The Dolphin Hotel Exmouth earns widespread acclaim from guests, particularly for its excellent location, breakfast, cleanliness and outstanding staff. Its prime position in Exmouth, close to the town centre, beach, marina and seafront, makes it highly convenient for exploring local attractions. Guests find it easy to walk to restaurants, shops and the train station, emphasizing the hotel's superb and central situation.
The breakfast experience is another standout feature, frequently described as delicious, diverse and superb. Guests appreciate the freshly cooked dishes, generous portions and the convenience of pre-ordering with a variety of options catering to all dietary preferences.
The rooms are consistently praised for their cleanliness, modern renovations and stylish décor. Guests note the spaciousness, comfortable beds and well-appointed amenities, making their stay cosy and satisfying. While a few found some rooms and bathrooms slightly smaller, the majority view them as light, bright and meticulously maintained.
Cleanliness across the hotel is exceptional with guests frequently highlighting the spotless and immaculate environment. Attention to detail and regular cleaning routines are appreciated, ensuring a comfortable and hygienic stay.
The hotel's staff receives frequent commendation for their friendliness, warmth and helpfulness. The team, led by Jo, is noted for their outstanding customer service, creating a welcoming and supportive atmosphere. Guests feel well cared for, reinforcing the smooth and enjoyable experience at the hotel.
For families, The Dolphin Hotel Exmouth stands out as particularly accommodating. Spacious family rooms, thoughtful amenities like sweetie bags for kids and a friendly staff create a delightful environment for families. The hotel's location further enhances its appeal, offering easy access to local attractions.
The beds are another high point, frequently described as large, spacious and incredibly comfortable. Guests enjoy restful nights, often highlighting the super king-size options for their comfort and size.
Overall, The Dolphin Hotel Exmouth excels in providing a clean, comfortable and welcoming stay with excellent location, superb breakfast and a friendly staff, making it a top choice for travelers in Exmouth.
Summary of reviews related to the 'Accessible' category
The Royal Beacon Hotel presents a mixed picture when it comes to accessibility for guests with disabilities. On the positive side, the hotel offers good wheelchair accessibility with features such as wide doors, accessible bathrooms and available disabled parking. Ground floor access and accessible entrances add to the convenience, making the hotel easy to navigate for guests with mobility issues. The presence of a main lift, when operational, is a significant advantage, ensuring that room access is more straightforward for those with limited mobility.
However, the hotel does face several challenges that might affect the overall accessibility experience. Several reviews pointed out issues with the stone staircase at the entrance and the occasional unreliability of the lift, which can be problematic for guests who rely on mobility aids. The shower design also seems to be a concern with difficulties noted for those with limited mobility and no accessible shower options available. Additionally, on-road parking around the hotel can be limited and occasionally filled, causing potential inconveniences for guests arriving by car.
While the Royal Beacon Hotel does make efforts to accommodate guests with disabilities and offers several accessible features, the presence of stairs, an unreliable lift and some bathroom design issues suggest that there is room for improvement to achieve a fully inclusive experience.
Summary of reviews related to the 'Accessible' category
Cliffden Hotel stands out for its remarkable accessibility features catering to guests with disabilities. The hotel is wheelchair accessible with wheelchair-friendly rooms and extensive paths around the property for easy navigation. Guests have noted the convenient location, providing straightforward access to the town, beach and coast path. The hotel also includes disability badge parking spaces and an extra accessible footpath leading directly to the beach.
The ground-floor rooms are particularly praised for their spaciousness and ease of access, some even featuring their own entrances for added convenience. For those with visual impairments, the hotel is considered friendly and guests have highlighted well-placed power points and grab rails for safety. Communal facilities, including downstairs toilets and an efficient lift, further enhance the ease of stay.
Staff at Cliffden Hotel are known for their helpfulness, particularly in assisting guests using wheelchairs. Accessibility extends to public transport with a convenient bus stop right at the gate. However, guests have pointed out a few challenges, such as crowded lifts and a hill that might be difficult for those with mobility issues.
Overall, Cliffden Hotel does an excellent job catering to guests with disabilities, making it a commendable choice for a comfortable and accessible stay.
Summary of reviews related to the 'Accessible' category
The Thornhill is a lovely and clean hotel with friendly staff that is fully Covid-aware. The disabled room is spacious and has an exceptionally comfortable bed. Although the hotel is stated to be suitable for wheelchairs, guests using manual or power chairs may face difficulty with the steep wooden ramp at the entrance and a smaller bathroom that is difficult to maneuver in. Some guests also found the stairs to be tight and steep. However, the hotel is close to a train station, making it accessible for those who cannot or prefer not to drive. Despite some accessibility challenges, overall The Thornhill is a great option for those looking for a Covid-secure stay with accommodating staff.