind for travelers with vehicles, though enhancements in clarity and ease of access could improve the experience.

Nightlife
The Park Plaza Apart Hotel in Santiago offers a mixed experience for those looking to explore the city's nightlife. Its location is advantageous with several good bars, restaurants and night clubs just a short walk away. Visitors can easily reach Plaza de Armas, explore the local nightlife and enjoy the lively atmosphere Santiago has to offer. The Lastarria area, known for its vibrant bar scene, is also conveniently close to the hotel. For everyday needs, money exchanges, pharmacies and supermarkets are within walking distance.

However, the area comes with its challenges. The neighborhood can be noisy, especially with ongoing construction work continuing late into the night and street noise filtering into the early morning. Safety is a concern; the vicinity is known to feel unsafe after dark with sparse foot traffic, homeless individuals around and reports of it being somewhat deserted outside business hours. This makes some guests hesitant to venture out after 10 pm. Despite the lively nightlife, some elements such as the presence of vagrants and the general level of cleanliness may not create the best first impression.

Overall, while the Park Plaza Apart Hotel is conveniently located for those who wish to explore Santiago's nightlife, potential visitors should be mindful of the area's nighttime safety concerns and noise levels.


No, Park Plaza Apart Hotel doesn't have any pool.

No, a spa isn't available at Park Plaza Apart Hotel.

No, Park Plaza Apart Hotel doesn't allow dogs.

Yes, parking facilities are available at Park Plaza Apart Hotel.

No, Park Plaza Apart Hotel doesn't have a gym.

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