VIP Apartments in Sarajevo garners generally positive reviews, particularly for its prime location, spacious accommodations and friendly staff, though some areas have notable room for improvement.
The location of VIP Apartments is frequently praised for its exceptional convenience. Situated in the vibrant Alija area, the apartments are close to restaurants, cafes, supermarkets, shopping areas and tourist attractions. Guests enjoy stunning views, especially those overlooking the river and appreciate the tranquil setting amidst the bustle of the city. The proximity to public transport and the ease of access to various services make it an ideal choice for both families and young travelers. Additionally, the nearby Arab restaurants and cafes enhance the cultural experience for many guests.
The apartments themselves are described as spacious and well-equipped, providing beautiful views and useful amenities such as kitchens and living rooms. Positive feedback highlights the bright and airy design, making the accommodations feel open and comfortable. However, some concerns were noted regarding cleanliness and maintenance. While many guests found the apartments to be clean and well-maintained initially, issues such as old or outdated furniture, inadequate cooling systems and inconsistencies between rooms and promotional photos were mentioned. Cleanliness practices received mixed reviews with some guests praising the cleanliness and others pointing out specific issues, such as inadequate cleaning frequency and occasional hygiene concerns in bathrooms.
The staff at VIP Apartments receive high marks for their friendliness and professionalism. Guests consistently commend the reception staff with special mentions of individuals like Fatima, Kinan and Mohammed for their exceptional service and willingness to go the extra mile. The staff's warm reception and proactive approach contribute significantly to the positive experiences of many guests.
Parking at VIP Apartments, however, presents challenges. Limited spaces, narrow access routes and a lack of designated luggage drop-off areas were frequent points of frustration. Though some guests found free parking nearby and appreciated staff assistance with private parking arrangements, securing a convenient parking spot remains a potential issue.
The beds at VIP Apartments receive mixed reviews. While some guests found the beds comfortable and appreciated the clean linens, others reported significant discomfort, issues with cleanliness and problems with bed quality and maintenance. The need for improvement in the quality and upkeep of beds is highlighted as a recurring concern.
In summary, VIP Apartments in Sarajevo is a popular choice for its prime location, spacious accommodations and friendly staff. Guests are advised to consider potential issues with cleanliness, maintenance, parking and bed quality when planning their stay.
This hotel features marked disabled parking spaces and special facilities for visually impaired and deaf guests. It offers an accessible airport shuttle and a lift with a 100-centimeter wide door. Wheelchair-accessible common areas include the business center, concierge desk, lounge, and restaurant.