Tremo Santa María 281
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsTremo Santa María 281 generally receives positive reviews, particularly for its excellent location, which offers easy access to key city sites and amenities, as well as convenient subway and shop options. Guests frequently commend the hotel's friendly and attentive staff, praising their kindness and the professional service provided, notably by the highly-praised staff member, Ruben. The central setting and beautiful, stylish decor create a pleasant and tranquil environment for visitors.
The breakfast service garners positive feedback for its delicious and varied options with guests appreciating the high quality and balanced nature of the meals and the attentive service during breakfast hours. However, some areas for improvement include a need for more variety, larger portions and fresher coffee.
The dinner service at the on-site restaurant features an interesting menu that is well-reviewed, although it does have its drawbacks. The lack of alcohol sales, high prices, poor communication, limited operating hours and a perceived lack of safety in the surrounding neighborhood are mentioned by some guests.
Rooms are typically described as very clean, tidy and adequately heated, offering comfort with well-furnished interiors and king-sized beds. Despite their smaller size and simplicity, rooms meet guest expectations. However, there have been occasional issues with room descriptions not matching reality, confusing room numbering, noise levels and minor cleanliness concerns. Some guests noted problems like unpleasant odors, stained sheets and bugs.
The hotel's emphasis on cleanliness is mostly appreciated with many guests highlighting the well-maintained and spacious nature of the rooms. However, some noted inconsistencies in cleaning services, such as uncleaned rooms, clogged bathrooms and dirty showers, which detracted from their experience.
Beds receive mixed feedback; while many guests praise their comfort and the quality of the linens, there are criticisms about uneven mattresses, old and stained sheets and smelly pillows, indicating that improvements in bedding maintenance might be necessary.
Overall, Tremo Santa María 281 offers good value for money, balancing comfort, service and a prime city location, though there are areas that could benefit from further attention to enhance the guest experience.
Categories
The breakfast service garners positive feedback for its delicious and varied options with guests appreciating the high quality and balanced nature of the meals and the attentive service during breakfast hours. However, some areas for improvement include a need for more variety, larger portions and fresher coffee.
The dinner service at the on-site restaurant features an interesting menu that is well-reviewed, although it does have its drawbacks. The lack of alcohol sales, high prices, poor communication, limited operating hours and a perceived lack of safety in the surrounding neighborhood are mentioned by some guests.
Rooms are typically described as very clean, tidy and adequately heated, offering comfort with well-furnished interiors and king-sized beds. Despite their smaller size and simplicity, rooms meet guest expectations. However, there have been occasional issues with room descriptions not matching reality, confusing room numbering, noise levels and minor cleanliness concerns. Some guests noted problems like unpleasant odors, stained sheets and bugs.
The hotel's emphasis on cleanliness is mostly appreciated with many guests highlighting the well-maintained and spacious nature of the rooms. However, some noted inconsistencies in cleaning services, such as uncleaned rooms, clogged bathrooms and dirty showers, which detracted from their experience.
Beds receive mixed feedback; while many guests praise their comfort and the quality of the linens, there are criticisms about uneven mattresses, old and stained sheets and smelly pillows, indicating that improvements in bedding maintenance might be necessary.
Overall, Tremo Santa María 281 offers good value for money, balancing comfort, service and a prime city location, though there are areas that could benefit from further attention to enhance the guest experience.
3-Star Hotel
Located in Santiago, this hotel offers basic accommodation with essential amenities. Its location provides easy access to local attractions and transport links.
Hotel near Ski Resorts
Family Friendly Hotel
Business Hotel
Guest Reviews
Tremo Santa María 281 is highly praised for its excellent location, making it easy to navigate the city on foot and access key sites and amenities. Situated in a central area, it is especially convenient for those using the nearby subway and visiting local shops. Guests frequently commend the friendly and attentive staff, highlighting the overall pleasant atmosphere of the hotel. The breakfast is generally well-received, although some suggest the coffee could be fresher. The building itself is beautiful and offers a tranquil environment with stylish decoration. Additional perks include the on-site restaurant with an exquisite menu, though a few guests noted the absence of a minibar and parking. Overall, the hotel offers good value for money, balancing comfort, service and a prime city location.
Tremo Santa María 281 offers guests a breakfast experience that frequently garners praise for its delicious and varied options. Many reviewers noted the food's high quality and balanced nature, emphasizing the great attentiveness and service provided during breakfast hours. The presentation is often highlighted positively with some finding the variety to be quite satisfying.
Despite these positive remarks, several guests pointed out areas for improvement. A number of reviews mentioned the lack of variety and portions that were seen as limited or small. Issues such as a cold breakfast area, insufficient sweet bread and minor inconveniences like the absence of fresh coffee or sweeteners were also noted. Additionally, a few guests were disappointed with the breakfast not measuring up to their expectations or the fact that it wasn't buffet-style like in other hotels.
Overall, while the breakfast at Tremo Santa María 281 receives commendations for its taste and service, there are mentions of inconsistencies and specific shortcomings that could be addressed to enhance the morning dining experience.
The restaurant at Tremo Santa María 281 boasts a dinner service with a pretty interesting menu, according to guest reviews. However, it is worth noting several concerns that have been raised. The dining establishment does not sell any kind of alcohol, which might be a consideration for some travelers. The reviews indicate that the restaurant can be quite expensive and there are mentions of poor communication and service. Additionally, the restaurant has short operating hours, which might limit dining options. Guests have also pointed out that the surrounding neighborhood may be perceived as unsafe. Despite the intriguing menu offerings, future visitors might want to weigh these factors when planning their dining experiences.
At Tremo Santa María 281, the rooms are consistently praised for being very clean, tidy and well-heated, providing a comfortable environment for guests. Despite the simplicity and smaller size of some rooms, they adequately serve their purpose. Additionally, several reviews highlight the rooms being well-furnished with king-sized beds, enhancing the comfort of the stay.
However, there were also some concerns noted by guests. Some commented on the room not matching the description, along with issues like confusing room numbering, doors not closing properly and high noise levels from adjacent rooms. A few reviews mentioned cleanliness issues, such as unpleasant odors, stained sheets and occasional pest problems. Overall, while there are areas for improvement, the cleanliness and comfort of the rooms stand out positively.
Tremo Santa María 281 receives mixed feedback regarding their beds. On the positive side, many guests found the beds to be very comfortable with some describing the bed and linens as excellent. However, there are also notable criticisms; some guests encountered issues with the mattresses being uneven, sloping or even in very bad condition. Reports of old sheets, stained linens and smelly pillows are also frequent, indicating that bed maintenance and cleanliness might be a point of concern. While the comfort of the beds receives commendation, attention to detail in bedding quality and mattress upkeep appears necessary for guest satisfaction.
Tremo Santa María 281 appears to garner mixed reviews when it comes to cleanliness. The positive notes shine brightly with many guests consistently highlighting that the rooms are very clean, tidy and well-maintained. This recurrent praise suggests that the hotel prioritizes the cleanliness of its sleeping quarters. Furthermore, guests appreciated that the rooms were spacious and well-heated, adding to the overall comfort of their stay.
However, several areas require attention. A few guests reported issues such as dirty showers, clogged bathrooms and even instances of spiders, which detracted from their experience. Some reviews indicated that cleaning services were not consistent with rooms sometimes left uncleaned throughout the stay and basic amenities not replenished. Additionally, certain critiques pointed out the aged condition of the facilities and some minor issues like the lack of storage for suitcases and clothes and occasional unpleasant odors.
Overall, while the hotel excels in maintaining clean and spacious rooms, there are areas in their cleaning routine and maintenance that need improvement to provide a consistently pleasant experience for all guests.
The staff at Tremo Santa María 281 truly excel in providing exceptional hospitality. Reviews consistently highlight the kindness and helpfulness of the reception team. Guests appreciate the friendly and attentive nature of all staff members with many noting their positive interactions and willingness to assist. A standout member is Ruben, whose service has been specifically praised. The staff's ability to understand Portuguese is an added benefit for international travelers. The consistent professionalism across the team is evident, as they are described repeatedly as polite, cordial and always smiling. This high level of service contributes to an overall inviting and supportive atmosphere for guests.
Location Show Map
Location
Breakfast
Despite these positive remarks, several guests pointed out areas for improvement. A number of reviews mentioned the lack of variety and portions that were seen as limited or small. Issues such as a cold breakfast area, insufficient sweet bread and minor inconveniences like the absence of fresh coffee or sweeteners were also noted. Additionally, a few guests were disappointed with the breakfast not measuring up to their expectations or the fact that it wasn't buffet-style like in other hotels.
Overall, while the breakfast at Tremo Santa María 281 receives commendations for its taste and service, there are mentions of inconsistencies and specific shortcomings that could be addressed to enhance the morning dining experience.
Dinner
Rooms
However, there were also some concerns noted by guests. Some commented on the room not matching the description, along with issues like confusing room numbering, doors not closing properly and high noise levels from adjacent rooms. A few reviews mentioned cleanliness issues, such as unpleasant odors, stained sheets and occasional pest problems. Overall, while there are areas for improvement, the cleanliness and comfort of the rooms stand out positively.
Beds
Cleanliness
However, several areas require attention. A few guests reported issues such as dirty showers, clogged bathrooms and even instances of spiders, which detracted from their experience. Some reviews indicated that cleaning services were not consistent with rooms sometimes left uncleaned throughout the stay and basic amenities not replenished. Additionally, certain critiques pointed out the aged condition of the facilities and some minor issues like the lack of storage for suitcases and clothes and occasional unpleasant odors.
Overall, while the hotel excels in maintaining clean and spacious rooms, there are areas in their cleaning routine and maintenance that need improvement to provide a consistently pleasant experience for all guests.
Staff
No, Tremo Santa María 281 doesn't have any pool.
No, a spa isn't available at Tremo Santa María 281.
No, Tremo Santa María 281 doesn't allow dogs.
No, parking facilities aren't available at Tremo Santa María 281.
No, Tremo Santa María 281 doesn't have a gym.
Location Show Map
More Options
