The Mercure Gold Coast Resort is an excellent hotel that provides its guests with a fantastic location amidst beautiful and peaceful surroundings. The hotel is ideal for weddings or to watch golfers with two of the best golf courses in Queensland on its doorstep. Guests find the hotel close enough to city amenities while being far away enough to feel like a relaxing holiday. The breakfast is fantastic with a buffet breakfast offering a wide variety of high-quality options. Dinner offers delicious food, although some guests found certain items to be a bit pricey. The staff throughout the resort are friendly and helpful, making guests feel like VIPs. The rooms are clean, comfortable and spacious with stylish decor and lovely views. The resort offers excellent facilities, including two beautiful pool areas, tennis courts and plenty of parking options. Families with children will appreciate the range of activities available, although some guests noted that the hotel wasn't ideally suited to families with mobility issues or noisy guests. Despite a few negative comments about cleanliness, most guests find the resort tidy and well-maintained. Overall, the Mercure Gold Coast Resort offers a great value for money and provides guests with a wonderful, relaxing atmosphere.
Outrigger Burleigh is widely praised for its exceptional location, providing guests with easy access to pristine beaches, surf clubs and a variety of dining options. Situated just a short stroll from the beach, the hotel also offers proximity to shops, supermarkets and public transport, making it a fantastic base for exploring Miami, Burleigh Heads and other attractions around the Gold Coast.
The rooms at Outrigger Burleigh are described as spacious, comfortable and immaculately clean with many guests appreciating the modern updates and well-maintained facilities. Practical features like comfortable beds, kitchenettes and scenic views of the gardens, pool or ocean further enhance the guest experience. Despite a few mentions of minor issues such as small bathrooms or dated hallways, the overall sentiment is positive, emphasizing good value for the location.
Cleanliness is a standout aspect with numerous reviews applauding the high standard of hygiene throughout the hotel, including the recently renovated areas. The pool area, often highlighted as clean and inviting, is another major attraction, especially for families. Guests enjoy the warm, well-maintained pool and relaxing spa facilities. Even occasional maintenance or renovation work does not significantly detract from the overall positive impression.
The staff at Outrigger Burleigh are frequently commended for their friendliness and exceptional service, contributing significantly to a welcoming and relaxed atmosphere. Names like John and Colleen are specifically mentioned for their outstanding customer service, enhancing the guest experience.
The proximity to beautiful, clean beaches like North Burleigh and Miami Beach is highly appreciated, as is the convenience of nearby walking tracks and urban amenities. Secure and ample parking options add to the stress-free experience for guests traveling by car.
Family-friendly features, including large family rooms and a safe, enjoyable environment for children, make the hotel an ideal choice for families. While the wifi service receives mixed reviews with some guests experiencing connectivity issues, the overall experience remains predominantly positive.
In conclusion, Outrigger Burleigh successfully delivers a three-star experience that meets guest expectations, providing a standard yet satisfactory stay at a budget-friendly price. The combination of a prime location, clean and comfortable rooms, excellent service and family-friendly amenities makes it a commendable choice for travelers seeking both relaxation and convenience on the Gold Coast.
Montana Palms Resort is widely recognized for its prime location near the beach and local attractions, offering easy access to Surfers Paradise, Mermaid Beach, and a wealth of cafes, restaurants, and shops along the Gold Coast. The resort places guests in a tranquil neighborhood that remains conveniently close to bustling spots, enriching the overall experience of those visiting for events or leisure.
Accommodation at the resort consists of spacious, well-equipped apartments, ideal for travelers who appreciate roomy and functional living spaces. Many guests enjoy the large bedrooms, multiple bathrooms, and well-stocked kitchens facilitating home-style meal preparation. The swimming pool area further enhances the enjoyment of the stay, providing a nice atmosphere.
In terms of overall cleanliness, the resort presents a mixed picture. Some areas and amenities, especially kitchen facilities, meet guests' expectations, yet there is notable feedback that certain aspects, particularly carpets, lounges, and some furnishings, require attention and a deep cleaning. Despite this, proximity to attractions like Pacific Fair and Broadbeach adds to the appeal of the accommodations.
The resort staff are predominantly praised for their friendliness and dedication to guest satisfaction. Many visitors commend the helpfulness of the team, and the approachable nature of the owners contributes positively to the experience. While there are occasional criticisms regarding some reception staff members, most guests value the welcoming atmosphere created by the staff.
A standout feature of the resort is its pool area, offering a delightful retreat with a heated spa, ample facilities, and numerous pool lounges providing relaxation and enjoyment for families and individuals alike. The well-maintained pool, alongside BBQ facilities and shaded areas, greatly contributes to a fantastic stay at Montana Palms Resort, complemented by its convenient beach proximity.
However, guests have reported varied experiences with bedding quality, noting that while some beds are comfortable, others exhibit issues, such as aged mattresses and concerns about cleanliness. This mixed feedback points to a need for attention regarding mattress maintenance and replacements to ensure consistent comfort across all accommodations.
Overall, Montana Palms Resort excels through its exceptional location and attentive staff, bolstered by a charming pool area, while certain aspects like cleanliness and bedding quality could benefit from improvements to fully elevate the guest experience.
Featuring simple yet elegantly appointed rooms and suites with natural light and wonderful views over the coast and the city, this 5-star hotel is a convenient and luxurious choice, whether you are travelling with family, with your significant other or for business purposes.
Summary of reviews
The JW Marriott Gold Coast Resort & Spa is a luxurious and beautiful hotel with an excellent location providing stunning skyline views from some rooms and a convenient proximity to local attractions. Guests rave about the amazing variety of food options at the breakfast buffet served on the Chapter & Verse deck. The rooms are well-appointed and comfortable and guests appreciate the modern amenities like the Google chrome connected TV. The staff at the hotel are exceptional, friendly, helpful and attentive, making guests feel welcome and cared for. The pool area and facilities are fantastic, although some guests found it crowded with drunk adults. The hotel is very family-friendly with plenty of activities for kids and friendly staff who go above and beyond to ensure the family's comfort. Although some guests found the beds too hard, many still found the rooms comfortable enough for a good night's sleep. Guests generally describe the cleanliness of the hotel as exceptional with few negative comments. While some guests found the parking prices too steep, others praised the convenience of the parking facilities and free parking would be a delightful addition. Overall, guests enjoying the luxurious and comfortable stay at the JW Marriott Gold Coast Resort & Spa.
Paradiso Resort by Kingscliff Accommodation enjoys an outstanding location, ideally situated in the heart of Kingscliff with easy walking access to shops, restaurants, cafes and the beach just across the road. Guests frequently commend the central positioning, which offers breathtaking ocean views and a beautiful, peaceful surrounding area. This makes it an excellent choice for family-friendly stays and beachside getaways, enhanced by various dining and entertainment options, including a nearby supermarket, surf club, local pubs and coastal walks.
The spacious apartments are often praised for their size and well-equipped kitchens, making them suitable for families and groups. Many enjoy the large balconies and comfortable beds with the rooftop spa receiving particular appreciation. Despite these positives, several guests highlight that the rooms are dated and in need of refurbishment with frequent issues reported regarding cleanliness and overall maintenance.
Concerns about cleanliness are echoed in numerous reviews, indicating a lack of consistent upkeep. Common complaints include dusty and dirty surfaces, mould in bathrooms and remnants from previous occupants. Such issues detract from the overall experience, especially given the high accommodation costs.
Staff interactions are generally positive with many guests appreciating the friendly and helpful reception and maintenance teams. However, staffing shortages and communication difficulties were noted, occasionally leaving reception desks unattended and leading to disorganized management.
The WiFi service received mixed feedback with some guests enjoying good connectivity and the availability of Netflix, while others faced slow, unreliable internet and poor mobile reception. Similar sentiments were expressed about the spa facilities, where the rooftop spa and the general spa area were highlights for many, despite recurring maintenance and cleanliness problems.
The pool area also garnered mixed reviews. While some guests found it wonderful, others criticized its small size, murkiness and overall lack of cleanliness. Issues with the proximity to rooms and resulting noise were mentioned. The underground parking is viewed as secure and convenient, though some guests found the spaces tight and faced occasional additional fees or parking space disputes.
For families, the resort provides a convenient, enjoyable stay with spacious accommodations and a strategic location near the beach and attractions. The beds received mixed reviews with some guests finding them very comfortable, while others pointed out issues with old or inadequate bedding.
In summary, Paradiso Resort by Kingscliff Accommodation offers a prime location and spacious apartments that contribute to an enjoyable stay. However, improvements in cleanliness, maintenance and facilities are needed to fully align with its four-star rating and meet guest expectations.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-14 out of 14 hotels in and around Springbrook