The Gruene River Hotel & Retreat is a must-visit destination for those looking for exceptional service and a comfortable stay. The staff is friendly, knowledgeable and accommodating with Karen at check-in receiving special praise. Guests consistently rave about the hotel's breakfast with the staff's attentiveness and accommodations being a highlight. The location of the hotel is also a plus, making it an ideal choice for those looking to explore the area. Overall, visitors have found the staff to be among the best they've encountered, making their stay at the Gruene River Hotel & Retreat an unforgettable experience.
The Gruene River Inn has received overwhelmingly positive reviews from guests who have praised the fantastic hospitality and services provided by the friendliest staff. The owners and staff are described as exceptional, accommodating and wonderful with guests highlighting the attentiveness and pampering they received during their stay. Additionally, the location of the hotel overlooking the river adds to its charm and appeal and guests have appreciated the extra attention and service provided by the staff to make their stay as comfortable and enjoyable as possible. If you're looking for a hotel that offers excellent hospitality, friendly staff and exceptional customer service, then the Gruene River Inn is the perfect choice for you.
This resort is wheelchair accessible, although there may be limitations as it is a single-level property with no elevator. It offers accessible parking and features two outdoor swimming pools.
Wingate by Wyndham New Braunfels garners appreciation for its exceptional location, providing convenience and quietude with easy access to major thoroughfares and local attractions. Situated near popular spots like Gruene and shopping centers, the hotel offers both leisure and business travelers a central and accessible place to stay, further enhanced by its clean and quiet rooms.
The breakfast receives mixed feedback with many guests enjoying a variety of hot items such as sausage links, potatoes, eggs and Texas waffles. However, there are mentions of early depletion of supplies, basic offerings and the early closure of breakfast services, indicating room for improvement in maintaining food stock and breakfast area cleanliness.
In terms of room quality, many guests are pleased with the spacious, clean and well-maintained accommodations, complemented by efficient air conditioning and good beds. The hotel's location also adds to its appeal. The staff's excellent customer service often enhances the experience, although there have been occasional reports of outdated décor, housekeeping issues and limited TV channel selections.
Cleanliness throughout the hotel generally receives favorable comments with many enjoying a sanitized environment and courteous staff. However, some reports of dirty carpets, sticky floors, black mold and unpleasant odors suggest variability in room upkeep, which could be improved.
The staff at Wingate by Wyndham New Braunfels are frequently praised for their friendliness, helpfulness and attentiveness. The efficient check-in process and the staff’s efforts to accommodate special requests contribute to the positive reviews, despite a few less satisfactory interactions.
The indoor pool and hot tub are popular among families and guests seeking relaxation. While most feedback on these amenities is positive, noting the comfort and accessibility, some remarks about chlorine odor and cleanliness issues indicate that maintenance in these areas could be enhanced.
Lastly, bed comfort is a mixed bag for guests; some find the beds cozy and conducive to a restful sleep, while others report discomfort due to hard mattresses, back pain, stains and insufficient pillow support.
Overall, Wingate by Wyndham New Braunfels offers a comfortable stay with excellent location benefits, friendly staff and enjoyable amenities, though there are areas that would benefit from improvement, particularly in breakfast service, room maintenance and bed comfort.
This hotel features accessible rooms and amenities, including accessible parking and an outdoor pool. It is a modern hotel with comfortable rooms and is located conveniently near local attractions.
The Country Inn & Suites by Radisson in New Braunfels, TX, attracts guests with its prime location, offering easy access to popular attractions like Schlitterbahn water park, historic downtown New Braunfels and Gruene Hall. Guests frequently commend the convenience of its proximity to a variety of restaurants and local activities. The hotel's location makes it an excellent choice for both family visits and explorations of the town, despite minor inconveniences from nearby construction.
The breakfast at the hotel receives mixed reviews but leans towards the positive. Guests appreciate the good selection and variety of food, particularly the Texas-shaped waffles and delicious coffee. The staff's attentiveness and cleanliness in the dining area contribute significantly to the positive experience. However, there are suggestions for improvement, such as adding more protein options and addressing occasional issues with food quality and replenishment.
Rooms are spacious, clean and equipped with comfortable beds, highlighting large, roomy bathrooms. Many guests praise the friendliness and helpfulness of the staff, which enhances their overall experience. Nonetheless, some visitors report issues such as a musty smell, air conditioning problems and lapses in cleanliness, which suggest room for improvement.
Cleanliness generally receives praise with many guests highlighting the well-maintained property and its modern, inviting design. However, occasional reports of dirty floors, stained carpets and unclean showers reflect inconsistencies in maintaining high standards of cleanliness.
The staff stands out for their friendliness and efficiency, significantly contributing to the positive guest experience. Individual employees, particularly Angel at the front desk, receive special mentions for their outstanding service and helpfulness.
The pool experience is mixed with some guests enjoying their time, but others pointing out the need for better cleanliness and maintenance. The pool size and water temperature were also mentioned as areas needing attention.
The beds receive mixed feedback with many guests finding them very comfortable, while others experienced discomfort due to firmness or lumps. Ensuring consistency in bed quality across all rooms could enhance guest satisfaction.
Overall, the Country Inn & Suites by Radisson in New Braunfels, TX, offers good value with its excellent location and generally comfortable accommodations. It is a favorable option for budget-conscious travelers, though improvements in maintenance, cleanliness and room amenities would enhance the overall guest experience.
This hotel offers accessible rooms, including a Queen Room with Two Queen Beds with Disability Access. It also has an elevator and facilities for disabled guests.
This hotel has common areas suitable for wheelchair-disabled people and offers wheelchair-friendly rooms with wheelchair-accessible bathrooms. It also provides free WiFi and a seasonal outdoor pool.
Holiday Inn Express & Suites New Braunfels by IHG, garners praise from guests for several key aspects, making it a highly recommended choice for travelers. The hotel's location is deemed superb, providing easy access to a range of restaurants, local shops and major attractions such as the River and Schlitterbahn. The convenience of dual roadway access, coupled with comfortable and spacious rooms, adds to the appeal, even though some found the spot unconventional.
Breakfast offerings are highly praised for their variety and quality with many guests finding it an excellent start to their day. The selection includes both hot and cold options, consistently described as delicious, impressive and among the best experienced during travels. Although minor issues like missing items or occasional cold food were noted, the overall breakfast experience remains positive, further enhanced by the clean facilities and helpful staff.
The rooms are generally commended for being clean, spacious and comfortable with efficient air conditioning and well-maintained environments. Guests frequently highlight the quiet and relaxing atmosphere, appreciating thoughtful touches like glass shower doors and ample room sizes. Despite occasional remarks about cleanliness lapses and room sizes, the overall impressions of the décor and comfort are favorable.
Cleanliness across the hotel is another standout feature with numerous guests praising the clean and comfortable conditions and the supportive amenities. While there are sporadic reports of issues such as stained linens or sticky floors, the general sentiment remains positive. Friendly, courteous and helpful staff significantly contribute to this positive perception, further elevating the guest experience.
The staff at Holiday Inn Express & Suites New Braunfels receive widespread acclaim for their exceptional service and friendliness. Guests note that the employees, including specific individuals, are highly attentive, knowledgeable and accommodating, enhancing the overall stay. Despite a few minor issues, the hospitality and helpful nature of the team leave a lasting positive impression.
Lastly, the beds receive a generally favorable reception with most guests finding them comfortable and conducive to a good night's sleep. While some observations about older mattresses and flat pillows are noted, the majority of reviews reflect positively on the bedding comfort.
Overall, Holiday Inn Express & Suites New Braunfels provides a pleasant and comfortable stay with its excellent location, delightful breakfast, clean rooms and outstanding staff, making it a top choice for visitors to the area.
This hotel offers handicapped-accessible rooms and is entirely wheelchair accessible. It has an elevator for access to upper floors and provides adapted baths and roll-in showers in accessible rooms.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 138 hotels in and around Second Crossing