InfoSummary of reviewsDoubleTree by Hilton Surabaya is celebrated for its prime location in the heart of the city, making it an ideal base for exploring Surabaya's vibrant lifestyle. Situated on Jl. Tunjungan, the hotel offers easy access to shopping centers like Tunjungan Plaza and a plethora of local eateries, allowing guests to immerse themselves in the dynamic local culture effortlessly. The hotel's central position also makes it convenient for exploring major attractions in the downtown area.
Guests have consistently praised the hotel's breakfast, which is regarded as an experience in itself. The extensive buffet showcases a delightful blend of international and Asian cuisines, satisfying diverse palates, including vegetarian and those seeking local delicacies. The top-notch quality of food and friendly service further enhances the dining experience, making it a memorable start to the day.
The accommodations at DoubleTree by Hilton Surabaya are highly appreciated for their spaciousness, modernity, and cleanliness. Visitors highlight the rooms' comfort, with attention to detail and functionality being key factors in enhancing their stay. The views from the rooms and the beautiful pool area contribute to a pleasant environment. Guests also commend the staff for their friendliness and excellent service, adding a personalized touch to the luxurious atmosphere of the hotel.
Cleanliness is a standout feature, as guests often remark on the meticulously maintained and welcoming environment. Though some feel the hotel lacks a degree of luxury in relation to its rates, the overall cleanliness and quality of services maintain a positive impression. The hotel also receives high marks for the comfort of its beds, providing an excellent sleep experience enhanced by plush mattresses and quality linens.
While opinions on the swimming pool are mixed, with some noting its relatively small size, the pool area is still appreciated for its pleasant ambience and additional features like the sauna and gym. The striking views and cleanliness of the facilities are noted as significant positives.
Overall, DoubleTree by Hilton Surabaya is a premier destination for travelers seeking an upscale, comfortable, and conveniently located accommodation. It delivers in terms of modern luxury, cleanliness, and exceptional value, reaffirming its reputation as one of Surabaya's top-tier hotel experiences. Show more
InfoSummary of reviewsSurabaya River View Hotel stands out as a prime choice for visitors to Surabaya, offering a remarkable stay characterized by its strategic location, comfortable rooms, exceptional staff, and appealing amenities. Perfectly situated in the heart of Surabaya, the hotel provides convenient access to key attractions, traditional markets, cultural centers, and bustling shopping streets, all while maintaining a tranquil environment thanks to its charming riverside setting. Guests commend this ideal location for its ability to offer both value and immersion in the city's vibrant atmosphere.
The hotel excels in offering comfortable accommodations, with rooms that are spacious, impeccably clean, and modernly designed, catering well to families and solo travelers alike. Stunning city and canal views add to the allure, paired with modern amenities such as powerful showers and consistently comfortable beds. The hotel's cleanliness is widely praised, attributed to a recent renovation and attentiveness from the courteous and professional staff. This dedication creates a welcoming environment and ensures guests have a pleasant stay.
Dining options at the hotel are generally well-received, with dinner offerings praised for their delicious, reasonably priced meals, balancing local Indonesian and Western dishes. The dinner ambiance is enhanced by beautiful views, adding value and quality to the experience. While breakfast feedback is mixed, guests with a preference for Asian cuisine enjoy the variety, though suggestions for expanding Western offerings are noted.
The rooftop pool, another standout feature of the hotel, provides guests with a tranquil, beautiful spot to relax while enjoying panoramic views of the city. Although the pool area offers limited sun loungers, its design and size contribute to a serene atmosphere, complemented by a rooftop terrace restaurant and skybar. Further enhancing the guest experience is the hotel's free WiFi, which offers variable connectivity but is functional with occasional need for patience.
Finally, the attentive and friendly staff leave a lasting impression, consistently praised for their hospitality, expertise, and ability to facilitate seamless communication with international guests. Their dedication to guest satisfaction, including thoughtful gestures like room upgrades, exemplifies the renowned Indonesian hospitality.
Overall, Surabaya River View Hotel provides an excellent base for both short stays and adventures to nearby attractions, offering superb value, comfort, and a memorable experience in the vibrant city of Surabaya. Show more
