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Summary of reviewsChateau Resort & Conference Center is highly praised for its excellent location, offering a serene and quiet setting with stunning mountain views. Its proximity to attractions like Camelback, Great Wolf and Kalahari makes it convenient for those interested in skiing and seasonal foliage. Guests appreciate the reasonable prices for the quality and convenience of the location and the beautiful scenery, including picturesque lake and mountain views from the rooms, adds to the overall appeal.
Breakfast experiences vary with many guests enjoying the delicious and varied offerings of the buffet, as well as the friendly staff. Although the $18 per person charge for breakfast is seen as steep and some reported issues with availability, the food quality and taste generally receive favorable comments.
The resort's restaurant receives consistent praise for its fantastic quality of food and price efficiency with menu items like wings and pizza being particularly popular. Guests appreciate the ambiance enhanced by good music, though a few mention limited menu options and overpriced items. Nonetheless, the overall dining experience is positive.
Rooms at Chateau Resort & Conference Center receive mixed reviews. Many guests note the cleanliness, comfortable beds, spaciousness and amazing views from balconies. Some rooms feature helpful amenities like refrigerators and Keurig coffee machines. However, the rooms are also described as outdated and in need of upgrades with issues such as cracked bathrooms, old carpets and malfunctioning amenities. Some guests report unpleasant smells and the need for better maintenance.
Cleanliness reviews are mixed with some guests praising the clean and friendly environment, while others point out outdated and dirty carpets, maintenance issues and questionable cleanliness in bathrooms and pool areas. Unclean conditions and non-functional elevators are additional concerns mentioned.
The staff at Chateau Resort & Conference Center are a standout feature, receiving high praise for their friendliness and warm hospitality. Guests highlight the first-class customer service and positive demeanor of the team, which contributes significantly to the resort's inviting atmosphere.
The resort's pools are a notable feature with the outdoor pool area receiving praise for its cleanliness, heated water and beautiful views. The indoor pool, however, has mixed feedback with some appreciating it and others noting dirtiness and maintenance issues. Despite these inconsistencies, the pool area remains a popular choice for families and those seeking relaxation.
Beds at Chateau Resort & Conference Center are widely regarded as comfortable and cozy with many guests enjoying restful sleep. While some found the beds hard or the pillows worn, the overall sentiment is positive with the majority appreciating the comfort of their sleeping arrangements.
In summary, Chateau Resort & Conference Center offers a picturesque and convenient location with friendly staff and comfortable accommodations. While certain areas need improvement, the overall guest experience leans towards a pleasant and enjoyable stay, especially highlighted by the resort's views, dining options and inviting atmosphere.
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