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Summary of reviewsChez Elsy - Crans-Sapins is highly appreciated by guests for its excellent location, combining the tranquility of being just outside the bustling center of Crans Montana with easy access to the city through a quick 10-minute walk or short drive. The hotel benefits from proximity to a free bus stop and shuttles, making it convenient for exploring the area. Its charming 60s architecture set in a beautiful landscape with views of the golf course and mountains heightens the serene and scenic ambiance, making it a recommended stay for those seeking both comfort and accessibility.
Guests consistently praise the breakfast for its quality and simplicity, enjoying fresh bread, local jams and homemade marmalade. The modest yet satisfying selection, which includes fruits, yogurts, cheese and bread, ensures a healthy and authentic start to the day. Although some guests found the options somewhat limited and suggested additions like scrambled eggs, the well-stocked buffet combining salty and sweet items remains a highlight.
The accommodations at Chez Elsy emphasize comfort with many guests appreciating the spacious, clean and quiet rooms that often provide breathtaking mountain and valley views from their balconies. The retro style of the decor and furniture, while old-fashioned, adds charm and contributes to the hotel's cozy, family atmosphere. Despite minor comments about smaller room sizes and older furnishings, the overall reception, spectacular views and thoughtful design ensure a warm and welcoming experience.
Impeccable cleanliness is a standout feature at Chez Elsy with guests consistently commending the spotless and well-maintained environment. The rooms, described as very clean and functional, benefit from daily cleaning services that uphold high hygiene standards.
The staff at Chez Elsy receive high praise for their exceptionally friendly, attentive and accommodating demeanor. Their genuine kindness, helpfulness and dedication to creating a cozy, family-friendly atmosphere enhance the hotel’s appeal. Guests particularly appreciate thoughtful gestures, such as room upgrades when possible, reflecting the staff’s commitment to excellent customer service and a welcoming environment.
While the beds at Chez Elsy generally received positive feedback for their comfort with many guests noting they had a restful sleep, some mentioned the softness of the beds might not be to everyone's preference. There were occasional remarks about the beds and bedding appearing old and in need of updates but overall, the beds were considered comfy and conducive to a good night’s rest.
In summary, Chez Elsy - Crans-Sapins stands out for its excellent location, scenic views, cozy and clean accommodations, delightful breakfast and exceptional staff. Despite minor critiques, it offers a peaceful and charming retreat that leaves a lasting positive impression on its guests.
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