The hotel's location is highly lauded for its convenience and accessibility. Situated near major transport hubs such as tram and bus stations, the hotel provides easy access to the city center and other important locations like the CHU hospital, medical school and Geoffroy Guichard stadium. Its proximity to the main highway and train station makes it an excellent stopover for travelers. Despite being on a busy street, the hotel remains quiet and the efficient public transportation system enhances ease of navigation. The availability of parking, albeit paid, adds to the convenience.
Breakfast at the hotel stands out as a highlight among guests. Described as excellent and fantastic, it offers a varied and hearty selection catering to diverse tastes. The well-stocked buffet, fresh fruit and nicely decorated dishes exceed the expectations of many with the breakfast quality often noted as superb. The friendly and professional staff further enhance the breakfast experience, making it a memorable start to the day.
Dinner also receives commendation for its quality and value for money. Guests appreciate the variety and freshness of the traditional French cuisine served with the restaurant frequently described as a pleasant discovery. The evening bar service adds to the relaxed dining atmosphere and the popularity of the restaurant sometimes necessitates reservations. The overall sentiment is one of satisfaction with the dining options available.
The rooms, although sometimes described as slightly outdated in decor, are largely praised for their comfort and functionality. Guests frequently highlight the spaciousness and cleanliness of the rooms, as well as the modern touches and well-equipped amenities. While there are isolated complaints about narrow bathrooms, inadequate soundproofing and occasional odors, the overall feedback is positive, noting the comfort of the beds and the peaceful atmosphere.
Cleanliness throughout the hotel is generally well-regarded. Guests often describe the rooms as very clean, cozy and well-maintained with modern and clean furniture adding to the appeal. Although some minor maintenance issues and occasional dust in certain areas are noted, the thorough cleaning and professional management contribute to a comfortable stay.
The exceptional service and hospitality of the staff are consistently highlighted in reviews. Guests commend the warm and friendly welcome, the attentiveness and the professionalism displayed by the entire team. The quick and accommodating responses to requests, along with the personable demeanor of the staff, greatly enhance the overall positive experience. The reception staff, in particular, receive praise for their efficiency and kindness.
Lastly, the beds receive high marks for comfort with many guests highlighting the cozy and clean bedding. Issues such as two singles pushed together or uncomfortable pillows are rare with most guests expressing satisfaction with the bedding quality. King-size beds in spacious rooms add to the comfort, often complemented by the friendly staff and impeccable bedding.
Overall, the combination of a convenient location, excellent breakfast, satisfying dinner options, comfortable rooms, cleanliness and exceptional staff service make Best Western Hotel & Spa Austria-La Terrasse a highly recommended choice for travelers.
Terminus du Forez Saint-Etienne Centre Gare Chateaucreux stands out as a strategic accommodation choice in Saint-Etienne, primarily recognized for its ideal location. Directly across from the Saint-Étienne-Châteaucreux train station, it offers unparalleled convenience for travelers. Guests relish the ease of access to the city center, with key sites within walking distance, alongside excellent transport links for further exploration. Positive feedback highlights the hotel's serene surroundings, which continue to provide both tranquility and proximity to nightlife and dining options in the city center.
The hotel's breakfast earns commendation for its quality and variety, though there is room for improvement in terms of value and service consistency. Despite some mixed reviews regarding breakfast, the plentiful offerings are often appreciated by guests. La Loco, the hotel's restaurant, receives widespread approval for its high-quality, reasonably-priced meals and attentive service, making it a preferred choice for evening dining.
Rooms at the hotel are described as clean, comfortable, and well-equipped, albeit with somewhat outdated decor. While the decor may be old-fashioned, guests appreciate the spaciousness, effective soundproofing, and good bedding, ensuring a restful stay. Cleanliness is consistently praised, emphasizing the hotel's commitment to maintaining high hygiene standards throughout the establishment.
The staff is a standout feature, consistently lauded for their friendliness and professionalism, enhancing the overall guest experience. Their attentiveness and willingness to assist contribute significantly to memorable stays. Additionally, the hotel offers secure parking options, covering both complimentary and private facilities, which add value, especially in an area where parking can be a challenge.
Overall, Terminus du Forez Saint-Etienne Centre Gare Chateaucreux is highly recommended for its excellent location, welcoming staff, and the cleanliness and comfort of its facilities, making it a favored choice for travelers visiting Saint-Etienne.
Urban Style, Hôtel Le Cheval Noir in Saint-Étienne is lauded for its central location, offering easy access to local attractions, bars, and restaurants, and proximity to tram stops for convenient public transportation. The location provides a perfect blend of urban convenience and accessibility, enhancing the overall guest experience.
The breakfast at the hotel garners mixed reviews; however, many guests appreciate its comprehensive continental offerings, noting it as a satisfactory start to their day. Despite occasional setbacks related to price and minor incidents, the breakfast is largely considered a positive aspect, with the hotel's central location adding to its appeal.
Guests have varied experiences with the hotel's rooms, with many praising their spaciousness, modern design, and luxurious features like hydrotherapy bathtubs and Tropezian terraces. Rooms with balconies offer charming views, and cleanliness is largely appreciated. Although issues such as small room sizes and outdated bathroom fixtures are occasionally noted, the overall atmosphere is conducive to relaxation and comfort.
Cleanliness at Urban Style, Hôtel Le Cheval Noir receives mixed feedback, but many guests find the rooms clean and well-maintained enough for short stays. Some minor issues like mold in the bathroom and unwelcoming public areas are mentioned, but the friendly and helpful staff often mitigate these concerns, contributing to a generally positive reception.
The hotel's staff consistently earns high praise for their friendliness, professionalism, and attentiveness. The multilingual receptionists and service staff go above and beyond to ensure guests feel valued and comfortable, embodying the qualities of perfect hosts that leave a lasting positive impression.
For those traveling by car, the hotel offers secure garage parking, which, despite being slightly narrow, accommodates smaller vehicles and motorcycles well. This convenient parking option adds to the ease of travel into and out of the city, enhancing the overall guest experience.
Overall, while there are areas that could benefit from improvements, Urban Style, Hôtel Le Cheval Noir provides a pleasant and practical stay in Saint-Étienne, with its advantageous location and exceptional staff standing out as significant positives.
Hotel Du Golf enjoys an enviable location that provides a serene escape with scenic views of Saint-Étienne's hills and countryside, alongside easy access to downtown and major highways. Guests appreciate the tranquil environment, characterized by a green park and nearby walking trails. The large parking lot and facilities like the swimming pool and spa add to the hotel's appeal. The blend of convenience and seclusion makes it an ideal retreat.
Guests consistently praise the breakfast, noting its generous and varied offerings with high-quality, fresh products such as freshly squeezed orange juice, fresh fruit and Nespresso coffee. The option to dine outside enhances the experience and the friendly, diligent staff contribute positively. Despite some mentions of high prices and occasional minor issues like stained tablecloths, the breakfast remains a highlight.
The hotel's dining experience stands out with the on-site restaurant frequently lauded for its excellent cuisine and well-prepared dishes. Guests particularly enjoy dining by the pool, appreciating the varied and international menu. While a few guests found the prices high and experienced longer wait times, the quality of the food and the pleasant atmosphere make the dining experience memorable.
Rooms at Hotel Du Golf receive mostly positive feedback for their comfort and spaciousness. The clean, neat accommodations, featuring good air conditioning and functional bathrooms, are appreciated. However, some guests encountered issues like occasional cleanliness concerns, outdated furniture and poor soundproofing. Despite these drawbacks, the overall impression is one of comfort and pleasant stays, especially for those valuing spacious and tranquil environments.
Cleanliness is generally commendable with the hotel described as clean and well-maintained. Most guests appreciate the clean rooms and comfortable accommodations. However, there have been mentions of issues like stained towels and dirty footbaths by the pool, indicating areas for improvement. The friendly staff and beautiful decor offset these concerns for many guests.
The staff at Hotel Du Golf are a standout feature, frequently praised for their friendliness, helpfulness and professionalism. Guests appreciate the warm reception and the attentive, courteous service provided throughout their stay. Although a few critiques mention less favorable interactions, the overall consensus is that the staff significantly enhance the guest experience.
The pool area is another highlight, providing a delightful and relaxing environment. The pool's design and inviting ambiance, coupled with amenities like dining options and a bar lounge area, enhance the experience. Some guests mentioned issues like cold water and occasional privatization of the pool area, but these concerns do not overshadow the overall positive sentiment.
Most guests find the beds at Hotel Du Golf very comfortable, contributing to restful sleep. The quality bedding, immaculate sheets and comfortable pillows receive frequent praise. Although a few guests found the beds only acceptable, the overall feedback emphasizes a high level of comfort.
While generally comfortable, many guests feel that Hotel Du Golf does not fully meet four-star expectations. They cite issues such as poor maintenance, lack of basic amenities like a fridge and bathrooms not aligning with four-star standards. Despite this, some guests believe the hotel somewhat reflects a four-star level, although the consensus leans towards it being more in line with a three-star experience.
In conclusion, Hotel Du Golf offers a largely positive experience with its beautiful location, excellent breakfast and dining, comfortable rooms, friendly staff and inviting pool area. While there are areas needing improvement, particularly in meeting four-star expectations and enhancing certain amenities, guests overwhelmingly find the hotel a pleasant and enjoyable stay.