Located right next to Tokyo Station, Shangri-La Tokyo offers luxurious and elegant accommodation as well as a tranquil and relaxing atmosphere to its guests. The hotel boasts 200 guestrooms and 3 restaurants, while Tokyo's most popular sights, such as Tokyo Skytree and the Imperial Palace, are just a few minutes away.
Summary of reviews
Shangri-La Tokyo is a luxurious and comfortable urban hotel that comes highly recommended for high-end travelers looking for a great holiday location in Tokyo. The hotel's location is unbeatable for leisure travel with its proximity to Tokyo Station, making it perfect for those looking for station access and a central location. The hotel offers spacious and comfortable rooms with great amenities and stylish furnishings, providing an excellent experience for guests. The hotel is highly praised for its cleanliness with guests impressed by the neatness of the facility and the high quality of the staff. The staff is exceptional, accommodating all sorts of requests and praised for their elegant and professional demeanor throughout. The hotel is a great option for families with kids looking for a comfortable and enjoyable stay in the city. The hotel is a top pick for the high-end traveler looking for a luxurious holiday in Tokyo with great restaurants and a state-of-the-art gym. Overall, a stay at Shangri-La Tokyo is sure to be rejuvenating for any world-weary traveler.
Boasting a very convenient location in the heart of Tokyo, in close proximity to Shinagawa Station, the Tsukiji Fish Market, Ginza district, Haneda International Airport, as well as quick access to the cities of Yokohama, Osaka, Kyoto and Kobe, The Strings by InterContinental, Tokyo is an ideal choice for all kinds of travellers. It features modern and elegant interiors, from tastefully appointed rooms and suites to lavish restaurants and bars, making every guest's stay truly memorable.
Summary of reviews
The Strings by InterContinental, Tokyo by IHG is a top-rated choice for those seeking a convenient and comfortable stay in Tokyo. The hotel's location near Shinagawa Station provides easy access to major attractions and public transportation with many guests requesting a room with a view of the railway. The buffet breakfast is highly praised for its quality and taste with some describing it as the best part of their stay. The spacious and well-appointed rooms are a highlight for guests with bathrooms receiving special praise for their size and comfort. The hotel's focus on cleanliness and attention to detail is also noteworthy with many guests feeling safe and comfortable during the pandemic. The staff are friendly, efficient and accommodating with outstanding service from receptionists and breakfast area staff noted by guests. The comfortable and plush beds are also praised for providing an excellent sleeping experience. Additionally, the hotel offers a luxurious experience with a sophisticated and elegant ambiance, setting it apart from traditional hotels. Overall, The Strings by InterContinental, Tokyo by IHG is an excellent choice for those seeking a luxurious and convenient stay in Tokyo.
Guests have left rave reviews for the Four Seasons Hotel Tokyo at Otemachi, praising its exceptional luxury, 5-star service and cleanliness. The hotel's location is perfect for those who want to explore the city with four metro lines stopping directly at Otemachi and breathtaking views of the Imperial Palace and Mount Fuji. The French cuisine at 'EST' was a standout and guests appreciated the variety of breakfast options. The hotel's rooms were described as spacious, clean and comfortable with modern decor and breathtaking views. The staff at Four Seasons Hotel Tokyo at Otemachi were attentive, courteous and professional. The pool and gym were well-equipped and the bar was described as the best. Overall, the Four Seasons Hotel Tokyo at Otemachi is an exceptional and authentic experience in complete luxury with outstanding facilities, service and attention to detail, which left guests wishing they could stay longer.
Odakyu Hotel Century Southern Tower in Tokyo is lauded for its exceptional location, strategically positioned near major transportation hubs like Shinjuku and Yoyogi stations. This makes city exploration convenient with easy access to subway, train and bus services. Guests particularly appreciate the proximity to numerous shops, restaurants and attractions and the elevated rooms offering breathtaking views of Tokyo’s skyline and on clear days, Mount Fuji.
The hotel's breakfast is well-received, featuring a diverse buffet catering to various nationalities, served in a 20th-floor restaurant with stunning views. While some guests noted a lack of variety and high prices, the quality and service were highly praised, making it a satisfying start to the day. Dinner reviews are mixed; the quality is high, but prices can be steep and the menu options limited. However, the surrounding area offers abundant dining choices, providing ample alternatives.
Room quality is a standout with guests noting their spaciousness, comfort and cleanliness. High floors provide panoramic city views, reinforcing the hotel’s appeal. While some rooms may seem a bit dated, comfort remains consistent with modern amenities like fast Wi-Fi and comfortable beds. Cleanliness is a strong point, as rooms and common areas are kept impeccably tidy.
The staff receives high praise for their friendliness, professionalism and helpfulness, enhancing the overall experience. Guests appreciate the reliable free Wi-Fi, despite minor connectivity issues. The hotel’s family-friendly environment is also highlighted, offering convenient accommodations without additional charges for children. Additionally, its proximity to Shinjuku’s vibrant nightlife offers numerous dining and entertainment options.
Comfortable beds contribute to a good night’s rest with the hotel often recognized as a solid four-star establishment, meeting expectations for quality and service. Business travelers benefit from quiet rooms and excellent front desk service, making it a suitable choice for work-related stays. The hotel’s accessibility features, like elevator access and wheelchair-friendly facilities, ensure a comfortable stay for all guests.
Odakyu Hotel Century Southern Tower delivers a luxurious experience with spacious, elegant rooms and modern amenities. The well-maintained property and excellent customer service create a welcoming and luxurious atmosphere, making it a favorite among many guests for both business and leisure stays.
Ascott Marunouchi Tokyo stands out as a premier luxury hotel in the bustling heart of Tokyo, celebrated for its remarkable location, exceptional service, and unparalleled amenities. Nestled in the prestigious Marunouchi district, the hotel offers a serene retreat amidst the city's financial center, just a stone's throw from the Imperial Palace and its lush gardens. The convenient access to Tokyo Station and direct connections to Otemachi Station enhance its appeal, providing guests with seamless transit options to popular areas like Shinjuku, Shibuya, and Ginza.
Guests are consistently impressed by the hotel's spacious and modern rooms, which offer apartment-style accommodations complete with kitchenettes and full kitchens, making them ideal for both short and long stays. The rooms are noted for their generous size, cleanliness, and luxurious features, including large soaking tubs and panoramic views of the Tokyo skyline or the Imperial Gardens. The comfort of the beds and the quality of the linens contribute significantly to the restful experience.
The breakfast offerings, while met with mixed reviews, are generally praised for their quality and the warm service provided by the staff. Guests appreciate the flexibility of in-room kitchens, which allow them to explore nearby dining options in the vibrant city.
The hotel's gym and wellness facilities receive high praise for their quality, being available 24/7 at no additional charge, complemented by an impressive swimming pool. The exceptional cleanliness and maintenance of the hotel further underscore its commitment to providing a pristine environment.
A cornerstone of the Ascott Marunouchi Tokyo experience is the outstanding service delivered by the hotel staff. Known for their professionalism, friendliness, and multi-lingual capabilities, the staff consistently goes above and beyond to meet the needs of the guests, ensuring personalized and attentive service.
Overall, Ascott Marunouchi Tokyo presents a blend of modern luxury and comfort, positioning itself as a top choice for both business and leisure travelers. Its combination of strategic location, luxurious accommodations, and exemplary service confirms its status as a true five-star establishment in Tokyo.
Conrad Tokyo hotel is ideally situated in the Shimbashi business district, overlooking Tokyo Bay and the ancient Hamarikyu Gardens. It occupies floors 28 to 37 of a Shiodome skyscraper and it boasts 290 luxurious rooms which offer panoramic views of the city and glamorous and artful interior decoration.
Summary of reviews
Conrad Tokyo is a luxurious five-star hotel located in the heart of Tokyo, offering guests easy access to public transport and main JR and metro stations. The hotel boasts exceptional views of Tokyo Bay and the city, providing a comfortable and hassle-free stay. The rooms are spacious and clean with comfortable beds and high-quality amenities. The staff is professional, friendly and accommodating, providing excellent service and attention to detail. The hotel is family-friendly with great amenities for children, including a pool and baby supplies. The spa and pool facilities are fantastic, although some amenities may be closed or operating on a reduced schedule during certain seasons. The breakfast buffet has received mixed reviews, but the inclusive facilities such as the gym and executive lounge are highly praised. The only downside mentioned by guests is the extra charge for WiFi. Overall, Conrad Tokyo is a magical and luxurious place that creates unforgettable memories for guests.
Park Hotel Tokyo is located in Shiodome, a flourishing business and culture district and elegantly combines the comforts of contemporary urban life with the tranquility of nature and the traditional Japanese culture.
Summary of reviews
Park Hotel Tokyo is a unique and beautiful hotel located in a prime location with easy access to Ginza, the JR Rail and the Tokyo Subway. Guests appreciate the stunning views from the hotel, including Tokyo Tower and Mt. Fuji. The hotel offers a variety of unique and beautiful rooms, each with their own artistic flair, although some guests found them to be smaller compared to other hotels in the same price range. The hotel is generally praised for its cleanliness with many guests stating that rooms are spotless and the hotel is well-maintained. The staff receives high praise from guests with many commenting on the exceptional customer service and helpfulness of the front desk. The beds are mostly comfortable, although some guests found the pillows provided to be too hard. The hotel offers a luxurious experience that beautifully blends luxury and art with a grand and stunning lobby and an abundance of beautiful artworks decoratively displayed throughout the hotel. Overall, Park Hotel Tokyo is an excellent choice for an enjoyable stay, whether for urban exploring or business trips.
Hotel Metropolitan Tokyo Marunouchi stands out for its exceptional location, cleanliness and staff service, making it an ideal choice for both business and leisure travelers. Its proximity to Tokyo Station grants unparalleled convenience for accessing rail networks, shopping centers, restaurants and major attractions like the Imperial Palace. The hotel’s location is highly commended, facilitating effortless exploration of notable Tokyo districts and ensuring hassle-free transportation from Narita Airport.
Guests are largely pleased with the hotel’s breakfast offerings, which feature fresh, diverse Japanese and Western selections complemented by stunning city views from the 27th floor. While some find the breakfast options slightly overpriced and the dining space crowded, the overall sentiment is positive with many enjoying the quality and variety of the food. Dinner at the hotel also receives high praise for superb quality and excellent service. Despite a limited in-house menu and occasional closures of the hotel restaurant, guests appreciate the countless dining alternatives available nearby, including diverse options around Tokyo Station and Tokyo Torch.
The rooms, although smaller than what some might expect, are generally described as clean, well-maintained and comfortable with spectacular views from higher floors. While some guests note the compact size of the bathrooms and feel the decor could benefit from modernization, the efficient use of space and comprehensive amenities are well appreciated. The hotel’s emphasis on cleanliness is evident, as guests frequently describe the rooms and communal areas as spotless, maintained diligently by the housekeeping staff.
Staff members at Hotel Metropolitan Tokyo Marunouchi are often highlighted for their exceptional helpfulness, friendliness and professionalism. Their attentiveness and proficient English skills contribute to a smooth and pleasant experience for international travelers, fostering a warm and welcoming atmosphere.
Free WiFi service is highly regarded for its strength, speed and reliability, ensuring a convenient stay for both leisure and business needs. The gym, while small and basic, is seen as satisfactory by some guests who appreciate the convenience of an on-site fitness facility and launderette. Parking options are accessible and comfortable, despite minor inconveniences like the absence of direct elevator access from certain levels.
The prime location also benefits nightlife enthusiasts, providing easy access to various pubs, bars and late-night restaurants without compromising on a family-friendly environment. Guests enjoy breathtaking night views of the city from their rooms with the surrounding neighborhood compensating for the hotel bar's closure at night.
Comfortable bedding is noted frequently with positive remarks about the coziness of the beds and pillows, though some guests find double beds a bit tight for two people. The queen and king-size beds receive favorable feedback for their spaciousness and the thoughtful extras like pajamas add to the comfort.
Overall, Hotel Metropolitan Tokyo Marunouchi fulfills its four-star promise with superb service, excellent amenities and an unbeatable location, making it a top choice for visitors seeking quality and convenience in Tokyo.
Hotel New Otani Tokyo Garden Tower is praised for providing an excellent blend of classic elegance and modern convenience in the heart of Tokyo. Its prime location in the Chiyoda City area allows easy access to major attractions via multiple subway lines, while maintaining a serene and tranquil atmosphere. The soundproof rooms offer exceptional views of Tokyo's skyline and Mount Fuji, with the hotel’s expansive and beautifully maintained Japanese garden providing a peaceful escape from the urban hustle.
A key highlight of the hotel is the diverse dining experience it offers. With a range of both Japanese and Western options, guests enjoy the variety, quality, and service, especially at standout venues like the teppanyaki restaurant and Kyubei Sushi. Although some find the dining prices high, and a few feel breakfast options could be more varied, the overall dining experience is highly commended.
Guests staying at Hotel New Otani find the rooms notably spacious, particularly for Tokyo standards, providing a comfortable and quiet retreat. While some comment on dated interiors, the hotel’s cleanliness standards are applauded, supplemented by exceptional housekeeping services and inviting amenities. Families especially value the spacious setups and welcoming atmosphere, supplemented by thoughtful touches like children-friendly accommodations.
Staff at Hotel New Otani Tokyo Garden Tower are consistently recognized for their professionalism and warm hospitality. Their attentiveness and service contribute significantly to the enjoyable and memorable experiences of guests, becoming an integral part of the hotel’s appeal.
Even though the free Wi-Fi occasionally faces connectivity issues, and the spa incurs extra charges, these minor setbacks do not overshadow the hotel's strengths. The New Otani successfully delivers a classic five-star experience, complete with luxurious surroundings and a welcoming ambiance, ensuring guests have a delightful stay enriched by excellent service and comprehensive amenities.
The Tokyo EDITION, Toranomon is a highly recommended hotel for travelers looking for an excellent location to explore Tokyo. The hotel boasts a fantastic location with a direct exit to a nearby subway station, making it easy to access different parts of Tokyo. Guests appreciate the amazing view around the hotel and the proximity to the train station. The rooms are perfect, relatively big for Japanese hotels and have efficient and timeless designs. The beds are super comfortable and the rooms are kept very clean. The staff at The Tokyo EDITION, Toranomon have received high praise in guest reviews, described as friendly and paying close attention to detail. The hotel's staff impressed guests with their customer service and attention to detail, particularly for special occasions. Overall, The Tokyo EDITION, Toranomon provides guests with comfortable, clean and nicely designed rooms and the staff are a highlight of any stay.
The Okura Tokyo is a luxury hotel located in a tranquil part of Tokyo within walking distance or a short cab ride from Akasaka, Azabujuban and Roppongi with excellent service and facilities. The view from the rooms is amazing with glimpses of Tokyo Tower and even Mt. Fuji from the corner suites. The hotel offers a first-class breakfast with many choices available and quality was excellent, but some reviewers did note that the breakfast was a little expensive. The rooms are efficient, spacious and equipped with all amenities expected of a high-end establishment with steam baths, saunas and breathtaking views of Tokyo and Mt. Fuji. The hotel is incredibly clean and has a warm and welcoming atmosphere. The staff is in a league of their own with their hospitable nature, which only enhances the gorgeous luxury hotel. Guests enjoy the beautiful rooms and modern amenities, as well as the exceptional service they received throughout their stay. If you're looking to indulge in the ultimate luxury experience in Tokyo, The Okura Tokyo is a must-visit.
True luxury and elegance await in this 5-star hotel housed in a skyscraper and boasting a central location in Tokyo. The Ritz-Carlton, Tokyo offers 245 rooms and suites, 3 restaurants and a 2,000 square metre long spa on the 46th floor. Apart from the luxurious accommodation and services, guests can also enjoy magnificent panoramic views of the city and Mount Fuji.
Summary of reviews
The Ritz-Carlton, Tokyo is a top-notch hotel that impresses guests with its stunning views, comfortable and spacious rooms and exceptional service. Guests particularly enjoy the beautiful city views from their rooms, as well as the cleanliness and easy access to the pool. The hotel's restaurant and bathroom facilities are also praised. The staff are professional, friendly and go above and beyond to ensure guests have the best possible stay. While there were a few instances of weak English skills among some staff members, the hospitality and friendliness of the staff make up for it. The hotel is also a great place to plan a proposal as the staff offer exceptional support during such moments. Overall, guests leave feeling warm and satisfied with their experience at The Ritz-Carlton, Tokyo.
Contemporary luxury meets traditional Japanese elegance in this 5-star hotel, which boasts 164 guestrooms including 8 suites. Apart from a convenient location in the heart of Tokyo, Andaz Tokyo also offers panoramic views of the city and of Tokyo Tower, as well as a plethora of amenities and facilities to help guests relax and unwind after a long day.
Summary of reviews
Andaz Tokyo - A Concept by Hyatt is a luxurious hotel located in the center of Tokyo, offering stunning 360-degree views of the city's bustling business district, Hibiya Park and the Imperial Palace. The hotel's prime location above the Toranomon Hills Station makes it easily accessible to other stations, including Ginza and Roppongi. Guests have praised the quality of breakfast served at the hotel, describing it as delicious and incredible with a wide variety of food items. The rooms are spacious, stylish, clean and modern, reflecting Japanese style and offering a cozy and homely atmosphere with excellent amenities. The hotel has exemplary cleanliness standards with the housekeeping team maintaining neat and tidy rooms. The staff are friendly, helpful and efficient, providing excellent service and attention to detail. Andaz Tokyo - A Concept by Hyatt is a must-visit hotel for anyone looking for an exceptional experience in Tokyo, offering a perfect balance between comfort and opulence, making for a truly luxurious stay.
Mandarin Oriental Tokyo is a luxurious hotel like no other. It offers breathtaking panoramic views of the city and it boasts contemporary style and decoration, renowned spa facilities, opulent rooms and suites as well as exquisite restaurants.
Summary of reviews
The Mandarin Oriental, Tokyo is a luxurious and prestigious five-star hotel that offers exceptional facilities and services. Guests rave about the outstanding level of service provided by the attentive, courteous and professional staff. The hotel has sophisticated and elegant decor with posh and stylish rooms that are equipped with top-notch amenities. Guests were impressed with the impressive panoramic views from their rooms. The breakfast served at the hotel was delightful with croissants being a particular highlight. The location is described as magical, in a classy and upscale neighborhood of Tokyo with many nearby restaurants, convenience stores and even Mitsukoshi department store accessible through a corridor connected to the hotel. The surroundings are bustling with plenty of things to do including shopping, dining and sightseeing with landmarks like the Sky Tree visible from the rooms. The spa at the Mandarin Oriental, Tokyo is an exceptional and fantastic experience for those looking for a sophisticated and prestigious wellness getaway. The Mandarin Oriental, Tokyo is worth every penny for those seeking a high-end stay in Tokyo.
The Prince Gallery Tokyo Kioicho, a Luxury Collection Hotel is a highly recommended five-star hotel located in a lovely, calm neighborhood with convenient access to the city's top destinations. The hotel's location is excellent with two metro stations in the basement and many restaurants within a 5-minute walk. The hotel offers luxurious mini suite rooms that are spotlessly clean and provide fantastic views of the city, including a breathtaking view of the Imperial Palace grounds. The staff is well-trained, helpful, friendly and efficient, making your stay more comfortable and convenient. The hotel provides a welcoming and unique arrival experience with automated curtains that open as soon as guests insert their room key card. Guests appreciate the excellent views and comfortable amenities, including the use of the Jacuzzi and spa even during the pandemic. While some guests found the breakfast to be a bit poor and lacking in variety, others enjoyed the delicious breakfast options offered in both Japanese and Western styles. Overall, guests highly recommend The Prince Gallery Tokyo Kioicho, a Luxury Collection Hotel for a truly luxurious stay in Tokyo.
Keio Plaza Hotel Tokyo enjoys a prime location in Shinjuku, just a short walk from Shinjuku Station, making it highly accessible for travelers using public transportation. Despite its proximity to the bustling hub of Shinjuku, the hotel offers a tranquil environment slightly removed from the busiest areas. Guests appreciate the convenience of nearby dining, shopping and entertainment options, along with stunning views and spacious rooms. The hotel is well-connected, offering shuttle services to popular destinations such as Disneyland and direct airport limousine bus routes.
The breakfast experience at Keio Plaza Hotel Tokyo is well-regarded for its variety and quality with extensive options catering to both Japanese and Western tastes. Guests enjoy the delicious and plentiful offerings, though some find the price high and the experience occasionally crowded. Dining at the hotel is also praised with high-quality food and service across various on-site restaurants, though it can be expensive. Many guests choose to explore the numerous affordable dining options in the surrounding Shinjuku area.
Rooms at the hotel are generally spacious, clean and comfortable, a notable contrast to Tokyo's typically compact accommodations. Guests frequently mention the excellent views from higher floors, including the city skyline and Mount Fuji. However, some rooms have outdated furnishings and occasional issues with cleanliness and maintenance have been noted. The overall comfort and cleanliness, combined with the hotel's prime location, make it a solid choice for travelers.
The hotel's cleanliness is consistently highlighted with meticulous housekeeping and well-maintained common areas. Guests appreciate the spotlessly clean rooms and the attention to detail from the polite and attentive cleaning staff, contributing to a warm and welcoming environment.
The staff at Keio Plaza Hotel Tokyo are frequently commended for their politeness, friendliness and helpfulness. They provide prompt and accommodating service, often going above and beyond to meet guests' needs. While there are occasional mentions of unfriendly behavior from a few staff members, the overall experience is highly positive, significantly enhancing guests' stays.
The free WiFi at the hotel receives mixed reviews with many guests finding the in-room service weak, slow and prone to disconnections. While some guests did experience good WiFi, the general sentiment indicates a need for improved connectivity.
The gym at the hotel is functional but could benefit from additional equipment and amenities. The reservation system for access may be convenient for some but inconvenient for others. Guests appreciate the modern equipment available but suggest an expansion would enhance the experience.
While the hotel offers indoor and seasonal rooftop pools, their availability is often limited and they are sometimes closed even during hot months. Additional fees to use the pool can be an unexpected expense, causing disappointment for those who book specifically for this amenity.
Parking at the hotel is favorable with efficient valet services and ample space. Guests appreciate the reasonable daily fee and free shuttle service from the parking area. Some minor issues with accessibility and directions to and from the parking lot are noted, but overall, the experience is positive.
Keio Plaza Hotel Tokyo is well-suited for families, offering spacious rooms and special amenities for children such as baby cribs and kids' kits. The shuttle service to Disneyland is particularly convenient for family vacations. While there are some limitations like the lack of a family-friendly lobby area, the hotel’s cleanliness, calm surroundings and friendly staff make it an excellent choice for families.
Offering elegantly appointed and spacious guestrooms, exquisite cuisine, an invigorating spa and fitness club, a bakery and pastry shop, a seasonal outdoor pool, a conference room and a very convenient location in the heart of Tokyo, Grand Nikko Tokyo Daiba is an ideal hotel for all kinds of travellers.
Summary of reviews
The Grand Nikko Tokyo Daiba is a luxurious and sophisticated 5-star hotel that offers exceptional services and facilities. The hotel's location is perfect for a vacation with easy access to transportation and nearby shopping malls and restaurants. Guests have praised the hotel's cleanliness, spacious and well-equipped rooms and friendly and accommodating staff. The breakfast is delicious and offers a variety of options, including sushi. The swimming pool is clean and comfortable, although access is chargeable and children under 16 are not allowed. The hotel is also accommodating to families with young children, offering larger beds and child toilet seats. Business travelers will appreciate the hotel's convenient services and good value for money. The hotel is also accessible for guests with disabilities. Overall, the Grand Nikko Tokyo Daiba is a superb hotel that provides guests with a memorable and indulgent stay.
The Hilton Tokyo Hotel is a luxurious and exceptional five-star hotel that offers guests a fantastic experience. The hotel's location near Shinjuku station is convenient for exploring Tokyo and the included breakfast is highly recommended with a vast array of options. The rooms are clean, comfortable and spacious with lovely decor and pleasant ambiance. The hotel's impeccable cleanliness and exceptional staff are noteworthy qualities and the beds are described as comfortable and cozy. The hotel offers great facilities, including a lovely indoor pool, sauna and gym. The hotel is also a great choice for families with kids and the romantic atmosphere has been praised by guests. While there were some minor issues with wifi and breakfast service, the majority of guests highly recommend this fantastic hotel for both business and leisure travelers.
Keio Plaza Hotel Tokyo Premier Grand, located in the heart of Tokyo's bustling Shinjuku district, offers an ideal base for exploring the city due to its close proximity to major train stations and popular attractions. The hotel's central placement allows guests to easily access vibrant shopping streets and enjoy Tokyo's lively nightlife, all while providing a tranquil retreat from the urban hustle.
Guests frequently praise the spacious, modern and immaculate accommodations, highlighting exceptional views from the higher floors and the sky lounge. The rooms are described as luxurious yet understated with high-quality amenities and thoughtful touches, including excellent bathroom facilities and ample USB charging outlets. The service provided by the staff is consistently lauded for being gracious and attentive, ensuring a comfortable and enjoyable stay.
Breakfast at the Keio Plaza Hotel Tokyo Premier Grand stands out as a significant positive aspect with the Executive Lounge on the 45th floor offering spectacular city views and a diverse buffet that includes both Western and Japanese cuisines. The quality, variety and exceptional service make breakfast a delightful experience. Guests also praise the afternoon tea and evening hors d'oeuvres available in the lounge, which often suffice as dinner due to their high quality.
Dining options at the hotel impress with a variety of restaurants, including standout experiences at the Sky Lounge, Teppanyaki and sushi restaurants. Despite some variability in quality among the hotel's seven restaurants, the overall dining experience is largely positive, adding to the luxurious feel of the stay.
The hotel's cleanliness is another strong point with guests frequently noting the spotless and well-maintained conditions of the rooms and public areas. Housekeeping is commended for their meticulous upkeep, contributing to the high level of comfort and satisfaction.
The fitness facilities, however, are seen as one of the hotel's weaker points. The gym is described as small with limited equipment and some guests suggest that an expansion and upgrade could significantly improve the fitness experience.
Families are warmly welcomed with amenities and spaces that cater to children, ensuring a memorable experience for those traveling with kids. The spectacular views from the higher floors captivate both adults and children alike, adding to the enjoyment of the family stay.
In terms of bedding, most guests find the beds to be comfortable and conducive to a restful sleep, though there are occasional mentions of the firmness not suiting everyone's preferences.
The hotel effectively encapsulates the essence of a five-star luxury experience, especially for those staying in the Premier Grand levels with exclusive access to a private lounge, separate reception and additional amenities. The luxurious environment, combined with the exceptional hospitality of the staff, provides a rich and satisfying stay. Despite minor areas for improvement, such as the fitness facilities and some variability in dining, the overall sentiment remains highly positive, making Keio Plaza Hotel Tokyo Premier Grand a compelling choice for travelers seeking comfort, convenience and luxury in Tokyo.
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