Melia Setubal
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Summary of reviewsLocated in the heart of Setúbal, Melia Setubal enjoys a prime position close to the city's cultural and culinary attractions. Guests appreciate the hotel's proximity to the old town, restaurants, shops and the waterfront while maintaining a peaceful ambiance. The scenic park nearby and the short drive to Lisbon further enhance its appeal. The location, combined with the hotel's cleanliness, comfort and friendly staff, makes it a compelling choice for visitors.
Melia Setubal's breakfast offerings receive high praise for their variety, quality and freshness. Guests highlight the extensive selection, catering to food allergies and friendly service. The breakfast room is well-maintained, though minor suggestions for improvement, such as more juice or vegetarian options, exist. Overall, the breakfast is a delightful start to the day.
The hotel's dinner experience is also favorably reviewed with guests commending the food quality and preparation. The diverse menu and inviting atmosphere are appreciated, though some find the dinner prices high and the buffet occasionally lacking variety. Despite these points, the restaurant generally offers a good dining experience with high-quality food.
Guest rooms at Melia Setubal are noted for their spaciousness, modern decor and cleanliness. Amenities like balconies, air conditioning and beautiful views contribute to a comfortable stay. While some maintenance issues like faulty air conditioning and soundproofing were reported, the overall value for money remains high with the rooms enhancing the guest experience.
Cleanliness is a standout feature of Melia Setubal with visitors frequently describing the hotel as impeccably maintained. While minor issues such as occasional unclean bathtubs and minor cleanliness lapses were noted, the positive feedback on the hotel's hygiene standards is overwhelming.
The staff at Melia Setubal are celebrated for their professionalism and friendliness. Guests consistently praise the warm and welcoming nature of the employees, noting their attentive and courteous service. This exceptional customer care contributes significantly to the overall positive experience.
The hotel offers free Wi-Fi, though its strength varies by location within the building. While some areas have reliable connectivity, others do not. The ample outlets and USB ports provided are a convenient feature for travelers.
The spa at Melia Setubal is another well-regarded amenity, featuring facilities like a sauna, pool, jacuzzi, Turkish bath and fitness room. Guests enjoy the relaxing atmosphere and quality services, though occasional maintenance issues and the small size of the pool area could benefit from improvement.
The gym is well-equipped and open 24 hours, catering to fitness enthusiasts with its top-quality equipment and spacious layout. The proximity to the spa enhances the wellness experience for guests.
Melia Setubal's pool facilities, including indoor and outdoor pools, receive positive remarks for their maintenance and relaxing atmosphere. While some find the pool area small and occasionally crowded, the overall experience is enjoyable for both adults and children.
Parking at the hotel poses some challenges due to limited spaces. While there are nearby public parking options, guests may face additional costs and the need for some patience in securing a spot.
Overall, Melia Setubal offers a well-rounded accommodation experience with its excellent location, high standards of cleanliness, friendly staff and quality amenities, making it a preferred choice for travelers.
Categories
Melia Setubal's breakfast offerings receive high praise for their variety, quality and freshness. Guests highlight the extensive selection, catering to food allergies and friendly service. The breakfast room is well-maintained, though minor suggestions for improvement, such as more juice or vegetarian options, exist. Overall, the breakfast is a delightful start to the day.
The hotel's dinner experience is also favorably reviewed with guests commending the food quality and preparation. The diverse menu and inviting atmosphere are appreciated, though some find the dinner prices high and the buffet occasionally lacking variety. Despite these points, the restaurant generally offers a good dining experience with high-quality food.
Guest rooms at Melia Setubal are noted for their spaciousness, modern decor and cleanliness. Amenities like balconies, air conditioning and beautiful views contribute to a comfortable stay. While some maintenance issues like faulty air conditioning and soundproofing were reported, the overall value for money remains high with the rooms enhancing the guest experience.
Cleanliness is a standout feature of Melia Setubal with visitors frequently describing the hotel as impeccably maintained. While minor issues such as occasional unclean bathtubs and minor cleanliness lapses were noted, the positive feedback on the hotel's hygiene standards is overwhelming.
The staff at Melia Setubal are celebrated for their professionalism and friendliness. Guests consistently praise the warm and welcoming nature of the employees, noting their attentive and courteous service. This exceptional customer care contributes significantly to the overall positive experience.
The hotel offers free Wi-Fi, though its strength varies by location within the building. While some areas have reliable connectivity, others do not. The ample outlets and USB ports provided are a convenient feature for travelers.
The spa at Melia Setubal is another well-regarded amenity, featuring facilities like a sauna, pool, jacuzzi, Turkish bath and fitness room. Guests enjoy the relaxing atmosphere and quality services, though occasional maintenance issues and the small size of the pool area could benefit from improvement.
The gym is well-equipped and open 24 hours, catering to fitness enthusiasts with its top-quality equipment and spacious layout. The proximity to the spa enhances the wellness experience for guests.
Melia Setubal's pool facilities, including indoor and outdoor pools, receive positive remarks for their maintenance and relaxing atmosphere. While some find the pool area small and occasionally crowded, the overall experience is enjoyable for both adults and children.
Parking at the hotel poses some challenges due to limited spaces. While there are nearby public parking options, guests may face additional costs and the need for some patience in securing a spot.
Overall, Melia Setubal offers a well-rounded accommodation experience with its excellent location, high standards of cleanliness, friendly staff and quality amenities, making it a preferred choice for travelers.
Family Friendly Hotel
Located in Setúbal, this hotel offers family rooms and is close to city attractions. Its central location makes it easy to explore Setúbal with family.
Dog Friendly Hotel
Melia Setubal allows dogs under 20 kg with an additional fee and a refundable deposit. The hotel provides amenities such as food bowls, a blanket, and treats for dogs, ensuring a pleasant stay. Standard Rooms are pet friendly.
Hotel with Swimming Pool
This 4-star hotel features an indoor swimming pool, sauna, and health club. All rooms have a balcony with a view over the garden. It is located in the Setúbal city centre, across from the Bonfim Garden.
Indoor Pool
Business Hotel
This hotel caters effectively to business travelers by providing fast Wi-Fi, essential for professional needs, and offers dining furniture tailored for business dining. There are meeting rooms with natural light available. The hotel also provides a spa, gym, and an indoor pool.
Hotel with Parking
This hotel provides parking. It is a 4-star hotel located in the heart of Setúbal, offering a comfortable stay with good amenities.
Accessible Hotel
This hotel is adapted for disabled guests and offers increased accessibility throughout the property. It also features a roll-in shower and adapted bath, ensuring a comfortable stay for guests with mobility needs.
Hotel with Gym
The hotel features a spacious gym superbly equipped with cardio-fitness and weight-training equipment. Guests can work on any part of their body choosing between an elliptical trainer, treadmill or equipment to work on their arms, legs or abs. The hotel also has a health club with a long heated indoor pool, whirlpool bathtub, sauna and hammam.
4-Star Hotel
This 4-star hotel offers modern amenities and comfortable accommodations, suitable for travelers seeking a quality stay. Its location provides easy access to local attractions, making it a convenient base for exploring the area.
Hotel with Indoor Pool
Features a heated indoor pool as part of a spa and health club with jacuzzi, sauna, and Turkish bath, offering a comprehensive wellness experience.
Hotel for Honeymoon
Hotel with Spa
Romantic Hotel
About Melia Setubal
License: 3164
Guest Reviews
Location
The hotel is situated near a picturesque park and is just a stone's throw from the historic center and the shore, providing beautiful views and easy access to various attractions. For those venturing further, Lisbon is just over a 30-minute drive away.
Guests have specifically praised the location for allowing them to explore Setúbal and its surrounding areas on foot. The nearby train and bus stations also add to the ease of getting around. In addition to its unparalleled location, the Melia Setubal is appreciated for its cleanliness, comfort and friendly staff, making it a well-rounded choice for travelers seeking both convenience and quality in their accommodations.
Breakfast
The breakfast room itself is noted to be well-maintained, though some reviews mention potential waiting times during peak occupancy. Specific items like warm croissants and the availability of custom-made eggs add to the positive dining experience. Even in the context of COVID-19, guests felt the hotel managed the breakfast service efficiently, adhering to safety guidelines without compromising on variety and quality.
While a few reviews suggest minor room for improvement in terms of greater juice or vegetarian options, the consensus affirms that the breakfast is a standout feature of the hotel, making it a delightful start to the day for its guests.
Dinner
However, there are mixed feelings about the cost of dining. Some guests felt that the dinner prices were on the higher side with the quality not always meeting their expectations. Buffet dinners received particular criticism for sometimes being cold or not varied enough and specific dishes like Alheira Balls and certain sauces did not resonate well with all diners.
While the restaurant's efforts to provide a range of delicacies were acknowledged, a few guests pointed out that the table service and wine could be improved. Additionally, some felt the meal options were limited and the food didn't always agree with them. There were also mentions of slow service in the dining area, but these seem to be isolated cases compared to the overall positive feedback on food quality and taste.
In summary, despite a few critiques on variety and pricing, the general consensus is that Melia Setubal's restaurant offers a good dining experience with high-quality food, making it a reliable choice for guests staying at the hotel.
Rooms
Guests appreciated the comfortable beds and quiet atmosphere, contributing to a restful stay. The premium rooms and suites received particular acclaim for their size and comfort. The breakfast offerings were noted as wide-ranging and satisfying, complementing the good location and clean pool and sauna facilities.
However, some issues arose with room maintenance, such as faulty air conditioning, cleanliness lapses and inadequate lighting. Soundproofing between rooms was often mentioned as insufficient and occasional problems with room keys and electrical systems were noted. Despite these shortcomings, the overall consensus is that Melia Setubal provides good value for money with pleasant and modern rooms enhancing the stay for many guests.
Beds
The quality of the mattresses and pillows is frequently praised with terms like "super comfortable" and "very comfortable" appearing repeatedly. Guests appreciate both the comfort and cleanliness of the beds with mentions of high-quality bedding and pillows that enhance the sleep experience.
While the majority of reviews are positive, a few guests noted issues with hard or sagging mattresses. However, these are in the minority compared to the numerous compliments on the bed comfort. Overall, Melia Setubal delivers an excellent sleep experience with beds that combine comfort, size and quality bedding, making it an ideal choice for a restful night’s sleep.
Cleanliness
The staff's dedication to maintaining high cleanliness standards did not go unnoticed with several reviews mentioning the efficient and thorough cleaning of both the rooms and the broader hotel facilities. The hotel's cleanliness extended to its amenities, including the pool area, which was described as clean and well-maintained.
While there were a few minor issues, such as occasional unclean bathtubs and a need for deeper room cleaning in certain instances, these were generally outweighed by the positive feedback. The occasional presence of hairs in the bathroom and minor cleanliness lapses in some rooms did not significantly detract from the overall perception of the hotel’s high hygiene standards.
A few guests did point out areas for improvement, such as the cleanliness of room balconies and the noise from cleaning staff in the early mornings. Despite these small drawbacks, the majority of visitors enjoyed a comfortable and clean stay, making Melia Setubal a reliable choice for travelers prioritizing cleanliness.
Staff
The hotel's staff stand out for their attentiveness and availability, always ready to cater to guests' needs with a courteous attitude. Special mentions are given to specific employees, adding personal touches to the reviews, illustrating the personalized care provided.
Moreover, the service quality extends beyond the reception with staff at the bar and other areas also receiving high praise for their friendliness and assistance. The hotel's commitment to excellent service is evident through consistent mentions of exceptional customer care and prompt response to requests.
In summary, Melia Setubal shines not just for its location and amenities but for the remarkable service provided by its dedicated and amiable staff, making guests feel truly welcomed and valued.
Wi-Fi
Spa
However, some reviews point out areas for improvement. The spa pool is noted to be on the smaller side and has occasionally been out of service or under maintenance, which has been a disappointment for some visitors. A few have remarked on specific issues like excessive chlorine in the pools and slippery floors, suggesting that some additional attention to detail could enhance the experience.
Overall, while the spa at Melia Setubal is generally praised for its quality and services, occasional maintenance issues and the limited size of the pool and jacuzzi area are points to consider.
Gym
The gym's equipment is described as being in great condition and almost brand new, ensuring a reliable workout experience. Visitors also mentioned that the gym is recommended and well-utilized, catering to both adults and teenagers. Additionally, the proximity to the spa is mentioned, suggesting that guests can easily transition from their workout to relaxation. Overall, the gym at Melia Setubal is regarded as a significant perk, complementing the hotel's amenities and enhancing the overall guest experience.
Pool
The heated indoor pool has been particularly noted for its relaxing effects, complemented by additional facilities such as a jacuzzi, sauna and Turkish bath, making for a comprehensive spa experience. Families with children will find the pool suitable for kids, adding to its appeal for guests traveling with little ones. Cleanliness consistently receives positive remarks with the pool area described as clean and satisfactory.
However, there are some areas for potential improvement. The pool area itself is noted as somewhat small and occasionally crowded, an issue exacerbated during the pandemic when scheduling time for pool use became necessary. Furthermore, there have been mentions of the pool water being too cold or, conversely, too hot on some occasions. The narrowness of the pool and the lukewarm temperature of the jacuzzi have also been pointed out.
Despite these criticisms, the general consensus underscores the pool's pleasant and relaxing atmosphere, making it a valuable feature of the Melia Setubal's amenities. For guests seeking a balanced and enjoyable pool experience, this hotel offers a solid choice, albeit with some minor considerations regarding pool size and temperature to keep in mind.
Parking
For those relying on free parking, it's worth noting that these spaces are quite limited and often unavailable, especially towards the end of the day. On the upside, the hotel is surrounded by public parking options. While some of these are paid zones, there are opportunities for convenient and relatively easy parking nearby.
Electric vehicle owners might find it less accommodating, as there are no charging stations available on-site. Furthermore, the lack of a private hotel garage means guests might end up depending on the luck or availability of nearby public parking spots, often incurring additional costs for city parking.
In summary, while the Melia Setubal hotel does provide some parking solutions, guests should be prepared for potential inconveniences and consider alternative parking arrangements if arriving by car.
4 Star
Key areas of concern include the hotel's pool and cleaning standards, which many guests feel do not meet the anticipated quality for its rating. Additionally, the breakfast and meal offerings have been described as subpar with a suggested need for better alignment with the hotel's star rating. Some have found the hotel too expensive given the experience provided, stating that it underdelivers on its four-star promise.
Despite these critiques, there are positive mentions of good four-star features and amenities which imply potential for a more consistently positive guest experience with appropriate improvements.
Business
Accessible
Indoor Pool
Romantic
Dog Friendly
However, there are some notable restrictions and additional costs. Dogs are not permitted in the breakfast area, although room service is available as an alternative. Additionally, dogs are not allowed to stay alone in the room, which may require some planning for pet owners. There is also a €25 daily fee per pet, which some guests felt to be excessive.
Despite a few miscommunications from the staff and the lack of a provided pet kit in some cases, the overall atmosphere of the hotel is friendly towards pets, making it a viable option for travelers who do not mind the extra steps required to accommodate their furry friends.
Yes, Melia Setubal has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Melia Setubal.
Yes, Melia Setubal welcomes dogs.
Yes, parking facilities are available at Melia Setubal.
Yes, Melia Setubal has a gym.
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