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Summary of reviews'Coma Bella' is a charming mountain hotel praised for its serene and picturesque location nestled in the tranquility of the mountains. It offers guests an idyllic retreat surrounded by stunning landscapes, making it perfect for nature enthusiasts and those looking to escape the hustle and bustle of city life. The excellent location also provides access to nearby attractions like Naturland and offers a peaceful, car-free environment close to Andorra la Vella.
The rooms at 'Coma Bella' are generally well-received for their cleanliness, comfort and spaciousness. Guests appreciate the cozy atmosphere, beautiful decor and excellent bedding with many rooms offering magnificent views of the mountains or forest. Despite a few mentions of some rooms being outdated and occasional maintenance issues, the overall impression is positive.
The hotel's cleanliness is consistently highlighted with guests noting the impeccable condition of the rooms and the well-maintained facilities. The attentive and welcoming staff further enhance the positive experience, contributing to an overall comfortable stay.
The staff at 'Coma Bella' are frequently praised for their friendliness, helpfulness and professionalism. Guests describe the team as welcoming and attentive, making visitors feel right at home and going out of their way to ensure a pleasant stay. Despite minimal language barriers, the staff's exceptional service leaves a lasting impression.
The hotel's dining experience receives mixed reviews, but many guests enjoy the dinner offerings for their quality and variety. The set menu is often described as excellent with well-prepared dishes and an unbeatable quality-price ratio. However, some guests found the dinner to be basic or lacking in flavor and occasional issues with service were noted.
Breakfast at 'Coma Bella' also garners mixed feedback. While some guests appreciate the high-quality, tasty and plentiful offerings, others found the buffet extremely limited, lacking variety and missing hot dishes. The overall sentiment is that the breakfast could benefit from greater variety and quality improvements.
The outdoor pool is a standout feature, impressing guests with its beautiful setting among the mountains and trees. The saltwater pool is noted for its cleanliness and tranquility, providing an ideal spot for relaxation. Despite occasional instances of cold water and restricted availability, the pool remains a favorite among guests.
Parking is another well-appreciated feature with plentiful free spots available both on-site and at the door. The direct elevator from the parking area adds to the ease of access, enhancing the overall value for money at the hotel.
Families find 'Coma Bella' to be a welcoming and relaxing retreat with family-friendly amenities like deluxe rooms resembling wooden cabins and a play area for children. The hotel's relaxing ambiance and the staff's exceptional service make it a great choice for family getaways.
Overall, 'Coma Bella' is recognized as a lovely, rural retreat offering spectacular views and great value for the price. Although the hotel's three-star rating and some facilities might be considered modest, the positive aspects of the location, comfort, cleanliness and exceptional staff service make it a recommended choice for a serene mountain getaway.
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