Hotel Don Simón
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Summary of reviewsHotel Don Simón, situated in the heart of Toluca, receives widespread acclaim for its prime location. Guests find it conveniently close to the historic center, restaurants, shops and various city attractions, making it ideal for sightseeing and accessing essential services. The hotel’s central location offers ease of connectivity to various parts of Toluca, while still providing a quiet and peaceful stay amidst the bustling city. The staff is frequently praised for their attentiveness and hospitality, enhancing the overall experience. The hotel combines a prime location with comfortable accommodations and commendable service, offering excellent value for money.
While breakfast service garners mixed reviews with some guests disappointed by its inconsistency and unavailability due to COVID-19 restrictions, there is still an expectation for improvement in this area. The hotel's dinner options fall short with many noting the restaurant's limited operating hours and frequent closures, compelling guests to seek dining options elsewhere. Improvements in the restaurant’s operational hours and menu variety are desired by guests to enhance their dining experience.
The rooms at Hotel Don Simón receive generally positive feedback for their cleanliness, spaciousness and comfort, particularly highlighting the beds and pillows. However, issues with room maintenance, such as inadequate lighting, outdated bathrooms and occasional odors, are noted. Despite these drawbacks, many guests appreciate the tranquility and find the hotel provides decent value for its price, making it a reasonable option for a short stay.
Cleanliness is a strong point for the hotel with guests frequently commending the well-maintained facilities and rooms. Despite some housekeeping issues like carpet cleanliness and stained sheets, the hotel overall delivers an exceptionally clean and comfortable environment.
The staff’s friendliness and attentiveness are consistently praised with the reception team standing out for their efficiency and willingness to assist. Guests appreciate the warm welcome and speedy service, contributing to a positive impression. Occasional issues with reservation and customer service do arise, but the majority of feedback highlights the staff's professionalism and kindness.
WiFi connectivity at the hotel presents a mixed experience. While some guests report a strong and satisfactory connection, many face significant challenges with internet service, mentioning unresponsive and unstable connections. Improving the reach and speed of the WiFi service could greatly enhance guest satisfaction.
Parking options at Hotel Don Simón receive positive feedback for their convenience and availability. Guests appreciate the ample and secure underground and covered parking, though some concerns about accessibility and the condition of the parking lot are noted.
The hotel's location is perfect for those looking to explore Toluca's nightlife with numerous restaurants and cafes within walking distance. Guests find the area vibrant with ample places to eat and socialize, although the noise in the neighborhood might be a concern for light sleepers.
In summary, Hotel Don Simón excels with its central location, clean and comfortable rooms and friendly staff, offering good value for money. Enhancements in breakfast and dinner services, WiFi connectivity and room maintenance would further elevate the guest experience.
Categories
While breakfast service garners mixed reviews with some guests disappointed by its inconsistency and unavailability due to COVID-19 restrictions, there is still an expectation for improvement in this area. The hotel's dinner options fall short with many noting the restaurant's limited operating hours and frequent closures, compelling guests to seek dining options elsewhere. Improvements in the restaurant’s operational hours and menu variety are desired by guests to enhance their dining experience.
The rooms at Hotel Don Simón receive generally positive feedback for their cleanliness, spaciousness and comfort, particularly highlighting the beds and pillows. However, issues with room maintenance, such as inadequate lighting, outdated bathrooms and occasional odors, are noted. Despite these drawbacks, many guests appreciate the tranquility and find the hotel provides decent value for its price, making it a reasonable option for a short stay.
Cleanliness is a strong point for the hotel with guests frequently commending the well-maintained facilities and rooms. Despite some housekeeping issues like carpet cleanliness and stained sheets, the hotel overall delivers an exceptionally clean and comfortable environment.
The staff’s friendliness and attentiveness are consistently praised with the reception team standing out for their efficiency and willingness to assist. Guests appreciate the warm welcome and speedy service, contributing to a positive impression. Occasional issues with reservation and customer service do arise, but the majority of feedback highlights the staff's professionalism and kindness.
WiFi connectivity at the hotel presents a mixed experience. While some guests report a strong and satisfactory connection, many face significant challenges with internet service, mentioning unresponsive and unstable connections. Improving the reach and speed of the WiFi service could greatly enhance guest satisfaction.
Parking options at Hotel Don Simón receive positive feedback for their convenience and availability. Guests appreciate the ample and secure underground and covered parking, though some concerns about accessibility and the condition of the parking lot are noted.
The hotel's location is perfect for those looking to explore Toluca's nightlife with numerous restaurants and cafes within walking distance. Guests find the area vibrant with ample places to eat and socialize, although the noise in the neighborhood might be a concern for light sleepers.
In summary, Hotel Don Simón excels with its central location, clean and comfortable rooms and friendly staff, offering good value for money. Enhancements in breakfast and dinner services, WiFi connectivity and room maintenance would further elevate the guest experience.
Hotel with Parking
Hotel Don Simón is located in the city center and is listed as having parking facilities.
Cheap Hotel
Located in Toluca, Hotel Don Simón provides budget-conscious travelers with an affordable place to stay. Its central location offers easy access to the city.
3-Star Hotel
Located in Toluca, this hotel offers simple and clean accommodations. It provides a practical option for travelers seeking basic comforts.
Hotel near Nightlife Spots
Small Hotel
Guest Reviews
Hotel Don Simón enjoys widespread acclaim for its exceptional location. Situated at the heart of Toluca, the hotel is just a short walk from downtown, making it conveniently close to the historic center, restaurants, shops and various city attractions. Guests frequently highlight its proximity to major sites like the portals, museums, the cathedral and the cosmovitral, emphasizing that it is perfect for both sightseeing and access to essential services such as banks and opticians.
The central location also means guests can enjoy a quiet stay despite being in the bustling city center. The ease of connectivity to different parts of Toluca is another point of praise with the hotel providing good access to public transport links and parking facilities.
Additionally, the hotel staff receive positive mentions for their attentiveness and hospitality, further enhancing the overall guest experience. The well-maintained facilities, cleanliness and comfort of the rooms also contribute to the favorable reviews. All in all, Hotel Don Simón offers excellent value for money, combining a prime location with comfortable accommodations and commendable service.
Guests have mixed feedback about the breakfast service at Hotel Don Simón. While some mention that breakfast was included or available early, many reviews highlight the absence of a consistent breakfast service. Several guests noted that they did not try the breakfast or were informed that it was unavailable due to COVID-19 restrictions. Some expressed disappointment that breakfast was not offered, especially since it is commonly included in many hotels. Despite these points, there remains a level of expectation from guests about the availability of breakfast at the hotel.
Hotel Don Simón appears to have significant limitations when it comes to dining options. Guests frequently reported that the hotel's restaurant is either closed or only operates under limited hours, often restricting service to morning times. Specifically, the restaurant does not open on holidays and remains completely unavailable on Sundays. Multiple reviews indicated that the restaurant, which sometimes appears abandoned, does not align with the service advertised on the hotel's website.
Due to these inconveniences, guests often had to seek dinner options outside the hotel, which was particularly frustrating for late arrivals. Furthermore, breakfast packages are not included with the stay and some visitors mentioned the absence of a cafeteria service altogether. Despite these drawbacks, there is an expressed desire among guests for the restaurant to extend its operating hours and enhance its menu variety, potentially making dining at Hotel Don Simón a more enjoyable experience.
Hotel Don Simón has received mixed reviews about its rooms, though several positive aspects stand out. Guests frequently mention that the rooms are clean, spacious and comfortable, making them suitable for rest and relaxation. The beds and pillows are often highlighted for their comfort, contributing to a restful night’s sleep.
Despite the overall cleanliness, some guests noted issues with room maintenance, such as non-functioning light bulbs, irregular hot water and occasional bad odors. The bathrooms, while equipped with necessary amenities, were described as outdated and, in some cases, poorly designed.
A common concern was the inadequate lighting in the rooms, making certain spaces feel dark and less inviting. Some rooms were reported to have limited electrical outlets and ventilation, which could be inconvenient for travelers who need to charge multiple devices or prefer a well-ventilated space.
On the plus side, the tranquility of the hotel was appreciated by many, enabling guests to enjoy a peaceful stay. However, the hotel's customer service received mixed feedback with some guests experiencing unhelpful staff during check-in.
While the shortcomings in amenities and room conditions were noted, many guests found the hotel to provide decent value for its price, making it a reasonable option for a short stay despite the areas needing improvement.
When it comes to the sleeping arrangements at Hotel Don Simón, guests frequently praise the comfort of the beds and pillows. Many reviewers highlight that the beds are extremely comfortable, offering restful sleep and bolstering the overall hotel experience. The pillows earn particular acclaim for their coziness, adding to the delightful slumber.
However, the feedback is not uniformly positive. A number of guests remark on encountering uncomfortable beds, noting issues with mattresses being either too hard or too saggy. Some reviews mention concerns about the age of the bedding and occasional cleanliness issues with the pillows and bed linens.
Despite these inconsistencies, the general consensus leans towards a positive experience with the beds at Hotel Don Simón. The comfort of the beds seems to significantly enhance the stay for many guests, though there are areas that could benefit from upgrades and improvements.
Hotel Don Simón stands out for its impressive level of cleanliness, consistently praised by guests. The hotel's overall cleanliness is highlighted as very clean and well-maintained, contributing to a quiet and comfortable stay. Visitors frequently note the clean and comfortable rooms with both the facilities and individual rooms maintained to a high standard of cleanliness.
Despite some remarks about the older appearance of certain areas, guests indicate that these spaces are still kept clean. Clean sheets and clean carpets add to the general sense of hygiene throughout the hotel. The facilities themselves are repeatedly described as very clean, adding to the overall positive atmosphere of the hotel. Good hygiene practices are noticeable, making the hotel a compelling choice for guests prioritizing cleanliness during their visit.
However, a few guests have pointed out some housekeeping issues, including problems with carpet cleanliness, dust on blankets and occasional lapses in room cleaning. There are also mentions of stained sheets and bathrooms needing more thorough cleaning at times. Maintenance issues such as cold water in the showers and sporadic toilet paper availability were also noted by some guests.
Nonetheless, for the majority, Hotel Don Simón delivers an exceptionally clean and comfortable environment, making it a reliable choice for travelers.
Hotel Don Simón receives high praise for its friendly and attentive staff. From the front desk to the management, guests consistently commend the courteous and respectful service they experience. The reception team stands out for their efficiency and willingness to assist, providing valuable advice on local attractions and services. Guests appreciate the warm welcome and the speedy service, which contribute to an overall positive impression. Despite occasional reservations issues and isolated incidents of poor customer service, the majority of feedback highlights the staff's professionalism and kindness. Whether it's the helpful manager or the attentive receptionists, the commitment to excellent customer care is a recurring theme in guest reviews.
Hotel Don Simón presents a mixed experience when it comes to internet connectivity. Guests have reported varied experiences with the hotel’s WiFi service. On the positive side, some reviews highlight a strong and good WiFi connection, indicating that the internet worked very well for certain patrons and the network was generally acceptable for some.
However, many reviews indicate issues with the internet service, citing problems such as unresponsive, inefficient and unstable connections. For several guests, the internet service was insufficient with some experiencing periods where the WiFi did not work at all. The reach of the Internet signal to all rooms appears to be inconsistent and slow speeds were commonly reported. Overall, while there are instances of a satisfactory internet experience, many guests have encountered significant challenges with the WiFi service at Hotel Don Simón.
Hotel Don Simón boasts a variety of parking options for its guests, generally receiving positive feedback for convenience and availability. Many reviews highlight that the hotel provides ample, good and even private underground parking, ensuring vehicles are well-protected. The covered parking is another significant advantage, offering both protection and peace of mind. Guests appreciated the closed and spacious facilities, which cater to various parking needs.
However, there are occasional concerns about the accessibility and condition of the parking lot. Some guests found it difficult to access and a few experienced issues like the elevator to the parking being non-functional or the parking lot being dark. Nonetheless, the consensus remains that the parking situation at Hotel Don Simón is largely satisfactory, contributing positively to guests' overall stay experience.
Hotel Don Simón is ideally situated for those looking to explore vibrant nightlife options. Its downtown location offers easy access to a variety of restaurants and cafes, making it convenient for guests to enjoy local dining experiences. The area is known for its bustling nightlife with numerous places to eat and socialize just a short walk away. However, it's worth noting that the neighborhood can be quite noisy, which might affect the comfort of light sleepers. Despite this, the hotel's proximity to nightlife and dining establishments makes it an attractive choice for those looking to immerse themselves in the local scene.
Hotel Don Simón in Toluca consistently receives praise for its excellent service and cleanliness. Guests frequently highlight the hotel's good value for money with many describing it as the best value for money hotel in the area. The price is noted to be quite economical, which adds to its appeal for budget-conscious travelers. For a three-star establishment, the hotel is considered decent, adequate for its cost and provides an acceptable quality-price ratio. Visitors appreciate the fair pricing, describing it as good for the category and emphasizing the hotel's overall favorable quality-price relationship.
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Location
The central location also means guests can enjoy a quiet stay despite being in the bustling city center. The ease of connectivity to different parts of Toluca is another point of praise with the hotel providing good access to public transport links and parking facilities.
Additionally, the hotel staff receive positive mentions for their attentiveness and hospitality, further enhancing the overall guest experience. The well-maintained facilities, cleanliness and comfort of the rooms also contribute to the favorable reviews. All in all, Hotel Don Simón offers excellent value for money, combining a prime location with comfortable accommodations and commendable service.
Breakfast
Dinner
Due to these inconveniences, guests often had to seek dinner options outside the hotel, which was particularly frustrating for late arrivals. Furthermore, breakfast packages are not included with the stay and some visitors mentioned the absence of a cafeteria service altogether. Despite these drawbacks, there is an expressed desire among guests for the restaurant to extend its operating hours and enhance its menu variety, potentially making dining at Hotel Don Simón a more enjoyable experience.
Rooms
Despite the overall cleanliness, some guests noted issues with room maintenance, such as non-functioning light bulbs, irregular hot water and occasional bad odors. The bathrooms, while equipped with necessary amenities, were described as outdated and, in some cases, poorly designed.
A common concern was the inadequate lighting in the rooms, making certain spaces feel dark and less inviting. Some rooms were reported to have limited electrical outlets and ventilation, which could be inconvenient for travelers who need to charge multiple devices or prefer a well-ventilated space.
On the plus side, the tranquility of the hotel was appreciated by many, enabling guests to enjoy a peaceful stay. However, the hotel's customer service received mixed feedback with some guests experiencing unhelpful staff during check-in.
While the shortcomings in amenities and room conditions were noted, many guests found the hotel to provide decent value for its price, making it a reasonable option for a short stay despite the areas needing improvement.
Beds
However, the feedback is not uniformly positive. A number of guests remark on encountering uncomfortable beds, noting issues with mattresses being either too hard or too saggy. Some reviews mention concerns about the age of the bedding and occasional cleanliness issues with the pillows and bed linens.
Despite these inconsistencies, the general consensus leans towards a positive experience with the beds at Hotel Don Simón. The comfort of the beds seems to significantly enhance the stay for many guests, though there are areas that could benefit from upgrades and improvements.
Cleanliness
Despite some remarks about the older appearance of certain areas, guests indicate that these spaces are still kept clean. Clean sheets and clean carpets add to the general sense of hygiene throughout the hotel. The facilities themselves are repeatedly described as very clean, adding to the overall positive atmosphere of the hotel. Good hygiene practices are noticeable, making the hotel a compelling choice for guests prioritizing cleanliness during their visit.
However, a few guests have pointed out some housekeeping issues, including problems with carpet cleanliness, dust on blankets and occasional lapses in room cleaning. There are also mentions of stained sheets and bathrooms needing more thorough cleaning at times. Maintenance issues such as cold water in the showers and sporadic toilet paper availability were also noted by some guests.
Nonetheless, for the majority, Hotel Don Simón delivers an exceptionally clean and comfortable environment, making it a reliable choice for travelers.
Staff
Wi-Fi
However, many reviews indicate issues with the internet service, citing problems such as unresponsive, inefficient and unstable connections. For several guests, the internet service was insufficient with some experiencing periods where the WiFi did not work at all. The reach of the Internet signal to all rooms appears to be inconsistent and slow speeds were commonly reported. Overall, while there are instances of a satisfactory internet experience, many guests have encountered significant challenges with the WiFi service at Hotel Don Simón.
Parking
However, there are occasional concerns about the accessibility and condition of the parking lot. Some guests found it difficult to access and a few experienced issues like the elevator to the parking being non-functional or the parking lot being dark. Nonetheless, the consensus remains that the parking situation at Hotel Don Simón is largely satisfactory, contributing positively to guests' overall stay experience.
Nightlife
3 Star
No, Hotel Don Simón doesn't have any pool.
No, a spa isn't available at Hotel Don Simón.
No, Hotel Don Simón doesn't allow dogs.
Yes, parking facilities are available at Hotel Don Simón.
No, Hotel Don Simón doesn't have a gym.
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