Mercure ICON Singapore City Centre
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Summary of reviewsMercure ICON Singapore City Centre is celebrated for its exceptional location on the edge of Chinatown, providing guests with easy access to multiple attractions, shopping areas, and a variety of dining options. The convenience of nearby MRT stations enhances this connectivity, emphasizing its suitability for both leisure and business travelers who wish to explore the vibrant city life of Singapore.
Guests praise the breakfast, which offers a diverse buffet catering to both Western and Asian tastes, starting their day on a delightful note. Although the breakfast area can become crowded at times, resulting in waits for tables, the quality and variety of offerings, along with the friendly service, receive positive remarks.
Rooms at the hotel, while compact, are recognized for their modern design and cleanliness. Despite limited space, the rooms are well-organized and come with essential amenities. Some rooms offer impressive city or pool views, which guests find appealing. Cleanliness extends throughout the hotel, with a spotless environment noted by many.
The staff at Mercure ICON are consistently highlighted for their friendly and helpful demeanor, contributing significantly to the positive guest experience. From the welcoming reception to the attentive concierge, the team is often commended for going above and beyond to ensure a comfortable stay.
The hotel offers a decent Wi-Fi service, with some guests experiencing high-speed connectivity. However, experiences vary, and some guests note occasional issues. The gym, while small, is well-maintained and provides essential equipment for a quick workout. The pool area stands out as a significant asset, offering a tranquil environment and spectacular views, enhancing the hotel's appeal.
Families find the hotel welcoming, with a family-friendly atmosphere and kid-friendly breakfast options. However, larger families may find room sizes somewhat restrictive. The beds receive praise for their comfort, contributing to a restful sleep despite occasional critiques regarding size and firmness.
Overall, Mercure ICON Singapore City Centre provides a solid four-star experience with its unbeatable location, remarkable service, and modern facilities. While room sizes and certain amenities may not align with all expectations, the hotel remains a recommended option for visitors seeking a convenient and pleasant stay in Singapore.
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Guests praise the breakfast, which offers a diverse buffet catering to both Western and Asian tastes, starting their day on a delightful note. Although the breakfast area can become crowded at times, resulting in waits for tables, the quality and variety of offerings, along with the friendly service, receive positive remarks.
Rooms at the hotel, while compact, are recognized for their modern design and cleanliness. Despite limited space, the rooms are well-organized and come with essential amenities. Some rooms offer impressive city or pool views, which guests find appealing. Cleanliness extends throughout the hotel, with a spotless environment noted by many.
The staff at Mercure ICON are consistently highlighted for their friendly and helpful demeanor, contributing significantly to the positive guest experience. From the welcoming reception to the attentive concierge, the team is often commended for going above and beyond to ensure a comfortable stay.
The hotel offers a decent Wi-Fi service, with some guests experiencing high-speed connectivity. However, experiences vary, and some guests note occasional issues. The gym, while small, is well-maintained and provides essential equipment for a quick workout. The pool area stands out as a significant asset, offering a tranquil environment and spectacular views, enhancing the hotel's appeal.
Families find the hotel welcoming, with a family-friendly atmosphere and kid-friendly breakfast options. However, larger families may find room sizes somewhat restrictive. The beds receive praise for their comfort, contributing to a restful sleep despite occasional critiques regarding size and firmness.
Overall, Mercure ICON Singapore City Centre provides a solid four-star experience with its unbeatable location, remarkable service, and modern facilities. While room sizes and certain amenities may not align with all expectations, the hotel remains a recommended option for visitors seeking a convenient and pleasant stay in Singapore.
Hotel with EV Charging Stations
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
Small Hotel
Hotel for Yoga
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
The Mercure ICON Singapore City Centre boasts an outstanding location that's a consistent highlight among guests. Situated right on the edge of Chinatown, the hotel provides unparalleled access to a wide range of attractions, shopping malls, and eateries. With multiple MRT stations within walking distance, including Telok Ayer and Chinatown stations, the connectivity is praised, making it easy to explore the city. Guests appreciate the convenience of being close to notable sites such as Marina Bay, Lau Pa Sat, and the Gardens by the Bay, in addition to various food courts and hawker centres nearby. The hotel's modern and clean facilities, coupled with a large pool and friendly staff, further enhance the stay, making it a smart choice for travelers interested in both sightseeing and savoring the rich culinary offerings of Chinatown. Whether for leisure or business, the hotel's location is perfect for immersing oneself in the vibrant life of Singapore's city center.
At the Mercure ICON Singapore City Centre, breakfast consistently emerges as a noteworthy experience for guests. The buffet offers a wide variety of choices, catering to both local Asian tastes and a more continental palette. With offerings that are well-presented and ample, the breakfast generally delights patrons with its tastes and options. Many reviews highlight the inclusion of both Western and Eastern dishes, fresh fruit selections, local specialties, and diverse drink options, which contribute to an enriching start to the day.
However, guests often mention that the breakfast area can be crowded and chaotic, which sometimes affects the overall dining experience. The dining space appears to be undersized relative to the number of guests, leading to waits for tables and a bustling atmosphere, especially during peak hours. Despite the occasional dining room congestion, the breakfast itself receives positive remarks for its abundance and variety.
There are mixed opinions about the quality and pricing of the breakfast. While some guests find it delicious and worthy of recommendation, others feel that certain offerings could benefit from greater variety and improvement in quality. Notably, vegetarian options and specific preferences like gluten-free choices are sometimes lacking.
Overall, the breakfast experience at Mercure ICON Singapore City Centre is celebrated for its extensive selection and the efforts of the friendly staff, although there's room for enhancement in the dining setting and specific food offerings.
Mercure ICON Singapore City Centre offers a clean and comfortable stay, albeit within compact quarters. The hotel's rooms are notably small, often drawing comparisons to the cozy yet cramped accommodations typical of urban settings like Japan. Despite their limited space, the rooms are thoughtfully arranged, ensuring functionality with essentials neatly integrated. While the bathrooms are particularly tight, guests found them sufficient for short stays. The hotel is praised for its modern design and cleanliness, with rooms frequently refreshed and tidied. Notably, some rooms offer impressive views of the cityscape or the pool, enhancing the stay for those spending limited time indoors. Guests consistently acknowledge the strategic central location, which makes exploring Singapore convenient. Overall, Mercure ICON Singapore City Centre is suitable for travelers who prioritize location and cleanliness over spaciousness, not planning to spend much time in their rooms.
At Mercure ICON Singapore City Centre, the comfort level of the beds is generally praised by guests. Many visitors report experiencing a high degree of comfort, with some even calling the beds "super comfortable" and "one of the most comfortable ones" they've ever slept in. The bed linens and pillows also receive commendations for their quality, described as nice, cool, and made from 100% cotton. These features contribute to a restful and satisfying night's sleep for most guests. However, a minority note issues with the size and firmness of the beds. Some found the beds and rooms too small or cramped, while others mentioned that their mattresses were too firm or sunken, impacting their sleep quality. Despite these occasional criticisms, it seems most visitors appreciate the comfortable bedding and soft pillows, making it a highlight of their stay.
Mercure ICON Singapore City Centre impresses guests with its outstanding cleanliness and modern facilities, set within a highly convenient location. Visitors frequently commend the hotel for its spotless, tidy rooms and the establishment's overall pristine condition. Many appreciate that everything feels new, complemented by a modern decor and well-maintained amenities. The friendly and helpful staff further enhance the guest experience, often going above and beyond expectations. Travelers highlight the hotel's strategic position, providing easy access to public transport and local attractions. Additionally, the hotel boasts a great pool and gym, adding to its appeal as a comfortable and centrally located stay. While most guests find the rooms to be clean and comfortable, some note that they can be small. There are occasional reports of inconsistencies in cleaning standards, particularly concerning bathroom maintenance, but these do not appear to detract significantly from the overall positive sentiment.
A visit to Mercure ICON Singapore City Centre promises a warm welcome, thanks to its exceptional staff. Guests frequently highlight the team's helpfulness, friendliness, and polite nature, making a noteworthy impression during their stay. Receptionists like Jasmine and Jeff, in particular, have been praised for going above and beyond to ensure a pleasant experience. Whether it's assisting with luggage, providing early check-ins, or offering dining recommendations, the staff consistently demonstrate their dedication to guest satisfaction.
Despite occasional comments about variability in professionalism, especially at the front desk, the majority of reviews underline the positive interactions with hotel employees. The concierge and porters receive accolades for their attentiveness, further enhancing the overall experience. From the moment of arrival, staff members are noted for their welcoming and kind attitudes, contributing to an environment that feels both hospitable and accommodating.
In summary, the staff at Mercure ICON Singapore City Centre stand out as a defining feature of the hotel, contributing to a positive and memorable stay for those visiting the vibrant city of Singapore. Whether in housekeeping, the restaurant, or the front desk, the team consistently commits to making each guest's visit as enjoyable as possible.
Mercure ICON Singapore City Centre offers a varied experience when it comes to Wi-Fi connectivity. While some guests found the Wi-Fi to be very good or even exceptional throughout the hotel, others noted moments where the internet was slow or temperamental, impacting their stay. For those needing reliable internet, especially for work, there were positive remarks about fast Wi-Fi being available, though not everyone had the same experience. Premium Wi-Fi options are available for Accor loyalty program members, hinting at enhanced service for frequent travelers. However, some users experienced challenges with connectivity in their rooms, indicating room for improvement.
At Mercure ICON Singapore City Centre, guests will find a gym that, while compact, offers a decent selection of equipment for a quick workout. Though the space is small and may feel cramped, it includes some essentials like treadmills, a bike, and a weight bench. Maintenance of the facilities is commendable, lending a fresh feel to the compact fitness area.
However, the size of the gym has been a common point of dissatisfaction, with many describing it as too small to comfortably accommodate guests seeking a more comprehensive workout experience. Some visitors have noted the gym's proximity to the busy restaurant area as less than ideal, leading to less privacy during exercise. Additionally, there have been remarks regarding the scarcity of equipment, towels, and mats, which can detract from the overall convenience.
Despite these drawbacks, the gym remains a useful feature for those looking to squeeze in a quick fitness session during their stay. Combined with the hotel's excellent location and lovely pool facilities, the Mercure ICON presents itself as a convenient choice for travelers who prioritize quick and efficient workouts in a vibrant part of the city.
The Mercure ICON Singapore City Centre boasts an impressive pool area that consistently receives high praise from its guests. Situated at a prime location, the hotel offers a spacious and beautifully maintained swimming pool that is perfect for unwinding after a day of exploring the city. Guests highlight the pool's large size, comparing it to a rooftop oasis with expansive views of Singapore's skyline, providing a tranquil escape in the midst of bustling downtown. Many find the pool area both clean and inviting, making it a notable feature of their stay. The inclusion of amenities like a jacuzzi and ample towel supply enhance the experience, although some mention a desire for more sunbeds. Overall, the pool’s design, coupled with its serene atmosphere, stands out as a significant asset to the hotel, frequently complemented by its convenient access to local attractions and excellent breakfast offerings.
Nestled in the heart of Singapore’s bustling city center, Mercure ICON Singapore City Centre offers a family-friendly experience with convenient access to nearby attractions. Guests have praised the hotel for its inviting pool area, which serves as a delightful spot for children to unwind and play. The hotel also caters to families with more kid-friendly options at the buffet breakfast, ensuring little ones start their day with a variety of enjoyable choices. Additionally, the welcoming and friendly staff help create a positive atmosphere for families throughout their stay.
However, the hotel rooms are consistently noted for being quite small, particularly the family and triple rooms. Families of four may find space challenging when it comes to accommodating luggage and personal items, with some guests mentioning the layout can be cramped or narrow. The family room, while tidy and clean, might necessitate some compromises, like utilizing hallway space for stroller storage or navigating around a lack of closet space. Despite these limitations, the stunning views from higher floors can provide a memorable experience for guests.
Overall, while Mercure ICON Singapore City Centre is recognized for its excellent location and its efforts in catering to family needs, the room size may not suit larger families or those prioritizing spacious accommodations.
Nestled right in the heart of Chinatown, the Mercure ICON Singapore City Centre offers a fantastic location for exploring the vibrant city. Guests have highlighted the hotel's unbeatable position and its stunning views, making it an appealing choice for travelers keen on convenience and scenic urban vistas. The hotel is described as well maintained, with impeccable service and a clean, tidy appearance that guests appreciated.
While the rooms are noted to be on the smaller side, suggesting a somewhat budget-friendly sizing, many guests find the hotel to deliver good value for money. Despite some criticisms regarding certain aspects of cleanliness in comparison to other four-star hotels, the overall sentiment remains positive regarding the quality of service and facilities.
The hotel's newness and modernity contribute to its appeal, and while some amenities such as the buffet and room size may leave guests wanting more, the general experience is considered pleasant enough that visitors would recommend it to friends. For those seeking a centrally located hotel with a good level of service, this hotel seems to fit the bill nicely.
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Location
Breakfast
However, guests often mention that the breakfast area can be crowded and chaotic, which sometimes affects the overall dining experience. The dining space appears to be undersized relative to the number of guests, leading to waits for tables and a bustling atmosphere, especially during peak hours. Despite the occasional dining room congestion, the breakfast itself receives positive remarks for its abundance and variety.
There are mixed opinions about the quality and pricing of the breakfast. While some guests find it delicious and worthy of recommendation, others feel that certain offerings could benefit from greater variety and improvement in quality. Notably, vegetarian options and specific preferences like gluten-free choices are sometimes lacking.
Overall, the breakfast experience at Mercure ICON Singapore City Centre is celebrated for its extensive selection and the efforts of the friendly staff, although there's room for enhancement in the dining setting and specific food offerings.
Rooms
Beds
Cleanliness
Staff
Despite occasional comments about variability in professionalism, especially at the front desk, the majority of reviews underline the positive interactions with hotel employees. The concierge and porters receive accolades for their attentiveness, further enhancing the overall experience. From the moment of arrival, staff members are noted for their welcoming and kind attitudes, contributing to an environment that feels both hospitable and accommodating.
In summary, the staff at Mercure ICON Singapore City Centre stand out as a defining feature of the hotel, contributing to a positive and memorable stay for those visiting the vibrant city of Singapore. Whether in housekeeping, the restaurant, or the front desk, the team consistently commits to making each guest's visit as enjoyable as possible.
Wi-Fi
Gym
However, the size of the gym has been a common point of dissatisfaction, with many describing it as too small to comfortably accommodate guests seeking a more comprehensive workout experience. Some visitors have noted the gym's proximity to the busy restaurant area as less than ideal, leading to less privacy during exercise. Additionally, there have been remarks regarding the scarcity of equipment, towels, and mats, which can detract from the overall convenience.
Despite these drawbacks, the gym remains a useful feature for those looking to squeeze in a quick fitness session during their stay. Combined with the hotel's excellent location and lovely pool facilities, the Mercure ICON presents itself as a convenient choice for travelers who prioritize quick and efficient workouts in a vibrant part of the city.
Pool
Family
However, the hotel rooms are consistently noted for being quite small, particularly the family and triple rooms. Families of four may find space challenging when it comes to accommodating luggage and personal items, with some guests mentioning the layout can be cramped or narrow. The family room, while tidy and clean, might necessitate some compromises, like utilizing hallway space for stroller storage or navigating around a lack of closet space. Despite these limitations, the stunning views from higher floors can provide a memorable experience for guests.
Overall, while Mercure ICON Singapore City Centre is recognized for its excellent location and its efforts in catering to family needs, the room size may not suit larger families or those prioritizing spacious accommodations.
4 Star
While the rooms are noted to be on the smaller side, suggesting a somewhat budget-friendly sizing, many guests find the hotel to deliver good value for money. Despite some criticisms regarding certain aspects of cleanliness in comparison to other four-star hotels, the overall sentiment remains positive regarding the quality of service and facilities.
The hotel's newness and modernity contribute to its appeal, and while some amenities such as the buffet and room size may leave guests wanting more, the general experience is considered pleasant enough that visitors would recommend it to friends. For those seeking a centrally located hotel with a good level of service, this hotel seems to fit the bill nicely.
Yes, Mercure ICON Singapore City Centre has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Mercure ICON Singapore City Centre.
No, Mercure ICON Singapore City Centre doesn't allow dogs.
Yes, parking facilities are available at Mercure ICON Singapore City Centre.
Yes, Mercure ICON Singapore City Centre has a gym.
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