Info
Summary of reviewsHarmony Suite Hotel is nestled in the picturesque Italian Alps, offering guests a sublime blend of natural beauty and convenient access to Bergamo. Surrounded by a charming village, the hotel is perfect for families, providing stunning mountain views and an array of nearby amenities. The central location ensures easy access to local play areas and services, adding to the serene and relaxing environment.
The hotel's rooms consistently garner positive feedback for their spaciousness, cleanliness and modern amenities. Many rooms feature balconies with pleasant views and luxurious features such as private spas and rain showers. The blend of modern comfort with aesthetic appeal, alongside meticulous maintenance, ensures a comfortable stay.
Breakfast at Harmony Suite Hotel stands out as a highlight for many guests, often described as excellent, abundant and varied. The wide selection of fresh and high-quality products, including gluten-free alternatives, caters to a range of preferences. The friendly and attentive breakfast staff enhance the overall dining experience.
While the hotel's dinner offerings receive mixed reviews, the in-house restaurant is praised for its varied menu, reasonable pricing and refined meals. However, some guests have found the dinner quality inconsistent. When unable to dine at the hotel, guests have found excellent food at other recommended local restaurants, albeit requiring a walk.
Cleanliness is a strong suit with the hotel frequently praised for its spotless rooms, modern design and welcoming environment. Despite minor issues, such as occasional dust, the hotel's commitment to maintaining high cleanliness standards is appreciated by guests.
The staff at Harmony Suite Hotel consistently receive high praise for their friendliness, professionalism and helpfulness. Specific individuals, such as the morning receptionist and the entertainer Monica, are often noted for their exceptional service, contributing to the warm and welcoming atmosphere of the hotel.
While the Wi-Fi service is generally well-received, it is not without its issues. Certain floors and rooms lack coverage and Wi-Fi in guest rooms requires an additional charge. Nevertheless, guests find the overall internet availability satisfactory.
The hotel offers several convenient and secure parking options with spaces available next to the hotel. Covered parking is available for a daily fee and a private underground garage is also an option, though it lacks elevator access.
Families find Harmony Suite Hotel particularly accommodating, thanks to numerous child-friendly amenities and activities. Efficient children's animation services, well-equipped play areas and thoughtful accommodation layouts, such as the Family Suite's mezzanine, ensure a pleasant stay for families.
The beds receive a mix of reviews, largely trending positive with many guests noting comfort and clean bed linens. However, some guests have experienced issues with hard or worn mattresses and beds made of two single mattresses.
Despite areas of excellence, the hotel faces criticism regarding its four-star rating with some guests believing it falls short of this standard, particularly in terms of the breakfast service. Overall, Harmony Suite Hotel is recommended for its tranquil location, friendly staff and comfortable accommodations, especially for families.
Show moreRead review summaries for all categories
Categories
