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Summary of reviewsZao Kokusai Hotel is a prime destination, particularly for skiing enthusiasts, due to its enviable location near several ski slopes and resorts. The hotel's proximity to the Zao Snow Monsters Gondola and Zaō Ropeway ensures guests can easily access some of the best skiing opportunities in the region. Nestled on a picturesque hillside, the hotel offers breathtaking views and a serene natural ambiance, despite some challenges posed by the steep access road for elderly or walking guests.
Guests often highlight the culinary experiences offered by the hotel, notably the buffet-style breakfast that caters to a wide array of tastes with its mix of Japanese and Western dishes. The use of local ingredients enhances the authenticity of the meal, making breakfast a delightful and memorable start to the day. Dinner, with its creative presentations and exquisite Kaiseki menu, is equally praised, especially for featuring high-quality Yonezawa beef and grilled seafood.
The accommodations at Zao Kokusai Hotel are described as spacious, clean, and inviting, blending Japanese and Western styles to provide a calming environment for guests. The deluxe twin rooms and the impressive junior suite are particularly noted for their comfort and luxury, with large bathrooms adding an extra touch of opulence. Despite minor remarks on the cozy yet slightly outdated feel in some areas, the overall presentation is perceived as new and comfortable, enhanced by the well-maintained hot spring facilities.
Cleanliness is a hallmark of the hotel, with guests consistently appreciating the meticulous maintenance of both the rooms and the onsen facilities. The public and open-air baths are frequently described as pristine and beautifully maintained, contributing to the hotel's rejuvenating atmosphere.
The staff at Zao Kokusai Hotel receive high praise for their exceptional service and warm hospitality. Their professionalism, politeness, and dedication to guest satisfaction are frequently highlighted, with many visitors noting their efforts to overcome language barriers to deliver an outstanding service experience. The staff's attentiveness and accommodating nature significantly enhance the overall stay, making guests feel welcomed and well cared for.
Overall, Zao Kokusai Hotel offers a remarkable blend of location, culinary delights, comfortable accommodation, cleanliness, and dedicated service, making it an ideal retreat for those seeking skiing adventures and a tranquil escape in a beautiful setting.
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