The Hilton Americas - Houston is a highly recommended hotel for visitors to Houston. The hotel's location is a major highlight with guests appreciating its proximity to downtown attractions, restaurants and the convention center. The hotel's breakfast buffet is also a standout feature with guests raving about the omelets and homemade pastries. The rooms are spacious and comfortable with many guests praising the comfy beds and clean upholstery. The hotel's cleanliness and friendly staff have also been highly praised. The pool area is another standout feature with guests loving the clean and nice pool and rooftop patio. The hotel's location next to the Toyota Center also makes it a great choice for those seeking easy access to nightlife. The hotel is also suitable for business travelers with its location near convention centers and comfortable amenities. Overall, the Hilton Americas - Houston provides guests with a clean, comfortable and beautiful stay that is worth returning to.
The Highland Dallas, part of the Curio Collection by Hilton, is a mid-century inspired retreat situated in Highland Park, close to Southern Methodist University, the George W. Bush Presidential Center, Katy Trail, shopping centers and other Dallas attractions. With 204 sophisticated guest rooms and suites, the hotel offers a unique urban resort experience, featuring acclaimed restaurant Knife by John Tesar, 9,000 square feet of meeting and event space, a heated pool, the Exhale Spa, Salon Pompeo, 24-hour fitness center and the Highland Art Collection. Guests can enjoy a range of recreational and leisure activities, making it an ideal choice for travelers seeking an urban retreat with a touch of sophistication and warmth.
Summary of reviews
The Highland Dallas, Curio Collection by Hilton received mixed reviews from guests regarding their valet-only parking system. While some found it convenient, others were disappointed to pay $31 per day and wished the fee had been included in the initial price. Some guests had difficulty finding the parking entrance and noted there was no nearby self-parking available. Despite this, many guests had positive experiences at the hotel, praising the friendly and helpful staff, comfortable rooms and convenient location. Some guests also enjoyed the on-site restaurant and bar, as well as the fitness center and pool. Overall, The Highland Dallas offers a pleasant stay for those willing to navigate the parking situation.
Fairmont Dallas enjoys a prime location in downtown Dallas, making it an ideal choice for both business and leisure travelers. Guests have praised its convenience, being within walking distance of key attractions like museums, restaurants and the American Airlines Center. Public transportation is easily accessible, which adds to the convenience for guests attending events and meetings.
The overall ambiance of the hotel is well-regarded with clean and well-maintained public areas, friendly and welcoming staff and good food offerings, including an excellent bar and on-site Starbucks. The rooftop pool area stands out as a lovely spot to unwind, offering amazing views of the city.
The rooms receive a mix of reviews; many guests appreciate their cleanliness, spaciousness and the comfort provided by features like large windows and feather pillows. However, some rooms could benefit from updates with mentions of outdated decor and occasional maintenance issues. Despite these inconsistencies, the lobby and common areas lend an upscale feel to the hotel.
Cleanliness is consistently highlighted as a strong point with immaculate rooms and bathrooms, as well as a spotless lobby and gift shop. Guests appreciate the well-maintained pool area and the overall upscale atmosphere.
The staff at Fairmont Dallas receives exceptional praise for their friendliness, attentiveness and helpfulness, creating a welcoming and comfortable environment for guests. Specific staff members, such as Luis at the Concierge desk and Deniz and Amber, are frequently mentioned for their outstanding service.
The breakfast experience at the hotel is mixed. Although some guests enjoy the good food and friendly breakfast staff, others are disappointed by the lack of a complimentary breakfast and find the quality and variety of offerings lacking. This area is noted as having room for improvement.
The hotel's Wi-Fi service is a point of concern, as many guests expect complimentary access, especially given the room rates. The additional fee for Wi-Fi and the requirement to join a membership club for free access is inconvenient for many.
The pool area is a major highlight with its inviting rooftop setting, cool water and well-staffed environment. However, it is not heated and has occasional mentions of needing repainting and clean-up.
Parking is also a point of contention with valet service being the only option available and the charges being considered steep. Some guests appreciate the hotel's complimentary ride service within a mile radius, but overall, the parking situation is viewed as an area needing improvement.
In summary, Fairmont Dallas is praised for its fantastic downtown location, exceptional staff and clean facilities, making it a solid choice for visitors wanting to be in the midst of all that Dallas has to offer. However, there are areas like breakfast offerings, room updates, Wi-Fi access and parking that could benefit from improvements.
The Hilton Houston Post Oak by the Galleria is ideally situated near The Galleria, Memorial Park and the Houston Arboretum and Nature Center, making it a perfect base for exploring the city. The hotel boasts an outdoor pool, 24-hour fitness center, two restaurants and a bar, providing a comfortable stay for guests. Various room options and amenities, such as Digital Key, room service, a business center and meeting rooms, cater to the needs of leisure and business travelers alike. Dining options at the hotel include The Promenade, which offers locally sourced breakfast favorites, The Brittany Bar with its British pub-inspired atmosphere, as well as Java Jive for quick coffee and snacks on the go.
Summary of reviews
The Hilton Houston Post Oak by the Galleria is a popular hotel for those looking to stay near the famous Galleria mall. Guests love the convenience of being walking distance to great shops, restaurants and the stunning Waterwall. The hotel also offers a shuttle service to nearby attractions. Safety was not a concern for guests, as the neighborhood felt safe and secure. The breakfast at the hotel is satisfying with a full breakfast and an omelette bar. The staff at the hotel is friendly and helpful with guests appreciating their attentive attitude. The pool is a nice and relaxing spot with very clean water, but more lighting is needed for improved ambiance. The beds have been a topic of conversation for guests with some finding them comfortable and restful, leading to a good night's sleep. However, some areas of the hotel, including the rooms, are outdated and could use some updating. Some guests mentioned that the room size and layout were great, but others complained about tiny rooms that were not as advertised. Despite these issues, other guests found the hotel to be clean and comfortable and praised the staff for being professional and friendly. Guests should be aware of the potential for cleanliness issues when staying at this hotel. The parking situation at the hotel has mixed reviews with some finding the fees to be too expensive and others finding it practical and worth the price. Overall, the hotel has potential but needs some upgrades and better maintenance to live up to the Hilton name.
The Gaylord Texan Resort and Convention Center is a beautiful and comfortable hotel located in Grapevine, Texas, just minutes away from the DFW airport and rental car garage. The hotel offers free shuttle service to the Cowboys Golf Club and is in close proximity to great golf courses and other places to explore. The Southern charm and Texas motif ambiance adds to the pleasant atmosphere, making it an ideal location to relax. The hotel offers breakfast options for all guests, from room service to on-site dining with the breakfast buffet being described as "amazing", "great" and "unmatched". Guests also enjoy basic breakfast foods like eggs and bacon, as well as more unique options like lasagna. The hotel's restaurants have received mixed reviews, but the food and service at the Old Hickory Steakhouse were described as superb with high-quality food. The Gaylord Texan Resort and Convention Center is a beautiful and exceptional property with well-kept and clean rooms, although some guests felt that the room rate was not good value or that the rooms needed updating. The hotel's dedication to cleanliness and service during the COVID-19 pandemic has been commended by guests. The staff has received mixed reviews, but the majority of guests have positively mentioned the friendly and accommodating staff members. The water park is the reason to go with its lazy river, pool water slide and midnights swims. The Gaylord Texan Resort and Convention Center is the perfect destination for families with kids, offering plenty of activities for kids to enjoy, including a fantastic water park that both kids and adults can enjoy. The comfort of the beds has received high praise from guests, making for a great night's sleep. Overall, the Gaylord Texan Resort and Convention Center is a wonderful destination for those looking for a beautiful and comfortable hotel with plenty of amenities and activities to enjoy.
The JW Marriott Austin is a highly recommended hotel that is perfect for travelers looking to explore downtown Austin. Its prime location near major restaurants and attractions, abundance of bars and restaurants nearby and easy access to shopping districts and river activities make it a highlight for guests. The breakfast, dinner options and outdoor pool are also highly praised with Deans Italian Steak House being a standout restaurant. Rooms are clean and spacious with beautiful views and the bathrooms are particularly impressive. Guests also appreciate the exemplary cleanliness and outstanding staff, which received high ratings for their professionalism and attentiveness. The only major critique is the hotel's wifi being an additional cost. However, overall, the JW Marriott Austin is an excellent choice for guests who want a luxurious and enjoyable stay.
Located in the heart of downtown Austin, the Hampton Inn and Suites Austin University Capitol enjoys a prime spot, ideal for exploring the city's key attractions including the State Capitol, University of Texas and the Moody Center. Guests frequently commend the hotel's central location, which provides convenient access to the bustling downtown area while being in a safe and quiet neighborhood. The availability of private parking adds an extra layer of convenience for travelers.
The hotel's rooms are widely praised for their spaciousness, cleanliness, comfort and high-end attributes. Many guests highlight the beautiful views, particularly of the Capitol, from the pool area and room balconies. The beds are notably comfortable, contributing to restful stays.
The breakfast at this hotel consistently receives high praise. Guests appreciate the complimentary variety and tastiness of the food options with Texas waffles and hot coffee being particular favorites. The breakfast buffet is often described as one of the best in Texas hotels with a complete and satisfying range of choices that cater to different tastes. The inclusion of breakfast in the room rate is well-received, enhancing the value for guests.
Cleanliness is a standout feature with several reviews mentioning the immaculate condition of the hotel and the impressive maintenance of the property. Both the rooms and the communal areas, such as the lobby and lounge, contribute to the hotel's reputation for cleanliness.
The friendly, attentive and accommodating staff significantly enhance the guest experience. Many reviews highlight the exceptional service, professionalism and responsiveness of the team, contributing to a pleasant and enjoyable stay.
The rooftop pool is another notable feature, particularly for its stunning views of the Capitol. Although the pool is on the smaller side, guests appreciate its heated feature and comfortable environment. However, some mentioned a desire for extended pool hours.
Parking receives mixed reviews; while guests appreciate the on-site secure parking, many find the fees to be excessive. Despite some challenges with the parking garage's tight spaces, the convenience it offers remains a positive point for many.
Overall, the Hampton Inn and Suites Austin University Capitol is recognized for its spacious, clean and comfortable lodgings, excellent location, satisfactory breakfast and exceptional staff, making it a highly recommended choice for visitors to Austin.
Homewood Suites Dallas Downtown is praised for its outstanding location in the center of Dallas, offering guests convenient access to local attractions, dining, and entertainment venues. The hotel's proximity to landmarks such as Dealey Plaza, the JFK Museum, and the aquarium, along with easy access to public transportation, makes it an ideal choice for visitors exploring the city for both business and leisure.
Guests frequently commend the breakfast offerings as delicious, abundant, and satisfying, providing a range of hot items and fresh options that cater to various preferences. The complimentary evening receptions from Monday to Thursday add an enjoyable touch, offering light meals and beverages that many find delightful.
The rooms are noted for their spaciousness, cleanliness, and modern updates, providing a homely atmosphere with kitchenettes and comfortable furnishings. This makes them particularly appealing to families and travelers seeking a relaxing retreat. The high standards of cleanliness throughout the property and the friendliness of the staff significantly enhance the guest experience. The staff's attentiveness and genuine concern for guest comfort have left a lasting impression, contributing to a hospitable environment.
For recreation, the hotel includes a well-equipped gym, an indoor basketball court, and a range of family-friendly amenities like a movie theater and a pool table, all of which are appreciated by guests. While the indoor pool receives mixed reviews due to maintenance issues, it adds to the diversity of activities available on-site.
The valet parking service is noted for its efficiency and friendliness, although the cost is higher than some guests prefer. Families, in particular, view Homewood Suites as an excellent choice due to its spacious and accommodating suites, engaging amenities for children, and a pet-friendly policy.
Overall, Homewood Suites Dallas Downtown offers a well-rounded and comfortable experience, with its prime location, attentive staff, and family-oriented facilities making it an appealing option for travelers seeking convenient and welcoming accommodations in downtown Dallas.
The hotel, nestled on the Riverwalk, provides direct access to this iconic San Antonio attraction, integrating convenience with tranquility. Guests rave about the easy access to restaurants, shops and key sights like the Alamo and Majestic Theater. The quieter section of the Riverwalk where the hotel is situated offers a peaceful retreat from busier areas, making it ideal for exploring downtown San Antonio while enjoying serene accommodations.
One of the standout amenities at the hotel is the breakfast, which is frequently described as amazing, fantastic and delicious. The made-to-order omelets and the robust buffet cater to various tastes, often surpassing typical hotel breakfast experiences. This hearty start to the day is complemented by a pleasant evening social hour featuring free drinks and snacks, providing further value and enjoyment for guests.
The dinner experience is mixed with the complimentary happy hour being a notable highlight. However, the hotel's restaurant, Range, garners varying reviews. Some guests laud the food and service, while others express dissatisfaction regarding menu variety, pricing and occasional inconsistencies in food quality and service.
The rooms at Embassy Suites San Antonio Riverwalk-Downtown are generally spacious and comfortable. Guests appreciate the clean, sizable suites with separate living areas, which cater well to families and groups. Positive comments include clean rooms, comfortable beds and good views. However, some remarks point out the need for better maintenance and updates in some areas, reflecting a disparity in room conditions.
Cleanliness reviews are a mix with many guests praising the well-maintained common areas and the attentiveness of cleaning staff. However, some guests have reported issues with dust, mold, dated furniture and occasional pests, indicating room for improvement in consistent upkeep.
The staff's service stands out as a major positive aspect. Guests frequently describe the staff as friendly, accommodating and professional, significantly enhancing their hotel experience. The valet service is especially praised for its efficiency and cordiality, contributing to a welcoming atmosphere throughout the hotel.
Wi-Fi access receives mixed reviews with free internet available primarily for Hilton Honors members, leading to some frustration among guests not wanting to pay for connectivity. The gym facilities, although small, are well-maintained and generally well-received with good-quality equipment contributing to a satisfactory experience for fitness enthusiasts.
The hotel pool garners mixed feedback. While many appreciate the heated pool and clean area, some guests find it too small and occasionally overcrowded. Cleanliness issues in the pool area, like murky water and maintenance concerns, are also noted, though the pool remains a popular spot, particularly for families with children.
Parking at the hotel is exclusively valet and receives mixed reactions due to its high daily fees, which many guests find excessive. Despite the friendly and efficient valet service, the cost and limited parking space can be drawbacks for some visitors.
Overall, Embassy Suites San Antonio Riverwalk-Downtown is highly recommended for its excellent location, comfortable rooms and outstanding breakfast and staff service. While there are areas for improvement, particularly in room maintenance, cleanliness and parking costs, the hotel's strengths significantly enhance the guest experience, making it a favorable choice for travelers visiting San Antonio.
The Hilton Galveston Island Resort is a great choice for those looking for a relaxing poolside getaway or marine adventure. The hotel offers a complimentary shuttle to the nearby cruise port, which guests appreciate. The pool area is a major draw to the property with a swim-up bar and friendly Turkish bartender. Guests rave about the pleasant staff and serene outdoor pool, despite minor room complaints. Overall, the Hilton Galveston Island Resort is an ideal choice for those seeking a relaxing and enjoyable stay.
Hilton Palacio del Rio is a luxurious hotel located in a prime location, offering guests a convenient and comfortable stay. Though some guests had mixed reviews for the valet parking system, experiencing long wait times or missing belongings, others found the convenience of parking close to the hotel to be worth the extra cost. Despite the issues with valet parking, the rest of the hotel's offerings were highly praised by many guests with luxurious amenities and friendly staff creating a memorable and enjoyable experience.