Info
Summary of reviewsHotel Kozak enjoys a highly praised and convenient location, near the city center and the Old Town of Chełm, making it an ideal base for sightseeing. Guests appreciate its proximity to key attractions and public transportation, paired with available parking, contributing to a restful stay despite its central setting. The hotel's strategic location, modern amenities, cleanliness and warm staff receive commendations, creating a comfortable experience for travelers. Spacious rooms and excellent breakfasts are highlights with many appreciating the balance of price and quality.
The breakfast offerings are notable, described frequently as delicious, varied and rich. Guests enjoy a wide selection of dishes, from traditional hearty fare to lighter choices with highlights including pancakes, grilled Krakauer sausage and fresh salads. The breakfast experience is further enhanced by friendly staff and a comfortable breakfast room.
While the hotel does not have a consistent dining facility for dinner, guests can have food delivered from the city. The absence of an on-site restaurant for other meals is a minor drawback, but starting the day with a highly praised breakfast compensates well for this.
The rooms are characterized by cleanliness and coziness with recently renovated spaces offering modern decor and spacious layouts. Amenities such as kettles, large fridges and comfortable beds add convenience, although some older rooms could use renovations. Despite minor issues like stale air conditioning and poor sound insulation in certain areas, the hotel generally provides good value for money, suitable for short stays.
Guests frequently praise the hotel's cleanliness with rooms being quiet, comfortable and well-maintained. Minor incidents, such as unclean carpets and occasional musty smells, hint at areas for improvement.
The exceptional staff consistently receive high praise for being polite, welcoming and attentive. Their professionalism and helpfulness enhance the guest experience, creating a hospitable environment throughout the stay.
Wi-Fi service receives mixed reviews with some noting good speed, while others struggle with weak and unstable connections, particularly in rooms further from the main area. Improving this service could ensure a more consistent experience.
The hotel offers ample and convenient parking options, appreciated for being secure, private and easily accessible. The spacious, well-maintained parking lot contributes to a hassle-free experience for those traveling with vehicles.
Beds at Hotel Kozak are generally comfortable, featuring quality mattresses and soft bedding, ensuring a restful night's sleep. While most guests find the beds conducive to a pleasant stay, occasional issues like narrow beds and uncomfortable pillows suggest areas for enhancement.
Overall, Hotel Kozak stands out for its strategic location, quality service, comfortable accommodations and excellent breakfast offerings, making it a recommended choice for travelers exploring Chełm.
Show moreRead review summaries for all categories
Categories
