Hompton Hotel by the Beach
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Summary of reviewsHompton Hotel by the Beach on Penang Island has received considerable praise from guests across various aspects, largely highlighting its exemplary qualities and advantageous location.
The hotel's standout feature is undoubtedly its prime location along a picturesque coastline. Guests delight in the stunning sea views, easy beach access and proximity to dining options, including a popular food court directly opposite the hotel. While slightly removed from the central city action, this setting contributes to a peaceful, relaxing environment, enhanced by the easy reach to George Town and Batu Ferringhi via public transport or affordable taxis. Its strategic positioning near major attractions and amenities also adds to the convenience for visitors.
Breakfast at Hompton is generally well received with a wide array of options catering to both local and Western tastes. Many guests appreciate the extensive, satisfying spread and the beautiful sea views from the restaurant. Despite occasional remarks about certain dishes needing improvement and crowding during peak times, the breakfast experience is largely positive.
The dinner offerings provide mixed feedback, though the seafood night and a la carte menu are typically praised. While some guests note occasional issues with dish quality and limited choices, the presence of a nearby bustling food court serves as a significant plus. The seafront terrace adds to the dining charm, though it has encountered occasional disruptions due to construction noise.
The hotel's rooms are frequently highlighted for their spaciousness, modern design, cleanliness and breathtaking views from floor-to-ceiling windows. Amenities such as modern furniture, comfortable beds and Nespresso machines enhance the stay. Minor issues, like occasional air conditioning problems, do not significantly detract from the overwhelmingly positive perception.
Cleanliness throughout the hotel is generally rated highly with particular praise for the tidy rooms and well-maintained facilities. While a few guests pointed out isolated cleanliness issues, the majority found the hotel’s standards excellent.
The staff at Hompton are consistently commended for their friendliness, attentiveness and professionalism, contributing to a welcoming atmosphere. Specific individuals have garnered praise for their exceptional service.
Wi-Fi connectivity at the hotel receives a mix of reviews. Many guests report satisfactory speeds suitable for basic tasks, while others face issues with slow or unstable connections, particularly during peak hours.
The gym, although equipped with high-end machines, is often described as small and, at times, insufficiently maintained. Some guests also noted the gym being unavailable or with the adjoining sauna not operational.
The pool, set on the higher floors, offers spectacular sea views and a pleasant atmosphere. However, its small size leads to frequent overcrowding and there are calls for better maintenance and more sunbeds.
Beach access is a significant advantage, offering beautiful sandy stretches and gorgeous Andaman Sea views. While some concerns about cleanliness and jellyfish are noted, the overall beach experience remains a major draw for guests, complemented by the vibrant nearby food scene.
In summary, Hompton Hotel by the Beach combines a scenic, strategic location with generally positive dining experiences, spacious and clean rooms and friendly staff, making it a favored choice for travelers seeking both relaxation and convenient access to Penang's attractions.
Categories
The hotel's standout feature is undoubtedly its prime location along a picturesque coastline. Guests delight in the stunning sea views, easy beach access and proximity to dining options, including a popular food court directly opposite the hotel. While slightly removed from the central city action, this setting contributes to a peaceful, relaxing environment, enhanced by the easy reach to George Town and Batu Ferringhi via public transport or affordable taxis. Its strategic positioning near major attractions and amenities also adds to the convenience for visitors.
Breakfast at Hompton is generally well received with a wide array of options catering to both local and Western tastes. Many guests appreciate the extensive, satisfying spread and the beautiful sea views from the restaurant. Despite occasional remarks about certain dishes needing improvement and crowding during peak times, the breakfast experience is largely positive.
The dinner offerings provide mixed feedback, though the seafood night and a la carte menu are typically praised. While some guests note occasional issues with dish quality and limited choices, the presence of a nearby bustling food court serves as a significant plus. The seafront terrace adds to the dining charm, though it has encountered occasional disruptions due to construction noise.
The hotel's rooms are frequently highlighted for their spaciousness, modern design, cleanliness and breathtaking views from floor-to-ceiling windows. Amenities such as modern furniture, comfortable beds and Nespresso machines enhance the stay. Minor issues, like occasional air conditioning problems, do not significantly detract from the overwhelmingly positive perception.
Cleanliness throughout the hotel is generally rated highly with particular praise for the tidy rooms and well-maintained facilities. While a few guests pointed out isolated cleanliness issues, the majority found the hotel’s standards excellent.
The staff at Hompton are consistently commended for their friendliness, attentiveness and professionalism, contributing to a welcoming atmosphere. Specific individuals have garnered praise for their exceptional service.
Wi-Fi connectivity at the hotel receives a mix of reviews. Many guests report satisfactory speeds suitable for basic tasks, while others face issues with slow or unstable connections, particularly during peak hours.
The gym, although equipped with high-end machines, is often described as small and, at times, insufficiently maintained. Some guests also noted the gym being unavailable or with the adjoining sauna not operational.
The pool, set on the higher floors, offers spectacular sea views and a pleasant atmosphere. However, its small size leads to frequent overcrowding and there are calls for better maintenance and more sunbeds.
Beach access is a significant advantage, offering beautiful sandy stretches and gorgeous Andaman Sea views. While some concerns about cleanliness and jellyfish are noted, the overall beach experience remains a major draw for guests, complemented by the vibrant nearby food scene.
In summary, Hompton Hotel by the Beach combines a scenic, strategic location with generally positive dining experiences, spacious and clean rooms and friendly staff, making it a favored choice for travelers seeking both relaxation and convenient access to Penang's attractions.
Hotel near The Beach
Located on Jalan C.M. Hashim Tanjung Tokong, this hotel offers a direct beach access. It provides modern amenities and comfortable accommodations.
Hotel for Honeymoon
Located by the beach, this hotel offers sea-facing rooms and modern comforts. It provides a pleasant and convenient beachfront option for couples looking for coastal views and relaxation.
Family Friendly Hotel
The hotel's location by the beach makes it suitable for families looking for beachside activities. It may offer family-friendly amenities.
Romantic Hotel
Located by the beach in Tanjung Tokong, this hotel offers modern accommodations with sea views. Its beachfront location and comfortable rooms provide a relaxing and romantic setting for couples.
Hotel with Swimming Pool
Features an infinity pool located on the 11th floor, offering a charming setting and captivating beach views. This pool is a highlight for many guests.
Infinity Pool Children's Pool Panoramic View Pool Outdoor Pool
Hotel with Parking
This hotel features free onsite parking for guests. It is noted that spaces may be limited and available on a first-come, first-served basis.
Hotel with Gym
The hotel provides a fitness center.
4-Star Hotel
This hotel offers a blend of luxury and affordability, providing a commendable experience. The hotel's services generally align with expectations with many guests praising the amazing and excellent service they received, delivering a pleasant and comfortable stay.
Hotel with Outdoor Pool
This hotel features an infinity pool offering panoramic views of the Andaman Sea. It also includes a separate kids' pool, providing dedicated facilities for families.
Hotel with Children's Pool
Hompton Hotel by the Beach features a children's pool conveniently located on the upper level. This pool is well-received and enjoyed by children for their playtime.
Hotel Taking Steps Towards Sustainability
Hotel with Infinity Pool
Hotel with Panoramic View Pool
Guest Reviews
Hompton Hotel by the Beach boasts an exceptional location on the picturesque Penang Island, nestled right along the coastline. Guests frequently highlight the hotel's convenient placement, right by the beach, offering stunning sea views. The proximity to various dining options is a notable advantage with a popular food court just opposite the hotel and several other eateries within walking distance. This beachfront access allows for easy strolls on the sand and breathtaking views from the rooms and the restaurant terrace.
Additionally, the hotel is strategically situated between central George Town and Batu Ferringhi, making it accessible either by bus or the efficient and affordable Grab taxis. Although some reviews mention it being a bit removed from the central city action, this distance contributes to a more peaceful environment ideal for relaxation. On the practical side, its location near major attractions, including shopping malls and a large supermarket, adds to the convenience for visitors.
In summary, Hompton Hotel by the Beach offers an advantageous and beautiful location with easy access to the beach and nearby amenities, making it a great spot for both relaxation and exploration. The combination of scenic views, dining convenience and strategic positioning between key areas of interest make it a favored choice for travelers to Penang.
The breakfast experience at Hompton Hotel by the Beach consistently receives mixed reviews. On the positive side, many guests are delighted with the extensive and diverse breakfast spread that caters to both local and Western palates. The breakfast buffet is often described as excellent, delicious and satisfying with options ranging from fresh fruits and egg dishes to a wide variety of other foods.
The buffet offers a substantial selection with many noting that it includes everything one might desire. Some guests highlight the beautiful sea views from the breakfast restaurant, enhancing their dining experience. The food quality is generally praised and the breakfast service is frequently described as very good, contributing to the overall positive feedback.
However, some reviews indicate there is room for improvement. A few guests found certain dishes not hot enough and mentioned the need for more variety, particularly for those staying for an extended period. Others felt the breakfast was too crowded at times, which detracted from their experience. Some comments specifically mentioned that the breakfast did not meet their expectations in terms of taste or selection with particular criticism directed at the international spread.
Despite these issues, many guests consider the breakfast worth the money and appreciate the convenience it offers. Overall, while there are areas that could be enhanced, the breakfast at Hompton Hotel by the Beach generally satisfies the majority of guests with its wide array of tasty and varied options.
The dinner experience at Hompton Hotel by the Beach has received a mix of reviews, highlighting several elements worth noting. Guests have appreciated the delicious and excellent food quality at the hotel's restaurant, praising the relaxing atmosphere and helpful staff. The seafood night in particular received high accolades and the a la carte dinner menu, though limited, has been enjoyed by many. The hotel’s breakfast, high tea and room service have been appreciated for their good taste and pleasant presentation.
However, there have been concerns regarding the limited selection and quality of some dinner options with a few guests commenting on overcooked dishes and less satisfying choices. The food in the Elementos restaurant received mixed feedback and some guests were disappointed with the bar food and dinner quality, noting it was served cold.
One notable benefit is the hotel's proximity to a bustling food court right across the street, offering a wide variety of delicious and affordable meals. This convenience has been a significant positive for many guests, providing an excellent alternative to the in-house dining options.
Additionally, the hotel’s seafront terrace, albeit with some design and comfort issues, provides a pleasant dining experience with beautiful beach views. However, disruptions due to construction noise and debris have occasionally marred the experience.
Overall, while the hotel’s food offerings have commendable aspects, particularly for breakfast and some specific events, there are areas where improvements could enhance the overall dining experience.
Nestled right by the beach, Hompton Hotel by the Beach offers rooms that consistently receive praise for their spaciousness, cleanliness and modern design. With floor-to-ceiling windows offering breathtaking views of the Straits of Melaka, guests are treated to stunning ocean and city vistas that make their stay memorable.
The rooms are touted for being well-equipped, featuring modern furniture, comfy beds and convenient amenities such as Nespresso machines and in-room streaming options. Many reviews highlight the generous size of the rooms, which comfortably accommodate families and include high ceilings that add to the sense of spaciousness. The bathrooms also receive commendations for their size and modern fixtures.
Cleanliness and comfort are common themes with numerous guests appreciating the daily cleaning service and the overall neat condition of the rooms. Despite a few mentions of minor issues like occasional air conditioning problems or slight wear and tear, the overall sentiment towards the rooms is overwhelmingly positive.
Guests are particularly impressed by the views, pointing out the magnificent scenery visible from various rooms, including sea, mountain and city landscapes. This, combined with the neat and spacious environment, makes for an inviting stay.
Overall, the rooms at Hompton Hotel by the Beach provide a clean, comfortable and visually appealing retreat, enhanced by thoughtful amenities and stunning views, making it a highly recommended option for travelers seeking both relaxation and scenic beauty.
At Hompton Hotel by the Beach, guests consistently praise the comfort of the beds for providing a restful night's sleep. Many appreciate the spaciousness and softness of the mattresses, calling them very comfortable and super comfy.
The rooms, in general, are described as clean and roomy with the comfort extending from the bedding to the overall stay. Travelers highlight the quality of the bedding, noting that it is comfortable and conducive to relaxation. Some guests do mention that the pillows can be too soft for their liking and there are occasional issues with bed cleanliness, such as stained linens or smelly pillows, which could be improved.
Despite these minor shortcomings, the beds receive high marks for their overall comfort and quality, making the hotel a reliable choice for travelers seeking a cozy place to rest by the beach. The friendly and charming staff further enhance the experience, ensuring a comfortable stay. Guests looking for a comfortable and serene night can count on the beds at Hompton Hotel by the Beach to deliver.
Hompton Hotel by the Beach generally receives high praise for its cleanliness with many guests noting that the hotel is clean, new and well-maintained. Reviews highlight the sparkling cleanliness of the room, bathrooms and other facilities, often matching the standards of top-class hotels. Guests appreciate the daily housekeeping, superb cleanliness and the fresh smell of toiletries. The clean environment extends to the beach area, making for a pleasant stay.
However, some reviews indicate that certain areas need attention. Issues like dirty windows, stained walls and dusty secluded spots have been mentioned. While housekeeping generally receives commendable reviews, a few guests reported that their rooms were not cleaned to their satisfaction, citing delayed room service and rooms not being thoroughly cleaned. Despite these occasional shortcomings, the majority of guests found the hotel's cleanliness to be excellent and the rooms comfortable and welcoming.
The guest reviews for Hompton Hotel by the Beach emphasize the exceptional performance and warm demeanor of the hotel staff. The overwhelming sentiment indicates that staff members are consistently friendly, attentive and accommodating. Words like very friendly, helpful and kind are recurrent throughout the comments, suggesting a consistent level of high-quality service.
The front desk and reception teams receive particular praise for their pleasant and professional service with specific mentions of individuals such as Mr. Afandi and Ms. Lilonsi and Mr. Shafizal being highlighted. Housekeeping staff are also noted as considerate and efficient, maintaining cleanliness to a high standard and ensuring guest satisfaction through attention to detail.
Guests appreciate the staff's honesty and the excellent customer service provided, describing interactions with descriptors such as polite, cheerful and courteous. However, a couple of reviews suggest that some staff could benefit from additional training to enhance consistency in service delivery.
Despite a few critiques on responsiveness and training needs, the general consensus is that the Hompton Hotel staff play a significant role in creating a welcoming and homely atmosphere. The professionalism and commitment to service by the staff make for an outstanding guest experience, contributing positively to the hotel's reputation.
Hompton Hotel by the Beach offers a mixed experience when it comes to Wi-Fi connectivity. Many guests appreciated the solid, fast and good Wi-Fi with some describing the connection as perfect or great. The WLAN quality was generally praised and the internet worked well for basic tasks like emailing or downloading a newspaper.
However, there were several complaints about the Wi-Fi. Some guests noted that the Wi-Fi signal was poor and slow, particularly during peak hours. The connection sometimes stopped working altogether or was described as having insufficient capacity for streaming services. Additionally, the network was reported to be insecure for iPhone users.
Overall, while the hotel offers good Wi-Fi for most basic needs, those requiring high-speed or secure connections might find it lacking, especially during busy periods.
Hompton Hotel by the Beach features a gym that receives mixed reviews from guests. While some highlight that it’s a decent, nice and excellent facility equipped with two high-end treadmills, weight machines and dumbbells, many note significant drawbacks. The gym is commonly described as small with limited equipment and a space that is often deemed insufficient for a comprehensive workout. Additionally, there are consistent remarks about the gym being smelly and poorly equipped. Some guests also mentioned that the gym was unavailable during their stay and that the adjoining sauna was not operational, adding to the overall dissatisfaction. Despite its shortcomings, the gym serves its basic purpose for guests looking to keep up with their fitness routines.
The pool at Hompton Hotel by the Beach offers a mixed experience for guests. While many appreciate the clean and beautifully maintained swimming area, the size of the pool is often cited as a drawback. Positioned on the 10th and 11th floors, the pool provides splendid sea views and a partly shaded area, which is a pleasant escape from the sun. The infinity pool, in particular, has gained praise for its scenic vistas and cool ambiance, becoming a favorite among visitors, especially children.
However, the pool's small size leads to overcrowding, making it less inviting at peak times. Issues like cloudy water, a lack of regular maintenance and insufficient sunbeds also detract from the experience. The pool area itself is generally clean, but there have been instances of dirty glass fences and dirty pool windows. Some guests felt the pool area could improve with better management and more thorough maintenance.
Overall, while the pool's aesthetic and location add charm to the hotel stay, there is room for enhancement in size, cleanliness and upkeep to meet guest expectations fully.
Situated in a prime spot, Hompton Hotel by the Beach offers direct and convenient access to the beach, allowing guests to indulge in the scenic beauty right at their doorstep. Set against the stunning backdrop of the Andaman Sea, the hotel features numerous rooms with mesmerizing sea views and an ambiance that perfectly complements its beachfront setting. Guests enjoy the ease of reaching the beach within minutes from their rooms, making it a perfect locale for beach walks and relaxation.
The surrounding area is generally clean, though some reviews highlighted occasional issues with cleanliness and jellyfish in the water, cautioning against swimming. Despite these concerns, the beach remains an attractive feature for many visitors, especially given the lovely sandy stretches that are ideal for lounging and enjoying the panoramic views.
Adjacent to the hotel, travelers can explore a vibrant food scene, including a nearby hawker center with affordable and delectable options, adding to the convenience and appeal of staying at Hompton by the Beach. However, the beach experience can occasionally be interrupted by the presence of garbage, underscoring the importance of maintaining the natural beauty of this coastal spot.
Overall, the strategic location of Hompton Hotel by the Beach provides an excellent blend of seaside tranquility and accessibility to local attractions, offering a peaceful retreat by the water with a touch of local Penang charm.
Guests of Hompton Hotel by the Beach have shared mixed feedback regarding the hotel's parking facilities. On a positive note, the hotel offers free parking for its guests, which is seen as a bonus. Some guests found the availability of parking to be convenient and sufficient once they reached the designated areas.
However, many reviews highlight significant challenges with the parking situation. A frequent complaint is the limited number of parking spaces, which often operate on a first-come, first-serve basis. The narrow and tight parking slots pose difficulties, especially for larger vehicles like SUVs and MPVs. The narrow driveways and ramp also require careful maneuvering skills. Parking levels can become overcrowded, particularly on lower floors and the multi-story car park is described as an extremely tight fit.
Additionally, the process of validating parking tickets at reception has been cited as a hassle by some guests. While the attempts to provide adequate parking are appreciated, improvements are needed to address the acute shortage of space and the challenging layout. For travelers prioritizing easy parking access, these constraints are worth considering when planning a stay at the hotel.
Hompton Hotel by the Beach has garnered numerous positive reviews regarding its kid-friendly amenities and family-oriented atmosphere. Families appreciate the spacious and clean rooms, which provide comfortable accommodations for both small and large groups. Many guests highlight the stunning sea views from the two-bedroom family suites and deluxe rooms, offering a homey and secure environment.
The hotel staff is frequently praised for their friendliness and attentiveness, especially towards families with young children. Kids seem to particularly enjoy the unique bunk beds and the kids' corner, while the swimming pool is a popular spot, though it can get congested at times. The hotel's ability to provide connecting rooms and baby cots adds to its family-friendly appeal.
Dining options are also kid-friendly with simple yet satisfying meals like burgers and chips. Although breakfast may not be entirely family-oriented, the overall experience, including evening beach walks and thoughtful touches like balloons for children, makes it a great choice for family stays.
The hotel's management and staff consistently receive accolades for their dedication and timely service, making family reunions or gatherings a seamless experience. Despite some minor inconveniences, such as elevator wait times, the positive reviews overwhelmingly recommend Hompton Hotel by the Beach for an excellent family vacation.
Hompton Hotel by the Beach offers a blend of luxury and affordability, providing a commendable experience given its four-star rating. The hotel's services generally align with four-star expectations with many guests praising the amazing and excellent service they received. The general feel of the hotel is in line with what one would expect from a four-star property, delivering a pleasant and comfortable stay.
However, there are mixed opinions regarding specific aspects of the hotel. While some guests find it absolutely deserving of a five-star rating, others feel that certain amenities and services fall short of the four-star standard. Criticisms point to issues such as the requirement to pay for additional bottled water and the quality of toasts not meeting the expected standard. Moreover, some reviews suggest the hotel does not quite meet the four-star mark in terms of ambience, equating it more to a 2.5 or 3-star rating in some areas.
The hotel seems to maintain a high level of cleanliness and service that satisfies many guests, but it evidently leaves room for improvement, particularly in the finer details that distinguish a true four-star experience from its peers.
Hompton Hotel by the Beach is favorable for guests with disabilities, providing an array of accessibility features that enhance comfort and convenience. The hotel stands out for its easy and accessible routes to the beach and offers convenient access to local attractions such as a nearby hawker center with affordable prices. Guests enjoyed the smooth elevator access and found the facilities, including the entrance and parking, to be wheelchair-friendly. The hotel also boasts an accessible swimming pool.
The staff at Hompton Hotel by the Beach receive high praise for their friendliness and helpfulness. Any issues, such as room door problems, are addressed promptly by the management. Despite minor inconveniences like lengthy check-in procedures and no access to Netflix, the overall accessibility and the welcoming environment make it an ideal choice for travelers with disabilities.
Additional perks include accessible pathways and a Western breakfast available in an adjacent room. The accessible food court from the lobby café adds to the convenience. While some places are not as accessible, the majority of the facility ensures a pleasant stay for all guests with a strategic location providing easy access to both the beach and the nearby town.
Hompton Hotel by the Beach features an infinity pool that guests frequently mention in their reviews. Located on the 11th floor, the pool offers a charming setting and a captivating beach view, adding to its appeal. While some find the infinity pool to be a highlight and consider it excellent, others note that it can feel small and windy at times. Despite its size, the pool remains a notable and attractive feature of the hotel.
The children's pool at Hompton Hotel by the Beach has generally favorable reviews. It's frequently mentioned as a good, enjoyable and nice option for kids. The pool is specifically noted as being located on the upper level and appears to be well-received by children who enjoy playing in it. However, some reviews do not provide comments related to the children's pool, indicating a varied focus among guests' experiences. Overall, it is seen as a kid-friendly amenity that contributes positively to family stays at the hotel.
Hompton Hotel by the Beach offers a clean and well-maintained outdoor pool area that is particularly suitable for families, thanks to an additional kids' pool. Guests appreciate the pool’s design, noting that it is partly shaded and offers an infinity edge. The pool area provides great views of the city and creates a beautiful setting for outdoor sessions by the sea. Though some mention the area can be drafty, overall, the pool receives positive feedback for its cleanliness and the scenic experience it provides.
Hompton Hotel by the Beach offers a delightful experience for honeymooners with a blend of romantic décor and beautiful ambience perfect for celebrating love. Guests highlight lovely honeymoon decorations and a bed adorned for anniversaries, making it suitable for couples looking to mark their special moments. The ambience has been appreciated by many with comments such as great for honeymoon and happy honeymoon, although some guests noted room for improvement, suggesting better honeymoon ensuites would enhance the experience. On the whole, couples find the hotel charming and memorable, ideal for a romantic getaway.
Hompton Hotel by the Beach offers a remarkably romantic experience, ideal for honeymoons and couples seeking a serene getaway. The hotel provides simple yet thoughtful touches, such as bed decor for anniversaries and room music that creates a relaxing, intimate atmosphere. Guests frequently praise the romantic dinners by the beach and appreciate the hotel's quiet, peaceful nights. The sea view significantly enhances the romantic ambiance with many noting the spectacular morning vistas. Overall, the location and environment make it a perfect choice for a romantic stay.
Location Show Map
Location
Additionally, the hotel is strategically situated between central George Town and Batu Ferringhi, making it accessible either by bus or the efficient and affordable Grab taxis. Although some reviews mention it being a bit removed from the central city action, this distance contributes to a more peaceful environment ideal for relaxation. On the practical side, its location near major attractions, including shopping malls and a large supermarket, adds to the convenience for visitors.
In summary, Hompton Hotel by the Beach offers an advantageous and beautiful location with easy access to the beach and nearby amenities, making it a great spot for both relaxation and exploration. The combination of scenic views, dining convenience and strategic positioning between key areas of interest make it a favored choice for travelers to Penang.
Breakfast
The buffet offers a substantial selection with many noting that it includes everything one might desire. Some guests highlight the beautiful sea views from the breakfast restaurant, enhancing their dining experience. The food quality is generally praised and the breakfast service is frequently described as very good, contributing to the overall positive feedback.
However, some reviews indicate there is room for improvement. A few guests found certain dishes not hot enough and mentioned the need for more variety, particularly for those staying for an extended period. Others felt the breakfast was too crowded at times, which detracted from their experience. Some comments specifically mentioned that the breakfast did not meet their expectations in terms of taste or selection with particular criticism directed at the international spread.
Despite these issues, many guests consider the breakfast worth the money and appreciate the convenience it offers. Overall, while there are areas that could be enhanced, the breakfast at Hompton Hotel by the Beach generally satisfies the majority of guests with its wide array of tasty and varied options.
Dinner
However, there have been concerns regarding the limited selection and quality of some dinner options with a few guests commenting on overcooked dishes and less satisfying choices. The food in the Elementos restaurant received mixed feedback and some guests were disappointed with the bar food and dinner quality, noting it was served cold.
One notable benefit is the hotel's proximity to a bustling food court right across the street, offering a wide variety of delicious and affordable meals. This convenience has been a significant positive for many guests, providing an excellent alternative to the in-house dining options.
Additionally, the hotel’s seafront terrace, albeit with some design and comfort issues, provides a pleasant dining experience with beautiful beach views. However, disruptions due to construction noise and debris have occasionally marred the experience.
Overall, while the hotel’s food offerings have commendable aspects, particularly for breakfast and some specific events, there are areas where improvements could enhance the overall dining experience.
Rooms
The rooms are touted for being well-equipped, featuring modern furniture, comfy beds and convenient amenities such as Nespresso machines and in-room streaming options. Many reviews highlight the generous size of the rooms, which comfortably accommodate families and include high ceilings that add to the sense of spaciousness. The bathrooms also receive commendations for their size and modern fixtures.
Cleanliness and comfort are common themes with numerous guests appreciating the daily cleaning service and the overall neat condition of the rooms. Despite a few mentions of minor issues like occasional air conditioning problems or slight wear and tear, the overall sentiment towards the rooms is overwhelmingly positive.
Guests are particularly impressed by the views, pointing out the magnificent scenery visible from various rooms, including sea, mountain and city landscapes. This, combined with the neat and spacious environment, makes for an inviting stay.
Overall, the rooms at Hompton Hotel by the Beach provide a clean, comfortable and visually appealing retreat, enhanced by thoughtful amenities and stunning views, making it a highly recommended option for travelers seeking both relaxation and scenic beauty.
Beds
The rooms, in general, are described as clean and roomy with the comfort extending from the bedding to the overall stay. Travelers highlight the quality of the bedding, noting that it is comfortable and conducive to relaxation. Some guests do mention that the pillows can be too soft for their liking and there are occasional issues with bed cleanliness, such as stained linens or smelly pillows, which could be improved.
Despite these minor shortcomings, the beds receive high marks for their overall comfort and quality, making the hotel a reliable choice for travelers seeking a cozy place to rest by the beach. The friendly and charming staff further enhance the experience, ensuring a comfortable stay. Guests looking for a comfortable and serene night can count on the beds at Hompton Hotel by the Beach to deliver.
Cleanliness
However, some reviews indicate that certain areas need attention. Issues like dirty windows, stained walls and dusty secluded spots have been mentioned. While housekeeping generally receives commendable reviews, a few guests reported that their rooms were not cleaned to their satisfaction, citing delayed room service and rooms not being thoroughly cleaned. Despite these occasional shortcomings, the majority of guests found the hotel's cleanliness to be excellent and the rooms comfortable and welcoming.
Staff
The front desk and reception teams receive particular praise for their pleasant and professional service with specific mentions of individuals such as Mr. Afandi and Ms. Lilonsi and Mr. Shafizal being highlighted. Housekeeping staff are also noted as considerate and efficient, maintaining cleanliness to a high standard and ensuring guest satisfaction through attention to detail.
Guests appreciate the staff's honesty and the excellent customer service provided, describing interactions with descriptors such as polite, cheerful and courteous. However, a couple of reviews suggest that some staff could benefit from additional training to enhance consistency in service delivery.
Despite a few critiques on responsiveness and training needs, the general consensus is that the Hompton Hotel staff play a significant role in creating a welcoming and homely atmosphere. The professionalism and commitment to service by the staff make for an outstanding guest experience, contributing positively to the hotel's reputation.
Wi-Fi
However, there were several complaints about the Wi-Fi. Some guests noted that the Wi-Fi signal was poor and slow, particularly during peak hours. The connection sometimes stopped working altogether or was described as having insufficient capacity for streaming services. Additionally, the network was reported to be insecure for iPhone users.
Overall, while the hotel offers good Wi-Fi for most basic needs, those requiring high-speed or secure connections might find it lacking, especially during busy periods.
Gym
Pool
However, the pool's small size leads to overcrowding, making it less inviting at peak times. Issues like cloudy water, a lack of regular maintenance and insufficient sunbeds also detract from the experience. The pool area itself is generally clean, but there have been instances of dirty glass fences and dirty pool windows. Some guests felt the pool area could improve with better management and more thorough maintenance.
Overall, while the pool's aesthetic and location add charm to the hotel stay, there is room for enhancement in size, cleanliness and upkeep to meet guest expectations fully.
Beach
The surrounding area is generally clean, though some reviews highlighted occasional issues with cleanliness and jellyfish in the water, cautioning against swimming. Despite these concerns, the beach remains an attractive feature for many visitors, especially given the lovely sandy stretches that are ideal for lounging and enjoying the panoramic views.
Adjacent to the hotel, travelers can explore a vibrant food scene, including a nearby hawker center with affordable and delectable options, adding to the convenience and appeal of staying at Hompton by the Beach. However, the beach experience can occasionally be interrupted by the presence of garbage, underscoring the importance of maintaining the natural beauty of this coastal spot.
Overall, the strategic location of Hompton Hotel by the Beach provides an excellent blend of seaside tranquility and accessibility to local attractions, offering a peaceful retreat by the water with a touch of local Penang charm.
Parking
However, many reviews highlight significant challenges with the parking situation. A frequent complaint is the limited number of parking spaces, which often operate on a first-come, first-serve basis. The narrow and tight parking slots pose difficulties, especially for larger vehicles like SUVs and MPVs. The narrow driveways and ramp also require careful maneuvering skills. Parking levels can become overcrowded, particularly on lower floors and the multi-story car park is described as an extremely tight fit.
Additionally, the process of validating parking tickets at reception has been cited as a hassle by some guests. While the attempts to provide adequate parking are appreciated, improvements are needed to address the acute shortage of space and the challenging layout. For travelers prioritizing easy parking access, these constraints are worth considering when planning a stay at the hotel.
Family
The hotel staff is frequently praised for their friendliness and attentiveness, especially towards families with young children. Kids seem to particularly enjoy the unique bunk beds and the kids' corner, while the swimming pool is a popular spot, though it can get congested at times. The hotel's ability to provide connecting rooms and baby cots adds to its family-friendly appeal.
Dining options are also kid-friendly with simple yet satisfying meals like burgers and chips. Although breakfast may not be entirely family-oriented, the overall experience, including evening beach walks and thoughtful touches like balloons for children, makes it a great choice for family stays.
The hotel's management and staff consistently receive accolades for their dedication and timely service, making family reunions or gatherings a seamless experience. Despite some minor inconveniences, such as elevator wait times, the positive reviews overwhelmingly recommend Hompton Hotel by the Beach for an excellent family vacation.
4 Star
However, there are mixed opinions regarding specific aspects of the hotel. While some guests find it absolutely deserving of a five-star rating, others feel that certain amenities and services fall short of the four-star standard. Criticisms point to issues such as the requirement to pay for additional bottled water and the quality of toasts not meeting the expected standard. Moreover, some reviews suggest the hotel does not quite meet the four-star mark in terms of ambience, equating it more to a 2.5 or 3-star rating in some areas.
The hotel seems to maintain a high level of cleanliness and service that satisfies many guests, but it evidently leaves room for improvement, particularly in the finer details that distinguish a true four-star experience from its peers.
Accessible
The staff at Hompton Hotel by the Beach receive high praise for their friendliness and helpfulness. Any issues, such as room door problems, are addressed promptly by the management. Despite minor inconveniences like lengthy check-in procedures and no access to Netflix, the overall accessibility and the welcoming environment make it an ideal choice for travelers with disabilities.
Additional perks include accessible pathways and a Western breakfast available in an adjacent room. The accessible food court from the lobby café adds to the convenience. While some places are not as accessible, the majority of the facility ensures a pleasant stay for all guests with a strategic location providing easy access to both the beach and the nearby town.
Infinity Pool
Children's Pool
Outdoor Pool
Honeymoon
Romantic
Yes, Hompton Hotel by the Beach has pool(s) that belong to one or more of the following categories: Infinity Pool, Children's Pool, Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Hompton Hotel by the Beach.
No, Hompton Hotel by the Beach doesn't allow dogs.
Yes, parking facilities are available at Hompton Hotel by the Beach.
Yes, Hompton Hotel by the Beach has a gym.
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