Quality Inn & Suites Tacoma - Seattle
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Summary of reviewsThe Quality Inn & Suites Tacoma - Seattle has garnered a mix of feedback across several categories, but there are noteworthy positive aspects. The hotel's location is praised for its convenience, especially for those planning day trips to Seattle or requiring easy freeway access. Business travelers and tourists alike may value this accessibility.
Breakfast at the hotel receives acclaim for its friendly and responsive staff. Several guests were pleased with the breakfast offerings, describing the continental breakfast as warm and sufficient. The selection exceeded expectations for some and the staff's exceptional service added positively to the experience.
The rooms are often noted for their spaciousness and cleanliness with many guests finding them comfortable and well-maintained. The beds and pillows are particularly highlighted for their comfort, enhancing the overall stay. Some visitors appreciated the updated look of certain rooms, considering the amenities provided to be a pleasant surprise, especially given the affordable rates.
Staff interactions generally left a positive impression with many guests commending the team for their friendliness, helpfulness and professionalism. Specific mentions of the front desk personnel's polite and accommodating demeanor stood out with several visitors pointing out exceptional service experiences.
Lastly, the beds are considered to be comfortable by most guests, contributing to a restful night's sleep.
While these positive aspects stand out, it's worth noting that the hotel also faces several challenges related to safety, cleanliness and consistency in service quality. The immediate neighborhood's safety concerns, cleanliness issues and instances of unprofessionalism from some staff members might be drawbacks for certain visitors. However, for those prioritizing location, affordability and friendly staff, the Quality Inn & Suites Tacoma - Seattle remains a viable option.
Categories
Breakfast at the hotel receives acclaim for its friendly and responsive staff. Several guests were pleased with the breakfast offerings, describing the continental breakfast as warm and sufficient. The selection exceeded expectations for some and the staff's exceptional service added positively to the experience.
The rooms are often noted for their spaciousness and cleanliness with many guests finding them comfortable and well-maintained. The beds and pillows are particularly highlighted for their comfort, enhancing the overall stay. Some visitors appreciated the updated look of certain rooms, considering the amenities provided to be a pleasant surprise, especially given the affordable rates.
Staff interactions generally left a positive impression with many guests commending the team for their friendliness, helpfulness and professionalism. Specific mentions of the front desk personnel's polite and accommodating demeanor stood out with several visitors pointing out exceptional service experiences.
Lastly, the beds are considered to be comfortable by most guests, contributing to a restful night's sleep.
While these positive aspects stand out, it's worth noting that the hotel also faces several challenges related to safety, cleanliness and consistency in service quality. The immediate neighborhood's safety concerns, cleanliness issues and instances of unprofessionalism from some staff members might be drawbacks for certain visitors. However, for those prioritizing location, affordability and friendly staff, the Quality Inn & Suites Tacoma - Seattle remains a viable option.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Parking
Hotel with Gym
3-Star Hotel
Guest Reviews
The Quality Inn & Suites Tacoma - Seattle is conveniently situated for those planning a day trip to Seattle and enjoys the advantage of being right off the freeway. The accessibility might be appreciated by business travelers and tourists alike. However, it's important to be aware of the neighborhood surrounding the hotel, as numerous guest reviews have pointed out significant safety concerns. The area is unfortunately characterized by a large homeless population, boarded-up buildings and considerable visible drug activity, including used needles in the parking lot. Many guests did not feel safe, particularly at night and highlighted their discomfort regarding the state of the surroundings and the conditions of the hotel's immediate environment. For individuals who prioritize safety and the condition of the area, this location may not be the ideal choice.
The breakfast experience at Quality Inn & Suites Tacoma - Seattle has received mixed feedback from guests. On the positive side, several reviewers found the breakfast to be good with some even describing it as great or very good. The breakfast staff garnered praise for being exceptional, responsive and friendly, contributing positively to the overall experience. A warm continental breakfast offered on weekdays was deemed quite sufficient by some guests and the breakfast even exceeded expectations for a few, offering excellent selections.
However, there were numerous criticisms. Many guests found the breakfast options to be limited, meager or very poor with some describing them as skimpy or laughable. Issues like running out of essential items such as coffee cups, cold coffee and orange juice and missing essentials were frequently mentioned. Some guests noted that the breakfast was poorly organized and on some occasions, it was just a snack bag or not provided at all. Ultimately, while there were aspects of the breakfast that guests appreciated, consistency and variety were significant concerns.
The rooms at Quality Inn & Suites Tacoma - Seattle have received mixed feedback from guests. Many reviews highlight the spaciousness of the rooms, describing them as pretty big or very big. Cleanliness is also frequently mentioned positively with several guests noting that their rooms were clean and well-maintained. Comfortable beds and pillows add to the positive experience, making stays enjoyable and restful for many.
Several guests appreciated the updated look of some rooms, noting that the rooms are nicely updated compared to previous experiences. Furthermore, the size of the rooms and the amenities provided, especially given the low rates, were considered a pleasant surprise by some visitors.
However, there have been notable inconsistencies. Some guests experienced rooms with unpleasant smells, ranging from cigarettes to stale weed, mildew and even pee. Instances of filth and general wear and tear were mentioned with specific complaints about cracks in doors, broken security latches and missing amenities. Security concerns were raised as some guests felt their rooms were unsecure.
Service quality has also been an issue with reports of disrespectful maid staff and billing disputes. Despite the newer, updated rooms, older rooms have left some guests dissatisfied due to outdated and dirty conditions.
Overall, while many find the rooms at Quality Inn & Suites Tacoma - Seattle comfortable, spacious and clean, others have faced challenges with maintenance, cleanliness and service quality.
The beds at Quality Inn & Suites in Tacoma - Seattle received generally favorable comments from guests. Many found the beds to be comfortable, often highlighting them as comfy and clean. Phrases like comfortable bed and pillow clean and beds were very comfortable were common, suggesting a good level of consistency in comfort. However, some guests did note issues such as beds feeling too soft or like they were all springs and a few found the beds to be extremely uncomfortable. Overall, the majority of feedback leaned towards a positive sleeping experience.
Quality Inn & Suites Tacoma - Seattle has garnered mixed reactions regarding its cleanliness. While some guests described their rooms as clean and comfortable, other reviews indicate significant cleanliness issues. Common complaints included strong odors of cigarettes and marijuana throughout the hotel, dirty hallways and neglected surrounding facilities. Several guests found their rooms in poor condition with some reporting stains, crumbs and even hair in their beds. There were also mentions of unpleasant smells in the elevator and stairwells and visible damage such as broken tiles and patched holes in the walls. Moreover, issues with the cleanliness of the bathroom and bedding were frequently noted with some guests finding disturbing stains. The lobby received positive comments for being clean, but the positive impressions did not extend to the overall cleanliness of the hotel. The customer service also drew criticism with some guests describing the staff as rude and unprofessional. Overall, while some aspects like the comfort of the pillows and bed were praised, the hotel seems to have significant room for improvement in terms of cleanliness and maintenance.
Visitors to the Quality Inn & Suites Tacoma - Seattle frequently commend the hotel staff for their friendliness, helpfulness and professionalism. Positive interactions with the staff are highlighted with many guests praising the team for being kind, accommodating and pleasant. Front desk personnel receive specific accolades for their fantastic service with many guests noting their polite and generous demeanor. Notably, a young lady at the front desk stands out for her great vibes and many visitors describe the staff as going above and beyond to ensure a comfortable stay.
However, reviews also reveal inconsistencies in service. Despite the generally positive feedback, there are mentions of rude, unprofessional and unhelpful encounters, particularly during check-in. Some guests experienced delays and poor customer service, while others noted a lack of mask-wearing among staff, adding to their dissatisfaction. Despite these issues, the overall sentiment reflects a team that typically strives to be helpful, courteous and accommodating.
The parking situation at 'Quality Inn & Suites Tacoma - Seattle' offers the convenience of parking one's vehicle early, which can be beneficial for travelers needing flexibility. However, several concerns have been noted regarding safety. The parking area has insufficient lighting and can feel dark at night, contributing to an uneasy atmosphere. Guests have reported feeling uncomfortable and unsafe with worries about whether their cars would remain secure. Additionally, the presence of people living in the parking lot and loud noises throughout the night amplify these concerns.
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Location
Breakfast
However, there were numerous criticisms. Many guests found the breakfast options to be limited, meager or very poor with some describing them as skimpy or laughable. Issues like running out of essential items such as coffee cups, cold coffee and orange juice and missing essentials were frequently mentioned. Some guests noted that the breakfast was poorly organized and on some occasions, it was just a snack bag or not provided at all. Ultimately, while there were aspects of the breakfast that guests appreciated, consistency and variety were significant concerns.
Rooms
Several guests appreciated the updated look of some rooms, noting that the rooms are nicely updated compared to previous experiences. Furthermore, the size of the rooms and the amenities provided, especially given the low rates, were considered a pleasant surprise by some visitors.
However, there have been notable inconsistencies. Some guests experienced rooms with unpleasant smells, ranging from cigarettes to stale weed, mildew and even pee. Instances of filth and general wear and tear were mentioned with specific complaints about cracks in doors, broken security latches and missing amenities. Security concerns were raised as some guests felt their rooms were unsecure.
Service quality has also been an issue with reports of disrespectful maid staff and billing disputes. Despite the newer, updated rooms, older rooms have left some guests dissatisfied due to outdated and dirty conditions.
Overall, while many find the rooms at Quality Inn & Suites Tacoma - Seattle comfortable, spacious and clean, others have faced challenges with maintenance, cleanliness and service quality.
Beds
Cleanliness
Staff
However, reviews also reveal inconsistencies in service. Despite the generally positive feedback, there are mentions of rude, unprofessional and unhelpful encounters, particularly during check-in. Some guests experienced delays and poor customer service, while others noted a lack of mask-wearing among staff, adding to their dissatisfaction. Despite these issues, the overall sentiment reflects a team that typically strives to be helpful, courteous and accommodating.
Parking
No, Quality Inn & Suites Tacoma - Seattle doesn't have any pool.
No, a spa isn't available at Quality Inn & Suites Tacoma - Seattle.
No, Quality Inn & Suites Tacoma - Seattle doesn't allow dogs.
Yes, parking facilities are available at Quality Inn & Suites Tacoma - Seattle.
Yes, Quality Inn & Suites Tacoma - Seattle has a gym.
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